Elm Manor

Pros

• The management team is very passionate about what they do.
• The on-site manager is outstanding and willing to help with maintenance issues when others are busy.
• The manager is wonderful and very kind.
• It is a quiet place to live.
• The residents are friendly.

Cons

• The sign out front misleads prospective tenants by suggesting there are apartments open when none are.
• The reviewer believes the sign should be removed.

Review

When I met the management team at a local networking group, what struck me most was the palpable passion they bring to their work. They spoke with enthusiasm about their roles, their responsibilities, and the way they aim to contribute to the lives of the people they serve. It wasn't just a casual pitch; there was a genuine conviction behind every point they made, and it was clear they care deeply about doing a good job and making a positive impact in the community.

Among the team, one manager stood out as exceptional. This particular manager is described as the best, someone who goes the extra mile to ensure smooth operations. The key takeaway is their readiness to assist with maintenance issues whenever their dedicated maintenance crew is tied up with other tasks. The tone around this person was warm and welcoming - "wonderful" and "very kind" were words that kept coming up. It's easy to sense that this manager holds a service-first mindset and a sincere commitment to keeping residents comfortable and supported.

The overall environment that emerges from these accounts is one of quiet livability and friendliness. The place is portrayed as a calm, peaceful corner where residents feel at ease. The sense of quiet is paired with a welcoming atmosphere, driven by the everyday interactions that give residents a sense of belonging. It isn't just about walls and doors; it's about a community where people are considerate of one another and where the day-to-day experience feels steady and pleasant.

There was also a practical note about how information is conveyed to prospective tenants. The reviewer attempted to call about an apartment after seeing a sign out front, only to be told that none were open. This led to a suggestion that the sign should be taken down if there are no units currently available, as the current display can create confusion for someone trying to inquire about vacancies. The frustration here highlights how even small, visible cues can impact the perception of a property and the ease with which people can get accurate information.

Taken together, these reflections paint a picture of a community that benefits from passionate, responsive leadership and a supportive maintenance culture. The management team's evident dedication and the manager's willingness to help when others are busy speak to a high level of service. Add to that the quiet, friendly living environment, and it's clear why residents might feel positive and secure in their decision to be part of this place. The sign issue, while minor, points to an area for improvement: keeping vacancy information current and clearly communicated to avoid needless confusion.

In sum, the experience described presents a cohesive narrative of strong leadership, practical support, and a welcoming neighborhood vibe. The warmth and responsiveness of the management team set a high bar for service, and the overall atmosphere conveys comfort and community. Addressing the signage concern would further enhance transparency and ensure that prospective residents receive accurate, timely information, reinforcing the favorable impression created by the people and the place.

This area of Roanoke, Virginia, offers a convenient and bustling environment for seniors looking to reside in a vibrant community. With easy access to places of worship such as St Johns Episcopal Church and Rescue Mission Ministries, seniors can maintain their spiritual practices. Additionally, the proximity to various physicians and healthcare facilities like Carilion Clinic Wound Center and Carilion Roanoke Community Hospital ensures quality medical care nearby. The abundance of parks like Elmwood Park and Mill Mountain Park provide opportunities for outdoor recreation and relaxation. A variety of restaurants ranging from Clutch Smoked Meats to Tuco's Taqueria Garaje offer diverse dining options, while cafes such as Sweet Donkey Coffee cater to those looking for a cozy spot to enjoy a cup of coffee. With pharmacies like CVS Pharmacy and Walgreens nearby, obtaining medications is convenient. Overall, this area provides an array of amenities and services that contribute to a comfortable and fulfilling senior living experience in Roanoke.

Places of Worship

• St Johns Episcopal Church (0 miles)
• Rescue Mission Ministries (0.5 miles)

Physicians

• Pediatric Clinic-Carilion Center (0.1 miles)
• Carilion Clinic Wound Center (0.1 miles)
• Carilion Clinic Urogynecology - Roanoke (0.1 miles)
• Carilion Diabetes Management Program (0.2 miles)
• Carilion Clinic Sleep Center (0.2 miles)
• Endocrinology Associates (0.2 miles)
• Roanoke Plastic Surgery (0.3 miles)

Hospitals

• Carilion Roanoke Community Hospital (0.2 miles)
• Carilion Clinic Inpatient Rehabilitation (0.2 miles)
• Roanoke Ambulatory Surgery Center (0.3 miles)
• Carilion Health System (1.1 miles)
• Roanoke Memorial Hospitals (1.9 miles)

Parks

• Elmwood Park (0.2 miles)
• Wasena Park (1 miles)
• Mill Mountain Park (1.2 miles)
• Vic Thomas Park (1.3 miles)
• Washington Park (1.4 miles)
• Norwich Park (1.7 miles)

Restaurants

• Clutch Smoked Meats (0.2 miles)
• Martin's Downtown (0.2 miles)
• Billy's (0.4 miles)
• Tuco's Taqueria Garaje (0.5 miles)
• Big Lick Brewing Company (0.5 miles)
• Jefferson Center (0.5 miles)
• Blue Cow Ice Cream (0.6 miles)

Transportation

• Roanoke Higher Education Center Smart Way Stop (0.6 miles)
• Enterprise Rent-A-Car (3.1 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (1.1 miles)
• Sweet Donkey Coffee (1.2 miles)
• Starbucks (1.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1 miles)
• Kroger Pharmacy (1.1 miles)
• Wonder Drug Southeast Pharmacy (1.1 miles)
• Carilion Clinic Pharmacy (1.2 miles)
• Walgreens (1.4 miles)
• Sanco Drug (1.7 miles)

Theaters

• AMC CLASSIC Roanoke 1 (3 miles)