Washington West in Scranton, PA
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537 N Washington Ave, Scranton, PA 18509
For more information about senior living options: (844) 490-3973
The management is great. There are great updates. The engineering department is great. Great people live in the building. The maps were perfect every time. It is an excellent place to live; residents are very friendly. Move-in and paperwork went smoothly.
They are not supposed to smoke, but they do. Some residents open downstairs doors to outsiders who do not live in the building and let them hang out in the downstairs lounge. A resident believes the building is trying to kill them, citing ongoing accidents that seem more than coincidental.Washington West in Scranton is best suited for active seniors who want a sociable, well-maintained building with responsive on-site management, straightforward move-in logistics, and pet-friendly surroundings. The reviews consistently highlight a friendly resident base and a management team that keeps the property up to date, with easy access features like door passes and intercoms that streamline daily life. For residents who value a sense of community and dependable maintenance, this building checks those boxes in spades.
On the positive side, the strongest selling points are the operational strengths and the social environment. Residents praise the management and maintenance ecosystem - regular updates, a competent engineering department, and a perception that problems are addressed promptly. Move-in paperwork is described as smooth, and the initial onboarding is viewed as efficient. The living space itself is described as clean and well-kept, and the building seems to cultivate a convivial atmosphere where neighbors look out for one another. For dog lovers, the community appears notably welcoming, which reinforces a warm, home-like feel.
However, several cautions temper the otherwise favorable view. The most significant concern centers on security and access: there are remarks about doors to the downstairs area being left open to non-residents who then linger in the lounge or common areas. That pattern raises questions about who can access shared spaces and how well the building enforces its resident-only philosophy. A handful of reviews flirt with alarming language about safety and accidents, underscoring a perception that security and risk management may not be as airtight as hoped. And while smoking is discouraged, the explicit reminder that it still happens points to enforcement gaps that could bother those with strict no-smoking preferences or heightened sensitivity to air quality and odor.
Those considering alternatives should weigh two practical realities. First, if tighter control over access and visibly enforced no-smoking policies are non-negotiable, other communities with stronger gatekeeping and stricter enforcement may be a better fit. Second, for families seeking a calmer, quieter environment with fewer outsiders circulating in common spaces, venues that market more exclusive resident-only access or that emphasize solitary living areas could be preferable. In short, Washington West serves well for sociable residents who don't mind a few enforcement quirks, but it may not satisfy households prioritizing ironclad security and stricter environmental controls.
Despite the cons, the pros still tend to outweigh the negatives for many potential residents. The alignment of a responsive staff, continuous updates, and a genuinely friendly resident culture creates a reassuring daily experience that can offset occasional security worries. The practical conveniences - door passes, apartment intercoms from the main entry, and readily available maintenance - translate into real-life time savings and reduced friction for seniors managing daily routines. The presence of a robust, hands-on management team helps ease transitions and sustain a sense of belonging, which can be more important than perfect security in a building with a lively, engaged community.
The bottom line is practical and clear: Washington West serves best those who want a warm, well-maintained, community-forward environment and who are comfortable with a few caveats regarding security and policy enforcement. Families weighing options should schedule a visit with a focus on security procedures, the actual enforcement of no-smoking rules, and current resident perspectives on safety and access. Ask how doors and lounges are monitored, whether cameras are in place, and how often staff actively patrol common areas. Speak with several residents about their day-to-day experience, especially regarding outsiders in the building and the overall feel of safety. If those conversations confirm confidence in the management and the social fabric, Washington West is a solid, practical choice. If not, there are alternatives that promise tighter access controls and stricter environmental policies that may align better with different risk tolerances and preferences.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Wilkes-Barre Scranton International (6 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Washington West is an assisted living community located in Scranton, PA. Our community offers a warm and inviting environment where seniors can receive the care and support they need while maintaining their independence.
At Washington West, we understand the importance of spiritual well-being, which is why we offer devotional services off-site for those who wish to participate. Our indoor common areas provide a comfortable space for residents to socialize, engage in activities, or simply relax.
For seniors with diabetes, our caring staff is trained to provide specialized diabetic care. This includes assistance with monitoring blood sugar levels, administering insulin or medication as needed, and promoting a healthy lifestyle through diet and exercise.
We believe in keeping our residents active and engaged, which is why we organize devotional activities offsite. These activities allow seniors to explore their spirituality while also enjoying outings and adventures in the local area.
Conveniently located near Washington West are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to essential amenities and healthcare services.
At Washington West in Scranton, PA, we are committed to providing personalized care and creating a supportive community where seniors can thrive.
This area of Scranton, Pennsylvania offers a convenient location with easy access to hospitals, restaurants, physicians, pharmacies, cafes, parks, and places of worship. The proximity to multiple hospitals such as Regional Hospital Surgery Center and Moses Taylor Hospital ensures that senior residents have quick access to medical care when needed. There are also a variety of dining options nearby including Cooper's Seafood House and Bar Pazzo for enjoyable meals. Additionally, the presence of pharmacies like Rite Aid and CVS Pharmacy allows for easy prescription refills. Parks like Steamtown National Historic Site provide opportunities for outdoor recreation and relaxation. Places of worship such as Saint Stanislaus Pncc-Church cater to the spiritual needs of residents in the area. Overall, this part of Scranton offers a well-rounded community with essential amenities suitable for senior living.
Washington West is located at 537 N Washington Ave, Scranton, PA 18509 in Lackawanna County, Pennsylvania
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