Governors Center in Westfield, MA
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66 Broad Street, Westfield, MA 01085
For more information about senior living options: (844) 490-3973
Governors Center offers competitive pricing for its one-bedroom accommodations, with a monthly cost of $3,300. This rate is significantly lower than the average in Hampden County, which stands at $4,085, and considerably below the state average for Massachusetts, where costs reach approximately $5,349 per month. This positions Governors Center as an attractive option for those seeking quality living in a desirable location without the higher price tag often associated with similar facilities in the area. The value provided by Governors Center not only reflects affordability but also suggests a commitment to maintaining a welcoming environment for residents.
| Floor plans | Governors Center | Hampden County | Massachusetts |
|---|---|---|---|
| 1 Bedroom | $3,300 | $4,085 | $5,349 |
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The staff were very, very helpful and attentive. The mother looked more than fantastic. The food was plentiful and delicious. The place is very clean. It would be recommended for everyone. The quality of care was excellent, and the staff were warm, genuine, and professional. Her recovery has been remarkable, thanks to the excellent physical therapy and nursing care.
The facility is dangerous and not trustworthy for loved ones. A patient dies after being stuck in a bedrail, and nobody notices the patient is missing. Nurses and the director of nursing are alleged to have covered up opioid thefts. Nurses are allegedly under the influence of opioids. There is a total cover-up and pervasive tension and toxicity through all levels. The therapy company is alleged to have committed fraud. Aides are slow to respond and reportedly ignore attempts to get their attention. A staff member was rude on the phone, answered briefly, and hung up, showing unacceptable service. The administration is inexperienced, neglects patients and families, fails to notify about appointments, and misplaces belongings.Governors Center in Westfield, MA is best suited for families pursuing a rehabilitation-forward option where the potential for meaningful recovery relies on engaged therapy teams and daily nursing oversight. The facility can deliver visible progress for residents recovering from significant injuries or mobility challenges when therapy staff and nurses are consistently attentive. This is a place where strong physical therapy and genuine, if intermittent, warmth from caregivers can translate into real gains for the right resident.
Explicitly, those who require unwavering safety, stable leadership, and transparent, proactive administration should consider alternatives. Reviews repeatedly raise red flags about safety lapses, staffing instability, and governance gaps that undermine trust. If a family cannot tolerate reports of missing patients, perceived cover-ups, drug-activity concerns among staff, or frequent turnover at the top of nursing leadership, other options will likely be more aligned with expectations for reliability and accountability.
The facility's strongest positives center on the rehabilitation side: multiple accounts describe capable, even exemplary, physical therapy teams and caregivers who, when present, are warm, professional, and genuinely invested in a resident's daily well-being. In stories where therapy and nursing engagement were consistent, residents showed improved function and families noted a more hopeful outlook. The environment also shows periodic signs of cleanliness and solid nourishment, with some families documenting a favorable impression of meals and overall appearance. Those threads of care can be meaningful and hard to replace if a resident's recovery hinges on skilled therapy and attentive daily assistance.
Yet these strengths sit against a thundering backdrop of serious concerns. The most jarring issues include alleged safety failures - claims of a patient dying stuck in a bedrail and another incident of a fall with missing oversight - paired with accusations of opiate theft and a broader pattern of cover-ups. Add to that frequent staff turnover, reports of discourteous reception or unresponsiveness to family inquiries, and administration that appears disconnected from frontline realities. Several reviews allege neglect of routine tasks - bathing, timely mobilization, and the replacement of essential equipment - creating a sense that basic resident needs can go unaddressed when supervision lapses. Taken together, these factors erode trust and raise legitimate safety questions that cannot be ignored.
Because the rehabilitation upside can be compelling for the right resident, the decision hinges on risk tolerance and the ability to demand accountability. If a family can insist on consistent staffing with stable leadership, rigorous safety protocols, transparent communication about appointments and care plans, and reliable access to belongings and basic comforts, Governors Center may still be a viable choice for rehabilitation-focused care. If not, or if past patterns persist, the cons overwhelm the potential gains, and exploring alternatives becomes prudent. The facility will reward those who can maintain vigilant oversight and actively partner with staff, but it will disappoint families seeking a consistently safe, well-managed environment.
For families evaluating this option, a concrete plan is essential: request a meeting with the nursing leadership to review current staffing levels, turnover rates, and how shifts are managed; ask for a tour focused on maintenance practices, resident belongings management, and how emergencies are handled; seek recent incident reports and the facility's response timelines to concerns; and speak to current residents or families about communication quality and responsiveness. It is crucial to verify whether the therapy program is ongoing and adequately staffed, and to assess whether the administration has made tangible improvements in oversight since troubling past reports. In short, Governors Center offers real rehabilitation potential, but only for families prepared to demand accountability at every level - and to walk away if safety and consistency falter.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Governors Center in Westfield, MA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a warm and inviting environment with fully furnished accommodations that include private bathrooms and cable or satellite TV.
Residents can enjoy various activities and amenities offered within the community. There is a beauty salon where residents can pamper themselves, a computer center for staying connected, and a gaming room for entertainment. The community also has a small library for book lovers and a fitness room to promote physical wellness. Outdoor spaces and gardens provide opportunities for relaxation and enjoying nature.
Dining at the Governors Center is restaurant-style, with specialized meal preparation to cater to special dietary restrictions. The community has an on-site dining room where residents can enjoy delicious meals prepared by professional chefs. Additionally, there are options for transportation arrangement both within the community as well as non-medical transportation to doctors' appointments.
Care services provided at the Governors Center are designed to meet the individual needs of each resident. There is 24-hour call system for immediate assistance, 24-hour supervision, and assistance with activities of daily living such as bathing, dressing, and transferring. Medication management ensures that residents receive their medications on time.
The community also places great emphasis on mental wellness through its mental wellness program, promoting overall emotional health among residents. In addition, a wellness center is available where residents can engage in various fitness programs tailored to their needs. Scheduled daily activities as well as planned day trips organized by concierge services further enhance social engagement and overall enjoyment of life.
Conveniently located near four pharmacies, four physicians' offices, six restaurants, and two hospitals nearby, the Governors Center offers easy access to essential amenities outside the community.
With its extensive array of amenities and caring staff members dedicated to meeting individual needs, the Governors Center in Westfield, MA provides an enriching assisted living experience for its residents.
Governors Center offers competitive pricing for its one-bedroom accommodations, with a monthly cost of $3,300. This rate is significantly lower than the average in Hampden County, which stands at $4,085, and considerably below the state average for Massachusetts, where costs reach approximately $5,349 per month. This positions Governors Center as an attractive option for those seeking quality living in a desirable location without the higher price tag often associated with similar facilities in the area. The value provided by Governors Center not only reflects affordability but also suggests a commitment to maintaining a welcoming environment for residents.
Governors Center is located at 66 Broad Street, Westfield, MA 01085 in Hampden County, Massachusetts
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