Our Lady of the Valley

Pros

• Residents at Our Lady of the Valley enjoy a clean and friendly environment, contributing to their overall positive experience.
• The facility features spacious private rooms with amenities that allow for personal touches, enhancing residents' comfort.
• The staff at Our Lady of the Valley is praised for their friendliness and genuine care for residents’ well-being.
• The variety of activities available promotes social engagement and happiness among residents.
• Recent renovations, including new additions like a theater and chapel, significantly improve the appeal and functionality of the facility.
• Dining options are described as appetizing, with freshly plated meals and an appealing salad bar.
• Family members appreciate the attentive care provided by staff, especially in rehab settings.
• The outdoor spaces are popular gathering spots where residents can socialize and enjoy the weather comfortably.

Cons

• A family member experienced neglect, condescension, and a lack of attention in the long-term care unit, leading to their decision to move them out after less than a week.
• Communication with administration was poor, as they failed to respond to concerns raised about the care quality.
• Despite the facility being generally clean and organized, several rooms had a noticeable strong odor that detracted from the overall experience.
• Concerns were raised about the initial room size for residents being small and resembling a dormitory, which could impact comfort levels.
• The review expressed disappointment regarding the treatment of residents in long-term care compared to the positive experience during rehabilitation.

Review

A Comprehensive Review of Our Lady of the Valley Assisted Living Facility

Our Lady of the Valley has garnered a wide range of reviews, reflecting both positive experiences and some challenges faced by residents and their families. Overall, many reviewers emphasize that the facility provides a commendable living environment for its residents. Many families have expressed satisfaction with the cleanliness of the facility, highlighting that it is well-maintained and visually appealing. The staff at Our Lady of the Valley is often noted for their friendliness and engagement with residents, indicating a supportive community atmosphere where individuals feel valued.

The expansive layout of Our Lady of the Valley impressed many visitors during tours. Features such as a new movie theater room, chapel, and ample parking create an inviting ambiance. Residents appear to engage actively in various activities throughout the week. From manicure and pedicure days to outings on buses for events like Trivia Day, there is no shortage of entertainment options available. The presence of an engaged activity director is credited with ensuring that there are meaningful social engagements that keep residents involved and entertained.

Dining experiences at Our Lady of the Valley also seem to be noteworthy. Reviews highlight that meals are plated immediately before being served rather than coming from trays, which enhances presentation and quality. With options including specialized menus based on resident preferences and a salad bar, dining seems to cater to varying tastes well. Additionally, beverages are always available throughout the day, including juices and teas—further contributing to a pleasant dining atmosphere that promotes social interaction among residents.

While many aspects receive high praise, some feedback indicates significant concerns regarding care received within specific units of the facility. One family shared experiences transitioning from rehabilitation services to long-term care in what they identified as the Hosier Center; this transition was marred by instances of neglectful treatment toward their loved one by caregivers in this setting. Complaints included feeling talked down to or ignored altogether—a stark contrast from their prior experience in rehabilitation where caregivers were described as "wonderful." Such accounts underscore variability in staff interactions depending on unit assignments within the facility.

Nonetheless, it can't be ignored how enriching many find life at Our Lady of the Valley to be despite isolated incidents like these reported by some families. Positive testimonials describe an encouraging environment rooted in Christian values backed by support from the Catholic Diocese of Richmond, Virginia. Residents seem happy not only with recreational offerings but also with how deeply staff connect with them—indicating that emotional wellbeing is prioritized just as much as physical health within this community.

Further comments reflect on particular needs regarding room size potential upgrades planned for private accommodations which might make living conditions even more comfortable for future residents. While some rooms may initially come off as smaller than expected—akin to dormitory-style arrangements—the overall sentiment appears centered around community participation over isolation within individual rooms.Families considering assisted living options are advised that while there may be concerns about certain areas needing improvement at times—such as managing odors in rooms or addressing inconsistencies across caregiving situations—the engaging culture cultivated through dedicated staff involvement brings considerable value as an option worth exploring further when assessing assisted living facilities for themselves or loved ones.

In summary, Our Lady of the Valley presents itself as a vibrant community focused on supporting its residents' needs while fostering meaningful relationships among them through activities designed for connection and shared experience- all set against a backdrop marked by both aesthetic beauty & spiritual foundation- making it certainly worthy candidate when considering suitable spaces where individuals can continue thriving during transitions into assisted living arrangements.

Located in the heart of Roanoke, Virginia, this area offers convenient access to a variety of amenities essential for senior living. With multiple transportation options such as the Smart Way Stop and nearby restaurants like Domino's Pizza and Martin's Downtown, residents can easily navigate their surroundings and enjoy dining out. Additionally, the area is home to several reputable healthcare facilities including Carilion Clinic and City of Roanoke Employee Health, providing seniors with quality medical care. Parks like Washington Park and Elmwood Park offer green spaces for outdoor recreation, while places of worship such as St. John's Episcopal Church cater to spiritual needs. Furthermore, pharmacies like CVS Pharmacy and Walgreens ensure easy access to medications. Overall, this neighborhood boasts a mix of services that make it a desirable location for seniors looking to live comfortably in Roanoke.

Transportation

• Roanoke Higher Education Center Smart Way Stop (0.2 miles)

Restaurants

• Domino's Pizza (0.3 miles)
• McDonald's (0.4 miles)
• Billy's (0.4 miles)
• Martin's Downtown (0.6 miles)
• Big Lick Brewing Company (0.6 miles)
• Clutch Smoked Meats (0.6 miles)
• Tuco's Taqueria Garaje (0.6 miles)

Physicians

• City of Roanoke Employee Health (0.5 miles)
• Carilion Internal Medicine (0.5 miles)
• Carilion Clinic Wound Center (0.8 miles)
• Carilion Clinic Urogynecology - Roanoke (0.8 miles)
• Pediatric Clinic-Carilion Center (0.9 miles)
• Lions Sight Foundation of Virginia (0.9 miles)
• Carilion Diabetes Management Program (1 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (1.5 miles)
• Starbucks (1.8 miles)
• Sweet Donkey Coffee (1.9 miles)

Parks

• Washington Park (0.6 miles)
• Elmwood Park (0.7 miles)
• Wasena Park (1.3 miles)
• Vic Thomas Park (1.6 miles)
• Norwich Park (1.9 miles)
• Mill Mountain Park (2 miles)

Places of Worship

• Rescue Mission Ministries (0.7 miles)
• St Johns Episcopal Church (0.8 miles)
• St James Episcopal Church (2.5 miles)

Hospitals

• Carilion Roanoke Community Hospital (0.8 miles)
• Carilion Clinic Inpatient Rehabilitation (0.8 miles)
• Roanoke Ambulatory Surgery Center (1.1 miles)
• Carilion Health System (1.9 miles)
• Roanoke Memorial Hospitals (2.4 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Wonder Drug Southeast Pharmacy (1.2 miles)
• Medicine Shoppe (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Kroger Pharmacy (1.7 miles)
• Carilion Clinic Pharmacy (2 miles)
• Walgreens (2.1 miles)