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American Inn At Sawmill Park in Southwick, MA

American Inn At Sawmill Park is an assisted living community in Southwick, MA.

Information last verified:

One Sawmill Park, Southwick, MA 01077

For more information about senior living options: (866) 208-4318

4.3 from 105 reviews
5 stars
67
4 stars
22
3 stars
6
2 stars
5
1 stars
5

Overall Review of American Inn At Sawmill Park

common 14 reviews mention this

Food quality is a consistent win

Residents describe the food as consistently tasty and filling.

Across the reviews, residents and visitors repeatedly mention the quality of the food, from burgers, fish and chips, tacos, and wings to larger-than-expected portions. Several also point out that meals arrive hot and that servers help keep dining moving when it gets busy. A few guests note occasional misses like incorrect pasta shape or an item being overdone, but the overall tone stays strongly positive.

differentiator 16 reviews mention this

Live bands shape the experience

Residents associate the community with regular live music and bands.

Many reviews describe live music as a major part of going out, with repeated mentions of bands playing through the week and specific evenings where the music was a highlight. Some guests contrast that with off-pitch vocals or band volume that was distracting, but even critical comments usually stay focused on the performance rather than the overall event. The community also offers scheduled daily activities, which aligns with how frequently people talk about planned entertainment.

common 12 reviews mention this

Staff friendliness comes up often

Residents and guests often describe the staff as friendly and attentive.

A large share of reviewers praise waitstaff and bartenders for being welcoming, attentive, and knowledgeable about what to order. Several also call out specific moments like remaking a meal after a problem or handling drink and dining needs while the place was busy. A smaller number of reviews go the other direction, citing rude or overwhelmed service, which suggests the experience can vary by night.

caveat 6 reviews mention this

Service delays and staffing show up

Some reviews mention slow service and understaffing during busy times.

While many people report quick, smooth service, multiple reviews describe waiting for food or drinks longer than expected. A few comments specifically suggest there were not enough staff on shift, leading to delayed orders or difficulty getting attention. These concerns often appear alongside evenings when bands or crowds increase demand.

caveat 6 reviews mention this

Pricing raises mixed reactions

Residents report mixed reactions to prices, including recent increases.

Some reviewers say prices are reasonable or even a standout part of the appeal, including comments that mention good deals and affordable meals. Others complain about higher drink or margarita pricing and add-on fees, describing it as disappointing compared with earlier visits. Taken together, reviews suggest value depends on what you order and how prices have changed over time.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (11 miles away) Bradley International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Pediatric Associates of Hampden County of Westfield (0.5 miles)
  • Dr Fischer (2.1 miles)
  • Family Medicine Associates (3.1 miles)
  • New England Dermatology & Laser Center (3.3 miles)
  • Pediatric Associates of Hampden County of West Springfield (7 miles)
  • Dr John P. Frangie (7.1 miles)
  • Madonna M. Santos OD (7.2 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (4.4 miles)
  • CVS Pharmacy (6.3 miles)
  • Walgreens (6.8 miles)

Hospitals

  • Noble Hospital Emergency Room (2.2 miles)
  • Western Massachusetts Hospital (3.5 miles)
  • Baystate Pain Management Center (8.2 miles)
  • Baystate Medical Center (8.5 miles)
  • Baystate Hospital Dailey Building (8.5 miles)
  • Mercy Medical Center (8.9 miles)
  • Shriners Hospitals for Children (9 miles)

Restaurants

  • The Rail Trail Ale House (2.8 miles)
  • Shortstop Bar And Grill (3.1 miles)
  • McDonald's (3.4 miles)
  • Wendy's (4 miles)
  • Little Georges (4 miles)
  • Wendy's (4.6 miles)
  • Partners Restaurant (6 miles)

Parks

  • Robinson State Park (5.3 miles)
  • School Street Park (8.8 miles)
  • Van Horn Park Path (9.2 miles)
  • Forest Park Zoo (10.1 miles)

Transportation

  • Springfield Union Station (ZSF) (8.7 miles)

Cafes

  • Starbucks (9.1 miles)
  • Blue Room Cafe (10.4 miles)

Frequently Asked Questions

Where is American Inn At Sawmill Park?

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