819 Jefferson Ave, Scranton, PA 18510
To contact a resident: (570) 346-5951
For more information about senior living options: (866) 208-4318
Serenity Care Scranton Costs & Pricing
At Serenity Care Scranton, the pricing structure for room types is notably competitive when compared to both Lackawanna County and the wider Pennsylvania market. For instance, their semi-private rooms are available at $2,450 per month, significantly lower than the county average of $3,343 and the state average of $3,542. Similarly, for those seeking a more private accommodation option, Serenity Care offers one-bedroom units at $3,150 - a price that not only undercuts Lackawanna County's average of $3,009 but also remains more affordable than Pennsylvania's prevailing rate of $4,006. These cost-effective options highlight Serenity Care Scranton's commitment to providing high-quality care while maintaining affordability for its residents.
| Floor plans | Serenity Care Scranton | Lackawanna County | Pennsylvania |
|---|---|---|---|
| Semi-Private | $2,450 | $3,343 | $3,542 |
| 1 Bedroom | $3,150 | $3,009 | $4,006 |
Overall Review of Serenity Care Scranton
Pros
The staff are caring, friendly, and attentive.
The facility is clean, well kept, and provides a warm, welcoming environment.
Residents are engaged and the community is close-knit.
Administrators and management are supportive, approachable, and dedicated.
Families feel grateful that their loved ones are safe and well cared for.
The dining area is spacious and restaurant-like, offering a pleasant dining experience.
Scranton Manor is conveniently located near hospitals with available parking.
The staff go above and beyond to meet residents' needs and comfort.
The administrator is lovely, compassionate, and reassuring.
Cons
The facility wasnât as organized or as clean in recent visits.
There didnât seem to be as much outdoor activity or outdoor space for the residents.
The buildings were a little bit older.
The outside needed some TLC.
Things had changed recently, and it wasnât as impressive or well-kept as it used to be.
Review
Serenity Care Scranton is best suited for families seeking a warm, person-centered setting where staff attention and a close-knit community come first. The strongest value here is the human connection: caring caregivers, a responsive administrator, and a care team that treats residents like family. Visitors repeatedly note a genuine, engaging vibe, residents appear active, meals feel welcoming, and daily life centers on interaction rather than institutional formality. For families who want a homey atmosphere with staff who will know the residentâs name and routine, this community stands out.
Those weighing alternatives should consider options if modern infrastructure or maximum quiet are absolute requirements. Several reviews flag that the building itself is older and that outdoor space is limited, with a sense that the campus sits in a busy Scranton corridor. If private rooms, expansive outdoor courtyards, and a gleaming, contemporary look are non-negotiables, or if a more tranquil street setting is preferred, itâs prudent to compare with newer facilities nearby. Additionally, a few recent observations from outside professionals suggest moments where organization or cleanliness dipped, which may push families toward facilities with a more consistent daily cadence or stricter housekeeping standards.
The communityâs advantages largely offset its drawbacks when the right resident profile is in play. The dining area is described as restaurant-like, spacious, bright, and conducive to social meals, complementing a living space that accommodates companionship and activity. Staff excellence and accessibility are repeatedly highlighted: administrators who engage with families, a Medical Director who earns trust, and an Activity Director who adds personality and vitality. The proximity to hospitals and the convenience of parking further reduce everyday friction for families needing frequent visits or quick access to medical services. In short, for residents who value skilled, compassionate care and an atmosphere that feels like a supportive extended family, the positives significantly counterbalance the buildingâs age and occasional operational concerns.
However, the cautions cannot be dismissed. The same busy Scranton location that helps with access can also limit outdoor opportunities, and even the best staff can be strained when the environment becomes crowded or routines drift. Comments about recent weeks showing a drop in organization and cleanliness matter, consistency in daily operations matters for ongoing peace of mind, especially for families watching someone through a transition to assisted living. Some rooms accommodate two or three residents, which may be welcome for social reasons but less desirable for families seeking private accommodations. These factors mean that the decision hinges on how much emphasis is placed on personal touch and community life versus pristine, quiet surroundings and highly predictable, uniform operations.
For families in the early or mid-stages of assisted living where a responsive administrator and hands-on care are paramount, Serenity Care Scranton offers a compelling package. It is particularly strong for relatives who want staff who remember loved onesâ preferences, who value an active social calendar, and who prize a dining experience that feels welcoming rather than clinical. Prospective residents should verify current condition during personal visits, speak with multiple staff members, and observe morning versus afternoon activity levels to gauge consistency. Ask about room configurations, current housekeeping rhythms, and how often the care team reviews personalized plans to ensure alignment with evolving needs.
In the end, Serenity Care Scranton delivers a practical, experience-tested blend of warmth, community, and capable oversight that can honor the intent of a long-standing caregiver relationship. It is a solid recommendation for families prioritizing humane interaction, frequent family-facing leadership, and a home-like environment near medical resources. It is less ideal for those who demand private rooms as a default, a cliniclike level of predictability, or a serene, park-like exterior without the bustle of a busy city corridor. Visit with a checklist in hand, compare a couple of other nearby options, and let the impression at the entry, staff warmth, administrator accessibility, and the way residents interact with one another, cement the choice.















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