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3.7 from 34 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
0
1 stars
10
Overall Review of Friendship Health And Rehab Center
common12 reviews mention this
Staff are supportive when present
Residents and families describe a mix of supportive, responsive staff interactions and serious care concerns.
Several reviews highlight staff who are supportive, kind, and organized when families make requests. Others point to communication problems, rude behavior, and moments where care did not feel dependable, including during transfers and medication-related concerns. Taken together, residents and families seem to notice strong staff interactions at times, but consistency varies from experience to experience.
common2 reviews mention this
Dining gets praised
Food quality shows up as a bright spot for families visiting and dining at the community.
At least a couple of reviews call out the food as a standout, including specific positive impressions from a bistro meal and a simple favorite like PB&J for a visitor’s toddler. The community also offers restaurant-style dining, which aligns with residents and guests describing meals in everyday terms rather than complaints about food.
common2 reviews mention this
Activities and therapy matter
The activities team is specifically recognized for making days feel more engaging.
Two reviews directly praise the activities team and describe it as a key part of the experience. Physical therapy also comes up positively in at least one review, tying activities and rehab support to what families remember most.
caveat2 reviews mention this
Memory-related rehab concerns
Families report problems with rehabilitation for residents who need memory support.
Reviews focused on Alzheimer’s describe rehab being discontinued after the resident could not remember instructions, along with concerns about whether therapy was actually delivered as scheduled. These accounts also suggest families felt they had to advocate heavily to avoid gaps in care.
caveat7 reviews mention this
Management and care coordination vary
Multiple reviews criticize management and care coordination, especially around timing and follow-through.
Some residents and families report basic issues like poor call-backs and overall bad management, while others describe specific breakdowns during appointments and care transitions. There are also reviews alleging missed safety steps around discharge planning and end-of-life comfort promises not being met as expected. While a few reviews are positive about staff, these recurring coordination concerns are frequent enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
253 resident community capacity
Types of Care
Assisted Living
Independent Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Roanoke Regional Woodrum (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Roanoke, Virginia offers a convenient and accessible location for those considering senior living. With a variety of restaurants nearby, such as Sakura IX, Arby's, and Sticks & Spoons Ramen Bar, residents have plenty of dining options to choose from. Additionally, there are several pharmacies in close proximity including Walgreens and CVS Pharmacy for easy access to healthcare needs. Places of worship like St James Episcopal Church and Shenandoah Baptist Church provide spiritual support within the community. Medical services are also readily available with Kool Smiles Dentist and New Horizons Healthcare nearby. Transportation is made easy with the Roanoke-Blacksburg Regional Airport just 1.5 miles away, while parks like Walrond Park and Washington Park offer opportunities for outdoor recreation. Overall, this area provides a comfortable and well-rounded environment for seniors seeking a place to call home in Roanoke.
Friendship Health And Rehab Center on seniors.fyi includes 5 photos including images showing interior, dining, grass, nurse, outdoors, wheelchair, and more.
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Friendship Assisted Living
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24/7 care with extensive amenities and social activities
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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