Friendship Health And Rehab Center in Roanoke, VA
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327 Hershberger Road Nw, Roanoke, VA 24012
For more information about senior living options: (844) 490-3973
The place is amazing and highly recommended. Shannon and the activities team are simply wonderful. The activities department is great and the staff are great. The experience has been the best since starting there, with everyone supportive and kind. The facility smelled fresh, staff were pleasant, the food was great, and residents were clean and well cared for. Audrey and the staff are the best in physical therapy; life-changing. Friendship North staff were engaging, provided great care, and showed compassion toward residents. The facility is a great place to live, with caring staff and a clean, safe environment. Families are happy and the team is organized and responsive.
The facility’s management is described as bad. Weekday nursing staff allegedly mishandled a transfer for a dementia patient, exposing her to the cold and failing to coordinate the sitter. Staff are accused of lying about the patient’s ability to get up and walk or use the bathroom. The staff reportedly do not return calls, arrive late, and are not trustworthy with medications and rehabilitation. One reviewer claims a patient was sent home from rehab with COVID and without the oxygen she needed, resulting in an ER visit. Hospice care was described as subpar, with painful handling, troubling marks on the patient’s thighs, unkind behavior, and unkept promises.Friendship Health and Rehab Center in Roanoke is best suited for seniors who want an active, social living environment and strong therapy services. The community earns praise for a robust activities program and the warmth of staff who drive daily engagement. Families report residents quickly connect with peers, participate in an appealing calendar of events, and receive attentive, personable care. For those who value visible staff involvement in daily life and a therapy-forward approach, this setting can be energizing and reassuring. It is particularly appealing to residents who thrive on community life and do not rely on perfectly flawless administration to feel secure.
Not every profile fits here. Those needing ironclad reliability, prompt communication, and flawless discharge planning should consider alternatives. Several reviews flag inconsistencies in weekday management, delayed responses, and transfer coordination mishaps that raise anxiety for families. For residents with complex medical needs or dementia, timing and supervision gaps become more consequential. In short, the floor experience can be excellent, but back-office execution matters and when it falters, safety and trust are affected. This is not a place to overlook recurring operational issues or assume they will be resolved without diligence.
The upside is tangible: the team delivers meaningful life quality through people and programs. The activities department is widely praised for energizing outings, games, and social events. The rehabilitation program, particularly physical therapy led by Audrey, is repeatedly described as life-changing. Visits often reveal residents who look well cared for, and the facility itself is noted as clean and pleasant. These strengths can offset some administrative wobble when care stays steady on the ground, offering both engagement and skilled rehab in a supportive environment. Still, the gap between on-the-ground care and back-end execution remains a critical fault line.
Serious concerns appear in several reviews about management and day-to-day oversight. Instances include mismanaged transfer planning, scheduling errors, and unclear updates that undermine confidence. One family details a transfer sequence that left a resident vulnerable, with later questions about a sitter’s presence and the patient’s abilities. Another account describes missing clothing and weak accountability. There are painful accusations about perceived neglect during hospice periods, with remarks about pain management and tense interactions with night staff. While some shifts are commendable, these patterns suggest that leadership and staffing alignment must be consistently reliable to avoid harm.
For families weighing options, testing the system is essential. Schedule a tour and press for direct updates on staffing across weekends and weekdays, plus a meeting with the administrator and director of nursing. Request to review a real care plan, discharge protocols, and a recent incident follow-up sample. Probe the discharge process, equipment handoffs, and how requests are tracked and escalated. If dementia or hospice care is anticipated, insist on written assurances about supervision and safety checks. A facility that welcomes these questions and provides clear, timely answers demonstrates the accountability needed for peace of mind.
Overall, Friendship Health and Rehab Center offers a compelling blend of a lively activities calendar, strong rehabilitation services, and a caregiving staff many families find warmly responsive. Those drawn to a resident-centered, social environment with robust therapy will likely be satisfied. The caveat is clear: management and communication gaps can erode the quality of care, and risks rise when oversight falters. If a family is prepared to monitor processes, demand reliable transfers, and insist on transparent accountability, this option can be a strong fit. If steadiness and predictable administration are non-negotiable, comparisons with facilities known for tighter operations may be prudent.
253 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Health And Rehab Center in Roanoke, VA is an assisted living community that offers a range of services and amenities to promote a comfortable and fulfilling lifestyle for its residents. With a focus on independent living, this community provides a supportive environment where individuals can maintain their autonomy while receiving the assistance they need.
Residents at Friendship Health And Rehab Center can enjoy various amenities that enhance their daily lives. This includes access to a beauty salon for grooming needs, cable or satellite TV for entertainment, and community-operated transportation for convenient travel around the area. The computer center enables residents to stay connected and engaged with technology, while the fitness room ensures they can prioritize their health and well-being. The fully furnished accommodations provide comfort and convenience, while private bathrooms offer privacy and convenience.
The dining options at this community are exceptional, with restaurant-style dining available to residents. Meals are prepared and served by the staff according to individual dietary needs and preferences. Special dietary restrictions can be accommodated to ensure everyone's health requirements are met.
Friendship Health And Rehab Center understands the importance of engaging activities for mental stimulation and social interaction. Residents can participate in concierge services that cater to their personal interests, fitness programs designed for physical well-being, planned day trips to explore the surrounding area, resident-run activities for community involvement, and scheduled daily activities that keep them engaged.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, Friendship Health And Rehab Center provides easy access to essential amenities within close proximity.
In terms of care services, this assisted living community offers 24-hour call systems for any emergencies or concerns. Trained staff members provide round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation according to diabetes diets or special dietary restrictions. A mental wellness program is in place to support residents' emotional well-being.
At Friendship Health And Rehab Center, residents can enjoy a vibrant and fulfilling lifestyle while receiving the care and support they need. With a range of amenities and care services tailored to individual needs, this community strives to create an environment where residents can thrive and maintain their independence.
This part of Roanoke, Virginia offers a convenient and accessible location for those considering senior living. With a variety of restaurants nearby, such as Sakura IX, Arby's, and Sticks & Spoons Ramen Bar, residents have plenty of dining options to choose from. Additionally, there are several pharmacies in close proximity including Walgreens and CVS Pharmacy for easy access to healthcare needs. Places of worship like St James Episcopal Church and Shenandoah Baptist Church provide spiritual support within the community. Medical services are also readily available with Kool Smiles Dentist and New Horizons Healthcare nearby. Transportation is made easy with the Roanoke-Blacksburg Regional Airport just 1.5 miles away, while parks like Walrond Park and Washington Park offer opportunities for outdoor recreation. Overall, this area provides a comfortable and well-rounded environment for seniors seeking a place to call home in Roanoke.
Friendship Health And Rehab Center is located at 327 Hershberger Road Nw, Roanoke, VA 24012 in Roanoke city, Virginia
Friendship Health And Rehab Center on seniors.fyi includes 5 photos including images showing interior, dining, grass, nurse, outdoors, wheelchair, and more.
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Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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