Westfield Gardens Nursing And Rehab
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37 Feeding Hills Road, Westfield, MA 01085
For more information about senior living options: (844) 490-3973
The landscaping of the facilities at Westfield Gardens is well-maintained and pleasing to the eyes. Front office employees are consistently pleasant and welcoming to visitors. The activities staff, particularly during special events like tea parties, show great attentiveness and bring joy to residents. The facility has a secure environment with locked doors and an efficient check-in system for safety. The food provided appears sufficient to meet the needs of residents. Safety measures, such as monitors for patients deemed "flight risks," demonstrate a commitment to resident security.
The food provided is not appropriate for diabetic patients and does not meet their dietary needs. Medications are inconsistently administered, leading to concerns about proper care. Many staff members lack professionalism and do not provide adequate support to residents. The facility is short-staffed, resulting in poor response times when answering phones. Rooms are not cleaned properly on a daily basis, with visible dust that can aggravate asthma conditions. Personal clothing items frequently go missing after being labeled, indicating a lack of attention to belongings. While some activities are positive, the overall attitude of the nursing staff is unfriendly and unwelcoming. Accessibility issues in the parking lot may pose challenges for residents or visitors using wheelchairs.Westfield Gardens has become a focal point for discussions surrounding patient care and rehabilitation following hospital stays. While the facility is noted for its well-landscaped grounds and a front office that exhibits pleasantness, there are significant concerns regarding the standard of care provided to residents. These concerns center primarily around dietary management, medication administration, staff professionalism, cleanliness, and overall patient experience.
One of the most pressing issues raised by those familiar with the facility is its approach to nutrition, particularly for patients with specific medical needs such as diabetes. A friend of one reviewer who was undergoing rehabilitation expressed frustration over the inadequacy of food options available to her. The meals served were not suitable for diabetic patients, which raises serious health concerns, especially in a setting that should prioritize proper dietary management. This neglect in catering to medically necessary dietary restrictions speaks volumes about the facility's overall commitment to patient well-being.
In addition to inadequate meal options, there seems to be a lack of consistency when it comes to medication administration at Westfield Gardens. The same reviewer reported that medications were not administered properly on a daily basis; some days were better than others. Such irregularity in medication distribution can have dire consequences for patients who rely on timely doses of essential drugs. This inconsistency can undermine the very purpose of rehabilitation and recovery from hospitalization.
The professionalism exhibited by staff members also came under scrutiny during visits at Westfield Gardens. Many staff members reportedly fell short of providing professional and empathetic care suited for patients in need of recovery support. While some visitors experienced positive interactions with certain employees—particularly those involved in activities—the overall impression left by nursing and care assistants was less than favorable. Neglecting basic responsibilities such as returning labeled clothing items further underscores potential systemic issues within the caregiving environment.
Cleanliness emerged as another significant concern in reviews about Westfield Gardens. Residents' rooms reportedly did not receive regular cleaning attention; accumulations of dust on windowsills and air conditioning units indicated a lapse in hygiene standards that could aggravate conditions such as asthma among sensitive individuals. In health care settings where individuals are recovering or rehabilitating, maintaining clean surroundings is essential not only for comfort but also for safeguarding against infection and respiratory complications.
Despite these negative aspects highlighted by reviewers, some redeeming qualities were noted during visits to Westfield Gardens. For instance, one activity employee orchestrated an uplifting "tea party" event that brought joy not only to more responsive residents but also managed to engage those who typically seemed unresponsive. Such initiatives reflect moments where the staff goes above and beyond their expected duties—demonstrating potential within the facility despite its overarching deficiencies.
In conclusion, while Westfield Gardens may have amenities that provide a decent foundation—a secure environment with pleasant administrative staff—the core services offered in terms of patient care fall considerably short according to multiple accounts. From inadequate diabetic meal plans to inconsistent medication distribution and a lackluster approach toward cleanliness and staff professionalism, it’s evident that improvements must be urgently addressed. Those seeking respite or rehabilitation here should weigh these factors heavily before making decisions about their care or recommending it to others they hold dear.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westfield Gardens Nursing And Rehab in Westfield, MA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for residents to easily access nearby locations, and there is also a convenient computer center for their use.
The dining room provides restaurant-style meals prepared and served by the dedicated staff. Residents can also enjoy their meals in the outdoor space or kitchenette if desired. Housekeeping services are provided to maintain a clean and tidy living environment.
For recreational activities, Westfield Gardens offers various options such as a fitness room, gaming room, small library, and wellness center. High-speed internet access is also available throughout the community for staying connected with loved ones.
The care services at Westfield Gardens Nursing And Rehab ensure that residents receive personalized assistance with daily activities, such as bathing, dressing, and transfers. A 24-hour call system and supervision ensure safety and support around the clock. Medication management is provided to ensure proper administration of medications according to individual needs.
Residents with specific dietary requirements will appreciate the special dietary restrictions accommodated by the dining service. Moreover, a mental wellness program helps promote emotional well-being among residents.
Westfield Gardens Nursing And Rehab takes pride in providing transportation arrangements for non-medical needs as well as transportation to doctor's appointments when needed. Move-in coordination assistance eases the transition process for new residents.
Convenience is another highlight of this community with parks, pharmacies, physicians' offices, restaurants, and hospitals located in close proximity.
With its comprehensive amenities and care services, Westfield Gardens Nursing And Rehab offers seniors an enriching assisted living experience in Westfield, MA.
Westfield Gardens Nursing And Rehab is located at 37 Feeding Hills Road, Westfield, MA 01085 in Hampden County, Massachusetts
Westfield Gardens Nursing And Rehab on seniors.fyi includes 8 photos including images showing dining, interior, healthcare, landscaping, office, workspace, windows, plant, and more.
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Interior
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