Palmilla Senior Living

Pros

• The staff at Palmilla Senior Living are very friendly and helpful, creating a welcoming atmosphere for residents and families alike.
• Residents enjoy the clean, bright, and sunny environment of the facility, contributing to a positive community feeling.
• The activities provided keep residents engaged, with some great outings enhancing their overall experience.
• Many families appreciate the consistent medication management and attentive care their loved ones receive.
• The facility is praised for its good food, with many residents expressing satisfaction with meal options available.
• Families have found communication from staff to be prompt and positive, alleviating worries about their loved ones' well-being.
• The executive director actively checks on residents to ensure they are doing well, demonstrating a commitment to resident care.
• The availability of various amenities like a movie theater and puzzle room enhances the quality of life for residents at Palmilla.
• Overall impressions indicate high levels of satisfaction among residents and their families regarding the living conditions and support provided by staff members.
• Many reviewers express a strong willingness to recommend Palmilla Senior Living to others seeking similar facilities for their loved ones.

Cons

• One reviewer expressed dissatisfaction with the memory care rooms, describing them as "like a jail cell" and "tiny and institutional."
• Concerns were raised about the facility's ability to handle residents with dementia, alleging that they evicted a parent without proper communication or adherence to an agreed health plan.
• A reviewer noted that there was an issue with staffing shortages, particularly affecting service in the Assisted Living sector.
• Another individual mentioned that while some activities were available, there seemed to be a reluctance among existing groups to teach others how to play certain games.
• Complaints about food quality were made, with one resident commenting that meals became bland after the departure of the previous chef and suggesting dietary considerations for low salt and sugar diets weren't adequately met.
• Negative experiences regarding responsiveness from staff were reported, particularly concerning a case of "elder dumping" where a resident's care plan was not followed.
• A reviewer described their overall experience as "not good," indicating dissatisfaction with the facility despite it being previously considered highly.
• Some reviewers found that Palmilla Senior Living appeared somewhat older or didn’t meet their expectations in terms of room size during tours compared to newer facilities.

Review

Palmilla Senior Living has garnered a mix of positive and negative feedback from residents and their families, providing a nuanced portrait of life at this assisted living facility. Many families have expressed satisfaction with the quality of care their loved ones receive, emphasizing the supportive and friendly nature of the staff, which encourages a community atmosphere. A prominent theme throughout multiple reviews is the attentiveness of the caregivers. Families report that residents often feel at home due to the kindness and professionalism exhibited by both the staff members and fellow residents. This sense of belonging is particularly meaningful for families whose loved ones are grappling with conditions like dementia.

The transition to Palmilla has been notably smooth for several families who relocated their loved ones from other states or facilities. One caregiver observed that moving her mother closer to family provided peace of mind, given her moderate dementia diagnosis. Residents' medication management is highlighted as consistent and reliable, further contributing to parents’ comfort in their new environment. The overall cleanliness and decor of Palmilla have been well-received; families commend its bright, sunny atmosphere and the appeal of its communal spaces.

However, despite many favorable reviews, some critiques have emerged regarding various aspects of life at Palmilla Senior Living. Notably, there were comments on food quality changes after a chef's departure—residents found that meals had become bland or unsatisfactory over time. While some are pleased with the variety offered during meal times, others felt that dietary needs for low-salt or low-sugar meals were not adequately met. The activities schedule was also mentioned for being somewhat repetitive; although great outings occasionally take place, many residents expressed a desire for more diversity in programming.

Staffing levels seemed to be a recurrent concern as well; while most reviewers praised staff attentiveness, several pointed out periods where staffing shortages affected service quality—particularly within assisted living areas. Feedback from multiple sources indicated some difficulty in participation in group activities for those looking to learn new games or crafts due to unwelcoming groups already established among residents. Nevertheless, it’s worth noting that family members appreciated proactive communication about their loved ones’ wellbeing from staff members.

In terms of facilities offered at Palmilla Senior Living, there was significant appreciation for apartment sizes and available amenities such as movie theaters, puzzle rooms, libraries, and a host of social events organized for resident engagement. Many respondents conveyed their trust in the facility’s ability to cater to memory care needs specifically if managed properly within agreed health plans—a sentiment contradicted by less favorable experiences reported by some families regarding care when dementia behaviors became challenging.

While occasional dissatisfaction surfaces regarding certain operational elements at Palmilla Senior Living—including food quality fluctuations and activity program management—the overwhelming majority relayed positive experiences centered around compassionate caregiving practices and an inviting community environment. Families largely endorse Palmilla as a commendable choice among senior living options; they would recommend it without reservation based on personal experiences accommodating various levels of care—from independent living through assisted living communities tailored specifically for memory care patients.

Overall, prospects considering Palmilla Senior Living will find robust testimonies underscoring both exceptional elements like caring staff dynamics and beautiful surroundings against sporadic challenges needing attention surrounding dietary preferences or activity variety—all critical factors influencing decisions about senior living arrangements today.

This part of Albuquerque, New Mexico offers a variety of healthcare options for seniors, with several clinics, pharmacies, and hospitals located within a few miles. There are also numerous dining options nearby, ranging from casual fast food to sit-down restaurants. For those who enjoy outdoor activities, there are several parks in the area where one can take a leisurely walk or enjoy the natural surroundings. Additionally, there are places of worship for spiritual needs and cafes for socializing with friends or family. The neighborhood also features a movie theater for entertainment purposes. Overall, this area provides convenient access to essential services and amenities that cater to the needs of seniors looking to live comfortably in Albuquerque.

Physicians

• Arora Madhu Unm Westside Clinic Albuquerque (0.1 miles)
• Dogwood Therapy Service (1.1 miles)
• Southwest Medical Associates (1.2 miles)
• Presbyterian Cardiology Clinic In Rio Rancho At Rust Medical Center (1.3 miles)
• Presbyterian Interventional Cardiology & Electrophysiology in Rio Rancho at Rust Medical Center (1.3 miles)
• Epiphany Dermatology (1.4 miles)
• Ted & Margaret Jorgensen Cancer Center (1.4 miles)

Restaurants

• Desert Greens Bar And Grill (0.6 miles)
• Olive Garden (1.2 miles)
• Chick-Fil-A (1.2 miles)
• Sonic Drive-In (1.4 miles)
• BJ's Restaurant & Brewhouse (1.5 miles)
• M'tucci's Moderno Italian Restaurant (1.6 miles)
• Taco Cabana (1.7 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Olive Tree Compounding Pharmacy (1.8 miles)
• CVS Pharmacy (2.8 miles)
• CVS Speciality (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (1.2 miles)
• Satellite Coffee (1.8 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (4.9 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (1.3 miles)

Places of Worship

• First Baptist Church O (1.7 miles)

Hospitals

• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (3.3 miles)
• HealthSouth Rehabilitation Hospital (5.8 miles)
• Tri Core Reference Lab (6.3 miles)

Parks

• Montecito Estates Park (4.2 miles)
• Petroglyph National Monument (4.9 miles)
• Graves Park (6.8 miles)