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Woodland Hills Community in Roanoke, VA

Woodland Hills Community is an assisted living and memory care community in Roanoke, VA.

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Woodland Hills Community in Roanoke, VA

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  • Interior

    A well-furnished dining room with a central table surrounded by chairs, elegant lighting fixtures, and decorative artwork on the walls.
  • Outdoors

    A sunny courtyard surrounded by a white building with blue shutters and lush greenery.
  • Decor

    A modern hallway with stylish decor including a floor lamp, bench, and green plants.
  • Living Room

    A cozy living room with a blue sofa, a coffee table, and a large window adorned with curtains.
  • Building

    A large residential building with columns and a covered entrance.
  • Architecture

    A sunny outdoor space with a garden and a walkway leading to a building.
  • Bedroom

    A cozy bedroom with a striped bedspread and natural light flowing through a window.
  • Windows

    An elegant restaurant dining room with neatly arranged tables and chairs, featuring large windows that allow natural light to fill the space.
  • Dining

    An elegant dining room with neatly arranged tables and chairs, featuring chandeliers and large windows with curtains.
  • Kitchen

    A modern kitchen with white cabinets and built-in appliances.
  • Lighting

    A modern and spacious salon interior with chairs and mirrors.
  • Fireplace

    A stylish and cozy living room with elegant furnishings, featuring a sofa, coffee table, fireplace, and bookshelf.
  • Floor Plan

    Floor plan of a one-bedroom apartment with a den at Woodland Hills.
  • Wall Art

    An art gallery room featuring various framed paintings on the walls and seating benches in the center.

3365 Ogden Rd, Roanoke, VA 24018

To contact a resident: (540) 682-7500

For more information about senior living options: (866) 208-4318

4.8 from 172 reviews
5 stars
162
4 stars
2
3 stars
1
2 stars
1
1 stars
6

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2023Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2025

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Woodland Hills Community Costs & Pricing

Woodland Hills Community offers a range of accommodation options with monthly costs that reflect its unique amenities and services compared to the broader market in Salem City and throughout Virginia. For instance, a studio apartment at Woodland Hills is priced at $4,070, notably higher than the average of $2,989 in Salem but slightly lower than the state average of $4,436. Similarly, one-bedroom units are available for $5,345, which surpasses Salem's rate of $3,685 yet remains competitive when compared to Virginia's overall figure of $4,257. The pricing for two-bedroom apartments stands at $6,260 - again aligning more closely with local standards but still exceeding Salem's average of $4,094 and Virginia's rate of $4,602. These price points indicate that Woodland Hills Community may offer specialized services or an enhanced living experience that justifies its premium in comparison to both county and state averages.

Floor plansWoodland Hills CommunitySalem cityVirginia
Studio$4,070$2,989$4,436
1 Bedroom$5,345$3,685$4,257
2 Bedrooms$6,260$4,094$4,602

Overall Review of Woodland Hills Community

differentiator 10 reviews mention this

On-site medical coordination stands out

Residents describe on-site clinical coordination and medication support as a major part of daily care.

Several residents and families say the community’s clinical team stays involved, with clear communication and follow-through when care needs change. Reviews specifically mention an on-site geriatric doctor coordinating care and updating families, alongside medication management support. A few reviews also express concerns about medical support and staffing consistency, including frequent staff changes and difficulties with care delivery. Overall, the reviews treat clinical coordination as a defining part of the experience—positive when it feels organized, frustrating when it doesn’t.

common 80 reviews mention this

Staff warmth and attentiveness

Staff is consistently described as kind, attentive, and willing to talk with residents and families.

Across the reviews, families repeatedly describe staff members as warm and welcoming, with patient, helpful interactions. Many reviews say the staff gets to know residents by name and treats people like family, while also providing good communication to families. Residents and visitors also describe staff being approachable in common areas during tours and daily life. The consistent thread is that service feels personal, though a small number of negative reviews mention problems with staffing consistency and management.

common 35 reviews mention this

Dining feels like a highlight

Meals are repeatedly described as high quality, with residents able to request changes.

Food comes up often, with multiple reviews praising the menu and saying the meals taste excellent. Several comments describe dining as more than cafeteria-style—mentioning an expanded menu, a chef-led approach, and desserts residents look forward to. A few reviews also note limitations, including one account of declining meal quality after COVID and another where a resident doesn’t care for the food but requests are sometimes accommodated. The overall takeaway is that dining is one of the strongest day-to-day positives in the reviews.

  • A well-furnished dining room with a central table surrounded by chairs, elegant lighting fixtures, and decorative artwork on the walls.
  • An elegant restaurant dining room with neatly arranged tables and chairs, featuring large windows that allow natural light to fill the space.
  • An elegant dining room with neatly arranged tables and chairs, featuring chandeliers and large windows with curtains.
common 28 reviews mention this

Activities keep residents engaged

Residents and visitors describe a busy schedule of activities and enrichment options.

Reviewers frequently mention that residents have plenty to do, from live music and trivia to chair yoga and other structured programs. Families also describe enrichment and education opportunities as part of daily life, including programming that helps residents stay active and socialize. Reviews also point to offsite and community-facing options, such as devotional activities and group speakers. While most responses are positive, a couple of reviews focus more on care and staffing than activities.

caveat 4 reviews mention this

Price is a frequent drawback

Pricing is described as too high for some families’ budgets.

Some reviews explicitly say the cost was too high and that the community didn’t meet their needs because of price. Pricing concerns also appear alongside broader dissatisfaction in a few negative reviews. Based on what’s available, monthly rates fall in a fairly wide range depending on the unit type, and the review feedback suggests the higher end may not be workable for everyone. If cost is a deciding factor, it’s worth confirming total costs for the specific care level and unit you’re considering.

caveat 6 reviews mention this

Housekeeping quality is uneven

Some residents report housekeeping that doesn’t meet expectations.

A number of critical reviews mention housekeeping concerns, including rooms not being cleaned to the level families expected and cleaning attention being lacking. One review describes a more serious breakdown in cleanliness, while another calls out insufficient effort around bathrooms and floors. The positive reviews often describe the facility as clean and well maintained, which makes the negative accounts stand out. If you’re visiting or considering a move, it’s reasonable to ask how frequently cleaning and deep-cleaning are scheduled across the areas you care about most.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities on-site Activities on-site
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Outdoor common areas Outdoor common areas
  • Respite or short term stays offered Respite or short term stays offered
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Roanoke Regional  Woodrum (4 miles away) Roanoke Regional Woodrum (4 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Meals provided Meals provided
  • Professional chef Professional chef

Activities

  • Art classes Art classes
  • Brain fitness Brain fitness
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Educational speakers / life long learning Educational speakers / life long learning
  • Happy hour Happy hour
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Tai Chi Tai Chi
  • Trivia games Trivia games
  • Wii bowling Wii bowling
  • Wine tasting Wine tasting
  • Yoga / chair yoga Yoga / chair yoga

Nearby Places of Interest

This particular area of Roanoke, Virginia offers a convenient and bustling neighborhood with a variety of amenities nearby. There are several cafes and restaurants within close proximity, providing easy access to dining options. Additionally, there are multiple pharmacies and healthcare facilities in the area, ensuring easy access to medical services. The presence of several parks offers opportunities for outdoor activities and relaxation. Places of worship are also nearby for spiritual needs. Overall, this neighborhood provides a well-rounded environment with essential services within reach, making it a convenient choice for senior living.

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (1.9 miles)
  • Starbucks (2.4 miles)
  • Sweet Donkey Coffee (2.4 miles)
  • Starbucks (2.8 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Domino's Pizza (0.7 miles)
  • Fillin' Station (0.8 miles)
  • Billy's (0.9 miles)
  • Hardee's (0.9 miles)
  • Martin's Downtown (1.2 miles)
  • Clutch Smoked Meats (1.2 miles)

Transportation

  • Roanoke Higher Education Center Smart Way Stop (0.8 miles)

Pharmacies

  • Wonder Drug Southeast Pharmacy (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Medicine Shoppe (1.5 miles)
  • Cundiff Drug Store (1.7 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • Sanco Drug (2.3 miles)

Parks

  • Washington Park (0.9 miles)
  • Elmwood Park (1.2 miles)
  • Wasena Park (2 miles)
  • Mill Mountain Park (2.2 miles)
  • Vic Thomas Park (2.4 miles)
  • Norwich Park (2.7 miles)

Places of Worship

  • Rescue Mission Ministries (0.9 miles)
  • St Johns Episcopal Church (1.3 miles)
  • St James Episcopal Church (2.5 miles)

Physicians

  • City of Roanoke Employee Health (1.1 miles)
  • Carilion Internal Medicine (1.1 miles)
  • Carilion Clinic Wound Center (1.3 miles)
  • Carilion Clinic Urogynecology - Roanoke (1.3 miles)
  • Pediatric Clinic-Carilion Center (1.3 miles)
  • Carilion Diabetes Management Program (1.5 miles)
  • Carilion Clinic Sleep Center (1.5 miles)

Hospitals

  • Carilion Clinic Inpatient Rehabilitation (1.3 miles)
  • Carilion Roanoke Community Hospital (1.3 miles)
  • Roanoke Ambulatory Surgery Center (1.5 miles)
  • Roanoke Memorial Hospitals (2.3 miles)
  • Carilion Health System (2.4 miles)

Frequently Asked Questions

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Related Resources

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.

  • va nursing homeComprehensive Guide to VA Nursing Homes: A Crucial Long-Term Care Resource for Veterans

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