Gardens At Scranton

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Gardens At Scranton

824 Adams Avenue, Scranton, PA 18510

For more information about senior living options: (844) 490-3973

3.4 from 45 reviews
5 stars
24
4 stars
4
3 stars
1
2 stars
0
1 stars
16

Skilled Nursing Facility

Gardens At Scranton Costs & Pricing

At Gardens At Scranton, the monthly cost for a private room is set at $5,743, which is notably higher than both the average cost in Lackawanna County ($4,832) and across Pennsylvania as a whole ($4,890). This price point may reflect the enhanced services, amenities, or overall quality of care provided by Gardens At Scranton. While it exceeds local and state averages, potential residents and their families might consider this investment as an assurance of superior support and a more enriching living environment tailored to individual needs.

Floor plansGardens At ScrantonLackawanna CountyPennsylvania
Private$5,743$4,832$4,890

Overall Review of Gardens At Scranton

Pros

  • pro The Gardens feels like one big family that cares and wants to help.
  • pro The facility is clean and safe, with warm, caring staff.
  • pro The Activities Department provides many programs and entertainment to create a fun environment.
  • pro The staff are attentive, friendly, and kind, and communicate well with families.
  • pro The residents thrive and are happy under the care.
  • pro The staff go above and beyond to make residents feel like family and at home.
  • pro The building is beautiful, clean, and offers nice views.
  • pro The facility is known for having one of the best soup makers around.
  • pro Visitors are greeted kindly and treated with respect.
  • pro The care and rehab services provided are excellent.

Cons

  • pro The facility is severely understaffed and dirty, with residents left sitting in filth.
  • pro Residents reportedly develop infections due to neglect and poor care.
  • pro The environment has an immediate urine odor, unclean floors, and residents are frequently unattended.
  • pro The care is described as abusive, neglectful, and unprofessional by multiple reviewers.
  • pro There are claims of mismanagement and attempts to collect large sums, including threats to seize assets.
  • pro Some staff allegedly yell, argue, and show little bedside manner, with at least one instance of misinformation to emergency responders.
  • pro Several reviews state the place should be shut down and warn others to avoid it.
  • pro Personal belongings and medications are allegedly mishandled or removed without family knowledge.

Review

Across the reviews, The Gardens in the Scranton area emerges as a place of stark contrasts. For every story that sighs with relief and gratitude, there is another that swears the facility is overworked, dirty, and dangerous. The accounts run the gamut from glowing praise of compassionate, cohesive care to gut-wrenching condemnations of neglect and abuse. Taken together, they paint a picture of a place where the experience hinges as much on specific staff, shifts, and moments as it does on overall policy or the facility's reputation.

On the positive side, many residents and visitors describe environments where care feels personal and attentive. Several reviewers recount short stays that ended with appreciations for the rehab programs and the staff's dedication. One person notes that after two weeks there following a hospital stay, the staff were wonderful and did a great job with care and rehabilitation. Others describe The Gardens as a clean, safe, and welcoming neighborhood facility, with staff described as warm, caring, and like a single large family. The activities department is repeatedly praised for offering programs and entertainment that create a lively, engaging environment, and some families are impressed by the level of involvement from nursing and social work staff who stay in touch and help coordinate care. There are mentions of kind treatment during visits, frequent greetings, and the sense that residents are thriving and happy, which in turn makes family and friends feel at ease.

A common thread among the positive narratives is a sense of genuine care and communication. Several reviewers point to staff who go above and beyond - whether it's ensuring residents participate in Mass, organizing special meals, or accommodating individual requests. The emphasis on attentive, respectful interactions is echoed by many who feel their loved ones were treated with dignity and compassion. Some accounts highlight specific individuals who stood out - people in nursing or activities roles who contributed to a supportive atmosphere. In these stories, the facility's strengths include the ability to keep families informed, involve them in decisions, and provide a rehabilitation-focused environment where residents can pursue meaningful activities and social connections.

Yet the same facility provokes intensely negative reactions from other families. The criticisms center on chronic understaffing, poor hygiene, and inadequate attention to residents' basic needs. One reviewer explicitly describes the elevator opening into a scent of urine, unclean floors, and unattended residents, underscoring a sense of neglect tied to staffing levels. Others recount being left in soiled briefs for hours, leading to urinary tract infections, bruising, and even wounds that risk infection. There are mentions of delayed or skipped baths, delayed wound care, and gaps in supervision that left residents exposed to preventable risks. The recurring accusation is that when staffing is thin, standards slip and the most vulnerable patients pay the price.

Several reviews detail frightening incidents that people tie to systemic failures. Cases range from a resident developing a large bedsore after being left in bed too long, to infections and sores that appear to worsen while care is delayed, to reports of inconsistent or withheld medications and a lack of timely medical oversight. Some reviewers describe the facility as dirty or smelling of waste, with some patients described as being left in their own waste for extended periods. A few accounts go further, alleging abuse, yelling, or hostile treatment by certain staff members, and even broader concerns about the integrity of operations - stories of miscommunication with families, mismanagement, or outright distrust of the administration.

There are also pointed, emotionally charged grievances about specific shifts and personnel. One reviewer cites two night nurses - a heavyset man and an older woman who is described as loud and volatile - alleging that they yell, argue, and fail to provide compassionate care. Others talk about experiences where families felt ignored, with little or no updates on their loved ones' conditions. A few comments express profound disappointment with how medications are managed and how doctors are coordinated, including reports of conflicts with the facility's medical team and restrictions on outside physicians overseeing care. The most charged statements characterize the place as a "dump," a "prison," or even a facility that should be shut down, driven by experiences they describe as not only negligent but also financially and morally compromising.

In the midst of this volatility, there are recurring calls for better oversight and clearer communication. Several reviews emphasize the need for consistent staffing, reliable housekeeping, transparent medication management, and timely medical attention. Families repeatedly stress the importance of being informed and involved, both to verify care and to ease the emotional burden of having a loved one in rehabilitation or long-term care. The tension between the best and worst experiences suggests that outcomes may depend heavily on who is present on a given shift, how well the facility allocates resources, and how effectively it enforces standards across all floors and departments.

Taken as a whole, the collection of experiences at The Gardens presents a multifaceted portrait: one part heartfelt appreciation for dedicated caregivers who treat residents like family, and one part alarm at what appears to be systemic shortcomings that compromise safety and dignity. For readers considering this facility, the message is nuanced and pragmatic. It's important to tour multiple times, speak with staff across different shifts, ask pointed questions about staffing ratios, wound care protocols, infection control measures, and medication management, and trust personal observations about cleanliness, smell, and overall mood of residents. The reality for many is a mix of triumphs in rehab and compassionate interaction on one hand, and troubling gaps in basic care and communication on the other.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilkes-Barre Scranton International (6 miles away) Wilkes-Barre Scranton International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Gardens At Scranton is an assisted living community located in Scranton, PA. Our community offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.

Residents can take advantage of our beauty salon, where they can get pampered and feel their best. They can also enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Our community operated transportation provides convenient access to local destinations, and our computer center allows residents to stay connected with loved ones.

We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room fully equipped with exercise equipment. Residents can also enjoy gaming activities and spend time in our beautiful garden space. Housekeeping services are provided to ensure that residents' living spaces are clean and organized.

Mealtimes at The Gardens At Scranton are a highlight, with restaurant-style dining available in our spacious dining room. Special dietary restrictions can be accommodated to meet individual needs. For relaxation and quiet reading, residents can visit our small library.

The well-being of our residents is a top priority, which is why we offer various care services including 24-hour call system, assistance with daily living activities such as bathing and dressing, and medication management. Our mental wellness program promotes emotional well-being, while transportation arrangements are made for non-medical appointments.

Our community is surrounded by many conveniences, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby. We also provide scheduled daily activities along with planned day trips for residents to enjoy.

At The Gardens At Scranton, we strive to create a welcoming environment where residents feel at home while receiving the care they need. With our comprehensive amenities and care services, we provide residents with a comfortable and fulfilling lifestyle in the heart of Scranton.

Nearby Places of Interest

This neighborhood in Scranton, Pennsylvania, is a bustling area with plenty of amenities within close proximity. With several hospitals nearby, including Mercy Hospital Wound Care and Moses Taylor Hospital, residents have access to quality healthcare services. There are also numerous physicians' offices for various medical needs. Additionally, there are a variety of dining options such as Cooper's Seafood House and National Bakery, as well as cafes like Mansour's Grocery & Coffee and Northern Light Espresso Bar for socializing and enjoying meals. Pharmacies like Rite Aid and CVS Pharmacy are conveniently located for medication needs. For leisure activities, seniors can visit parks like Steamtown National Historic Site or Sherwood Park for outdoor enjoyment. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities that could make it a suitable choice for senior living.

Physicians

  • Scranton Neurological Associates PC (0.1 miles)
  • Cognetti & Conaboy Family Practice (0.1 miles)
  • Professional Orthopaedic Associates (0.1 miles)
  • Akash D. Agarwal, MD (0.1 miles)
  • John Anthony Kutz, MD (0.1 miles)
  • Joseph Patrick Bannon (0.1 miles)
  • Thomas Dzwonczyk M.D., FACC (0.1 miles)

Hospitals

  • Mercy Hospital Wound Care (0.1 miles)
  • Scranton Hospital Company (0.1 miles)
  • Regional Hospital of Scranton (0.1 miles)
  • Spirit of Mercy Skilled Nursing & Rehabilitation (0.1 miles)
  • Moses Taylor Hospital (0.3 miles)
  • Regional Hospital Surgery Center (0.4 miles)
  • Geisinger Community Medical Center (1.1 miles)

Restaurants

  • Cooper's Seafood House (0.2 miles)
  • National Bakery (0.4 miles)
  • McDonald's (0.5 miles)
  • Osaka Restaurant (0.6 miles)
  • Taco Bell (0.6 miles)
  • Bar Pazzo (0.8 miles)
  • Trax (0.8 miles)

Cafes

  • Mansour's Grocery & Coffee (0.6 miles)
  • Northern Light Espresso Bar (0.7 miles)
  • Carmen's At The Radisson Lackawanna Station (0.8 miles)
  • Zummo's Cafe (0.8 miles)
  • Starbucks (0.9 miles)
  • Panera Bread (3.5 miles)
  • Panera Bread (3.8 miles)

Pharmacies

  • Rite Aid (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Rite Aid (1.1 miles)
  • Rite Aid (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • The Medicine Shoppe Scranton (1.3 miles)

Parks

  • Steamtown National Historic Site (0.9 miles)
  • Sherwood Park (2 miles)
  • McDade Park (2.8 miles)

Places of Worship

  • Saint Stanislaus Pncc-Church (1.7 miles)
  • St Ann's Monastery Parish (2.1 miles)

Frequently Asked Questions

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