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4.3 from 119 reviews
5 stars
77
4 stars
19
3 stars
15
2 stars
2
1 stars
6
Brookdale Salem Costs & Pricing
Brookdale Salem offers competitive pricing for its various room types when compared to both Salem city and the broader state of Virginia. For instance, a studio apartment at Brookdale Salem is priced at $2,775, which is more affordable than the average cost of $2,989 in Salem city and significantly lower than the state average of $4,436. Similarly, the semi-private option at Brookdale Salem is available for $3,520, positioning it higher than the city's rate of $3,324 but still below Virginia's average of $3,991. The pricing for one-bedroom and two-bedroom apartments follows this trend; with costs set at $5,250 and $4,940 respectively - slightly above local averages yet still in line with or below state figures. Overall, Brookdale Salem presents an appealing balance of quality living options while maintaining affordability relative to its surroundings.
Floor plans
Brookdale Salem
Salem city
Virginia
Studio
$2,775
$2,989
$4,436
Semi-Private
$3,520
$3,324
$3,991
2 Bedrooms
$4,940
$4,094
$4,602
1 Bedroom
$5,250
$3,685
$4,257
Overall Review of Brookdale Salem
common18 reviews mention this
Clean, well-kept spaces stand out
Residents and families repeatedly describe the building as clean and well maintained.
Many reviewers comment on how clean and orderly the community looks when they visit, and they describe rooms that feel bright and welcoming. Several also mention that housekeeping helps keep the environment in good shape over time. A few reviews note specific maintenance or cleaning breakdowns, but the overall pattern is that cleanliness is a consistent part of the experience.
common26 reviews mention this
Staff care and communication
Families frequently say the staff is kind and responsive, with communication that helps them feel informed.
A large portion of reviews praise staff members for being friendly, attentive, and genuinely caring, especially when supporting residents during transitions. Multiple families describe good day-to-day communication, including being updated about changes and concerns. Some reviews raise concerns about staffing levels or call-bell responsiveness, and a separate set of comments criticize administration for not keeping families informedâboth themes point to inconsistency that some people experienced.
common14 reviews mention this
Activities keep residents engaged
Reviewers commonly mention events and activities that help residents stay active and social.
Many families describe a busy scheduleâinside activities and community eventsâand say their loved ones were encouraged to participate. Several reviews also mention special touches like music and gatherings where residents and families can join. A smaller number of reviews question the level or usefulness of activities in memory care as needs change, and one notes limited activity options.
caveat10 reviews mention this
Dining quality is mixed
Dining receives both positive feedback and complaints about quality and variety.
Some reviewers say meals look good and taste well, and others point to restaurant-style service as part of a positive dining experience. Other comments are less favorable, including complaints about meals being overcooked or cold and about food being served in a way that did not meet expectations. Several reviews also highlight diet-related concerns in practice, such as food allergies needing attention.
caveat9 reviews mention this
Care levels and staffing can vary
Some families feel supported, while others report care gaps or staffing limitations that affected day-to-day needs.
A number of reviews praise nursing and care for helping residents stay comfortable, monitored, and involved, including when dementia progresses. At the same time, multiple comments question whether the community can provide the promised level of care, with mentions of short staffing, delayed responses, and not meeting specific care needs. A few reviewers also describe administration issues around promises, billing, or how concerns are handledâfactors that can shape how care experience is perceived.
caveat8 reviews mention this
Pricing and fees raise concerns
Pricing feels fair to some families, but others highlight surprise increases and billing disagreements.
Several reviewers discuss overall value and say the cost matches what they receive, sometimes comparing it favorably to prior experiences. Others report admission or ongoing charges they felt were not clearly communicated, including a community fee and later billing increases. A few reviews also mention medication and pharmacy processes that add friction, contributing to an overall sense that cost and care alignment did not always feel consistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
1-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Financing advice
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Guasts at mealtime
Guest parking
Handicap accessible
Home sale assistance
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Overnight guests
Party space
Private bathrooms
Private cleaning services
Resident parking
Respite or short term stays offered
Restaurant-style dining
Small library
TV room
Telephone
VA Benefits Consultation
Wellness center
Wi-Fi/high-speed internet available
Transportation
Roanoke Regional Woodrum (5 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Physical therapy
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Guest meals
Kosher
Low / no sodium
Low fat
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs
Vegetarian
Activities
Activities off-site
Art classes
Arts and crafts
Bible study group
Catholic services
Community-sponsored activities
Concierge services
Cooking classes
Cooking club
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Jewish services
Live musical performances
Mormon/LDS services
Other religious services
Planned day trips
Protestant services
Religious services
Resident-run activities
Scheduled daily activities
Stories
Visiting Rabbi
Visiting chaplain or priest
Wii bowling
Yoga / chair yoga
Languages Spoken
English
Nearby Places of Interest
This area of Salem, Virginia offers a range of amenities that could be appealing for seniors looking to settle in a convenient and vibrant community. With several pharmacies located within close proximity, accessing medications and healthcare services is made easy. Additionally, there are numerous physicians' offices nearby specializing in various medical fields such as plastic surgery, cancer care, pain management, and obstetrics/gynecology. The variety of restaurants in the area provides plenty of dining options, while parks like Oak Grove Park and Garst Mill Park offer opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for spiritual needs. For entertainment, there are cafes like Starbucks and theaters such as AMC CLASSIC Roanoke 1 nearby. Overall, this part of Salem combines healthcare facilities, dining options, recreational areas, and cultural spots to create a well-rounded community suitable for senior living.
Brookdale Salem offers competitive pricing for its various room types when compared to both Salem city and the broader state of Virginia. For instance, a studio apartment at Brookdale Salem is priced at $2,775, which is more affordable than the average cost of $2,989 in Salem city and significantly lower than the state average of $4,436. Similarly, the semi-private option at Brookdale Salem is available for $3,520, positioning it higher than the city's rate of $3,324 but still below Virginia's average of $3,991. The pricing for one-bedroom and two-bedroom apartments follows this trend; with costs set at $5,250 and $4,940 respectively - slightly above local averages yet still in line with or below state figures. Overall, Brookdale Salem presents an appealing balance of quality living options while maintaining affordability relative to its surroundings.
Brookdale Salem's comprehensive features create a supportive environment tailored to the unique needs of residents with dementia or Alzheimer's disease. The 24-hour supervision ensures that residents receive constant monitoring and immediate assistance, fostering a sense of safety and security. Activities of daily living assistance, including help with bathing, dressing, and transfers, empowers residents to maintain their dignity while receiving necessary support. Incontinence care is managed sensitively to promote comfort and confidence. Meal preparation and service are designed not only to meet dietary needs but also to provide enjoyable dining experiences. Medication management helps ensure adherence to treatment plans while minimizing confusion surrounding medications. The facility's mental wellness program addresses cognitive decline through engaging activities tailored for individuals with mild cognitive impairment, further promoting mental health. Additionally, physical therapy aids in maintaining mobility and overall physical well-being, while specialized memory care programming offers structured activities specifically designed to stimulate cognitive function and enhance quality of life for those at varying stages of dementia.
Brookdale Salem on seniors.fyi includes 33 photos including images showing interior, decor, dining, windows, living room, bedroom, architecture, fireplace, and more.
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