Gardens At Scranton
Save824 Adams Avenue, Scranton, PA 18510
For more information about senior living options: (844) 490-3973
At Gardens At Scranton, the monthly cost for a private room is set at $5,743, which is notably higher than both the average cost in Lackawanna County ($4,832) and across Pennsylvania as a whole ($4,890). This price point may reflect the enhanced services, amenities, or overall quality of care provided by Gardens At Scranton. While it exceeds local and state averages, potential residents and their families might consider this investment as an assurance of superior support and a more enriching living environment tailored to individual needs.
| Floor plans | Gardens At Scranton | Lackawanna County | Pennsylvania |
|---|---|---|---|
| Private | $5,743 | $4,832 | $4,890 |
Across the reviews, The Gardens in the Scranton area emerges as a place of stark contrasts. For every story that sighs with relief and gratitude, there is another that swears the facility is overworked, dirty, and dangerous. The accounts run the gamut from glowing praise of compassionate, cohesive care to gut-wrenching condemnations of neglect and abuse. Taken together, they paint a picture of a place where the experience hinges as much on specific staff, shifts, and moments as it does on overall policy or the facility's reputation.
On the positive side, many residents and visitors describe environments where care feels personal and attentive. Several reviewers recount short stays that ended with appreciations for the rehab programs and the staff's dedication. One person notes that after two weeks there following a hospital stay, the staff were wonderful and did a great job with care and rehabilitation. Others describe The Gardens as a clean, safe, and welcoming neighborhood facility, with staff described as warm, caring, and like a single large family. The activities department is repeatedly praised for offering programs and entertainment that create a lively, engaging environment, and some families are impressed by the level of involvement from nursing and social work staff who stay in touch and help coordinate care. There are mentions of kind treatment during visits, frequent greetings, and the sense that residents are thriving and happy, which in turn makes family and friends feel at ease.
A common thread among the positive narratives is a sense of genuine care and communication. Several reviewers point to staff who go above and beyond - whether it's ensuring residents participate in Mass, organizing special meals, or accommodating individual requests. The emphasis on attentive, respectful interactions is echoed by many who feel their loved ones were treated with dignity and compassion. Some accounts highlight specific individuals who stood out - people in nursing or activities roles who contributed to a supportive atmosphere. In these stories, the facility's strengths include the ability to keep families informed, involve them in decisions, and provide a rehabilitation-focused environment where residents can pursue meaningful activities and social connections.
Yet the same facility provokes intensely negative reactions from other families. The criticisms center on chronic understaffing, poor hygiene, and inadequate attention to residents' basic needs. One reviewer explicitly describes the elevator opening into a scent of urine, unclean floors, and unattended residents, underscoring a sense of neglect tied to staffing levels. Others recount being left in soiled briefs for hours, leading to urinary tract infections, bruising, and even wounds that risk infection. There are mentions of delayed or skipped baths, delayed wound care, and gaps in supervision that left residents exposed to preventable risks. The recurring accusation is that when staffing is thin, standards slip and the most vulnerable patients pay the price.
Several reviews detail frightening incidents that people tie to systemic failures. Cases range from a resident developing a large bedsore after being left in bed too long, to infections and sores that appear to worsen while care is delayed, to reports of inconsistent or withheld medications and a lack of timely medical oversight. Some reviewers describe the facility as dirty or smelling of waste, with some patients described as being left in their own waste for extended periods. A few accounts go further, alleging abuse, yelling, or hostile treatment by certain staff members, and even broader concerns about the integrity of operations - stories of miscommunication with families, mismanagement, or outright distrust of the administration.
There are also pointed, emotionally charged grievances about specific shifts and personnel. One reviewer cites two night nurses - a heavyset man and an older woman who is described as loud and volatile - alleging that they yell, argue, and fail to provide compassionate care. Others talk about experiences where families felt ignored, with little or no updates on their loved ones' conditions. A few comments express profound disappointment with how medications are managed and how doctors are coordinated, including reports of conflicts with the facility's medical team and restrictions on outside physicians overseeing care. The most charged statements characterize the place as a "dump," a "prison," or even a facility that should be shut down, driven by experiences they describe as not only negligent but also financially and morally compromising.
In the midst of this volatility, there are recurring calls for better oversight and clearer communication. Several reviews emphasize the need for consistent staffing, reliable housekeeping, transparent medication management, and timely medical attention. Families repeatedly stress the importance of being informed and involved, both to verify care and to ease the emotional burden of having a loved one in rehabilitation or long-term care. The tension between the best and worst experiences suggests that outcomes may depend heavily on who is present on a given shift, how well the facility allocates resources, and how effectively it enforces standards across all floors and departments.
Taken as a whole, the collection of experiences at The Gardens presents a multifaceted portrait: one part heartfelt appreciation for dedicated caregivers who treat residents like family, and one part alarm at what appears to be systemic shortcomings that compromise safety and dignity. For readers considering this facility, the message is nuanced and pragmatic. It's important to tour multiple times, speak with staff across different shifts, ask pointed questions about staffing ratios, wound care protocols, infection control measures, and medication management, and trust personal observations about cleanliness, smell, and overall mood of residents. The reality for many is a mix of triumphs in rehab and compassionate interaction on one hand, and troubling gaps in basic care and communication on the other.
The Gardens At Scranton is an assisted living community located in Scranton, PA. Our community offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable lifestyle.
Residents can take advantage of our beauty salon, where they can get pampered and feel their best. They can also enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Our community operated transportation provides convenient access to local destinations, and our computer center allows residents to stay connected with loved ones.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room fully equipped with exercise equipment. Residents can also enjoy gaming activities and spend time in our beautiful garden space. Housekeeping services are provided to ensure that residents' living spaces are clean and organized.
Mealtimes at The Gardens At Scranton are a highlight, with restaurant-style dining available in our spacious dining room. Special dietary restrictions can be accommodated to meet individual needs. For relaxation and quiet reading, residents can visit our small library.
The well-being of our residents is a top priority, which is why we offer various care services including 24-hour call system, assistance with daily living activities such as bathing and dressing, and medication management. Our mental wellness program promotes emotional well-being, while transportation arrangements are made for non-medical appointments.
Our community is surrounded by many conveniences, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby. We also provide scheduled daily activities along with planned day trips for residents to enjoy.
At The Gardens At Scranton, we strive to create a welcoming environment where residents feel at home while receiving the care they need. With our comprehensive amenities and care services, we provide residents with a comfortable and fulfilling lifestyle in the heart of Scranton.
This neighborhood in Scranton, Pennsylvania, is a bustling area with plenty of amenities within close proximity. With several hospitals nearby, including Mercy Hospital Wound Care and Moses Taylor Hospital, residents have access to quality healthcare services. There are also numerous physicians' offices for various medical needs. Additionally, there are a variety of dining options such as Cooper's Seafood House and National Bakery, as well as cafes like Mansour's Grocery & Coffee and Northern Light Espresso Bar for socializing and enjoying meals. Pharmacies like Rite Aid and CVS Pharmacy are conveniently located for medication needs. For leisure activities, seniors can visit parks like Steamtown National Historic Site or Sherwood Park for outdoor enjoyment. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities that could make it a suitable choice for senior living.
At Gardens At Scranton, the monthly cost for a private room is set at $5,743, which is notably higher than both the average cost in Lackawanna County ($4,832) and across Pennsylvania as a whole ($4,890). This price point may reflect the enhanced services, amenities, or overall quality of care provided by Gardens At Scranton. While it exceeds local and state averages, potential residents and their families might consider this investment as an assurance of superior support and a more enriching living environment tailored to individual needs.
Gardens At Scranton is located at 824 Adams Avenue, Scranton, PA 18510 in Lackawanna County, Pennsylvania
Yes, Gardens At Scranton allows both dogs and cats.
Gardens At Scranton on seniors.fyi includes 5 photos including images showing interior, building, parking, landscaping, dining, rehabilitation, physical therapy, exercise equipment, and more.
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