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Arbors at Westfield

Arbors at Westfield is an assisted living and memory care community in Westfield, MA.

Information last verified: March 7, 2026

40 Court Street, Westfield, MA 01085

For more information about senior living options: (866) 208-4318

4.7 from 37 reviews

5 stars

31

4 stars

3

3 stars

2

2 stars

0

1 stars

1

Arbors at Westfield Costs & Pricing

At Arbors at Westfield, the pricing structure for various room types presents a competitive option compared to both Hampden County and the broader Massachusetts market. For instance, studios and semi-private rooms at Arbors are priced at $3,725 per month, which is substantially lower than the county's average of $4,052 and $4,955 respectively. When looking at one-bedroom units, Arbors offers them at $5,730; while this figure is higher than Hampden County's average of $4,085, it remains below the state median of $5,349. Additionally, their two-bedroom accommodations are set at $6,930 - exceeding Hampden County's average but still more affordable than the state average of $6,151. Overall, Arbors at Westfield provides an attractive balance of amenities and costs that can appeal to families seeking quality care within a sensible budget.

Floor plans	Arbors at Westfield	Hampden County	Massachusetts
Studio	$3,725	$4,052	$5,312
Semi-Private	$3,725	$4,955	$5,805
1 Bedroom	$5,730	$4,085	$5,349
2 Bedrooms	$6,930	$4,672	$6,151

Overall Review of Arbors at Westfield

differentiator 5 reviews mention this

Memory care feels individualized

Memory care focuses on understanding dementia and resident preferences.

Multiple residents’ family members describe staff approaching people with dementia in an individual way rather than one-size-fits-all. Reviews also point to specific memory-focused programming, including the Reflections program, where families felt their loved one was calmer and more content. Even when residents weren’t engaged in every activity, the community’s memory care activities and support were still described as part of daily life.

common 8 reviews mention this

Meals are a frequent bright spot

Residents and families consistently mention good meals.

Dining comes up again and again, with several reviews saying the food is wonderful, delicious, or better than other communities they considered. Some residents were described as enjoying meals, while one review notes complaints about meals for a loved one who wasn’t eating the way they expected. Overall, the strongest takeaway is that many families feel meals are a dependable part of the day.

caveat 3 reviews mention this

Staff shortages can hurt care

Some residents describe missed care moments during staffing strain.

While many reviews praise staff, several are more critical about staffing levels and follow-through. One reviewer describes medications being missed and residents not getting enough attention, and another says the community lacked staff. A separate review also mentions the facility being understaffed, even though they felt breakfast was still handled in an orderly way.

caveat 3 reviews mention this

Heating and cooling feel inconsistent

Comfort with temperature control appears inconsistent for some residents.

A few reviews mention the building feeling very hot, with one person specifically saying the heating and air-conditioning don’t work together. Another review also describes the apartment as very hot and notes there was no AC in winter. One additional review repeats the theme that cooling down can be an issue, especially during visits.

caveat 3 reviews mention this

Costs come up with questions and comparisons

Cost concerns show up alongside questions about fees and affordability.

Reviews include a mix of financial scrutiny and specific fee questions. One reviewer says they would move there but “need the financials,” and another shared that they didn’t see an assessment fee at other facilities while asking about it upfront. A critical review also characterizes the value as poor, citing concerns that affect the care experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

90 resident community capacity

Types of Care

Assisted Living
Memory Care

Amenities

Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Bradley International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Dining

Diabetes diet
Guest meals
Meals provided
Restaurant style dining
Special dietary restrictions

Activities

Activities on-site
Community-sponsored activities
Concierge services
Day trips and outings
Devotional activities offsite
Fitness programs
Gardening club
Happy hour
Live dance or theater performances
Live musical performances
Montessori programs
Planned day trips
Resident-run activities
Scheduled daily activities
Sensory-based programs
Stretching classes
Trivia games
Visiting chaplain or priest

Videos

Nearby Places of Interest

This part of Westfield, Massachusetts, offers convenient access to several hospitals including Noble Hospital Emergency Room and Western Massachusetts Hospital within a short distance. There are also pharmacies such as Walgreens and CVS Pharmacy nearby for any medication needs. In terms of healthcare providers, there are various physicians in the area including Dr Fischer and Pediatric Associates of Hampden County, ensuring quality medical care. For dining options, residents can enjoy a variety of restaurants like McDonald's, Wendy's, and Shortstop Bar And Grill. Additionally, there are parks like Robinson State Park for outdoor recreation and transportation options like Springfield Union Station for easy travel. Overall, this part of Westfield provides a range of amenities that cater to the needs of seniors looking for a comfortable living environment.

Hospitals

Noble Hospital Emergency Room (0.3 miles)
Western Massachusetts Hospital (2.7 miles)
Baystate Pain Management Center (7.3 miles)
Baystate Medical Center (7.6 miles)
Baystate Hospital Dailey Building (7.7 miles)
Mercy Medical Center (8.2 miles)
Shriners Hospitals for Children (8.2 miles)

Pharmacies

Walgreens (0.5 miles)
CVS Pharmacy (0.5 miles)
CVS Pharmacy (1.5 miles)
Walgreens (4 miles)
CVS Pharmacy (6.2 miles)
CVS Pharmacy (6.5 miles)
Walgreens (6.6 miles)

Physicians

Dr Fischer (0.5 miles)
New England Dermatology & Laser Center (1.1 miles)
Pediatric Associates of Hampden County of Westfield (1.8 miles)
Family Medicine Associates (2.2 miles)
Cataract and Laser Center West PC (6 miles)
Dr John P. Frangie (6.5 miles)
Pediatric Associates of Hampden County of West Springfield (6.6 miles)

Restaurants

McDonald's (1.2 miles)
Wendy's (1.8 miles)
Shortstop Bar And Grill (2.3 miles)
Little Georges (3.4 miles)
The Rail Trail Ale House (5.1 miles)
Wendy's (5.3 miles)
Partners Restaurant (6 miles)

Parks

Robinson State Park (5.5 miles)
Van Horn Park Path (8.3 miles)
School Street Park (8.8 miles)

Transportation

Springfield Union Station (ZSF) (8.2 miles)

Cafes

Starbucks (8.8 miles)
Blue Room Cafe (9.2 miles)

Frequently Asked Questions

How much does it cost to live at Arbors at Westfield in Westfield, MA?

Where is Arbors at Westfield?

Does Arbors at Westfield provide care for residents with dementia or Alzheimer's disease?

What photos are available for Arbors at Westfield in Westfield, Massachusetts?

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