Elaine Center at Hadley
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20 North Maple Street, Hadley, MA 01035
For more information about senior living options: (844) 490-3973
There was one staff member who made the reviewer miserable while they were there. The staff at Elaine Center did not handle a situation involving a dementia patient well, leading to a disoriented and frightened state for the patient. Elaine Center contacted the Visiting Nurses and told them to stay away from a resident without consulting the family, causing distress and potential harm to the resident. The nurses at Elaine Center were observed sitting around eating instead of attending to residents' needs. The nurse knowingly sent someone into a room with a bed wet with urine, putting them at risk of slipping and injury. The nurse did not inform visitors about wearing masks due to a resident's medical condition until after they had already entered the room. The overall experience at Elaine Center was described as humiliating, uncaring, and inhumane by one reviewer. One visitor had an awful experience witnessing their friend's helplessness and felt that the place was depressing and should be avoided.The Elaine Center in Hadley, MA has received mixed reviews from residents and their families. While some reviewers praised the dedicated staff who provided exceptional care, others expressed dissatisfaction with certain aspects of the facility.
Several reviewers commended the employees at the Elaine Center for their kindness, respect, and attentiveness. Michael, Mary, Tina, and Sammy were specifically mentioned as individuals who treated one resident's mother with care and made her feel like a part of their family. The staff's dedication during the Covid-19 pandemic was also lauded, as they rose to the challenge of taking care of residents amidst a lockdown. The director's daily Zoom meetings with friends and family provided updates on the situation and offered compassionate support. Additionally, the clean and well-organized facilities were appreciated by many.
The Leeds Unit at Elaine Center, which specializes in memory care, received positive feedback from another reviewer whose parents had been living there for almost a year. They expressed gratitude for the staff's level of care given the financial limitations imposed on long-term care companies by state funding. Despite this constraint, their mother received healthy food choices, clean clothes and linens, daily bathing, and personalized attention based on her special needs. The reviewer also mentioned that their father, who has dementia, seemed content there.
However, not all experiences at Elaine Center were positive. One individual mentioned having issues with a particular staff member who allegedly made their stay miserable. Although most of the staff seemed caring and helpful to this person during their short stay after hip surgery, there was an exception that marred their experience.
A particularly distressing review recounted an incident involving a resident with dementia who spent less than 24 hours at Elaine Center before being abruptly asked to leave without prior consultation or discussion with their family. After waking up confused and frightened in an unfamiliar environment at Elaine Center following a transfer from another hospital recovery unit, this resident was confronted by multiple nurses trying to manage them, causing distress. The family was called to calm them down, and when the resident's wife visited him later in the day, she was informed that he was not welcome at Elaine Center anymore. The facility planned to transfer him to a geriatric psychiatric unit an hour away without consulting or suggesting this option to his wife. However, after the family protested, they were allowed to keep their father at home. This incident left the family feeling humiliated and disappointed in Elaine Center's lack of care for residents with dementia.
Another negative review highlighted issues with the nursing staff's behavior during a visit. When a friend went to see their loved one, they found the nurses eating instead of attending to residents' needs. Furthermore, they were directed to the room without being informed about a puddle of urine on the floor caused by their friend's incontinence. It wasn't until later that they were instructed to wear masks due to their friend's white blood cell count. These incidents led them to strongly advise others against choosing Elaine Center.
In conclusion, while some reviewers praised the dedicated and compassionate staff and clean environment at Elaine Center in Hadley, MA, others had negative experiences or witnessed concerning incidents involving patient care and communication.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Elaine Center at Hadley in Hadley, MA is a skilled nursing facility that provides high-quality care for individuals in need of assistance with daily living activities. Our residents enjoy a comfortable and fully furnished environment, complete with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and an outdoor space to relax in.
One of the key aspects of our care services is the 24-hour supervision provided by our dedicated staff who are trained to assist with activities of daily living, bathing, dressing, and transfers. We also coordinate closely with health care providers to ensure comprehensive care for our residents, including medication management and specialized dietary restrictions such as diabetes diet.
At the Elaine Center at Hadley, we understand the importance of mental wellness and provide a dedicated program to support those with mild cognitive impairment. Additionally, we offer specialized memory care programming for residents with Alzheimer's or dementia.
Our community is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. Transportation arrangements can be made for medical appointments to ensure that our residents have easy access to healthcare services.
In terms of dining options, we cater to special dietary restrictions and offer delicious meals prepared by our experienced staff. Residents can also enjoy scheduled daily activities that promote social engagement and overall well-being.
Overall, the Elaine Center at Hadley provides a comfortable and supportive environment for individuals in need of skilled nursing care. Our goal is to enhance the quality of life for our residents while respecting their individual needs and preferences.
Elaine Center at Hadley is located at 20 North Maple Street, Hadley, MA 01035 in Hampshire County, Massachusetts
The diverse and specialized features offered by Elaine Center at Hadley play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving necessary support for their daily activities, which can be challenging due to cognitive decline. Medication management is vital in maintaining health stability and compliance, while meal preparation and service cater to dietary needs while promoting nutrition. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with health care providers. The 24-hour supervision guarantees safety and timely intervention when needed, while activities of daily living assistance fosters independence. Additionally, a mental wellness program tailored for residents experiencing mild cognitive impairment alongside specialized memory care programming creates an engaging environment that stimulates cognitive function and emotional well-being, addressing the unique challenges of dementia care holistically.
Elaine Center at Hadley on seniors.fyi includes 4 photos including images showing windows, interior, outdoors, deck, nature, bedroom, building, garden, and more.
Hadley at Elaine Care and Rehabilitation Cent
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Active family advocacy helped secure a safer outcome for their loved one.
Allegations of abrupt, unconsulted transfer, inadequate dementia care, and poor communication.
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8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care