Elaine Center at Hadley

Save

20 North Maple Street, Hadley, MA 01035

For more information about senior living options: (866) 208-4318

3.9 from 84 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Elaine Center at Hadley

common 28 reviews mention this

Care teams get frequent praise

Staff care and attentiveness come up repeatedly in residents' and families' experiences.

Many reviewers describe the staff as caring, attentive, and responsive, including nurses, CNAs, therapists, and social workers. Several families also mention smoother transitions into long-term care and feeling informed about the care plan. Even in mixed reviews, people often still point to therapy and parts of the care team as strong. A few negative reviews contrast this by describing poor communication or unkind treatment, so experiences are not uniform.

common 10 reviews mention this

Rehab and therapy support progress

Rehabilitation and therapy are a consistent focus in what people report.

Several reviews describe physical therapy and occupational therapy as helpful for strength, transfers, gait training, and recovery after hospital stays or surgery. Families also mention supportive coaching, like learning exercises and safe ways to move or get in and out of bed. A few reviewers who had negative overall experiences still singled out therapy staff as outstanding. The result is that rehab quality is one of the most concrete day-to-day topics in the comments.

differentiator 7 reviews mention this

Leeds memory care stands out

Memory care on the Leeds unit is repeatedly highlighted by families.

Reviewers who mentioned the Leeds dementia unit described compassionate, attentive care and ongoing support for families during difficult transitions. Some also reference communication updates during periods when in-person contact was limited. One family describes the staff as treating residents with respect and dignity, even when behaviors were challenging. There is one dissenting review about a dementia-related placement and decisions around placement, so the unit appears to have mixed outcomes across families.

common 6 reviews mention this

Food quality is mixed

Dining and meal satisfaction vary across residents.

Some reviewers mention enjoyable meals, second portions being accommodated, and dishes being “awesome” during visits. Others describe the food as unrecognizable or as something a resident does not like consistently. There are also mentions of diabetic restrictions and concerns that kitchen staff may not always be aware of dietary needs, alongside generally accommodating meal requests. Overall, dietary support is present, but the day-to-day experience with food quality is not consistent.

caveat 6 reviews mention this

Maintenance and cleanliness receive complaints

Some residents and families report issues with upkeep and cleanliness.

A number of comments reference cleanliness and presentation, including mentions of clean rooms, linens, and a facility that feels safe and well organized. At the same time, several negative reviews point to problems such as unpleasant hallway odors, dirty bathrooms, and unclean conditions in rooms. There are also complaints about missing or poorly cared-for items and slow cleanup after problems were reported. This creates a clear caveat: cleanliness and maintenance quality can vary by area and time.

caveat 4 reviews mention this

Communication and staffing concerns appear

Some families report difficulties with responsiveness and staffing.

Several reviews mention communication breakdowns, including delays in getting calls returned and difficulties reaching administration. A few negative comments also describe staffing shortages or inadequate attention, including claims about longer waits for services. One review specifically criticizes administrative responsiveness in the context of a crisis involving a resident with dementia. While many commenters praise the team, these issues show up strongly enough to be a recurring concern for at least some families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

21 resident community capacity

Types of Care

Memory Care
Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Taco Bell (0.2 miles)
McDonald's (0.3 miles)
Chipotle Mexican Grill (0.3 miles)
Popeyes Louisiana Kitchen (0.4 miles)
Stables Sandwich Shoppe (0.5 miles)
Arizona Pizza Company (0.5 miles)
Friendly's (0.8 miles)

Cafes

Starbucks (0.3 miles)
Panera Bread (0.5 miles)
LimeRed Teahouse (2 miles)
Procrastination Station (2.3 miles)
People's Market (2.4 miles)
Esselon Coffee Roasting Co. (2.7 miles)
Cushman Market & Cafe (4.2 miles)

Pharmacies

Walmart Pharmacy (0.5 miles)
CVS Pharmacy (1.1 miles)
CVS Pharmacy (2 miles)
Walgreens (4.6 miles)
CVS Pharmacy (4.9 miles)

Theaters

Cinemark (0.5 miles)

Hospitals

Kealy, John Medexpress Urgent Care (0.7 miles)
Kittredge Surgery Center (5.5 miles)
Cooley Dickinson Emergency Department (5.6 miles)
Cooley Dickenson MRI Center (5.6 miles)
VA Central Western Massachusetts Healthcare System (6.6 miles)

Physicians

Women's Health Amherst (1.1 miles)
Cooley Dickinson Medical Group Amherst Medical Associates (1.1 miles)
Northampton Area Pediatrics (1.1 miles)
Amherst Medical Associates (1.2 miles)
Hadley Family Practice (1.4 miles)
Amherst Laser & Skin Care Center (2 miles)
Amherst Optical (2.1 miles)

Parks

Groff Park (1.8 miles)
Mill River Recreation Area (3.7 miles)
Puffer's Pond (4.1 miles)
Bare Mountain (4.1 miles)

Frequently Asked Questions

Where is Elaine Center at Hadley?

Does Elaine Center at Hadley provide care for residents with dementia or Alzheimer's disease?

What photos are available for Elaine Center at Hadley in Hadley, Massachusetts?

Nearby Communities

Hadley at Elaine Care and Rehabilitation Cent

Hadley, MA

3.9 from 71 reviews

$8,943 to $9,338 / month

Active family advocacy helped secure a safer outcome for their loved one.
Center For Extended Care At Amherst

Amherst, MA

2.4 from 36 reviews

$1,819 to $2,388 / month

Restaurant-style dining with comprehensive on-site amenities and 24/7 care, plus a mental wellness program.
Arbors at Amherst

Amherst, MA

4.4 from 34 reviews

Caring staff in a clean, well-maintained memory-care environment.
Highland Valley Elder Svc

Amherst, MA

4.8 from 4 reviews

Excellent access to nearby amenities (cafes, parks, pharmacies, physicians, restaurants, theater, and a hospital) for a well-rounded lifestyle.
Highland Valley Elder Svc

Hatfield, MA

Excellent access to healthcare and nearby amenities.
Applewood At Amherst

Amherst, MA

4.6 from 7 reviews

Professional, caring staff with a vibrant, engaging community and strong dining.
Rockridge Retirement Community

Northampton, MA

3.3 from 13 reviews

Spacious, well-maintained units with patios and extensive amenities.
Linda Manor Assisted Living

Leeds, MA

4.3 from 25 reviews

$5,642 to $8,750 / month

Friendly, caring staff; clean, bright environment; engaging activities and good dining.
Holyoke Rehabilitation Center

Holyoke, MA

1 from 2 reviews

Potential for improved staffing, dignity, and civil rights adherence with quality improvements.

Memory care in Nearby Cities

Related Resources

Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches

Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Nourishing the Mind: Essential Dietary Approaches for Dementia

Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit