Information last verified:
324 King George Avenue Sw, Roanoke, VA 24016
For more information about senior living options: (844) 490-3973
The respiratory therapy and rehabilitation departments are top notch. The staff are very diligent and attentive, and they pull together to make magical things happen even during a disaster. The administration has kept the facility operational and is described as a blessing by those who come here. The facility has the potential to be a 5-star rating. Current management and staff are trying their best to improve quality of care. There are multiple success stories of residents improving on vents and trachs, and even walking out of the facility. There are resident activities and a Resident Council that gives residents a voice in their care. The facility features beautiful remodels, a clean environment, and courteous nursing staff with an excellent therapy department.
There is no communication among staff or with patients. False documentation is placed in charts because the visit to the room didn't occur. The head doctor is known by patients as a ghost doctor. A relative was described as starved and promised physical therapy was never provided. A family member reportedly died at the facility after collapsing outside the door, with nurses not responding. Nursing care is described as basically nonexistent, with nurses often unreachable and, on one occasion, no nurse for over two hours. The reviewer would not put a dog there. Staff were reportedly under the influence, including a nurse who smelled of alcohol and two male workers who were intoxicated, with a stained pad placed on the bed. A loved one developed severe bed sores leading to amputation due to neglect. The facility had filthy conditions, rooms not ready, and nonfunctional call buttons.Accordius Health at Roanoke is best suited for families seeking a facility with a strong emphasis on rehabilitation, particularly intensive physical therapy and respiratory therapy, backed by a dedicated therapy and clinical team. It is most appropriate for residents who can benefit from hands-on therapy and skilled rehab staff and who are able to participate actively in their care plan. The setting does show signs of improvement and ongoing updates, but this should not be mistaken for a consistently high level of daily nursing oversight. For families prioritizing steady, reliable bedside care and immediate responsiveness, this community may fall short.
Alternative considerations should be on the table for anyone whose loved one requires dependable, around-the-clock nursing attention, prompt call-button response, and a consistently stable caregiving environment. Multiple reviews flag chronic gaps in nursing coverage, slow or absent responses to calls, and a pattern of communication failures. If a resident depends on timely assistance for hygiene, mobility, or medication administration, or if roommates and families cannot tolerate frequent delays, looking at other facilities is prudent. Likewise, those uncomfortable with staff turnover, management turnover, or ongoing construction should weigh these factors heavily.
The strongest positives center on the rehab and respiratory therapy dimensions. Several accounts describe a highly capable therapy department with tangible progress for residents who can leverage it, and a few reviews single out respiratory care as exceptional. A sense of teamwork among therapists and a determination to “make magical things happen” when situations seem dire is repeatedly highlighted. In addition, the building’s renovations, new floors, updated hallways, and an effort by the management team to spruce up rooms, signal an environment that is actively moving toward a more homelike atmosphere. These aspects create potential upside for residents who enter with rehab goals and a plan that relies on skilled physical and respiratory therapies.
Counterbalancing these strengths are severe, systemic concerns about daily care and safety. The most consistent red flags are gaps in communication between staff and families and, more critically, between staff and residents. Reports describe nurses misplacing or failing to document care, missed turns and repositioning, and long inactivity before staff respond to call bells or visit rooms. There are distressing anecdotes about patients left wet, dirty, or unattended for hours, along with allegations of inappropriate behavior or impaired judgment by staff. The possibility of inadequate infection control or wound care, including severe bed sores and related complications, appears to be a recurring theme. In short, the care environment can feel unstable and unpredictable.
From a decision-making standpoint, the rehab strengths can offer meaningful benefits in the right circumstances, but they do not negate the fundamental safety and reliability concerns. For a person with a concrete rehab trajectory who can thrive with close caregiver collaboration and vigilant oversight, the facility may deliver meaningful gains. However, for a resident who requires consistent nursing presence, rapid assistance, and a consistently clean, well-maintained environment, these cons significantly outweigh the pros. The balance shifts depending on whether the stay is short-term and rehab-focused versus long-term with high daily care needs. Until daily nursing reliability is demonstrably consistent, options with stronger front-line staffing and clearer accountability should be prioritized.
In practical terms, prospective families should demand a transparent, up-to-date picture of staffing and safety metrics before placement. Before committing, tour during peak activity hours to observe nurse call responses, talk with front-line CNAs and RNs about typical shift coverage, and verify the current nurse-to-patient ratios. Request recent incident logs and follow up with multiple families or residents about their day-to-day experiences. If choosing Accordius Roanoke, establish a strict plan for oversight: scheduled family rounds with the DON, clear expectations for call-light response times, and a concrete track record for infection control and wound management. The facility’s path forward appears realistic, with genuine momentum toward improvement, but only with disciplined governance and demonstrable, ongoing staffing stability can it be recommended as a reliable home for a loved one.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Accordius Health At Roanoke in Roanoke, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for their entertainment. Community-operated transportation is available to help residents get around conveniently, and a computer center allows them to stay connected with loved ones.
The dining room at Accordius Health At Roanoke provides restaurant-style dining with delicious meals prepared by the staff. Special dietary restrictions are also accommodated to cater to individual needs. The fully furnished apartments offer privacy with private bathrooms and kitchenettes for added convenience. Housekeeping services keep the living spaces tidy.
Residents can enjoy various recreational activities within the community. A fitness room is available for those who wish to stay active, while the gaming room provides opportunities for friendly competition. There is also a small library where residents can relax and read at their leisure. Planned day trips and resident-run activities keep residents engaged, while scheduled daily activities ensure there is always something fun happening.
For those who seek tranquility, Accordius Health At Roanoke boasts beautiful outdoor spaces such as gardens. Residents can enjoy the fresh air and serene surroundings. The wellness center offers programs to promote mental well-being, and Wi-Fi/high-speed internet allows residents to connect digitally.
Care services are provided 24/7 at Accordius Health At Roanoke, with a 24-hour call system ensuring assistance is readily available whenever needed. Staff members provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive proper medication according to their needs.
Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition into the community for new residents. Additionally, there are many nearby amenities that residents can take advantage of, such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Accordius Health At Roanoke strives to provide a comfortable and enriching environment for its residents. From the wide variety of amenities to the comprehensive care services and convenient location nearby essential services, this assisted living community offers everything needed to support a fulfilling and vibrant lifestyle.
Accordius Health At Roanoke is located at 324 King George Avenue Sw, Roanoke, VA 24016 in Roanoke city, Virginia
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