Brandon Oaks Intensive Assisted Living in Roanoke, VA

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Brandon Oaks Intensive Assisted Living in Roanoke, VA

3837 Brandon Avenue, Roanoke, VA 24018

For more information about senior living options: (844) 490-3973

4.8 from 29 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
0
1 stars
1

Assisted Living Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

Overall Review of Brandon Oaks Intensive Assisted Living

Pros

  • pro Brandon Oaks has amazing staff and management.
  • pro They take excellent care of their residents.
  • pro The staff are happy, and it shows in the care they provide.
  • pro The staff are extremely professional with great attitudes.
  • pro The rehab and patient care staff are highly competent.
  • pro Brandon Oaks is a stellar organization, and the staff go above and beyond.
  • pro The Life Plan provides security and independence, with a strong sense of family across admissions to daily care.
  • pro The nursing, therapy, and support staff are experienced professionals who really care.
  • pro The memory care unit is outstanding, with staff that work well together.
  • pro The food is fantastic.

Cons

  • pro They were shown several empty and available rooms but were later told there were no rooms available.
  • pro They were told she would not be admitted due to the effects of her TBI.
  • pro They received an advertisement in their mother's name, implying Brandon Oaks does not track people they turn away and sends ads to deceased individuals.
  • pro Brandon Oaks was busier and disorganized, with rehab staff scattered all over.

Review

Brandon Oaks Intensive Assisted Living is best suited for seniors who want a high-touch, clinically supported lifestyle with ready access to memory care, rehabilitation, and skilled nursing on site, all wrapped in a community that feels like family. The setting is ideal for residents who prize private rooms, consistent nursing and therapy support, and a strong team approach to daily care. For families planning around a Life Plan framework, it offers the security that care can scale up as needs evolve, without uprooting the person to a new facility.

Those who may want to consider alternatives are primarily dealing with admissions realities or cost considerations. A family's experience trying to place a relative with traumatic brain injury highlights a potential mismatch: eligibility and admission decisions can hinge on conditions Brandon Oaks can accommodate, and not every case fits the intake criteria. Additionally, long wait lists for nursing, rehab, and certain levels of post-acute care can complic timelines for families in urgent need. For families seeking immediate admission with fewer medical-eligibility constraints, or those working within tighter budgets, exploring other communities with quicker entry or different care matrices may be prudent.

On the positive side, the community earns its strong rating through outstanding staff and management, whose professionalism, warmth, and attentiveness show up in day-to-day care. Residents consistently receive compassionate, capable attention from nursing, therapy, and caregiving teams, with testimonials describing care that feels genuine and family-like. The memory care unit is frequently praised for its cohesiveness and the way staff from nursing to dietary teams collaborate to support residents, while activities and social programming help maintain engagement and joy. The dining experience is repeatedly cited as a bright spot, with meals described as flavorful and well-prepared, reinforcing a sense of home.

The care culture at Brandon Oaks is enriched by dedicated professionals who go beyond routine tasks to offer real reassurance for families. The place feels like a well-oiled, compassionate operation where staff members pick up shifts of responsibility with visible pride, and where residents form meaningful connections with caregivers. For post-acute needs, the rehab team is described as highly competent and motivational, helping residents regain function and confidence after falls or surgeries. The Life Plan framework is not simply theoretical here; it underpins a continuity of care that many families find pivotal, especially when a loved one's care needs begin to escalate but stay within a familiar campus.

Despite the strengths, the experience is not without friction. A few reviews note that the campus can feel busy, with rehab and nursing activities spread across different locations, which can affect coordination at times. Availability concerns - whether for a preferred room, a specific unit, or timely admission - are real considerations for families evaluating Brandon Oaks against other options. The reality of a busy campus means prospective residents and families should proactively ask about care-coordination processes, unit layouts, and how staff manage transitions between levels of care as needs change. This isn't a discount on quality; it's a practical reminder to verify operational logistics that affect daily life.

When weighing Brandon Oaks against alternatives, the offsetting benefits are substantial. The proven commitment of staff to a "family" ethos, the high quality of nursing and rehab care, the private-room accommodations, and the strong memory care and life-plan infrastructure create a compelling case for families who want stability and a trusted care continuum. The most persuasive signal is the long track record of positive resident outcomes, and the evident pride staff take in their work - from direct caregivers to activity directors and chaplains - creating an environment that supports dignity, safety, and connection. For decision-makers, the bottom line is clear: Brandon Oaks delivers breadth and depth of on-site clinical care wrapped in a warm, cohesive community, with some caveats around admission eligibility and campus workflow that are worth addressing upfront.

In the end, Brandon Oaks Intensive Assisted Living stands out as a practical, reliable choice for families seeking a robust care continuum with a measurable emphasis on compassion and professional expertise. It is especially well-suited for residents who value continuity of care, private living arrangements, and access to memory care and rehab without leaving the campus. Those with highly specific admission needs, or who require rapid placement with fewer eligibility constraints, should compare alternatives and confirm current availability. For families ready to invest in a community where staff celebrate residents as part of a caring family, Brandon Oaks is a strong, decisive option.

Features

Housing

  • 43 resident community capacity 43 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional  Woodrum (5 miles away) Roanoke Regional Woodrum (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brandon Oaks Intensive Assisted Living in Roanoke, VA is a premier senior living community that offers a wide range of care options to meet the unique needs of its residents. As a Continuing Care Retirement Community (CCRC), it provides a continuum of care, including skilled nursing services, ensuring that residents can age in place and receive the necessary support as their needs change over time.

At Brandon Oaks, residents enjoy a comfortable and fully furnished living space that includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. The community also features beautiful outdoor spaces, including a garden, where residents can relax and enjoy nature.

The dining experience at Brandon Oaks is exceptional with restaurant-style dining and an emphasis on meeting special dietary restrictions. The culinary team prepares delicious meals tailored to individual preferences and nutritional needs.

Engaging activities are an integral part of life at Brandon Oaks. Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by the community. These activities promote socialization, physical fitness, intellectual stimulation, and overall wellbeing.

For added convenience, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby for easy access to various services and amenities. Places of worship and theaters are also within close proximity to cater to spiritual and cultural interests.

Brandon Oaks Intensive Assisted Living prides itself on providing 24-hour supervision by highly trained staff who assist with activities of daily living such as bathing, dressing, transfers, and medication management. Additionally, specialized care like diabetes diet is available to ensure optimal health outcomes for residents.

The community fosters mental wellness through its dedicated program that promotes emotional wellbeing through counseling services and engaging activities designed to enhance cognitive abilities.

With its comprehensive care options paired with exceptional amenities and convenient location near various facilities and cultural attractions, Brandon Oaks Intensive Assisted Living offers a vibrant retirement lifestyle for seniors seeking personalized care in Roanoke, VA.

Nearby Places of Interest

Places of Worship

  • Covenant Presbyterian Church (0.6 miles)
  • College Lutheran Church (2.9 miles)
  • First United Methodist Church (3.3 miles)

Physicians

  • LewisGale Physicians - Orthopedics (0.7 miles)
  • Valley Gastroenterology Of Sw Va (0.8 miles)
  • Salem Surgical Associates (0.8 miles)
  • Lewis Gale Physicians (0.9 miles)
  • LewisGale Physicians - OB/GYN (0.9 miles)
  • Blue Ridge Pain Manage (0.9 miles)
  • Blue Ridge Cancer Care - Salem (1 miles)

Hospitals

  • Salem VA Medical Center (0.8 miles)
  • Near Southwest Preparedness Alliance (3.1 miles)

Pharmacies

  • Valley Apothecary (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.7 miles)
  • Kare Pharmacy & Compounding (2.7 miles)
  • Trinity Pharmacy (2.9 miles)
  • Kroger Pharmacy (3.2 miles)

Restaurants

  • Hardee's (1.5 miles)
  • All Sports Cafe (1.5 miles)
  • Firehouse Subs (1.6 miles)
  • Famous Toastery Keagy Village (1.8 miles)
  • Luigis Italian Gourmet Restaurant (1.9 miles)
  • Hardee's (2.1 miles)
  • Village Grill (2.2 miles)

Parks

  • Garst Mill Park (1.6 miles)
  • Oak Grove Park (1.7 miles)
  • Norwich Park (2.2 miles)
  • Vic Thomas Park (2.6 miles)
  • Wasena Park (3 miles)
  • Cypress Park (3.2 miles)

Cafes

  • Starbucks (2.3 miles)
  • Mill Mountain Coffee & Tea (3 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (3.3 miles)

Theaters

  • AMC CLASSIC Roanoke 1 (2.9 miles)

Transportation

  • Enterprise Rent-A-Car (3.2 miles)

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