Center For Extended Care At Amherst
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Information last verified:
150 University Drive, Amherst, MA 01002
For more information about senior living options: (844) 490-3973
The Center For Extended Care At Amherst offers competitive pricing for its services compared to the local and state averages. For a semi-private room, residents can expect to pay $1,819 per month, which is significantly lower than the Hampshire County average of $4,651 and the Massachusetts statewide average of $5,805. Those opting for a private room will find similar value; at $2,388 per month, this rate is also well below the county average of $4,909 and the state figure of $6,090. This positioning reflects a commitment to providing accessible care while maintaining quality support for individuals in need of extended care services.
| Floor plans | Center For Extended Care At Amherst | Hampshire County | Massachusetts |
|---|---|---|---|
| Semi-Private | $1,819 | $4,651 | $5,805 |
| Private | $2,388 | $4,909 | $6,090 |
The staff are compassionate, kind, and resourceful, consistently going above and beyond in care. Residents are treated with patience and respect, with careful attention to avoid overmedicating. The facility's staff are welcoming, accepting, and open with families. The physical therapy team provides helpful, supportive rehabilitation. The meals are delicious and nutritious, enjoyed by residents. The nursing staff are caring, attentive, and take time to assist residents. A wonderful group of dedicated, supportive staff become like extended family to residents.
The care is subpar and the facility isn’t as clean as it should be. The staff are overworked and underappreciated. The facility is a mess, with reports of no PPE and unsafe conditions on the long-term unit. People are advised not to send anyone there. Meals can be limited, with residents receiving peanut butter and jelly every day. The memory care unit is understaffed and underinvested. Rehab services are severely limited, with minimal therapy and excessive waiting. The facility is filthy and staff ignore pull cords and approach. The Center for Extended Care is described as the “Center of Hell” due to abuse and neglect. There is a lack of teamwork and staff are rude or unprofessional. The ownership is accused of cruel negligence and should be investigated. Payroll issues and unprofessional treatment of employees are reported.Center For Extended Care at Amherst is best suited for families prioritizing thoughtful, dementia-focused care and meaningful personal attention, with the understanding that day-to-day operations can be uneven. When a resident’s needs center on compassionate interaction from staff and access to rehabilitative services, this community can deliver on those fronts, particularly on the dementia unit where several families report patience, respect, and genuine kindness. It is less reliable for families seeking a consistently pristine environment, uniformly robust staffing, and uniformly swift response to calls across all units.
Those considering alternatives should be especially mindful if they require a consistently clean, well-maintained setting, with predictable staffing levels and timely, professional handling of daily needs. Numerous reviews flag long-term understaffing, frequent turnover, and gaps in basic care routines, which translates to variable experiences from unit to unit. If a resident’s safety and routine reliability cannot be compromised, other local options with steadier governance and clearer accountability should be explored. In particular, families who prioritize dependable daily care, responsive management, and a consistently upbeat environment may find stronger fit elsewhere.
On the plus side, the care stories in the dementia unit and among rehab-focused staff are often compelling. Families frequently praise caregivers for their warmth, patience, and individualized attention, and they credit the rehab team with meaningful progress and supportive therapy. When governance aligns and staff are present, residents can receive attentive support, and meals in some accounts are described as enjoyable and nutritious. The most credible testimonials emphasize compassion, a respectful tone, and a sense of extended-family care that can make a difficult transition feel more tolerable for residents and their loved ones.
The most troubling patterns lie with consistency and safety. Repeated complaints describe filthy conditions, infrequent showers, missed meals, delayed responses to call bells, and perceived neglect or rough handling. Several accounts allege miscommunication, inadequate supervision, and conflicts between staff and families that erode trust. Understaffing is a recurring theme, with caregivers stretched thin and turnover high, which helps explain some of the shortcomings, yet it also signals risk for residents who rely on steady, conscientious care. A number of reviews target specific staff behaviors and management decisions, painting a picture of an environment where the best qualities exist alongside serious, systemic gaps.
In weighing the pros and cons, the strongest offset comes from the moments when care teams exceed expectations, when memory-care staff demonstrate compassion, and when rehab and therapy teams deliver tangible improvements. Those positive experiences are real and meaningful, but they tend to be inconsistent across shifts and units. For families with flexibility and a willingness to engage directly with leadership, there remains an opportunity to partner with the facility to elevate care, address staffing concerns, and set clear, measurable expectations. For others, especially those with longer-term or high-need residents, the visible and persistent quality gaps likely outweigh the advantages.
For families evaluating this community, the prudent approach is to visit multiple times, speak with frontline staff, residents, and family members, and demand a detailed, unit-specific care plan and staffing schedule before deciding. Probe for nurse-to-resident ratios, cleaning and maintenance routines, response times, and how concerns are escalated and tracked. If the care and culture you observe align with your standards, Amherst can be a workable home where genuine warmth and effective rehab coexist with real but addressable operational challenges. If not, nearby facilities with stronger staffing discipline and cleaner environments, such as well-regarded Greenfield options, may deliver a more consistently reliable daily experience for a loved one.
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center for Extended Care at Amherst in Amherst, MA is a vibrant assisted living community that offers a range of amenities and care services to promote comfort, convenience, and overall well-being.
Residents can enjoy the convenience of on-site amenities such as a beauty salon, computer center, gaming room, small library, and a fitness room. The community also offers fully furnished accommodation with private bathrooms and access to cable or satellite TV and high-speed internet. Outdoor spaces and gardens provide beautiful settings to relax or socialize.
To ensure residents' needs are met, the community provides various care services including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available along with specialized diets like diabetes diets and special dietary restrictions. A mental wellness program promotes emotional well-being.
Daily dining experiences are restaurant-style, offering delicious meals prepared by experienced staff to accommodate special dietary restrictions. A concierge service assists residents in planning day trips or accessing local amenities. Scheduled daily activities keep residents engaged while resident-run activities allow them to contribute their unique talents and interests.
Located within close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals ensures that residents have easy access to various services and entertainment options.
The Center for Extended Care at Amherst provides an enriching environment that fosters independence while offering the necessary support for an enhanced quality of life.
The Center For Extended Care At Amherst offers competitive pricing for its services compared to the local and state averages. For a semi-private room, residents can expect to pay $1,819 per month, which is significantly lower than the Hampshire County average of $4,651 and the Massachusetts statewide average of $5,805. Those opting for a private room will find similar value; at $2,388 per month, this rate is also well below the county average of $4,909 and the state figure of $6,090. This positioning reflects a commitment to providing accessible care while maintaining quality support for individuals in need of extended care services.
Center For Extended Care At Amherst is located at 150 University Drive, Amherst, MA 01002 in Hampshire County, Massachusetts
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