Mount Saint Vincent Care Center

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  • Interior

    A cozy waiting room with comfortable seating and warm lighting.

  • Outdoors

    Sign for MissionCare at Holyoke against a blue sky backdrop.

  • Decor

    A cozy living room setup featuring a white fireplace, two leather armchairs, a television mounted above the mantel, and decorative elements including flowers and candles.

  • Living Room

    A cozy living room with a beige sofa, blue armchairs, and warm lighting.

  • Building

    Entrance of MissionCare at Holyoke with a red awning.

  • Bedroom

    A hospital room featuring a bed, television, and window with curtains.

  • Trees

    A multi-story brick building with a driveway and surrounding trees.

  • Windows

    A fitness room with exercise equipment, including a stationary bike and therapy table, next to a large window.

  • Dining

    A well-furnished dining room with round tables, cushioned chairs, and decorative elements.

  • Landscaping

    A brick building with well-maintained landscaping and a small garden.

  • Lighting

    A shared hospital room with two beds and medical equipment.

  • Garden

    A lush garden with trees and a white picket fence in front of a brick building.

  • Entrance

    A welcoming office lobby with a reception desk and glass entrance doors.

  • Artwork

    A cozy lobby seating area with comfortable furniture and decorative artwork.

Mount Saint Vincent Care Center

35 Holy Family Road, Holyoke, MA 01040

For more information about senior living options: (844) 490-3973

2 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is well-maintained, ensuring a clean environment for residents.
  • pro The staff demonstrates a caring attitude towards the residents.
  • pro The dining area presents a pleasant atmosphere for meals.
  • pro The nursing home provides a short respite option for families in need.

Cons

  • pro The facility heavily restricts residents' ability to leave, making it feel like they can only exit under certain conditions.
  • pro Staff members are willing to cover for each other regarding issues or incidents, indicating a lack of transparency.
  • pro The doctor on staff is uncommunicative with family members, refusing to engage in discussions.
  • pro Family members face difficulties obtaining medical records, suggesting uncooperativeness from the facility.
  • pro Despite the appearance of care and cleanliness, the overall atmosphere raises concerns about trust and communication within the facility.

Review

St. Vincent’s Nursing Home presents a complex picture that reflects both commendable aspects and troubling concerns from family members and visitors. Many individuals who have had experiences at this facility note the seemingly caring nature of the staff, describing them as attentive and dedicated to ensuring resident cleanliness. The overall atmosphere appears to be one of warmth in terms of personal care, with attention given to hygiene and daily routines. The dining area, while not extravagant, is noted to be acceptable, contributing somewhat positively to the residents' experience during meal times.

Despite these positive observations surrounding staff interactions and environmental standards, deeper issues surface regarding accountability and transparency in handling resident care. Family members express significant concerns about the nursing home’s communication policies — notably around incidents or problems that may arise during residency. Reports indicate that staff members may offer each other support when faced with inquiries about any internal issues, raising red flags about the reliability of information provided to families. This behavior suggests a potential culture of avoidance rather than openness in addressing legitimate concerns raised by relatives.

The relationship between the facility's medical personnel and family members appears particularly strained. Reviews highlight a concerning trend where the on-staff doctor declines requests for discussions with relatives regarding residents’ conditions or treatment plans. This lack of communication can leave families feeling isolated and uninformed about their loved ones' health status—a critical aspect when making decisions related to long-term care options or emergency interventions.

Compounding these challenges are reported difficulties encountered by families attempting to obtain essential medical records for their loved ones residing at St. Vincent’s Nursing Home. Families indicate they experienced uncooperative attitudes from staff when requests for documentation were made, which could be viewed as an obstruction to necessary oversight in care practices and an infringement on residents’ rights as individuals with documented health histories.

While it is heartening to hear positive remarks about cleanliness and a generally caring environment among some staff members, there remains an underlying sense of unease regarding how administrative protocols are managed within this nursing home setting. Such inconsistencies can lead families to question not only the quality of care being provided but also whether their loved ones are receiving adequate medical attention without barriers.

In essence, St. Vincent’s Nursing Home gives off mixed signals—offering a façade of compassionate care juxtaposed against alarming reports of secrecy and resistance towards family involvement in medical matters. It is crucial that prospective residents or their families consider these factors carefully before making decisions regarding admission into this facility, keeping in mind both the promising elements observed alongside serious operational concerns that demand greater scrutiny for improvement in both communication practices and overall patient advocacy.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (17 miles away) Bradley International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Mount Saint Vincent Care Center in Holyoke, MA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is equipped with a beauty salon where residents can enjoy pampering and grooming services. Each apartment is fully furnished and includes a private bathroom, cable or satellite TV, and Wi-Fi/high-speed internet access for entertainment and communication purposes.

Transportation services are available both within the community and for non-medical purposes such as shopping or social outings. The dedicated staff at Mount Saint Vincent coordinates move-ins for new residents, ensuring a smooth transition into their new home. Housekeeping services are provided to ensure that residents can live comfortably without having to worry about daily chores.

The dining experience at Mount Saint Vincent is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

The community offers various amenities to keep residents engaged and active. A fitness room allows residents to engage in physical activities, while a gaming room provides entertainment options. Outdoor spaces like gardens offer opportunities for relaxation and enjoying nature. A small library complements the wellness center, providing intellectual stimulation through books.

Care services at Mount Saint Vincent are designed to meet the individual needs of each resident. 24-hour call systems and supervision ensure that assistance is always available if needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications in a timely manner.

Residents can also benefit from mental wellness programs aimed at promoting emotional well-being and quality of life. Planned day trips, scheduled activities, and resident-run activities provide opportunities for socializing and staying engaged within the community.

Located conveniently near cafes, parks, pharmacies, restaurants, hospitals, and physicians' offices, Mount Saint Vincent Care Center offers easy access to essential amenities and healthcare services.

Overall, the Mount Saint Vincent Care Center is a warm and welcoming assisted living community that strives to provide comfort, independence, and a high quality of life for its residents.

Nearby Places of Interest

Physicians

  • Vonnahme Eye Care (0.2 miles)
  • New England Dermatology & Laser Center (0.6 miles)
  • Cataract and Laser Center West PC (1.4 miles)
  • Holyoke Orthopedics (1.7 miles)
  • Holyoke Associates In Internal Medicine (1.7 miles)
  • Mateen, Zubeena Dr - Holyoke Medical Center Oncology (1.8 miles)
  • Childrens Heart Center (2 miles)

Restaurants

  • Cracker Barrel (0.3 miles)
  • Nick's Nest (2.4 miles)
  • Donut Dip (2.5 miles)
  • Doc's Place (2.6 miles)
  • On The Border Mexican Grill & Cantina (2.7 miles)
  • Arby's (2.9 miles)
  • Cal's Woodfired Grill and Bar (3 miles)

Hospitals

  • Diabetes Center of Western Mass (1.7 miles)
  • Holyoke Hospital (1.7 miles)
  • Baystate Pain Management Center (3.8 miles)
  • Baystate Medical Center (4.1 miles)
  • Baystate Hospital Dailey Building (4.1 miles)
  • Shriners Hospitals for Children (4.4 miles)
  • Mercy Medical Center (4.7 miles)

Pharmacies

  • Sirona Healing Arts (2 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.5 miles)
  • Holyoke Health Center (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.2 miles)

Cafes

  • Blue Room Cafe (3.2 miles)

Parks

  • Van Horn Park Path (4.1 miles)

Transportation

  • Five Star School Bus Chicopee (4.5 miles)
  • Springfield Union Station (ZSF) (5.2 miles)

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