Virginia Veterans Care Center in Roanoke, VA

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Virginia Veterans Care Center Virginia Veterans Care Center Virginia Veterans Care Center

Virginia Veterans Care Center in Roanoke, VA

4550 Shenandoah Avenue, Roanoke, VA 24017

For more information about senior living options: (844) 490-3973

4.6 from 44 reviews
5 stars
35
4 stars
5
3 stars
1
2 stars
2
1 stars
1

Assisted Living Skilled Nursing Facility

Overall Review of Virginia Veterans Care Center

Pros

  • pro The staff are outstanding, caring, and compassionate.
  • pro The facility is clean, welcoming, and well-maintained.
  • pro The nursing care is top-notch and attentive.
  • pro The staff know residents by name and provide families with kind, clear updates.
  • pro It is a great place for veterans needing care, with dedicated, respectful treatment.
  • pro The food is very good and meals are consistently well-prepared.
  • pro The center hosts enjoyable activities and events for residents.
  • pro The staff's warmth and professionalism leave a lasting positive impression.

Cons

  • pro He believed that taking his dad to this place was one of the biggest mistakes he ever made.
  • pro He felt that illnesses were ignored by VVCC.
  • pro The staff were very mute with the family regarding the plan of care and treatment, and there did not appear to be a team effort.
  • pro They described the food as overcooked, greasy, poorly prepared, and lacking in taste, and said food remained an ongoing issue.
  • pro The patients were ill-kept and had a foul smell; their hair was unwashed and heads were full of dandruff.
  • pro The reviewer felt the center sometimes put on a good show when families visited, implying inconsistent care.

Review

Virginia Veterans Care Center in Roanoke is best suited for veterans and Virginia families who want a warm, caregiver-driven environment where staff responsiveness and nursing care anchor daily life. The community leans into its veteran identity with a sense of mission and familiarity, and this translates into consistent, name-by-name interactions that many families value deeply. It is especially appropriate for residents who benefit from structured routines, dependable assistance with activities of daily living, and access to memory care within a facility that has solid ties to local VA resources. The feedback consistently points to a reception that feels like coming home, where the atmosphere is clean, orderly, and staffed by professionals who know their residents.

Those who may want to consider alternatives tend to be families prioritizing two areas where VVCC shows more variance. First, care plan transparency and interprofessional teamwork can feel uneven in some cases, with reviewers describing plans of care as not always clearly communicated or collaboratively reviewed. Second, culinary consistency and menu quality surface as a concern in a subset of reviews, with longstanding requests for menu updates and less favorable impressions of meals persisting over time. Additionally, a few families report lapses in day-to-day attention or hygiene in isolated instances, which suggests that a higher standard for monitoring and rapid follow-up may be important for certain loved ones. For residents with complex behavioral needs or those who insist on flawless cross-shift coordination, it's prudent to evaluate whether these potential gaps are acceptable.

The strongest pros at VVCC offset many of the downsides when the match is right. The staff is repeatedly described as outstanding, caring, and compassionate, with nurses, aides, and therapists earning trust through consistent, respectful interactions. Cleanliness and a welcoming atmosphere reinforce a sense of safety as soon as families walk through the door, while responsive updates and personal recognition - staff who know residents by name and respond to questions - build confidence that a loved one is seen and valued. The memory care unit is highlighted as a meaningful resource for families seeking specialized support, and the proximity to the Salem VA Medical Center offers practical advantages for coordinating care and appointments. When these elements align, VVCC feels like a reliable, respectful caregivers' community.

However, the cons carry weight for families weighing risk versus reward. A minority of reviews describe frankly troubling experiences - claims of perceived neglect, inconsistent attention to routine care, and moments when plan-of-care discussions appeared muted or non-collaborative. Some long-running critiques focus on food quality, noting overcooked or greasy dishes and limited menu variety, which matters for residents who depend on meals for daily comfort and nutrition. Although several comments celebrate positive experiences with meals, the contrast in a few cases suggests that dietary oversight and culinary consistency are not uniformly outstanding, and this is a clear consideration for households for whom meals are a cornerstone of daily life.

Taken together, VVCC presents a practical, solid option for veteran residents who value a clean, well-maintained campus, genuinely caring staff, and dependable nursing care within a familiar VA-adjacent ecosystem. The decision to choose VVCC should hinge on how strongly the family prioritizes transparent, collaborative care planning and kitchen quality, versus the undeniable strengths of warmth, routine stability, and proximity to VA services. Prospective residents are advised to request a sit-down with the care team, review a current care plan, and sample a menu while in the building to assess whether expectations around communication and meals align with daily experiences.

In the end, VVCC is a wise pick for families seeking a veteran-centered environment where compassion is real, the facility is well-kept, and staff know residents well enough to foster comfort and trust. It is not the best fit for those who demand perfect bite-size governance over every care decision or who must have flawless, restaurant-grade cuisine every day. For families with moderate tolerance for occasional gaps in teamwork or meal variety, and who prize proximity to VA services and a respectful culture, VVCC delivers reliable, world-wise care that repeatedly earns strong praise from those who have seen it up close.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional  Woodrum (4 miles away) Roanoke Regional Woodrum (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

The Virginia Veterans Care Center in Roanoke, VA is a skilled nursing facility that provides comprehensive care and a variety of amenities for its residents. The facility offers a range of services to meet the needs of its residents, including assistance with activities of daily living, medication management, and 24-hour supervision. The center also has specialized care programs such as diabetes diet and mental wellness programs.

Residents at the Virginia Veterans Care Center can enjoy a comfortable and convenient living environment with various amenities. They have access to a beautician on-site and a beauty salon for their grooming needs. Cable or satellite TV is provided for entertainment, along with community-operated transportation services for outings and appointments. A computer center is available for residents to stay connected, while housekeeping services ensure cleanliness.

The dining experience at the center is restaurant-style, providing delicious meals prepared according to special dietary restrictions when necessary. Residents can also engage in planned daily activities organized by the staff or participate in resident-run activities. Fitness programs and a fitness room are available for those who want to maintain an active lifestyle.

The Virginia Veterans Care Center also offers several nearby attractions and conveniences for its residents. There are two cafes and multiple parks within close proximity, providing opportunities for relaxation or socializing. For healthcare needs, there are numerous pharmacies and physicians nearby, ensuring easy access to medical services. Restaurants, theaters, places of worship, hospitals, and transportation options are also conveniently located near the facility.

Overall, the Virginia Veterans Care Center in Roanoke offers a comfortable living environment with comprehensive care services and various amenities to enhance the well-being of its residents.

Nearby Places of Interest

Hospitals

  • Salem VA Medical Center (0.5 miles)
  • Near Southwest Preparedness Alliance (2.2 miles)

Physicians

  • Valley Gastroenterology Of Sw Va (1.3 miles)
  • LewisGale Physicians - Orthopedics (1.3 miles)
  • Salem Surgical Associates (1.3 miles)
  • Lewis Gale Physicians (1.4 miles)
  • Blue Ridge Cancer Care - Salem (1.5 miles)
  • Blue Ridge Pain Manage (1.5 miles)
  • LewisGale Physicians - OB/GYN (1.5 miles)

Restaurants

  • Popeyes Louisiana Kitchen (1.3 miles)
  • Hardee's (1.4 miles)
  • McDonald's (1.6 miles)
  • All Sports Cafe (2 miles)
  • Village Grill (2.2 miles)
  • Firehouse Subs (2.4 miles)
  • Famous Toastery Keagy Village (2.5 miles)

Pharmacies

  • Valley Apothecary (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Trinity Pharmacy (2.5 miles)
  • Walgreens (3.2 miles)
  • Kroger Pharmacy (3.4 miles)
  • CVS Pharmacy (3.5 miles)
  • Kare Pharmacy & Compounding (3.6 miles)

Places of Worship

  • Covenant Presbyterian Church (1.5 miles)
  • College Lutheran Church (2.5 miles)
  • First United Methodist Church (2.9 miles)

Cafes

  • Starbucks (1.5 miles)
  • Starbucks (3.5 miles)

Parks

  • Norwich Park (2.2 miles)
  • Oak Grove Park (2.5 miles)
  • Garst Mill Park (2.6 miles)
  • Vic Thomas Park (2.6 miles)
  • Wasena Park (3 miles)

Theaters

  • AMC CLASSIC Roanoke 1 (3.6 miles)

Transportation

  • Roanoke-Blacksburg Regional Airport (ROA) (3.7 miles)

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