Gino J Merli Veterans Center in Scranton, PA
Save401 Penn Avenue, Scranton, PA 18503
For more information about senior living options: (844) 490-3973
The staff - administration, nurses, therapists, volunteers, and security guards - are compassionate and care for their residents. The facility is a great place for veterans and their loved ones, with compassionate care from all teams. The facility is clean, the staff is great, and the nurses are top notch. The care is very professional, with an impressive level of care and excellent communication. The staff are very caring and engaged, and the facility is great. The service is incredible and the staff are wonderful. The center shows great respect and honor for veterans and their service.
The letter listed monetary claims for additional costs of care, totaling $155,000 from the brother's estate, which resulted in costly legal fees for the family and subsequent payments to Gino Merli. Two workers on their lunch break began judging him for taking pictures of the Scranton paper tower across the street, which was quite annoying. The nurses sometimes took a while to reach the room when help was needed to get her in and out of bed and into a wheelchair, which may have been due to other residents having more urgent needs.This community is best suited for veterans and their spouses or immediate family members who want a veteran-centered atmosphere where service, honor, and continuity of care are embedded in daily life. The Gino J Merli Veterans Center in Scranton leverages its VA identity to create a culture of respect, with wide doorways, uncluttered circulation, and generous spaces that accommodate wheelchairs and assistive devices without feeling cramped. The facility's ties to a meaningful local history - named for a World War II hero and situated in downtown Scranton - translate into a palpable sense of ceremony and shared purpose that can be deeply meaningful for families who prize dignity and a communal veteran experience.
Careful consideration is warranted for families who may want alternatives. A pronounced red flag for some is the financial friction that can arise after a resident passes away. One family reported a letter demanding hundreds of thousands of dollars from a veteran's estate, triggering costly legal work and unsettled feelings long after transfer or discharge. This kind of posthumous billing dispute can upend even the strongest peace of mind. In addition, there are occasional, practical care delays noted by visitors - the nurses sometimes took longer to respond to urgent needs - reminding prospective families that, while the staff are praised overall, staffing realities can vary by time of day and census. For those who prioritize airtight financial transparency and immediate responsiveness at every moment, alternatives may be worth exploring.
The strongest, most consistently positive thread across reviews is the quality of care and the staff. Residents and families repeatedly describe compassionate, engaged professionals across administration, nursing, physical therapy, and volunteers. The communication about care is frequently highlighted as excellent, and the overall environment is described as clean, respectful, and supportive. Patients praise the meals, the presence of volunteers who bring smiles, and the security and warmth of a facility that genuinely seems to honor veterans. The culture's emphasis on respect for service and the visible pride in honoring veterans create a subjective relief for families seeking a community that treats their loved one with reverence and professional competence.
Those same pros must be weighed against the notable cons. The post-need financial issue is not an incidental complaint; it represents a systemic risk to family finances and peace of mind, particularly for estates and beneficiaries who expect smooth transitions and final settlements. The care quality and the facility's strengths - cleanliness, staff engagement, veteran-centric programming - do offset many day-to-day concerns, but a large, contested bill after a resident's passing can erase months of positive impressions and create lasting stress. Prospective residents should demand explicit, written disclosures about costs, fees, and what triggers additional charges; insist on a clear settlement process; and, if possible, engage an elder-law attorney before admission to minimize exposure to unexpected claims.
Practical decision-making hinges on aligning priorities with risk tolerance. If the veteran-centric culture, strong staff, and accessible, dignified environment are nonnegotiables, this center stands out as a top-tier option in Scranton. Families should approach admissions with a rigorous questions-and-answers plan: request a detailed cost schedule with contingencies, obtain a sample resident agreement for review, and clarify postmortem billing processes. Visiting the center with the veteran to observe staff interactions, meal service, and accessibility firsthand will confirm whether the environment feels like a true home and honor to service. Proximity to family, the opportunity to participate in meaningful volunteer and veteran-emphasis activities, and a transparent path to ongoing care planning all weigh heavily in favor.
In conclusion, Gino J Merli Veterans Center is a compelling choice for veterans and their families who want an exceptionally respectful, capable, and veteran-centered setting, where compassionate care is tempered by a robust sense of purpose and community. The standout advantage - near-universal praise for staff, cleanliness, and meaningful engagement with residents - positions the center as a leader in its niche. The decisive caveat remains financial risk surrounding post-admission and post-death charges; this is not a minor concern, but a determinant that can redefine overall satisfaction. For families willing to engage aggressively on contracts and to seek transparent, written cost outlines, this center offers a practical, honorable home that aligns closely with the values of service and dignity. If those financial safeguards cannot be assured, exploring alternatives with clearer post-occupancy financial terms is prudent.
196 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Gino J Merli Veterans Center in Scranton, PA is a fully furnished assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can take care of their grooming needs, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to ensure that residents can easily get around town.
For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining and special dietary restrictions can be accommodated. Housekeeping services are provided to help keep the living spaces clean and tidy.
Residents have access to various recreational facilities and activities at the center. These include a fitness room for exercise, a gaming room for entertainment, and a small library for reading. Outdoor space such as gardens allows for relaxation and enjoyment of nature.
The Gino J Merli Veterans Center also provides care services to support the daily needs of residents. This includes 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their necessary medications on time.
Transportation arrangements can be made both for non-medical purposes as well as specifically for doctor's appointments. The center has a wellness center that promotes mental well-being among its residents.
In addition to the amenities and care services offered by the center, there are also numerous nearby options for cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to various services and resources in the surrounding area.
Overall, the Gino J Merli Veterans Center provides a comfortable and supportive environment for older adults in need of assisted living services in Scranton, PA.
Gino J Merli Veterans Center is located at 401 Penn Avenue, Scranton, PA 18503 in Lackawanna County, Pennsylvania
Gino J Merli Veterans Center on seniors.fyi includes 5 photos including images showing wheelchair, building, flag, parking, outdoors, interior, bedroom, nursing home, and more.
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