1205 Moorman Road NW, Roanoke, VA 24017
For more information about senior living options: (844) 490-3973
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The facility is clean and welcoming with friendly, knowledgeable staff. The staff are caring, compassionate, and treat residents with respect. Residents receive compassionate, quality care from top-notch nurses, aides, and therapists. The food is hot, delicious, and well-prepared. The center is well-maintained, safe, and comfortable for residents. The memory care unit provides compassionate, attentive care. The center offers engaging activities and events, such as apple festivals, for residents and visitors. Families appreciate timely updates and clear communication about residents' conditions.
They had to intervene several times, with EMS or transportation taking a spouse to Lewis Gale, including an occasion where illness was reportedly ignored by VVCC. The staff were mute with the family regarding the plan of care and treatment, appearing not to be a cohesive team. One small-framed female staff member reportedly entered the room only once during several visits. Residents were described as ill-kept, with a foul smell, unwashed hair and no comb at the bedside, with dandruff visible. One reviewer said taking their dad there was one of the biggest mistakes, noting the facility puts on a show for visiting families and that patients are at the mercy of the staff. The food was overcooked, greasy, poorly prepared, and remained an ongoing issue.The experiences shared about this veterans' care center paint a portrait of a facility that many families regard as a place of genuine care and connection. Time and again, reviewers describe staff who are compassionate, attentive, and dedicated to making residents feel seen and valued. One family member captured the mood: walking through the door, they sensed this was the right place for their dad, and hospital staff who later spoke with him affirmed that sense of having found people who truly cared about his well-being. Gratitude pours from many families for the level of compassion and the daily acts of kindness they witnessed.
Several accounts highlight how small moments can leave lasting feelings of trust. A visit during a local event called the Frame Ride is mentioned with warmth, reinforcing that the center isn't just a clinical space but a community where residents and their families share meaningful experiences. A number of residents have made this their home, and families repeatedly note that the facility feels clean, orderly, and welcoming - a place where visitors are met with friendly faces and a sense of warmth from the moment they arrive. In particular, families emphasize that their loved ones are treated with respect, and that the nursing care is described as "great," with caregivers who are approachable and knowledgeable.
The facility's memory care unit and veteran-centered focus also surface prominently in the remarks. One reviewer notes that their dad has been a resident in the memory care unit since February, and even as they faced the loss of their father, they expressed comfort in knowing that compassionate, quality care was provided by the entire team in the 1 East Unit. Other comments celebrate how the staff greet residents and families by name, how rooms are tended to with cleanliness, and how meals - when achievable - are prepared to please residents' tastes and preferences. The veterans-focused environment is repeatedly acknowledged as a strength, with many families feeling their loved ones are in a place that understands their unique histories and needs.
In several reflections, the staff's responsiveness and the trusted relationships they build with families are central. For example, one caregiver notes that when they call to check on their dad, someone always answers and provides updates, and they appreciate the social connections their dad has formed with other residents. Specific staff members receive praise for their impact: a nurse named Veda is highlighted as particularly effective, and another staff member, Sandra Collins, is commended for consistently keeping families updated and answering questions. The sense that "the staff are very caring about their residents" is echoed across multiple statements, with a family member recounting a beloved from-in-the-heart quote from a brother-in-law about the staff's daily attentiveness.
Not every note is celebratory, however. A review raises concerns about communication gaps and the coordination of care. The reviewer describes feeling that plan-of-care discussions were not as open or collaborative as they would have hoped, and mentions a single staff member entering a patient's room only once during several visits, which contrasted with expectations of ongoing team engagement. The reviewer also relays distressing observations - patients who were very ill, with foul smells, unwashed hair, and dandruff - framing these concerns as issues they hoped would be addressed promptly to prevent further harm. This account serves as a pointed reminder that even highly regarded facilities are places where improvement is possible and where family voices deserve listening and action.
Other comments touch on the practical realities of long-term care. A reviewer who has been connected to the center since 2016 notes that it is well situated for veterans, with convenient access to nearby medical facilities, and acknowledges ongoing advocacy for better food service. The menu changes only twice a year, and some reviews describe meals as overcooked or overly greasy, prompting ongoing conversations about culinary quality. Yet even here there is nuance: some families report that, despite broader concerns about food, the staff's competence and the administration's responsiveness remain strengths, and they specifically commend Heather Legere, the assistant administrator, as especially helpful when corrections are needed.
Personal anecdotes pepper the narrative with human texture. A visitor who stopped by to apply for a job reports being treated like an old friend, receiving helpful information and even a complimentary coffee. Positive recollections of caregiving recovery and rehabilitation recurrences - such as a husband who arrived on a stretcher and left walking under his own power after a series of interventions - underline the facility's ability to support meaningful improvements in residents' health journeys. Families repeatedly state that the environment is clean and safe and that staff members who interact with residents are often described as smiling and courteous, making an unmistakable impression on those who live and visit there.
There are also memories rooted in community events and celebrations that helped families and residents connect in lighthearted ways. An apple festival is remembered as an afternoon of shared joy, with residents, staff, and visitors enjoying creatively prepared apples in numerous forms and even taking bags of apples home. Tales from earlier years speak to a place that has been, for many, a stabilizing presence through various health challenges, with volunteers and staff who communicate changes in care and coordinate therapies with dedication. A reviewer recalls multiple care experiences where the center remained a clean and supportive environment, providing consistent updates and going beyond what was required to help their husband receive the extensive physical therapy he needed.
Taken together, the range of reviews presents a multi-faceted picture of a care center that many families hold in high esteem for its core strengths: compassionate, personalized attention; a culture oriented toward veterans and memory care; a generally clean and welcoming environment; and a staff who take time to know residents and their families, communicate, and celebrate small moments of joy. At the same time, the letters and notes reveal real areas for continued attention - more transparent care planning, stronger attention to comfort and hygiene for all residents, and ongoing efforts to elevate meal quality. For families weighing the options, the overall message here is one of deep appreciation for the people who work there, tempered by a call for ongoing improvement in areas that affect day-to-day quality of life.
In the end, many families express a sense of gratitude for the care their loved ones received, and for the people who stood by them during difficult times. They describe a place that feels like a community - one where veterans and their families can find not just medical care, but dignity, connection, and a steady presence through illness, recovery, and end-of-life moments. The reflections reflect both pride in the strengths of the team and a candid call to keep refining processes, communication, and services so that every resident can continue to experience the respect and attention they deserve.
27 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Virginia's Assisted Living Facility in Roanoke, VA, where comfort and compassionate care converge to create a nurturing environment for our residents. Our community is designed with your utmost convenience and well-being in mind, offering a variety of amenities that promote both relaxation and social engagement.
Our residents enjoy spacious, fully furnished accommodations equipped with modern conveniences such as cable or satellite TV and Wi-Fi/high-speed internet access. Delightful communal spaces include a dining room with restaurant-style dining options, a small library for quiet reflection, and beautiful outdoor gardens where residents can connect with nature. Housekeeping services enhance the ease of living, while kitchenette facilities encourage independence.
Safety and support are paramount at our facility. With 24-hour supervision and dedicated staff on hand, residents receive personalized assistance tailored to their needs—whether it’s help with daily activities like bathing, dressing, or meal preparation. We also prioritize health through medication management and specialized dietary services to accommodate individual health requirements.
Engagement in community life is essential at Virginia's Assisted Living Facility. Residents partake in scheduled daily activities and resident-run programs that foster connections among peers while promoting mental wellness.
Located within reach of local conveniences, our facility is surrounded by a vibrant neighborhood featuring parks for leisurely strolls, numerous restaurants for dining out experiences, pharmacies for everyday needs, physician offices for healthcare access, places of worship for spiritual fulfillment, transportation options for mobility freedom, and hospitals ensuring comprehensive medical support.
At Virginia's Assisted Living Facility in Roanoke, we are dedicated to enriching lives through quality care and a welcoming atmosphere that feels like home. Come visit us today to discover your new community!
Virginia's Assisted Living Facility is located at 1205 Moorman Road NW, Roanoke, VA 24017 in Salem city, Virginia
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