324 King George Avenue Sw, Roanoke, VA 24016
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
A facility that hosts long-term residents and rehab patients has become the center of a wide spectrum of experiences, ranging from deeply troubling accusations to a handful of positive reflections. The common thread in many of the reviews is a perception that communication is severely lacking, care can be inconsistent, and safety measures are not always dependable. Families and former staff recount a pattern of missed updates, gaps in nursing attention, and documentation that some readers interpret as questionable or dishonest. One reviewer even described the head doctor as "ghost" to patients, suggesting a troubling disconnect between leadership and those receiving care.
Several comments focus on basic day-to-day shortcomings that families say erode trust in the facility. A recurring claim is that staff do not communicate with patients or family members about visits, treatments, or changes in a resident's condition. In one set of accounts, false documentation is alleged - notes added to charts to imply visits or interventions occurred when they did not. This culminates in the impression that the care environment lacks transparency and accountability, with at least one family explicitly stating that their relative's death or deterioration happened in a setting they no longer feel able to trust. Themost pointed claim is that a brother-in-law "looked starved," with promises of physical therapy that were never fulfilled, leading to a heartbreaking conclusion that prompted the author to write, "I WOULD NOT PUT ANY FAMILY MEMBER HERE!!!"
The personal tragedy theme is among the strongest in the collection. A number of reviewers recount severe neglect or harm that they associate with the facility's operations. One account details a patient who died after a prolonged hospital-to-facility transition, with the reviewer explicitly warning others not to place loved ones there. Another story describes a wife who stayed for months with little meaningful nursing care - claims of chronic nurse unavailability, including a night when "no nurse was at all for over two hours" and the reviewer ultimately bringing her home to provide daily care. A separate account describes a patient who collapsed at the facility's door and did not receive timely aid, with the reviewer alleging the staff refused responsibility beyond the doorway. Taken together, these narratives paint a picture of concerns about monitoring, timely assistance, and appropriate response to emergencies.
There are also attacks on the facility's everyday operations, including access to basic amenities and appropriate equipment. Several posts describe rooms that were not ready for new admissions or were inadequately prepared, with nonfunctional beds, missing side rails, and a call bell that did not work. In one such instance, a patient was given a baby monitor and a hand-held bell to call for help, which one reviewer characterized as inappropriate for someone who was too weak to hold such devices. The physical environment is described by some as dirty or poorly maintained at critical moments, with references to unclean floors, and a "stained pad" used during a transfer. The absence of working call systems, even in the presence of a patient who needed constant monitoring, is repeatedly cited as a key safety concern.
Despite the darker narratives, not all feedback is uniformly negative. A few reviewers offer praise for certain departments and moments of care. Some praise goes to the Respiratory Therapy and Rehabilitation teams, calling them "TOP NOTCH" and recounting success stories of patients weaning from vents or transitioning from trachs, with claims of residents who improved enough to walk again. A reviewer also mentions renovations underway - new floors, brighter hallways, better courtyards - and describes management as actively painting and cleaning rooms to create a more homelike environment. A gentleman who recently finished a long hospital course and required antibiotics and therapy writes a glowing note of gratitude, highlighting diligent and attentive staff who "pull together" to make meaningful things happen, even in what appears to be a disaster. In these voices, there is an impression that, on occasion, the facility can deliver capable care and dedicated teamwork.
Interwoven with praise are complaints about staffing and behavioral concerns among some employees. Several reviews claim that staff morale and accountability vary significantly, with some workers described as rude or disengaged, and at least one account sharing a personal experience of being terminated after reporting illness and attempting to follow medical guidance during a potential COVID-19 illness. The message here is that management struggles with consistency and fair treatment, and some employees perceive policies as misapplied or inconsistently enforced. A reviewer even reports witnessing coworkers appearing under the influence, which, if true, raises serious safety and ethical questions about the facility's hiring and supervision practices. Taken together, such claims cast doubt on the reliability of operations, even as other posts underscore that leadership is aware of problems and is trying to effect changes.
Overall, the collection presents a facility in flux. Some reviewers emphasize ongoing renovations and a push toward a more homelike atmosphere, while others warn potential residents and families about a lack of readiness for new admissions, unreliable communication, and insufficient nursing coverage. The mixed feedback suggests a complex picture: when systems work well - rehabilitation, respiratory care, and supportive staff can deliver positive outcomes and meaningful improvements - yet when gaps appear, they can be severe and emotionally devastating for patients and their families. For anyone considering placement here, the message that emerges from these accounts is to proceed with caution, seek independent assessments of current conditions, and prepare to advocate aggressively for transparent communication and vigilant, timely care.
Accordius Health At Roanoke in Roanoke, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for their entertainment. Community-operated transportation is available to help residents get around conveniently, and a computer center allows them to stay connected with loved ones.
The dining room at Accordius Health At Roanoke provides restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions are also accommodated to cater to individual needs. The fully furnished apartments offer privacy with private bathrooms and kitchenettes for added convenience. Housekeeping services keep the living spaces tidy.
Residents can enjoy various recreational activities within the community. A fitness room is available for those who wish to stay active, while the gaming room provides opportunities for friendly competition. There is also a small library where residents can relax and read at their leisure. Planned day trips and resident-run activities keep residents engaged, while scheduled daily activities ensure there is always something fun happening.
For those who seek tranquility, Accordius Health At Roanoke boasts beautiful outdoor spaces such as gardens. Residents can enjoy the fresh air and serene surroundings. The wellness center offers programs to promote mental well-being, and Wi-Fi/high-speed internet allows residents to connect digitally.
Care services are provided 24/7 at Accordius Health At Roanoke, with a 24-hour call system ensuring assistance is readily available whenever needed. Staff members provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive proper medication according to their needs.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition into the community for new residents. Additionally, there are many nearby amenities that residents can take advantage of, such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Accordius Health At Roanoke strives to provide a comfortable and enriching environment for its residents. From the wide variety of amenities to the comprehensive care services and convenient location nearby essential services, this assisted living community offers everything needed to support a fulfilling and vibrant lifestyle.
Accordius Health At Roanoke is located at 324 King George Avenue Sw, Roanoke, VA 24016 in Roanoke city, Virginia
Advocacy HealthCare LLC
Roanoke, VA
Excellent, personalized care with flexible pricing.
Advocacy HealthCare LLC reviews
Advocacy HealthCare LLC images
Brookdale Roanoke
Roanoke, VA
Friendly, attentive staff with memory-care expertise in a homey, secure environment.
Brookdale Roanoke costs
Brookdale Roanoke reviews
Brookdale Roanoke images
Our Lady of the Valley
Roanoke, VA
Clean, well-maintained facility with friendly staff and engaging activities.
Our Lady of the Valley costs
Our Lady of the Valley reviews
Our Lady of the Valley images
Harrison School Apartments
Roanoke, VA
Extensive nearby amenities and healthcare options.
Harrison School Apartments reviews
Harrison School Apartments images
TerraBella Pheasant Ridge
Roanoke, VA
Attentive staff, clean facilities, and engaging activities.
TerraBella Pheasant Ridge costs
TerraBella Pheasant Ridge reviews
TerraBella Pheasant Ridge images
The Park Oak Grove
Roanoke, VA
Friendly staff, quality meals, clean environment, and spacious apartments.
The Park Oak Grove costs
The Park Oak Grove reviews
The Park Oak Grove images
Home Health Care Aides: Understanding Their Role and Supporting Your Family
Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.