Friendship Assisted Living
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320 Hershberger Road, Roanoke, VA 24012
For more information about senior living options: (844) 490-3973
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They are genuinely there to help others and make everyone's visit more enjoyable. The facility is cosy, comfortable, and happy. The staff is great and residents are smiling. The kitchen is the best. There is much less drama. The food was decent.
The nurses do not ensure all patients take showers. The food is too tough and salty. The administration and the staff are incompetent and mean. The mother's neglect over the past year has been well documented and continues despite assurances of improvement. Dirty clothes are everywhere and are not being washed; clothes are left in closets and residents are found in dirty outfits. A resident was left soaked and without chux in the chair, and a second chair was ruined this year. The family plans to move their loved one to a different facility to receive the care she deserves.The stories about this care facility come from a mix of people who visited, lived with them, or placed loved ones in their care. Taken together, the set of impressions paints a place that can feel welcoming and comfortable at times, while also giving some readers serious cause for concern about care quality, administration, and basic housekeeping. It's a portrait of contrasts: warmth and hospitality on one side, and distressing neglect rumors on another.
Some voices describe the facility in bright, encouraging terms. One reviewer emphasizes the people involved, saying they are "genuinely there to help others and make everyone's visit more enjoyable," and that they are "very impressed" by what they observe. Another snapshot of positivity highlights a cozy, comfortable, and happy environment, with plenty of smiles among residents. Several notes singularly praise the staff for being kind and capable, sometimes remarking that the kitchen is the best part of the experience. A brief sentiment sums up the mood of certain days: "Much less drama," suggesting a calmer atmosphere that residents and visitors can appreciate. Taken together, these remarks sketch a picture of a facility that can feel warm, welcoming, and well-run in the eyes of some guests.
Yet alongside that warmth, there are equally pointed criticisms from other visitors. A persistent thread centers on concerns about care quality and accountability. A reviewer bluntly states that "Nurses not make sure ALL patients take showers, food too tough, salty," portraying a sense that basic personal care and nutrition are not being consistently attended to. These words echo a frustration with gaps in daily routines and patient welfare that many families consider fundamental. The same theme - watchful disappointment about care standards - appears in multiple parts of the feedback.
Family members who moved loved ones into the facility also share troubling assessments. One reviewer describes moving his grandfather there "two months ago," and accuses both the administration and the staff of being "incompetent and mean," while noting that the food was "decent" but not enough to offset other concerns. That perspective underscores a broader perception that leadership and frontline caregivers may not be aligned in delivering respectful, attentive care, even when some elements like the dining options meet basic expectations.
The most alarming details come from a relative describing neglect that they say has persisted for a year. The account includes specific, distressing observations: clothes left dirty and scattered in closets, a patient found in pajama bottoms and a dirty shirt, and a combination of being soaked and lacking basic items like chux in the chair. The report goes on to say that "second chair [has] ruined this year" and that the family intends to move their loved one to a different facility next week in hopes of receiving the care they deserve. This narrative reads as a case of ongoing neglect rather than a one-off incident, and it starkly contrasts with the earlier praise some visitors offered.
In contrast to the negative experiences voiced by some families, other notes emphasize a more positive day-to-day reality. The phrases "Much less drama," "Cosy, comfortable and happy," and "Staff is great, residents smiling" recur in several lines. Patrons frequently single out the kitchen as a bright spot, indicating that, in some shifts, meals and dining experiences meet or exceed expectations. These snippets remind readers that the facility can be a source of comfort and satisfaction in daily life for residents, especially when the staff appear attentive and the environment feels homey.
The overall picture emerging from these varied accounts is one of a place that evokes strong, mixed reactions. For some families and visitors, it is a warm, welcoming environment where staff are kind, the atmosphere is pleasant, and the meals are a highlight. For others, serious concerns about neglect, inconsistent care, and administrative shortcomings dominate the experience, culminating in decisions to move loved ones to other facilities in search of more reliable, respectful care. The divergent opinions underscore the importance of firsthand visits, thorough questions about daily routines, and careful observation of how staff respond to both routine needs and urgent concerns.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Friendship Assisted Living community in Roanoke, VA offers a range of amenities and care services to enhance the well-being and comfort of its residents. The community features a beauty salon for convenient grooming needs, along with cable or satellite TV to keep residents entertained. Community operated transportation is available for easy access to nearby destinations, and a computer center is provided for residents to stay connected digitally.
Residents can enjoy their meals in the dining room with restaurant-style service, or opt for the fully furnished kitchenette in their private accommodations. Housekeeping services ensure that living spaces are kept clean and tidy. The fitness room encourages residents to stay active and maintain a healthy lifestyle, while the gaming room provides opportunities for social interaction and leisure activities.
The Friendship Assisted Living community boasts a beautiful garden and outdoor space where residents can relax and enjoy nature. A small library is available for those who love reading, while telephone and Wi-Fi/high-speed internet connections keep residents connected with loved ones. Move-in coordination services make transitioning into the community seamless.
In terms of care services, the community ensures 24-hour call system availability, providing peace of mind to both residents and their families. Trained staff are on hand around-the-clock to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is provided to ensure proper dosage administration.
The community also offers specialized diets such as diabetes diet plans and accommodates special dietary restrictions as needed. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments. A mental wellness program emphasizes the importance of emotional well-being among residents.
Residents can take advantage of various activities offered within the community, including fitness programs to promote physical health, planned day trips that encourage socialization and exploration of the surrounding area, as well as resident-run activities that cater to individual interests. Scheduled daily activities offer further opportunities for engagement.
The Friendship Assisted Living community benefits from its prime location, with cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship all in close proximity. Additionally, the presence of hospitals nearby ensures quick access to medical care when needed.
Overall, the Friendship Assisted Living community in Roanoke, VA provides a welcoming and supportive environment for seniors seeking a comfortable and enriching lifestyle while receiving the necessary care and attention they need.
This part of Roanoke, Virginia, offers a convenient and diverse range of amenities for seniors considering the area for living. With a variety of restaurants such as Sakura IX, Sticks & Spoons Ramen Bar, and Hardee's nearby, there are plenty of options for dining out. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for medical needs. Places of worship such as St James Episcopal Church and Shenandoah Baptist Church provide opportunities for spiritual enrichment, while healthcare facilities like Kool Smiles Dentist and Carilion Breast Care Center ensure quality medical care. The proximity to parks like Walrond Park and Elmwood Park offers opportunities for outdoor recreation, while transportation options like Roanoke-Blacksburg Regional Airport make travel convenient. Overall, this area of Roanoke provides a well-rounded and accessible environment for seniors to enjoy their retirement years.
Friendship Assisted Living is located at 320 Hershberger Road, Roanoke, VA 24012 in Roanoke city, Virginia
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Interior
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