Chicopee Gardens For Nursing Rehabilitation

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  • Outdoors

    A vibrant sign in a landscaped area, surrounded by trees and autumn decorations.

  • Decor

    A cozy break area featuring a chair, table, microwave, and refrigerator.

  • Building

    A clear day showcasing a residential or community building with a well-maintained lawn.

  • Bedroom

    A hospital room featuring a bed with blue linens and a wall-mounted television.

  • Windows

    A view of a hospital patient room with two beds and natural light coming through the window.

  • Landscaping

    Welcome to Chicopee Gardening Center, showcasing beautiful flowers and seasonal pumpkins.

  • Exercise Equipment

    A well-equipped rehabilitation therapy room featuring exercise equipment and a staircase for patient training.

  • Rehabilitation

    A well-equipped physical therapy room featuring a set of training stairs and various rehabilitation tools.

  • Physical Therapy

    A physical therapy room equipped with parallel bars, stairs, and various exercise equipment.

Chicopee Gardens For Nursing Rehabilitation

44 New Lombard Road, Chicopee, MA 01020

For more information about senior living options: (844) 490-3973

3.9 from 62 reviews
5 stars
43
4 stars
1
3 stars
2
2 stars
1
1 stars
15

Skilled Nursing Facility

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    Overall Review of Chicopee Gardens For Nursing Rehabilitation

    Pros

    • pro The staff are described as very caring and friendly, putting residents first.
    • pro The PT and OT therapists are amazing.
    • pro The facility is clean and well-maintained, even though it's older.
    • pro The staff genuinely seem to enjoy caring for the residents, which enhances the care.
    • pro The nursing and rehab staff are attentive and caring, with good communication about insurance and plans.
    • pro The management team is amazing and extremely helpful, with responsive problem-solving.
    • pro The kitchen and dietary staff take pride in their work and provide good food options.
    • pro The staff treat residents like family, creating a warm, community-like atmosphere.
    • pro The overall care is top-notch, with staff being patient, kind, and supportive.

    Cons

    • pro This place is the worst.
    • pro Very few actual staff; mostly folks rotating in and out from an agency doing the bare minimum.
    • pro The staff are rude and didn't seem to be knowledgeable.
    • pro The bathrooms were disgusting; sink full of water for almost a week.
    • pro The food in the place is horrific.
    • pro This facility is not set up for cardiac rehab.
    • pro The report written up at time of patient discharge was incorrect.
    • pro The Social Worker did not put in place a legally required discharge plan.
    • pro Patient who lives alone was discharged without home health services, OT or PT.
    • pro Don't send anyone to this facility unless its just for custodial care.
    • pro The Dr. Steinberg who covers this facility NEVER has any contact with patients' family.
    • pro They manipulate reviews.
    • pro They left his bed unmade for 10 hrs while he sat in the chair in pain.
    • pro Rude acting CNAs and nurses.

    Review

    The Chicopee Rehabilitation and Nursing Center (also referred to in some reviews as Chicopee Gardens or CRNC) emerges from these notes as a place where genuine care and a sense of community are repeatedly highlighted. Families describe a landscape where staff members strive to place residents at the center of every decision, and where the mood inside the hallways often feels like a close-knit neighborhood rather than a sterile institution. Across months and experiences, the overarching impression is that kindness and attentiveness are real strengths of the facility, even as other areas show room for improvement.

    Several accounts center on the personal experiences of loved ones receiving care. One reviewer's grandmother spent a couple of months there and was said to have thrived on meals that she enjoyed, a rarity they valued given her picky eating habits. Those same voices praise the nursing staff and management for their top-tier care and influence of friendship - gratitude that extends into the therapy and rehabilitation programs. Another visitor who spent a week in rehab notes that the therapy teams - physical therapy and occupational therapy - were "amazing." Even though the building itself is described as old, the cleanliness remained a constant positive, with the caveat that the food did not meet as high a standard in that visitor's experience. The takeaway echoes a common theme: excellent personal care can coexist with areas that aren't as strong, especially around dining.

    The rehab experience for some residents and their families is framed as genuinely transformative. One aunt's progress after rehab was described as remarkable, with staff adjustments to posture helping her achieve better movement than seen in two decades. The sense that workers "care about what they do" and are highly skilled surfaces repeatedly in several testimonials, reinforcing the view that the staff's expertise is a defining strength. Family members repeatedly emphasize that the staff's engagement extends beyond clinical care to emotional support - joking with patients to lift spirits, ensuring a sense of normalcy and comfort, and treating residents as part of a community rather than as tasks to be completed. In certain testimonials, the environment feels less like a facility and more like a small, caring community where staff and residents know and respect one another.

    Several reviews sing the praises of specific staff members and the broader team. For example, Cindy and Maureen are commended for helping navigate insurance - an important practical support for families navigating long-term care. Nurse Donna Cruz is singled out for her constant care and concern, described as going above and beyond for patients and their families. The kitchen and dietary teams are also highlighted: some reviewers say the food has improved and that the kitchen staff take pride in what they do, keeping the service area clean and organized and working to accommodate residents' requests when safe. A mother who received care at the center after a period in assisted living is described as well cared for - well-groomed, well-fed, and supported by a staff that is friendly, patient, and responsive.

    Yet, these favorable impressions are not universal. Several reviews raise concerns about staffing levels and the pace of service, noting that there are times when "there aren't enough of them," which can impact responsiveness. There is a sense that economic pressures and staffing shortages bleed into daily operations, with some reviewers feeling that a lean staffing model translates into slower responses and a heavier burden on both residents and families. Even as some praise the dedicated team, others point to inconsistencies - some days exceptionally well-run and compassionate, others marked by frustrations about service levels, including the quality and consistency of meals.

    A particularly strong negative account relays a distressing set of experiences: a patient's family member describes a deteriorating situation marked by a lack of ice and hydration, poor food quality, rude CNAs and nurses, and a general sense of neglect. The reviewer alleges multiple failures in care - unmade beds, unsanitary bathrooms, delayed pain relief, and inadequate mobility management for an amputee patient. They claim miscommunication and administrative missteps, including paperwork issues that delayed essential equipment like a wheelchair, and troubling insinuations about the patient's medical notes. The reviewer asserts a sense of intimidation and manipulation around reviews, expressing deep distrust of the system and pledging never to return. It is one of the most detailed, painful accounts in the collection, offering a stark counterpoint to the more uniformly positive experiences described elsewhere.

    Alongside this, another negative voice emphasizes a lack of consistent staffing and a reliance on agency workers, suggesting a broader pattern of under-resourcing. This reviewer would not recommend the facility to anyone, underscoring a perception that the core strengths of care and community can be undermined by operational shortcomings. Both negative stories underscore real risks in long-term care - how critical adequate staffing, responsive administration, clean environments, prompt pain management, and transparent discharge planning are to residents' well-being.

    Despite the volatility in experiences, a number of reviewers return to the conviction that Chicopee Rehabilitation and Nursing Center is capable of exceptional care when it functions smoothly. Several accounts describe the management and staff as genuinely dedicated, with positive interactions that leave families feeling heard and supported. The facility is credited with maintaining cleanliness and a pleasant atmosphere, and some reviewers recall specific instances where staff went the extra mile - helping with insurance, coordinating patient activities, arranging enjoyment for residents (such as a resident who played piano to lift spirits), and ensuring residents remained comfortable, fed, and clean. In these narratives, the center's strengths shine brightest in the moments of trust and warmth - when caregivers respond promptly, encourage rehabilitation efforts, and treat residents with respect and kindness.

    Taken together, the collection presents a nuanced portrait of a facility where heartfelt, compassionate care is a widely shared strength. Families repeatedly describe staff as caring, patient, and responsive, and therapy and rehabilitation outcomes are praised as transformative for some residents. There are clear reminders of the pressures facing long-term care facilities: the pace of service, consistency in dining quality, and the challenges of maintaining staffing levels in a demanding industry. The most constructive takeaway is that Chicopee Rehabilitation and Nursing Center has a solid foundation of dedicated employees who aspire to better care, and with attention to staffing, communication, and operational consistency, the center can continue to grow into an even more reliable choice for families seeking short-term rehab or long-term residence for their loved ones.

    Features

    Housing

    • 68 resident community capacity 68 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bradley International (17 miles away) Bradley International (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Chicopee Gardens For Nursing Rehabilitation in Chicopee, MA is an assisted living community that offers a wide range of amenities and care services. The community features a beauty salon, cable or satellite TV, a computer center, and a fully furnished environment for residents to enjoy. There is also a gaming room, garden, fitness room, and small library for residents to engage in various activities.

    Residents can dine in a restaurant-style dining room that caters to special dietary restrictions. Housekeeping services are provided for convenience, and there is move-in coordination to assist with the transition process. Outdoor spaces are available for residents to relax and enjoy fresh air.

    For care services, there is a 24-hour call system and supervision for the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management ensures that residents receive their medications on time. A mental wellness program is offered to support the emotional health of residents.

    Transportation arrangement for non-medical purposes as well as transportation to doctors' appointments is available. A wellness center provides resources for residents' overall well-being. Wi-Fi/high-speed internet connectivity allows residents to stay connected with loved ones.

    The community is conveniently located with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals providing easy access to various amenities and healthcare services.

    At Chicopee Gardens For Nursing Rehabilitation, residents can expect a comfortable living environment with personalized care services and engaging activities that promote their overall health and well-being.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.2 miles)
    • Say When Cafe (1.7 miles)
    • Ninety-Nine Restaurant & Pub (1.7 miles)
    • Friendly's (1.8 miles)
    • Applebee's (1.8 miles)
    • Chick-Fil-A (1.8 miles)
    • Chipotle Mexican Grill (1.8 miles)

    Transportation

    • Five Star School Bus Chicopee (0.7 miles)
    • Springfield Union Station (ZSF) (5 miles)

    Pharmacies

    • Louis & Clark Home Medical Sup (1.9 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (2.9 miles)

    Cafes

    • Blue Room Cafe (2.2 miles)
    • Starbucks (5.4 miles)

    Physicians

    • Lenzy Dermatology (2.4 miles)
    • Denhart Brett C DMD Mcnally Brothers Oral Surgery Chicopee (2.4 miles)
    • Acupuncture Alternative and General Medicine Center (2.6 miles)
    • Avada Hearing Care Center (2.6 miles)
    • Chicopee Health Center (3.1 miles)
    • Kelly Peter J Md Kelly Peter J Md Pc Ludlow (3.1 miles)
    • Pioneer Valley Surgical Associates PC (4.4 miles)

    Hospitals

    • Wing Medical Center (3.1 miles)
    • Shriners Hospitals for Children (4.1 miles)
    • Baystate Hospital Dailey Building (4.5 miles)
    • Mercy Medical Center (4.5 miles)
    • Baystate Medical Center (4.5 miles)
    • Baystate Pain Management Center (4.6 miles)
    • Holyoke Hospital (4.9 miles)

    Parks

    • Van Horn Park Path (3.8 miles)

    Frequently Asked Questions

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