The Village At Alameda

Pros

• Residents appreciate the cleanliness and upkeep of their apartments and the facility as a whole.
• The staff is consistently described as kind, caring, and attentive to residents' needs.
• The food quality is praised by several residents, with many expressing enjoyment in the meals served.
• Activities provided at the facility keep residents engaged and active within the community.
• The leadership team, including the Executive Director, is noted for being compassionate and responsive to concerns.
• Many residents have formed friendships within the community, contributing to a positive living environment.
• Family members express satisfaction with the level of care their loved ones receive at The Village at Alameda.

Cons

• There have been numerous resident complaints about food quality, variety, amount, lack of condiments, lateness of delivery, and frequently meals not delivered.
• The Director seems uninterested in addressing the food issues.
• Some staff members do not appear qualified or interested in their work.
• Medication management was unorganized and staff lacked knowledge about it.
• There were instances where multiple staff members took breaks at the same time, leading to inadequate assistance for residents.
• Overall experience with the staff was described as a mixed bag, indicating inconsistency in care quality.

Review

The Village at Alameda has garnered a mix of reviews from families and residents, reflecting a range of experiences that highlight both the strengths and weaknesses of the facility. The general consensus is that it offers a pleasant and engaging environment for seniors, though there are notable concerns regarding the quality and management of its food service. This duality paints a complex picture of life at The Village, illustrating that while many aspects are commendable, others require urgent attention for improvement.

Residents and visitors have praised The Village at Alameda for its community atmosphere and cleanliness. Many reviewers noted that their loved ones enjoy the amenities offered, including numerous activities designed to keep residents engaged. The presence of staff who are not only caring but also attentive to resident needs stands out positively in several accounts. One family member remarked on how well their mother was treated by the staff, emphasizing their friendly demeanor and compassionate care. Additionally, several comments highlighted positive interactions with executive leadership like Rhonda Griego, whose open-door policy fosters an environment where residents feel comfortable voicing concerns.

The feedback regarding living accommodations is largely favorable as well. Comments about the spaciousness and cleanliness of individual apartments reflect that residents have suitable environments to call home. Families appreciate the ongoing housekeeping assistance provided by staff, which helps ensure that living areas remain tidy. Many residents have developed friendships within this close-knit community, contributing to an overall sense of belonging.

However, one area consistently flagged as problematic is food quality and service. Multiple reviews detailed complaints about inadequate food preparation—specifically mentioning issues such as lack of variety and condiments—as well as occasional meal delivery failures. Several users expressed frustration over these challenges after addressing them with management without perceiving any substantial improvements or interest from directors in resolving these matters comprehensively. Given that mealtime can be a fundamental aspect of daily life for seniors—often anticipated as a source of enjoyment—this concern warrants serious consideration from those overseeing operations at The Village.

Amidst critiques about food services, there remains overwhelming praise for other aspects like healthcare provisions available on-site. Reviews mention regular doctor visits within the facility itself along with nursing staff who provide necessary medical support around the clock. Such resources offer comfort to families who may otherwise worry about their loved ones’ health needs being met adequately in a new setting.

Personal anecdotes from families reveal an overarching sentiment: despite certain deficiencies in service quality—particularly related to dining experiences—the wider community atmosphere appears rewarding for most residents. Some family members express unwavering confidence in recommending The Village at Alameda based on their experiences with attentive management and dedicated staff willing to go above and beyond when issues arise.

In conclusion, while The Village at Alameda shines brightly in terms of community engagement, staffing compassion, and room cleanliness—qualities resonating strongly throughout numerous testimonials—it’s equally crucial for future improvement efforts to be directed toward enhancing meal satisfaction among residents. Combining heartfelt care with practical efficiency will not only elevate this facility's standing but also profoundly enrich each resident’s experience during their time there.

This part of Albuquerque, New Mexico offers a range of amenities and services that cater to a senior population. With numerous dining options such as VARA Winery and Distillery, Farm & Table, and Vic's Daily Cafe, seniors can enjoy a variety of delicious meals without having to travel far. Additionally, there are several healthcare facilities nearby including physicians' offices like Karel Jill Ortiz M D and Pacific Cataract and Laser Institute, as well as pharmacies like Walgreens and Smith's Food & Drug for easy access to medications and medical supplies. For entertainment, there is the Regal Cinema UA Cottonwood Stadium 16 for movie lovers. Places of worship such as the First Baptist Church O and Sandia Presbyterian Church provide spiritual support for those seeking it. Overall, this area offers convenience and comfort for seniors looking to settle in Albuquerque.

Restaurants

• VARA Winery and Distillery (0.2 miles)
• Subway (0.5 miles)
• Farm & Table (1.3 miles)
• El Pinto (1.5 miles)
• Chick-Fil-A (1.7 miles)
• Cracker Barrel (2.1 miles)
• Vic's Daily Cafe (2.3 miles)

Cafes

• Starbucks (0.4 miles)
• Satellite Coffee (2.7 miles)
• The Range Cafe (4.8 miles)
• Starbucks (4.9 miles)

Physicians

• Karel Jill Ortiz M D (0.4 miles)
• Aspire (1.1 miles)
• New Mexico Cancer Center (1.1 miles)
• Optum Ophthalmology & Optometry (1.5 miles)
• Pacific Cataract and Laser Institute (1.5 miles)
• Retina Consultants of New Mexico (1.7 miles)
• Sandia Foot & Ankle (2.1 miles)

Pharmacies

• Allison David MD (1.5 miles)
• Walgreens (1.6 miles)
• Rx Innovations (1.7 miles)
• Smith's Food & Drug (2.6 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.8 miles)

Hospitals

• HealthSouth Rehabilitation Hospital (1.9 miles)
• Tri Core Reference Lab (2.5 miles)
• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (5.2 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (3.2 miles)

Places of Worship

• First Baptist Church O (4.3 miles)
• Sandia Presbyterian Church (4.6 miles)