River Mills Assisted Living at Chicopee Falls

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  • Interior

    A modern lobby featuring elegant seating and stylish decor.
  • Decor

    A cozy living room with a beige couch, decorated bookshelves, and framed artwork.
  • Living Room

    A cozy living room with a fireplace, elegant chandelier, and comfortable seating arrangement.
  • Kitchen

    A modern kitchen with dark wood cabinets, pendant lighting, and a long countertop featuring bar stools.
  • Lighting

    A modern salon interior featuring styling stations with mirrors, sinks, and chairs.
  • Seating Area

    A modern living room with stylish furniture and contemporary decor.
  • Appliances

    A modern laundry room with two front-loading washing machines.
  • Office

    A modern office space with a wooden desk, bookshelf, and comfortable seating.

River Mills Assisted Living at Chicopee Falls

7 River Mills Dr., Chicopee, MA 01020

For more information about senior living options: (844) 490-3973

3.6 from 32 reviews
5 stars
16
4 stars
3
3 stars
3
2 stars
3
1 stars
7

Assisted Living Memory Care

River Mills Assisted Living at Chicopee Falls Costs & Pricing

River Mills Assisted Living at Chicopee Falls offers a range of accommodations that reflect its commitment to providing quality care in a supportive environment. The monthly costs for their services are competitive when compared to the broader market within Hampden County and across Massachusetts. For instance, a studio unit is priced at $4,950, which is higher than the county average of $4,052 but slightly lower than the state average of $5,312. Similarly, their semi-private rooms cost $5,100 - above the Hampden County average of $4,955 yet below the Massachusetts state average of $5,805. Furthermore, residents seeking more space can opt for a one-bedroom unit at $5,550; again, this exceeds the local county pricing of $4,085 while remaining competitively positioned against the state average of $5,349. Overall, River Mills provides personalized care and amenities that justify its pricing structure within this regional landscape.

Floor plansRiver Mills Assisted Living at Chicopee FallsHampden CountyMassachusetts
Studio$4,950$4,052$5,312
Semi-Private$5,100$4,955$5,805
1 Bedroom$5,550$4,085$5,349

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of River Mills Assisted Living at Chicopee Falls

    Pros

    • pro Rivermill is awesome.
    • pro The staff have helped make the mom's transition as smooth as possible.
    • pro The director is hands-on, and the staff are caring and very helpful.
    • pro The Executive Director Jaime is wonderful and extremely reachable.
    • pro River Mills is beautiful and brand new, with beautiful rooms and friendly staff.
    • pro The team truly cares about residents and goes the extra mile to ensure their well-being.
    • pro The food smells good and there are plenty of activities.
    • pro Management and staff treat residents with respect and compassion, and there is open communication.

    Cons

    • pro The rate was increased by 25% on Day 1 without prior notice to the family.
    • pro They breached the contract by failing to provide a 30-day notice of price increases and have not credited the account.
    • pro The actions are unethical and immoral toward elderly residents and amount to theft, in the reviewer's view.
    • pro The memory care unit lacks adequate nursing coverage and care, described as a joke by the reviewer.
    • pro Some staff exhibit arrogance and indifference toward valid complaints.
    • pro Activities are not consistently engaging, leaving residents unsupervised or understimulated.
    • pro At night, only one staff member is often on duty, with calls and intercoms unanswered.
    • pro Medications are not administered on time, and there have been instances of pills found on the floor.

    Review

    River Mills Assisted Living at Chicopee Falls is best suited for families seeking a memory-care focused community with a modern campus charm, strong leadership presence, and a clear emphasis on resident social engagement. The memory-care wing, Connections, sits at the center of the operation, and families consistently point to a director and staff team that appear accessible, responsive, and genuinely invested in daily well?being. The building's brand?new feel, the thoughtful layout, and amenities such as on-site barber services, weekly medical oversight, and ample outdoor space position River Mills as a compelling option for residents whose needs cluster around structured memory care and meaningful activities.

    Those considering alternatives should pay particular attention to price stability, guaranteed care standards, and staffing consistency. Several reviews flag serious concerns about price increases and contract handling, including abrupt rate changes and contested charges that breach agreed terms. For families with fixed budgets or expectations of predictable monthly fees, River Mills can feel risky. Additionally, the memory-care milieu hinges on steady, attentive nursing coverage; when that component shows gaps, the risk profile rises considerably. If a facility must deliver unwavering medication management and nurse availability as non?negotiables, other communities may be a safer fit.

    On balance, the community's strengths provide meaningful ballast against many drawbacks. Families praise the leadership team - especially the executive director - for being reachable, hands?on, and oriented to resident happiness and safety. Caregivers and staff in the memory unit are repeatedly described as compassionate and attentive, and families note that the transition into River Mills can be smooth and supportive. The premises also deliver a hotel?caliber atmosphere, generous common spaces, and a sense of hospitality that helps residents feel at ease. When the care team aligns with families' expectations, the environment can feel not only safe but genuinely uplifting for many residents.

    However, multiple concrete red flags temper the positives. Instances of medication timing lapses, room readiness issues, and incomplete or inaccurate medication documentation have been reported, underscoring the need for rigorous oversight in medical management. Staff responsiveness can waver, with anecdotal nights where a single staff member handles operations and call lights go unanswered. Memory-care staffing levels are described as variable, and some families question whether enough specialized training exists to support residents with complex cognitive needs. Discrepancies in communication - between families and management and within care teams - also surface, making proactive, transparent updates essential when concerns arise.

    The pros and cons interact in a way that conversation with River Mills should weigh decisively. When leadership is engaged and the memory-care program is well?resourced, residents demonstrate meaningful gains in daily engagement, personal care, and social connection. The facility's fresh, hospitable design and willingness of the team to accommodate family input can offset some service gaps, particularly for families that value a warm, community?centric vibe and a robust activity calendar. Yet the most significant risks - price volatility, episodic med?timing issues, and uneven nursing coverage - can undermine trust and daily stability if not rigorously managed.

    For families evaluating River Mills, a thorough, critical due-diligence process is essential. Demand a detailed, written care plan for the memory unit, with explicit medication schedules and accountability for any changes. Insist on a formal, 30?day notice requirement for any price adjustments, and obtain a clear explanation of what constitutes "additional services" that trigger rate changes. Visit during non?peak hours to observe call lights, nurse availability, and the cadence of activities; request to meet directly with the memory?care director and the accountable nursing supervisor. If the goal is a safe, stimulating memory-care environment with open lines of communication, River Mills can deliver - but only with disciplined governance, consistent staffing, and crystal?clear financial terms. For families prioritizing near?term budget certainty and guaranteed nursing coverage, exploring alternatives remains prudent.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

    Transportation

    • Bradley International (17 miles away) Bradley International (17 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
    • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
    • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
    • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
    • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
    • Tai Chi Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
    • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
    • Yoga / chair yoga Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.

    Description

    River Mills Assisted Living at Chicopee Falls in Chicopee, MA is a senior living community that specializes in Memory Care. We provide a safe and comfortable environment for individuals who require memory support and assistance with daily activities.

    Our community offers a variety of amenities designed to enhance the overall well-being of our residents. With indoor common areas, residents can socialize with others or relax in a peaceful setting. We also offer devotional services off-site for those who wish to practice their faith.

    At River Mills Assisted Living, we understand that sometimes families need temporary care arrangements. That's why we offer respite or short term stays to provide relief and support for both caregivers and seniors.

    We have a dedicated team of caregivers trained in diabetic care and medication management. Our staff closely monitors the health and well-being of each resident, ensuring they receive the proper care and attention they need.

    To promote an active lifestyle, we offer a wide range of activities for our residents to enjoy. From art classes to cooking classes, there are plenty of opportunities for creative expression and learning new skills. We also organize day trips and outings to nearby attractions as well as devotional activities offsite for spiritual fulfillment. For those with green thumbs, our gardening club allows residents to nurture plants and connect with nature.

    Additionally, we encourage physical fitness through stretching classes, Tai Chi, yoga (including chair yoga), and wine tasting events where residents can socialize while enjoying different flavors.

    Conveniently located near cafes, parks, restaurants, pharmacies, physicians' offices, transportation options, and hospitals; our community ensures easy access to essential services within close proximity.

    At River Mills Assisted Living at Chicopee Falls in Chicopee, MA, we strive to create an enriching environment where seniors feel secure while receiving personalized care tailored to their unique needs.

    Nearby Places of Interest

    This part of Chicopee, Massachusetts offers a convenient and diverse range of amenities for seniors considering the area for living. With several restaurants nearby such as Applebee's, Ninety-Nine Restaurant & Pub, and Friendly's, there are plenty of dining options to choose from. Additionally, there are various pharmacies in the vicinity including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare supplies. For medical needs, there are multiple physicians' offices and hospitals nearby such as Holyoke Hospital and Baystate Medical Center. Transportation is also easily accessible with a school bus service nearby and Springfield Union Station just a short drive away. Overall, this area provides a mix of dining options, healthcare facilities, and transportation convenience for seniors looking to settle in Chicopee.

    Restaurants

    • Applebee's (0.3 miles)
    • Ninety-Nine Restaurant & Pub (0.3 miles)
    • Friendly's (0.4 miles)
    • Say When Cafe (0.4 miles)
    • Chipotle Mexican Grill (0.4 miles)
    • Chick-Fil-A (0.5 miles)
    • Arby's (0.5 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (0.9 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • Louis & Clark Home Medical Sup (2.4 miles)
    • CVS Pharmacy (2.8 miles)
    • Holyoke Health Center (2.9 miles)

    Physicians

    • Denhart Brett C DMD Mcnally Brothers Oral Surgery Chicopee (1 miles)
    • Lenzy Dermatology (1.1 miles)
    • Avada Hearing Care Center (1.7 miles)
    • Chicopee Health Center (2.3 miles)
    • New England Dermatology & Laser Center (3.3 miles)
    • Mateen, Zubeena Dr - Holyoke Medical Center Oncology (3.4 miles)
    • Holyoke Orthopedics (3.5 miles)

    Transportation

    • Five Star School Bus Chicopee (1.5 miles)
    • Springfield Union Station (ZSF) (4.9 miles)

    Cafes

    • Blue Room Cafe (1.6 miles)
    • Starbucks (5.5 miles)

    Hospitals

    • Holyoke Hospital (3.4 miles)
    • Diabetes Center of Western Mass (3.5 miles)
    • Shriners Hospitals for Children (3.9 miles)
    • Baystate Medical Center (4.1 miles)
    • Baystate Hospital Dailey Building (4.1 miles)
    • Baystate Pain Management Center (4.1 miles)
    • Mercy Medical Center (4.3 miles)

    Parks

    • Van Horn Park Path (3.6 miles)

    Frequently Asked Questions

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