United House Apartments in Scranton, PA
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501 Pine St, Scranton, PA 18509
For more information about senior living options: (844) 490-3973
The apartment is very nice. The service is very good. The location is centrally located with easy access to transit, downtown, and the hospital. The units are well maintained. Pets are allowed. The maintenance staff is friendly.
The location is not very good due to noise and drinking. The place is filthy. Police are always present at the property. Maintenance is terrible. The staff are gone by 3 PM. The place is only good as a crash pad. Management would rather have a pregnant woman and her child out in the cold than allow them on the property. Reviewers say to stay away. The building always smells. Elevators are extremely slow. The front door seems to always have something wrong with it. Repairs are slow to fix.United House Apartments in Scranton, PA is best suited for budget-conscious adults who want a central, straightforward apartment with quick access to transit and downtown services, and who do not require on-site care or a highly managed living environment. The units can feel appealing - compact, clean enough, and with a basic, practical layout - and the location offers a practical upside: steps to buses, walkable access to downtown, and proximity to the hospital. This is not a care-focused community; it operates as an affordable apartment option where reliability of management and consistent upkeep are not guaranteed, but may be tolerable for those who can live with variability in service.
Those who should consider alternatives are seniors or families seeking true assisted living, memory care, or guaranteed 24/7 staff coverage. The resident experience here is defined by inconsistent management presence, with reports that staff depart by mid-afternoon and repairs drag, creating a sense of instability. Noise and disruptive social activity, occasional police presence, and concerns about safety further erode suitability for residents who depend on a calm, predictable environment. Even with decent apartments, the surrounding service level makes this a poor fit for anyone who needs structured routines, reliable housekeeping, or proactive resident support.
The main pros - the apartment quality and the central, walkable location - do offer tangible value, but they are consistently offset by the building's shortcomings. Units are described as well maintained yet basic, which matters for daily living without requiring major upgrades. The quietness and easy access to transportation and medical facilities are real conveniences that can simplify daily life for independent adults. The pet-friendly policy is a modest plus for animal lovers. However, those benefits are frequently undercut by cleanliness issues in common areas, slow or incomplete repairs, malfunctioning front doors, and sluggish elevators. In short, the positives tempt with comfort and practicality, while the negatives erode long-term satisfaction.
The downsides are substantively challenging. Noise from neighboring activity and drinking can intrude on peace, and occasional police visits signal a level of volatility that many seniors would rather avoid. Maintenance problems are not just occasional inconveniences; they are described as persistent with slow response times, and the building's security features - particularly the front door and elevator reliability - pose ongoing concerns. The perception that staff and management may be unhelpful or disengaged compounds these issues, making monthly living feel uncertain. One review highlights a barrier to guest access based on a resident's criminal record, underscoring a broader sense of rigid policy enforcement that can complicate family involvement and safety planning.
For families evaluating this community, a practical decision framework is essential. Tour at different times to observe how the building operates with staff present, and to gauge noise and security in real-world conditions. Ask pointed questions about maintenance response times, after-hours support, and who handles urgent repairs if problems arise after 3 PM. Confirm the scope of on-site services and whether any assisted living or supportive resources can be coordinated nearby if needs evolve. Verify current lease terms, pet arrangements, and any resident screening policies that could affect family visits. Compare these realities with nearby options that offer more consistent upkeep and staff coverage to avoid placing vulnerable loved ones in a setting that feels unstable.
In the end, United House Apartments may satisfy a narrow group: those prioritizing price and location who can tolerate inconsistent service, occasional cleanliness concerns, and a lighter level of staff oversight. For seniors and families seeking dependable care, safety, and predictable maintenance, stronger alternatives are the wiser course. The decision hinges on whether the priority is affordability and proximity or reliable, 24/7 support and a calm, well-maintained environment. If choosing this community, proceed with measured expectations, a thorough on-site evaluation, and a concrete plan for rapid assistance should problems arise. It is not an ideal fit for an assisted-living trajectory, but could function as a short-term, budget-conscious option for highly independent residents willing to navigate the variability.
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Wilkes-Barre Scranton International (6 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.United House Apartments in Scranton, PA is an exceptional assisted living community that offers a range of amenities and care services to ensure the utmost comfort and well-being of our residents.
Our community provides devotional services off-site, allowing residents to engage in spiritual activities that are meaningful to them. We understand the importance of maintaining a strong faith and offer this opportunity for our residents to nurture their spirituality.
The indoor common areas at United House Apartments are designed to be welcoming and comfortable, providing ample space for socializing or simply relaxing with a good book. These areas serve as a hub for residents to connect with one another and build meaningful relationships.
We also offer specialized care for individuals with diabetes, ensuring they receive the necessary support and assistance in managing their condition. Our dedicated staff members are trained to provide diabetic care and work closely with residents to create personalized care plans.
At United House Apartments, we believe in creating an enriching experience for our residents by offering a variety of activities. Devotional activities offsite allow residents the opportunity to participate in religious events outside of our community while still feeling connected to their faith.
Our location boasts several conveniences nearby, including 8 cafes where residents can enjoy a cup of coffee or meet friends for a meal. Additionally, 3 parks provide opportunities for outdoor recreation and relaxation. With 13 pharmacies, accessing medication is convenient, and there are 28 physicians nearby who can provide medical care when needed. Residents also have numerous dining options with 34 restaurants nearby. For those seeking spiritual fulfillment, there are two places of worship located close by. And should any medical emergencies arise, there are 12 hospitals within reach.
United House Apartments is committed to providing high-quality care in a warm and welcoming environment. Our community offers the perfect blend of comfort, convenience, and compassionate support to enhance the lives of our valued residents.
This part of Scranton, Pennsylvania, offers a diverse and convenient range of amenities for seniors looking to relocate. The area boasts numerous dining options ranging from seafood and sushi to fast food chains, as well as cafes for a relaxed atmosphere. Additionally, there are several reputable medical professionals and hospitals within close proximity, ensuring easy access to healthcare services. Pharmacies are also conveniently located nearby for medication needs. For leisure activities, there are parks such as Steamtown National Historic Site for outdoor enjoyment. Places of worship like Saint Stanislaus Pncc-Church and St Ann's Monastery Parish provide spiritual support for residents. Overall, this area provides a blend of practicality and leisure opportunities ideal for those considering senior living in a vibrant community in Scranton.
United House Apartments is located at 501 Pine St, Scranton, PA 18509 in Lackawanna County, Pennsylvania
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