Skies Healthcare and Rehabilitation Center

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  • Interior

    A well-equipped gym with modern exercise machines and workout space.

  • Decor

    A cozy dining room setup with elegantly arranged tables and chairs, featuring floral centerpieces and decorative wall art.

  • Living Room

    A cozy living room with a striped sofa, armchair, and a small decorative tree by the window.

  • Building

    A building with a tiled roof and a covered entrance.

  • Bedroom

    A well-lit hospital room with a bed, medical equipment, and comfortable furnishings.

  • Trees

    A backyard patio with outdoor seating under a canopy, surrounded by trees and set against a clear blue sky.

  • Kitchen

    A multipurpose room featuring laundry and kitchen appliances with a seating area.

  • Painting

    A cozy living room with a sofa, armchair, and coffee table, decorated with paintings and an indoor plant.

Skies Healthcare and Rehabilitation Center

9150 McMahon NW, Albuquerque, NM 87114

For more information about senior living options: (844) 490-3973

2.8 from 17 reviews
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Skilled Nursing Facility

Overall Review of Skies Healthcare and Rehabilitation Center

Pros

  • pro Several staff members at Skies Healthcare and Rehabilitation Center are described as caring and professional, making a positive impact on residents' care.
  • pro The Activities Director received high praise for providing engaging activities that greatly improved the residents' experiences.
  • pro One review highlighted the excellent care provided during a short-term stay due to a back injury, noting the effectiveness of the physical therapist in helping with recovery.
  • pro Some relatives expressed gratitude for the dedicated attention their loved ones received during their time at the facility.
  • pro Certain patients reported that they felt well cared for and appreciated the nursing staff's efforts to keep them informed about their conditions during their stay.

Cons

  • pro The care for residents is nonexistent, with excessively long response times to call buttons.
  • pro Rooms and bathrooms are consistently dirty, with staff providing excuses for the lack of cleanliness.
  • pro Residents who require assistance with eating do not receive adequate help, leading to potential health risks.
  • pro There is a severe shortage of staff, resulting in delayed responses to residents' needs.
  • pro Medical needs such as UTI symptoms were ignored despite family reports, leading to unnecessary hospital visits.
  • pro Some staff members are rude and unprofessional, lacking accountability in caregiving responsibilities.
  • pro The facility itself feels outdated and lacks proper maintenance and appeal.
  • pro There are numerous complaints regarding the quality of food served, often unsuitable for residents' dietary needs.
  • pro Patients experience neglect due to prolonged wait times for care and poor communication from staff.
  • pro Overall experiences reveal a lack of empathy and concern for resident dignity in this facility.

Review

The experience of patients and their families at Skies Healthcare and Rehabilitation Center seems to be a mixed bag, with numerous accounts highlighting serious concerns about the standard of care provided. A significant number of reviews draw attention to the alarming lack of responsiveness when residents press call buttons for assistance. Many complain that it can take as long as half an hour—or longer—for staff to respond, which can be especially distressing for those who are vulnerable and in need of immediate help. The cleanliness of the facility is another area that has come under fire; multiple reviewers mention dirty rooms and bathrooms, with staff frequently offering excuses for why they can't maintain appropriate standards. These issues contribute to an overall perception that resident care at Skies is inadequate.

Food service at Skies received a variety of opinions among reviewers. While some described the meals as sufficiently balanced, others reported critical shortcomings, especially concerning dietary needs and assistance with eating. Reviews highlighted instances where residents required help due to limited mobility or other health issues but were not given adequate support from staff members. This neglect extends beyond meal service; complaints emerged regarding the frequency of changing bed sheets, with several families reporting insufficient changes due to claims of running out supplies.

Despite these criticisms, there were accounts praising individual staff members who demonstrated genuine compassion and dedication to their roles as caregivers. Some families noted that certain Certified Nursing Assistants (CNAs) went above and beyond in providing quality care, nurturing environments for residents who often felt isolated or neglected. Nevertheless, such commendable behavior appeared sporadic amid reports indicating broader systemic failures within management practices at the facility itself.

Medical attention—or lack thereof—was another major concern raised in multiple reviews. Some family members expressed frustration at the apparent absence of doctors checking on patients regularly or addressing pressing medical issues like urinary tract infections (UTIs). In instances where family members identified symptoms or urgent medical necessities, they felt their concerns were largely ignored by nurses or left unaddressed until complications arose necessitating emergency care elsewhere.

One particularly heart-wrenching account detailed a resident's battle with COVID-19, suggesting inadequate measures were taken during outbreaks that dramatically impacted residents' health outcomes. Families voiced deep sorrow over how quickly these conditions deteriorated once contracted within the nursing home environment. Such tragic incidents indicate potential failings in infection control protocols and emphasize the need for better preparedness against viral contagions.

While some individuals had positive experiences—particularly highlighting more favorable interactions with caring staff members during therapy sessions—those accounts seemed overshadowed by numerous grievances raised about other areas within the facility's operation. Concerns over communication barriers further compound frustrations; it was noted that relatives living far away struggled simply to ascertain patients' well-being due to difficulties reaching staff via phone lines leading into wards filled with answering machines.

In conclusion, Skies Healthcare and Rehabilitation Center appears to be grappling with significant challenges impacting its operational efficacy while meeting residents' fundamental needs for dignity and effective care management. The conflicting testimonials underline an essential reality: many families are often left feeling disillusioned by their experiences when relying on institutional settings designed ostensibly for comfort but increasingly characterized by inadequate oversight and compassion-driven caregiving principles vital in eldercare contexts.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albuquerque International (13 miles away) Albuquerque International (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Skies Healthcare and Rehabilitation Center in Albuquerque, NM is a premier assisted living community that provides exceptional care and a comfortable living environment for seniors. With a variety of amenities, care services, and nearby conveniences, residents can enjoy a fulfilling and enriching lifestyle.

The community offers fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet access, and housekeeping services to ensure a pleasant living experience. Residents can relax and socialize in the outdoor space or garden area, while the dining room provides a comfortable setting for enjoying delicious meals prepared by the staff or accommodating special dietary restrictions. Additionally, the kitchenettes in each unit allow residents to prepare light snacks or drinks at their convenience.

The dedicated staff at Skies Healthcare and Rehabilitation Center ensures 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. The team also coordinates with health care providers to ensure that residents receive comprehensive medical care. Medication management is provided to help residents adhere to their prescribed regimens, promoting their overall well-being.

To enhance mental wellness, the community offers a specialized program that focuses on promoting emotional health through engaging activities and personalized attention. Residents can participate in scheduled daily activities that cater to their interests and abilities. Transportation arrangements are available for medical appointments, ensuring residents have convenient access to healthcare services when needed.

In addition to the excellent amenities provided within the community itself, Skies Healthcare and Rehabilitation Center benefits from its proximity to various nearby establishments. With four cafes, one park, nine pharmacies, 23 physicians' offices, 17 restaurants offering diverse dining options nearby, along with places of worship, theaters, and hospital facilities close by; residents have easy access to numerous conveniences for shopping, recreation, entertainment,and healthcare needs.

Overall , Skies Healthcare and Rehabilitation Center offers seniors a supportive environment where they can receive quality care while enjoying an active lifestyle surrounded by essential amenities and nearby conveniences that enhance their well-being and happiness.

Nearby Places of Interest

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (2.2 miles)
  • Satellite Coffee (2.5 miles)
  • Starbucks (2.9 miles)
  • Starbucks (5.6 miles)
  • Starbucks (7.5 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Olive Tree Compounding Pharmacy (1.1 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • CVS Speciality (2.8 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • Presbyterian Cardiology Clinic In Rio Rancho At Rust Medical Center (0.6 miles)
  • Presbyterian Interventional Cardiology & Electrophysiology in Rio Rancho at Rust Medical Center (0.7 miles)
  • Arora Madhu Unm Westside Clinic Albuquerque (0.7 miles)
  • Ted & Margaret Jorgensen Cancer Center (0.7 miles)
  • New Mexico Orthopedics (1 miles)
  • Dogwood Therapy Service (1.3 miles)
  • Piñon Perinatal (1.4 miles)

Restaurants

  • Desert Greens Bar And Grill (0.9 miles)
  • M'tucci's Moderno Italian Restaurant (0.9 miles)
  • Taco Cabana (1 miles)
  • Sonic Drive-In (1.6 miles)
  • Olive Garden (1.8 miles)
  • Chick-Fil-A (1.9 miles)
  • Chick-Fil-A (2.2 miles)

Places of Worship

  • First Baptist Church O (1.9 miles)

Theaters

  • Regal Cinema UA Cottonwood Stadium 16 (2.1 miles)

Hospitals

  • Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (3.3 miles)
  • HealthSouth Rehabilitation Hospital (6.5 miles)
  • Tri Core Reference Lab (7.1 miles)

Parks

  • Montecito Estates Park (4.1 miles)
  • Petroglyph National Monument (5.1 miles)
  • Graves Park (7.3 miles)

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