MorningStar Assisted Living & Memory Care of Albuquerque

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  • Interior

    A spacious and elegantly designed lobby featuring a grand staircase, chandelier, and seating area.
  • Decor

    A well-furnished lobby with a grand piano and a comfortable seating area.
  • Living Room

    A cozy living room with a sofa, large window, and kitchenette area.
  • Building

    A beautifully lit building with a landscaped courtyard at dusk.
  • Architecture

    The entrance features a wooden canopy supported by stone pillars, with benches on either side and double doors leading inside.
  • Bedroom

    A modern bedroom with vibrant decor, featuring a colorful bedspread and matching art pieces on the walls.
  • Dining

    A modern bar area with a sleek counter and stylish chairs.
  • Lighting

    A modern restaurant interior featuring a stylish bar and seating area.
  • Artwork

    An elegantly designed dining room with a beautifully set table and stylish decor.
  • Seating Area

    A modern lounge with comfortable seating and ambient lighting.
  • Floor Plan

    A floor plan of an apartment featuring two bedrooms, a bathroom, and a living area.
  • Seating

    A cozy dining area with a long counter and chairs, featuring warm lighting and artistic decor.
  • Conference Room

    A well-lit conference room with rows of chairs facing a large screen at the front.

MorningStar Assisted Living & Memory Care of Albuquerque

8051 Palomas Ave NE, Albuquerque, NM 87109

For more information about senior living options: (844) 490-3973

4.4 from 85 reviews
5 stars
64
4 stars
11
3 stars
0
2 stars
2
1 stars
8

Assisted Living Memory Care

MorningStar Assisted Living & Memory Care of Albuquerque Costs & Pricing

At MorningStar Assisted Living & Memory Care of Albuquerque, the cost structure reflects a premium experience tailored to residents' needs. Monthly rates for studio apartments start at $5,120, significantly higher than both the Bernalillo County average of $3,540 and the state average of $3,553. One-bedroom units are priced at $6,065, again surpassing local and state figures. For those requiring more space, two-bedroom accommodations are available for $7,575 - considerably above the county's average of $5,123 and New Mexico's average of $4,777. The semi-private option is priced at $8,980, which stands in stark contrast to the more affordable county rate of $3,285 and state rate of $3,324. These costs reflect the high-quality care and comprehensive services provided at MorningStar, positioning it as a premier choice in assisted living within the region.

Floor plansMorningStar Assisted Living & Memory Care of AlbuquerqueBernalillo CountyNew Mexico
Studio$5,120$3,540$3,553
1 Bedroom$6,065$4,162$4,055
2 Bedrooms$7,575$5,123$4,777
Semi-Private$8,980$3,285$3,324

Overall Review of MorningStar Assisted Living & Memory Care of Albuquerque

Pros

  • pro The facility is beautiful and very clean, with friendly, hardworking staff.
  • pro The building is really nice, and the staff are caring and professional.
  • pro The nursing staff is top-notch, delivering compassionate care with attention to detail.
  • pro The housekeeping and maintenance teams, along with the dining staff, go above and beyond.
  • pro The dining program offers delicious food and outstanding service, with staff that care about residents' dining experience.
  • pro The staff encourage resident participation in activities, helping residents stay engaged and active.
  • pro Analise Pham in the front office is warm, efficient, and makes transitions smooth.
  • pro The medical director Elijah coordinates care professionally and thoughtfully, inspiring confidence.
  • pro The Reflection unit provided excellent care during the transition to hospice.

Cons

  • pro The facility neglected the reviewer's mother to death.
  • pro The staff were mean and the food was disgusting.
  • pro Hygiene was substandard, with the resident's toes dirty with grime and nails not trimmed.
  • pro The memory care food was bad, and the resident was given juice instead of water despite requests.
  • pro Eyeglasses and personal belongings were not tracked and ended up missing.
  • pro Staff were often on their phones and inattentive, including the male supervisor.
  • pro Family concerns were dismissed by management and emails were copied up the chain.
  • pro The facility charged over $10,000 per month.
  • pro Med techs did not know the oxygen flow rates or how to operate DME equipment.
  • pro There were allegations of harassment and a false restraining order to block visits.

Review

The reviews present a wide spectrum of experiences at Morningstar Assisted Living and its Reflection memory-care unit, painting a picture that ranges from luminous praise to stark disappointment. On one end, a steady thread of residents' families describe facilities that feel beautiful, clean, and supportive, with staff who are friendly, knowledgeable, and genuinely involved in care. In these accounts, Morningstar sometimes reads like a high-end resort for seniors: well-kept grounds and interiors, amenities that include a serene garden, a movie theater, a gym, a library with a cozy fireplace, and even a salon. Families repeatedly credit specific staff for going above and beyond, and they highlight positive interactions that make a meaningful difference in daily life. One reviewer singles out Analise Pham at the front desk as warm and efficient, while others praise the medical director Elijah for coordinating care and bringing a sense of security during transitions from sub-acute rehab to assisted living. Nursing staff, housekeeping, and dining teams are frequently described as top-notch, with remarks about the quality and variety of meals and the staff's willingness to engage residents in activities, fostering a sense of participation and community. A number of families emphasize how staffing and the atmosphere helped their loved ones feel cared for and safe, and they express gratitude for supportive interactions during challenging medical journeys.

Yet the other side of the ledger is marked by intense distress and serious concerns about care quality, hygiene, and management. A portion of the reviews centers on the memory-care area, where several families report a decline in hygiene standards and basic attentiveness. Specific anecdotes include dentistry-related observations of poor mouth care, feet with grime, and toenails that were never trimmed, suggesting a failure to notice or communicate urgent needs. Additional concerns involve personal belongings: eyeglasses going missing, clothing and shoes disappearing or being mislaid, and a resident's wardrobe deteriorating into mismatched or inappropriate items. One family recounts regularly finding a mother in mismatched pajamas, unbrushed hair, and even a missing bra, with at least some staff more focused on phones than on direct care. When concerns were raised with a supervisor or higher-ups, the response was described as dismissive, leaving families feeling unheard and frustrated, especially given the ongoing financial commitment of more than ten thousand dollars a month. These experiences underscore a perceived gap between the facility's promises and the day-to-day reality in memory care for residents who increasingly rely on staff to manage basic self-care and safety.

Several reviews explicitly contrast these troubling episodes with the positive potential Morningstar offers, noting that the problems seemed to be highly variable by unit and leadership. One reviewer who moved their mother to a Good Life facility after Morningstar described an overnight transformation: "everything changed overnight," with the former issues disappearing and relief and appreciation for the new setting. The sentiment echoed: Morningstar's mission can be strong, and some staff members are compassionate and capable, but when the experience of care devolves into neglect or mismanagement, the difference is jarring and costly. The comparison to what Morningstar could be - if consistently well-run - appears to fuel both disappointment and hope within the community of families who have entrusted their loved ones to its care.

In some narratives, Morningstar's strengths are highlighted through vivid, even touching testimonials about individualized care and teamwork. A well-documented set of testimonials celebrates a father's experience, describing a facility that feels safe, well-maintained, and replete with capabilities that support health and well-being. The staff are portrayed as a cohesive unit, working together to coordinate complex medical needs, facilitate activities tailored to various levels of function, and help families feel confident in the transition back to everyday life. This group cites multiple staff by name - Analise Pham for the front desk, Efren, Isidro, and the dining team - together with a medical director who provides steady leadership. The positive tone reaches into daily routines: a welcoming chocolate milkshake for new arrivals, staff who assist with packing and moving, and a dining program that feels both enjoyable and well-managed. For these families, Morningstar represents a model of what assisted living can be when dedicated professionals are aligned with high standards of care.

Nevertheless, some reviews convey more urgent warnings about the quality of medical care and staff training. A particular entry labels certain med-tech practices as unacceptable, noting that staff do not know patients' oxygen flow rates or how to operate DME equipment, and urging proper training to avert potential medical malpractice. The blunt judgment here underscores the risk families perceive when essential medical tasks are not reliably understood or executed by caregivers. It stands as a reminder that even when a facility is aesthetically pleasing and staffed by courteous personnel, gaps in clinical competence can undermine trust and safety for residents who depend on precise, knowledgeable care for life-sustaining needs.

Another deeply troubling narrative recounts a scenario of alleged harassment and systemic blockage that extended beyond individual care episodes. A family describes a hospital-to-care-facility transfer that spiraled into allegations of administrative obstruction, misrepresentation, and intimidation. The reviewer accuses staff of misinformation about a restraining order, claims repeated miscommunications with administrators, and describes confrontations that escalated to legal action, including a court case and involvement from an attorney representing MorningStar in Denver. The account portrays a climate of fear and hostility, in which family members feel stonewalled and deprived of access to their loved one, compounding grief with frustration and anger at what is perceived as a culture of concealment or retaliation.

Taken together, these reviews illustrate a care landscape where Morningstar can deliver remarkable, compassionate service and where, at times, serious failures occur that threaten safety, dignity, and trust. The differences seem to be shaped not only by the memory care versus assisted living contexts but also by the consistency of leadership, the responsiveness of management to concerns, and the percentage of staff who demonstrate genuine devotion to residents' well-being. For families evaluating options, the overarching message is complex: the same facility may offer warmth, beauty, and high-level amenities on one day, while the next day reveals lapses in basic care practices, accountability, and respectful communication. The strongest consensus across these stories is that the best outcomes arise when there is proactive engagement from leadership, thorough training for medical and caregiving staff, transparent communication with families, and a care culture that treats residents - and their families - as partners in the healing and daily life journey.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Albuquerque International (10 miles away) Albuquerque International (10 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • BBQs or picnics BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
  • Birthday parties Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Light therapy programs Light therapy programsLight therapy programs are important for seniors because they can help improve mood, regulate sleep patterns, and reduce symptoms of depression and anxiety. Exposure to natural light can also have positive effects on cognitive function and overall well-being in older adults.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Description

MorningStar Assisted Living & Memory Care of Albuquerque in Albuquerque, NM is a premier senior living community offering top-notch care and personalized services. Our community features 2-bedroom apartments and studio apartments, providing residents with a comfortable and spacious living environment.

We specialize in memory care, catering to individuals with Alzheimer's disease, dementia, or other memory-related conditions. Our highly trained staff is dedicated to ensuring the safety and well-being of our residents while also promoting their independence and dignity.

Residents at MorningStar Assisted Living & Memory Care can take advantage of a wide range of amenities designed to enhance their overall quality of life. We offer beautiful indoor common areas where individuals can socialize, relax, or engage in various activities. Additionally, our community provides bath tubs for residents who enjoy soaking and relaxation. Devotional services are available off-site for those seeking spiritual nourishment.

Our care services are comprehensive and tailored to meet each individual's unique needs. From diabetic care to medication management and incontinence care, our skilled team delivers compassionate assistance around the clock.

We believe that an active lifestyle is crucial for the well-being of seniors, which is why we offer an array of stimulating activities to keep our residents engaged and entertained. From BBQs and picnics to cooking classes, day trips, live performances, stretching classes, trivia games, and wine tasting events – there's always something fun happening at MorningStar Assisted Living & Memory Care!

Located in Albuquerque, NM, our community benefits from its proximity to various amenities and services that contribute to the convenience of our residents' lives. With two cafés nearby for coffee dates or casual meals with loved ones, 14 pharmacies for easy access to medications, 32 physicians available for medical care needs, 31 restaurants offering diverse dining options nearby – residents have everything they need within reach.

At MorningStar Assisted Living & Memory Care of Albuquerque in Albuquerque, NM, we provide a nurturing and vibrant environment where seniors can thrive and enjoy their golden years to the fullest. With nearby transportation, places of worship, and hospitals, our community offers a complete package of care, convenience, and comfort.

Nearby Places of Interest

This area of Albuquerque, New Mexico offers a variety of amenities that may appeal to seniors looking for a convenient and comfortable living environment. With a selection of physicians, pharmacies, and hospitals in close proximity, residents can easily access healthcare services. Additionally, there are several dining options including Flying Star Cafe and Chick-Fil-A for those who enjoy eating out. Nearby places of worship such as Sandia Presbyterian Church cater to spiritual needs, while parks like Midtown Dog Park provide opportunities for outdoor recreation. The presence of cafes like Starbucks and theaters such as Regal Winrock IMAX & RPX offer entertainment options within reach. Overall, this part of Albuquerque provides a well-rounded community with accessible resources for seniors considering relocation.

Physicians

  • Vessel Health Harvey J White MD (0.2 miles)
  • Premier Hearing (0.2 miles)
  • New Mexico Spine (0.7 miles)
  • Sandia Foot & Ankle (0.7 miles)
  • Southwest Eyecare (0.9 miles)
  • Retina Consultants of New Mexico (1.1 miles)
  • Pacific Cataract and Laser Institute (1.3 miles)

Restaurants

  • Flying Star Cafe- Paseo (0.2 miles)
  • Chick-Fil-A (1.2 miles)
  • Taco Bell (1.8 miles)
  • Cracker Barrel (2 miles)
  • Subway (2.3 miles)
  • Sadie's (2.4 miles)
  • Twin Peaks Restaurant (2.7 miles)

Pharmacies

  • Smith's Food & Drug (0.2 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.3 miles)
  • Allison David MD (1.7 miles)
  • Smith's Food & Drug (1.9 miles)
  • Rx Innovations (2.6 miles)
  • Walgreens (3 miles)

Places of Worship

  • Sandia Presbyterian Church (1.9 miles)
  • Sangre De Cristo Catholic Church (3.9 miles)

Hospitals

  • Tri Core Reference Lab (2.1 miles)
  • HealthSouth Rehabilitation Hospital (2.2 miles)

Cafes

  • Starbucks (2.4 miles)
  • The Range Cafe (3 miles)
  • Satellite Coffee (5.5 miles)

Transportation

  • Sandia Peak Tramway (4.5 miles)

Parks

  • Midtown Dog Park (5.2 miles)
  • Workers Memorial Park (5.6 miles)

Theaters

  • Regal Winrock IMAX & RPX (5.2 miles)

Frequently Asked Questions

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  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

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