Families at Linda Manor reported positive experiences regarding cleanliness, activities, and staff attentiveness, but raised concerns about communication issues and management's responsiveness during health crises, highlighting the importance of reliable protocols and consistent family engagement in memory care settings.
Cleanliness
Arbors at Amherst
4.6 from 18 reviews
The Arbors at Amherst is highly regarded for its compassionate staff, excellent culinary offerings, engaging activities, specialized memory care approach, and a clean, inviting environment that fosters wellness and connection among residents.
Respectful Treatment
Elaine Center at Hadley
3.5 from 8 reviews
The Elaine Center in Hadley, MA, received mixed reviews for its memory care services, with praise for dedicated staff and a clean environment but notable concerns regarding communication and incidents of inadequate care for residents with dementia.
Applewood At Amherst
4.8 from 5 reviews
Applewood at Amherst is a highly recommended memory care facility renowned for its dedicated, professional staff, vibrant resident community with diverse interests, exceptional amenities including restaurant-quality dining, and active resident engagement in planning enriching activities.
Great Staff
Armbrook Village
4.8 from 20 reviews
Armbrook Village in Westfield, MA, is highly praised for its compassionate staff, engaging programs for residents with memory-related challenges, and a supportive community atmosphere that fosters meaningful connections and emotional wellness.
Lots Of Activities
Loomis Village
5 from 3 reviews
Loomis Village offers a supportive and engaging environment for seniors, featuring spacious accommodations, quality facilities, numerous social activities, on-site health services, and convenient transportation to enhance residents' well-being and connection to the community.
Community Atmosphere
Day Brook Village Senior Living
3.9 from 16 reviews
Day Brook Village Senior Living offers a vibrant community with engaging activities and skilled dining services, but serious concerns about care quality, including unauthorized medications, poor communication, inadequate staffing, and lack of support during critical moments for residents with memory care needs should be carefully considered by families.
Accommodating Staff
Arbors at Greenfield
4.1 from 13 reviews
$3,400 to $7,000 per month
The Arbors at Greenfield offers a clean and engaging environment with a mix of positive resident experiences, though concerns about inadequate memory care during critical times and inconsistent staff interactions may warrant caution for families seeking specialized support.
Friendly Staff
The Arbors at Chicopee
4.4 from 29 reviews
$3,995 to $6,585 per month
The Arbors at Chicopee is a well-regarded memory care facility known for its compassionate staff, clean environment, and engaging activities, though some families noted inconsistencies in personal care assistance.
Friendly Staff
Arbors at Westfield
4.7 from 22 reviews
$3,725 to $6,930 per month
The Arbors at Westfield is highly praised for its supportive atmosphere, exceptional quality of care from attentive staff, personalized dementia care, and a welcoming environment that fosters a sense of belonging for residents.
Cleanliness
Keystone Commons
4.4 from 49 reviews
$3,760 to $5,695 per month
Keystone Commons offers a variety of engaging activities and attentive staff, but concerns about cleanliness, temperature control, and medication management in the memory care unit may warrant careful consideration for prospective residents.
Great Food
Prosper at Monastery Height
4.5 from 55 reviews
$2,350 to $4,200 per month
Prosper at Monastery Heights is praised for its warm community atmosphere, attentive staff, engaging activities that foster social connections, and the genuine emotional bonds formed between caregivers and residents, making it a supportive environment for memory care.
Armbrook Village
4.7 from 21 reviews
$3,995 to $7,525 per month
Armbrook Village in Westfield, Massachusetts, is highly praised for its supportive environment and innovative programs like ?Connected Life? that foster meaningful engagement and emotional well-being for residents with cognitive impairments or dementia.
Caring Staff
The Atrium at Cardinal Drive
4.6 from 46 reviews
$6,200 to $7,250 per month
The Atrium at Cardinal Drive is highly regarded for its compassionate care, strong caregiver-to-resident ratios, engaging activities, and effective communication, making it a supportive choice for memory care services.
Great Staff
River Mills Assisted Living at Chicopee Falls
3.6 from 10 reviews
$4,950 to $5,550 per month
River Mills offers a visually appealing environment and informative tours, but families have raised concerns about inadequate staffing, staff training in memory care, and issues of accountability regarding personal items and communication.
Cleanliness
The Wellington at Springfield
4.2 from 93 reviews
$2,595 to $3,300 per month
The Wellington at Springfield has received mixed reviews regarding its memory care unit, with concerns about high staff turnover, inadequate hygiene and care practices, but some positive feedback on engaging activities and caring staff.
Beautiful Environment
Mason Wright Senior Living
4.8 from 6 reviews
$2,500 per month
Mason Wright Memory Care Facility is highly praised for its stunning environment, attentive and knowledgeable staff, strong safety protocols including regular bed checks, and a warm, engaging community atmosphere.
Cleanliness
Orchard Valley At Wilbraham
4.3 from 47 reviews
$3,650 to $6,000 per month
Orchard Valley at Wilbraham is a well-maintained memory care community praised for its attentive staff, engaging activities tailored to varying cognitive abilities, personalized dining experiences, and a clean, welcoming environment that supports residents' comfort and independence.
Friendly Staff
Heritage Woods
4.4 from 33 reviews
$2,300 to $5,270 per month
Heritage Woods is praised for its exceptional staff who provide personalized care in a welcoming environment, though improvements are needed in meal quality and communication during family onboarding.
Sugar Hill
5 from 1 review
Sugar Hill, a beautifully preserved mansion with exceptional leadership and compassionate staff, offers a joyful and enriching environment for residents with Alzheimer's disease, fostering connections and enhancing their quality of life.
River Mills Assisted Living At Chicopee Falls
River Mills Assisted Living At Chicopee Falls provides specialized Memory Care services in a warm environment, but may lack sufficient opportunities for fully individualized care and autonomy.
Rockridge
4 from 1 review
$5,250 per month
This memory care unit, while featuring friendly staff and natural light, suffers from a lack of activities, a segregated location on the third floor with locked access, and a sense of confinement that may affect residents' well-being.
Rockridge Retirement Community
4 from 1 review
Rockridge offers a positive environment with numerous amenities, but concerns about dining room accessibility and the sprawling layout may be challenging for individuals with mobility issues.
Memory Support of Heritage Hall
Heritage Hall in Agawam, MA, provides specialized memory support with 24-hour supervision and personalized care plans, but may lack nearby amenities for social engagement and recreational activities.
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