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Mont Marie Rehabilitation & Healthcare Center in Holyoke, MA

Mont Marie Rehabilitation & Healthcare Center is a nursing home community in Holyoke, MA.

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Mont Marie Rehabilitation & Healthcare Center in Holyoke, MA

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36 Lower Westfield Road, Holyoke, MA 01040

For more information about senior living options: (866) 208-4318

4.7 from 138 reviews
5 stars
117
4 stars
7
3 stars
8
2 stars
1
1 stars
5

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Overall Review of Mont Marie Rehabilitation & Healthcare Center

common 28 reviews mention this

Staff care is a big theme

Residents and visitors repeatedly describe staff as caring, attentive, and respectful.

Across many reviews, families describe consistently warm interactions and nurses or aides who respond with care. Several comments connect that attentiveness to a sense of comfort for loved ones during rehab and visits. A few reviews also raise concerns about staffing levels or call responsiveness, but most language still focuses on staff trying to help.

common 21 reviews mention this

Cleanliness comes up often

Multiple reviewers highlight the facility’s cleanliness inside and out.

Many reviews mention a clean, neat environment, including rooms and common areas, and some specifically say there were no unpleasant odors. A small number of negative reviews describe cleanliness problems, including issues with hygiene and attention to basic needs. Overall, cleanliness is a repeated point on both ends of the experience.

common 16 reviews mention this

Rehabilitation and therapy support

Rehabilitation progress and therapy experiences are frequently discussed in reviews.

Several reviewers say their loved ones made progress with PT and OT, and that therapy sessions were a standout part of the stay. Some comments describe the therapy team as proactive and supportive, encouraging patients to do more. A few reviews temper this with concerns about therapy timing or staffing, but the majority of therapy mentions are positive.

caveat 14 reviews mention this

Food quality is mixed

Dining gets both praise for being good and complaints about temperature and satisfaction.

Many reviewers mention that meals were good, healthy, or enjoyed by their loved one, and a few describe meals as clean or bland in a controlled way. Others report cold meals, food that felt disappointing, or concerns about whether dietary needs were being met. The contrast suggests dining quality can vary by person and circumstance, even within the same overall program.

  • A modern kitchen with white cabinets, a small dining area, and decorative flowers.
caveat 6 reviews mention this

Staffing and communication concerns

A subset of reviews raise concerns about staffing and how families are communicated with.

While many reviews are positive about responsiveness, a few describe being left waiting for help, calls not being handled, or limited communication with families. Some comments connect these issues to being short-staffed or overworked, even when other care elements were described as good. There are also severe complaints in a couple reviews about medical oversight, medication access, and hygiene support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 84 resident community capacity 84 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bradley International (16 miles away) Bradley International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Holyoke, Massachusetts, offers a variety of healthcare services that cater to senior needs, including dermatology, eye care, orthopedics, internal medicine, oncology, and cardiology. There are also multiple hospitals and pharmacies in close proximity for convenient access to medical care and prescriptions. In terms of dining options, there is a mix of casual eateries such as Cracker Barrel and Chipotle Mexican Grill within a short distance. Additionally, the area features serene parks like Van Horn Park Path for leisurely strolls and accessibility to public transportation from Five Star School Bus Chicopee and Springfield Union Station (ZSF) for easy travel around the region. Overall, this neighborhood provides a well-rounded environment with essential conveniences for seniors looking to reside in Holyoke.

Physicians

  • New England Dermatology & Laser Center (0.3 miles)
  • Vonnahme Eye Care (0.3 miles)
  • Cataract and Laser Center West PC (1 miles)
  • Holyoke Orthopedics (2.1 miles)
  • Holyoke Associates In Internal Medicine (2.1 miles)
  • Mateen, Zubeena Dr - Holyoke Medical Center Oncology (2.1 miles)
  • Childrens Heart Center (2.3 miles)

Restaurants

  • Cracker Barrel (0.6 miles)
  • Donut Dip (2.2 miles)
  • On The Border Mexican Grill & Cantina (2.3 miles)
  • Cal's Woodfired Grill and Bar (2.6 miles)
  • Doc's Place (2.6 miles)
  • Nick's Nest (2.8 miles)
  • Chipotle Mexican Grill (3 miles)

Hospitals

  • Diabetes Center of Western Mass (2.1 miles)
  • Holyoke Hospital (2.1 miles)
  • Baystate Pain Management Center (3.4 miles)
  • Baystate Medical Center (3.7 miles)
  • Baystate Hospital Dailey Building (3.8 miles)
  • Shriners Hospitals for Children (4.1 miles)
  • Mercy Medical Center (4.4 miles)

Pharmacies

  • CVS Pharmacy (2.4 miles)
  • Sirona Healing Arts (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Holyoke Health Center (2.9 miles)

Cafes

  • Blue Room Cafe (3.1 miles)

Parks

  • Van Horn Park Path (3.9 miles)

Transportation

  • Five Star School Bus Chicopee (4.4 miles)
  • Springfield Union Station (ZSF) (4.9 miles)

Frequently Asked Questions

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