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3.4 from 45 reviews
5 stars
24
4 stars
4
3 stars
1
2 stars
0
1 stars
16
Gardens At Scranton Costs & Pricing
At Gardens At Scranton, the monthly cost for a private room is set at $5,743, which is notably higher than both the average cost in Lackawanna County ($4,832) and across Pennsylvania as a whole ($4,890). This price point may reflect the enhanced services, amenities, or overall quality of care provided by Gardens At Scranton. While it exceeds local and state averages, potential residents and their families might consider this investment as an assurance of superior support and a more enriching living environment tailored to individual needs.
Floor plans
Gardens At Scranton
Lackawanna County
Pennsylvania
Private
$5,743
$4,832
$4,890
Overall Review of Gardens At Scranton
caveat12 reviews mention this
Staffing shortfalls and neglect concerns
Some residents and families describe understaffing that affects day-to-day support.
Several reviews call out understaffing, describing waits for help and times when residents felt unattended. A few accounts also connect staffing to outcomes like infections and prolonged stays in unsanitary conditions. At the same time, other reviews speak positively about hands-on care and responsiveness, suggesting experiences vary by shift and situation.
caveat13 reviews mention this
Odors and cleanliness complaints
Multiple reviews report unpleasant odors and dirty or stained conditions.
A recurring complaint is the condition of the facility, including strong odors upon arrival and reports of unclean floors or stained common areas. Some reviews describe residents being left in soiled items or with dirty linens, which residents and families interpret as neglect. Other reviews do mention cleanliness and a visually nicer environment, but odor and dirt concerns show up often in the negative accounts.
common17 reviews mention this
Caring, helpful staff
Many reviews highlight staff members who are kind, helpful, and supportive.
Positive reviews repeatedly describe nursing and other staff as caring and going out of their way for residents and families. Several accounts mention communicationâsuch as being greeted kindly, treated respectfully during visits, and getting help from nurses, business staff, or social workers when calling. Even some reviews that are mostly critical still acknowledge that certain therapy staff or caregivers were friendly.
common3 reviews mention this
Activities and resident engagement
Residents appear to stay engaged through scheduled activities.
Families mention an activities approach that includes programming and entertainment, and one review says residents were activity engaged during visits. Another account also describes multiple activities as a reason they looked forward to returning when circumstances improved. A review notes daily routines alongside care and therapy, reinforcing that engagement is part of what some families observe.
common3 reviews mention this
Meals and special food experiences
Dining shows up in reviews, including positive comments about special meals.
Some reviewers describe enjoying or being invited to special meals, and one mentions a soup maker as a standout. Other reviews still discuss food, including negative experiences like being served certain meals that families felt were inappropriate. Taken together, dining seems to be memorable either positively or negatively depending on the specific experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
139 resident community capacity
Types of Care
Skilled Nursing Facility
Pets
Cats allowed
Dogs allowed
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This neighborhood in Scranton, Pennsylvania, is a bustling area with plenty of amenities within close proximity. With several hospitals nearby, including Mercy Hospital Wound Care and Moses Taylor Hospital, residents have access to quality healthcare services. There are also numerous physicians' offices for various medical needs. Additionally, there are a variety of dining options such as Cooper's Seafood House and National Bakery, as well as cafes like Mansour's Grocery & Coffee and Northern Light Espresso Bar for socializing and enjoying meals. Pharmacies like Rite Aid and CVS Pharmacy are conveniently located for medication needs. For leisure activities, seniors can visit parks like Steamtown National Historic Site or Sherwood Park for outdoor enjoyment. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities that could make it a suitable choice for senior living.
Physicians
Scranton Neurological Associates PC (0.1 miles)
Cognetti & Conaboy Family Practice (0.1 miles)
Professional Orthopaedic Associates (0.1 miles)
Akash D. Agarwal, MD (0.1 miles)
John Anthony Kutz, MD (0.1 miles)
Joseph Patrick Bannon (0.1 miles)
Thomas Dzwonczyk M.D., FACC (0.1 miles)
Hospitals
Mercy Hospital Wound Care (0.1 miles)
Scranton Hospital Company (0.1 miles)
Regional Hospital of Scranton (0.1 miles)
Spirit of Mercy Skilled Nursing & Rehabilitation (0.1 miles)
Moses Taylor Hospital (0.3 miles)
Regional Hospital Surgery Center (0.4 miles)
Geisinger Community Medical Center (1.1 miles)
Restaurants
Cooper's Seafood House (0.2 miles)
National Bakery (0.4 miles)
McDonald's (0.5 miles)
Osaka Restaurant (0.6 miles)
Taco Bell (0.6 miles)
Bar Pazzo (0.8 miles)
Trax (0.8 miles)
Cafes
Mansour's Grocery & Coffee (0.6 miles)
Northern Light Espresso Bar (0.7 miles)
Carmen's At The Radisson Lackawanna Station (0.8 miles)
At Gardens At Scranton, the monthly cost for a private room is set at $5,743, which is notably higher than both the average cost in Lackawanna County ($4,832) and across Pennsylvania as a whole ($4,890). This price point may reflect the enhanced services, amenities, or overall quality of care provided by Gardens At Scranton. While it exceeds local and state averages, potential residents and their families might consider this investment as an assurance of superior support and a more enriching living environment tailored to individual needs.
Gardens At Scranton on seniors.fyi includes 5 photos including images showing interior, physical therapy, exercise equipment, building, parking, landscaping, dining, rehabilitation, and more.
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Exercise Equipment, Rehabilitation, and Physical Therapy
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