Beaven Kelly Home

Pros

• Beaven Kelly Rest Home staff are described as going above and beyond to care for residents, treating them like family.
• The facility provides safe, private rooms with on-site medical staff.
• BK delivers 24?hour medical care and regularly monitors residents' health, including blood pressure and weight.
• The business office, medical personnel, and administrator are easy to contact and responsive to inquiries.
• The care at BK is noted as excellent, delivered with kindness, compassion, and respect.
• BK has strict safety procedures to guard against infections, including during the pandemic, while preserving residents' independence.
• BK offers a variety of social activities such as bingo, concerts, movies, and shopping outings.
• The facility is praised for its cleanliness, home-like atmosphere, and absence of unpleasant odors.
• Families feel their loved ones are in a safe, caring environment at BK.
• Many reviewers would highly recommend BK and rate it five stars.

Cons

• One reviewer claimed the facility had poor nutrition and the worst bedside manners.
• One reviewer warned that there may be some bad apples among the staff.
• One reviewer stated they would give the facility zero stars.

Review

Across a broad set of whispered and spoken testimonials, Beaven Kelly Rest Home (also spelled Beavan or Beven Kelly in various references) emerges as a place where residents and their families feel heard, cared for, and truly at home. The recounted experiences paint a picture of a grand, turn-of-the-century building that offers more than just shelter: private rooms, nourishing meals, and a staff who seem to treat residents like family. The recurring notes about independence - being able to do things for oneself with help available on request - balance the care with a sense of personal freedom. One resident even marvels at not having to wash dishes, underscoring a level of comfort that comes with reliable support.

Numerous accounts highlight the standout quality of the staff. Families repeatedly emphasize that the caregivers are caring, busy, and responsive, with several individuals naming Lori, Taisa, and Heather as exceptional. One heartfelt message thanks those staff members for "accepting my dad," while another praises the team for not being the sort to sit idly by or act indifferent. The consistent praise for kindness, compassion, and respect is framed as a core strength of the community, and many reviewers stress that the staff go above and beyond to ensure that residents feel welcomed and valued.

The pandemic era features prominently in several narratives, with residents and families detailing how Beaven Kelly Home prioritized safety and protection. Multiple reviewers recount that the facility remained outbreak-free during a highly challenging time, thanks to it implementing strict, best-practice safety policies and adapting as new information emerged. The policies, described as rigorous and enforced with care, sometimes resulted in temporary suspensions of visits and outings, but were credited with safeguarding residents and staff alike. In this vein, some families credit Lori in particular with keeping the environment secure while preserving residents' autonomy and dignity.

In-depth testimonials from families describe a comprehensive, on-site care model. One sister notes 24-hour medical care, regular monitoring of blood pressure and weight, and the management of medications alongside scheduling of primary care and specialist visits, eye and dental exams, vaccinations, and more. The facility's administrative side is portrayed as accessible and responsive, with easy contact to the business office, medical staff, and administrators. The overall tone is that of a coordinated, multidisciplinary approach designed to keep residents safe, healthy, and engaged.

The emotional core of many reviews centers on the notion that Beaven Kelly is more than a facility; it is, in many cases, a home. One reviewer explicitly states that Beaven Kelly is not just a residential care facility, but her sister's home, underscoring the sense of belonging fostered by the community. For a number of families, the atmosphere is described as warm, homelike, and supportive - the kind of environment in which residents form friendships, participate in activities, and feel secure. A long-time family member even cites the facility's cleanliness, the absence of a pervasive "sick smell," and the homey feel as distinguishing characteristics that set BK apart from other care settings.

The range of activities and everyday conveniences further contribute to the positive experience. Reviewers describe a menu with daily options, nutritious meals, and on-site meals that residents choose from. On-site social activities - bingo, musical programs, concerts, movies, and shopping outings - offer opportunities for interaction and enjoyment, helping residents stay connected to community life. The building's setting is noted as accessible, with proximity to public transport and convenient access to nearby amenities, including a mall, which enhances independence for residents who wish to venture out.

Among the many glowing endorsements, there is at least one contrasting voice. One reviewer raises concerns about poor nutrition and bedside manners, stating that if possible, they would give zero stars. While the overwhelming consensus is positive, this single critique serves as a reminder that, like any care setting, experiences can vary and that ongoing attention to individual needs remains essential. Nevertheless, the broader chorus of praise highlights a facility that is widely regarded as a safe, caring, and supportive home for its residents and their families.

Taken together, the stories about Beaven Kelly Rest Home depict a community where compassionate staff, structured medical oversight, and a home-like atmosphere come together to support aging residents through recovery, chronic care, and daily living. From the security conscious policies implemented during health crises to the everyday acts of kindness that make a house feel like a home, the experiences shared by multiple families converge on a single verdict: Beaven Kelly is a place where residents are cared for with warmth, humor, and a steadfast commitment to their well-being.

This part of Holyoke, Massachusetts, offers a variety of amenities that may be appealing to seniors looking for a convenient and accessible location. With several physicians’ offices nearby, including dermatology, eye care, and oral surgery, residents have easy access to medical care. Additionally, there are numerous restaurants in the area offering a range of dining options such as Cracker Barrel and On The Border Mexican Grill & Cantina. Multiple pharmacies are also available for medication needs. For those who enjoy outdoor activities, Van Horn Park Path provides a beautiful space for walks or relaxation. Transportation options include a school bus service and Springfield Union Station within a few miles for easy travel. Overall, this area offers a good balance of healthcare services, dining choices, and recreational opportunities for senior living.

Physicians

• New England Dermatology & Laser Center (0.3 miles)
• Vonnahme Eye Care (0.8 miles)
• Cataract and Laser Center West PC (0.9 miles)
• Chicopee Health Center (2.1 miles)
• Denhart Brett C DMD Mcnally Brothers Oral Surgery Chicopee (2.3 miles)
• Holyoke Orthopedics (2.6 miles)
• Holyoke Associates In Internal Medicine (2.6 miles)

Restaurants

• Cracker Barrel (1 miles)
• Donut Dip (1.7 miles)
• On The Border Mexican Grill & Cantina (1.8 miles)
• Cal's Woodfired Grill and Bar (2.1 miles)
• Doc's Place (2.6 miles)
• Chipotle Mexican Grill (3 miles)
• Chick-Fil-A (3 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Sirona Healing Arts (2.8 miles)
• Walgreens (3 miles)

Hospitals

• Diabetes Center of Western Mass (2.5 miles)
• Holyoke Hospital (2.6 miles)
• Baystate Pain Management Center (2.9 miles)
• Baystate Medical Center (3.3 miles)
• Baystate Hospital Dailey Building (3.3 miles)
• Shriners Hospitals for Children (3.6 miles)
• Mercy Medical Center (3.9 miles)

Cafes

• Blue Room Cafe (2.8 miles)
• Starbucks (5.3 miles)

Parks

• Van Horn Park Path (3.4 miles)

Transportation

• Five Star School Bus Chicopee (4.2 miles)
• Springfield Union Station (ZSF) (4.4 miles)