Las Palomas Center

Pros

• The rehabilitation staff at Las Palomas Center is excellent and very professional.
• The therapists, nurses, and aides at Las Palomas were responsive, friendly, and helpful.
• Las Palomas Care and Rehabilitation Center has good food.
• The facility at Las Palomas is well-maintained.
• Las Palomas received praise for taking good care of a loved one with a traumatic brain injury.
• The staff at Las Palomas took good care of a patient with a broken arm during their physical therapy.

Cons

• "It was not that great of an experience."
• "They're not as attentive to their patients or their cleanliness as the other place was."
• "The smell was pretty bad."
• "She's not comfortable there because they got her stuck into a little corner."
• "Just responding to the call button is extremely slow."
• "HORRIBLE customer service from staff."
• "No wonder she got pink eye there."
• "People were rude and unresponsive."
• "The place was filthy."
• "Many of the employees looked miserable and probably that is why they acted rude."

Review

Las Palomas Center, a care facility located in an undisclosed location, has received mixed reviews from visitors and residents alike. One individual expressed disappointment with the overall experience their mother had while staying at Las Palomas Center for a couple of months. They noted that the staff seemed less attentive to patients and cleanliness compared to other facilities. The odor of urine was pervasive throughout the center, which emphasized a need for better circulation and regular trash disposal. However, they did mention that there were some caring nurses present.

Another reviewer mentioned their loved one's discomfort due to being confined to a small corner room with another person. However, they did acknowledge that the staff was alright and provided decent food options. Unfortunately, due to lockdowns caused by COVID-19, they hadn't seen much of the food themselves. The facility itself appeared well-maintained and included amenities such as a courtyard and cafeteria.

A different individual shared their personal experience at Las Palomas Care and Rehabilitation Center. They expressed dissatisfaction with the slow response times when using the call button but praised the quality of the food offered. Not having received therapy yet was a significant concern for them since it was a high priority. The overall state of the facility seemed average.

In contrast to these negative reviews, two reviewers had positive experiences at Las Palomas Center. One praised the excellent rehabilitation staff who were professional, friendly, and provided exceptional care to their husband who suffered from a traumatic brain injury (TBI). They also commended the cleanliness of his room and expressed gratitude for all the assistance they received during their time there.

Similarly, another reviewer initially had concerns after reading negative online reviews about Las Palomas Center but found their spouse's stay to be satisfactory. They appreciated that their loved one was always clean, provided with nutritious meals, and received professional care from therapists, nurses, and aides.

However, not all feedback about Las Palomas Center was positive. One reviewer heavily criticized the customer service from the staff and their lack of communication. They were disappointed by the worsening condition of their grandmother, who developed pink eye and had her laundry return with a strong urine smell. The overall sentiment was to avoid sending loved ones to this facility if one truly cares for them.

Another reviewer described a two-day ordeal with their husband at Las Palomas Center, which left them dissatisfied and frustrated. They highlighted various issues such as inadequate room size, unresponsiveness of staff to call lights, broken medical equipment, and overall uncleanliness throughout the facility. The author also observed that many employees appeared miserable, leading to unpleasant interactions.

Lastly, another resident recounted their negative experiences at Las Palomas Center. They alleged that personal belongings went missing within the first 24 hours of arrival and shared concerns about the quality of care provided. Insufficient staffing led to delayed responses to call lights, while certain employees displayed poor attitudes. This individual did acknowledge some caring staff members but ultimately did not recommend the facility in its current state.

In conclusion, reviews about Las Palomas Center are varied but generally lean towards dissatisfaction with aspects such as staff responsiveness, cleanliness issues, and communication problems. However, there were positive accounts of excellent rehabilitation staff and satisfactory care provided to residents. It is essential for individuals seeking care or considering this facility for their loved ones to carefully weigh these mixed reviews before making a decision.

Physicians

• Vessel Health Harvey J White MD (0.2 miles)
• Premier Hearing (0.2 miles)
• New Mexico Spine (0.7 miles)
• Sandia Foot & Ankle (0.8 miles)
• Southwest Eyecare (0.9 miles)
• Retina Consultants of New Mexico (1.2 miles)
• Pacific Cataract and Laser Institute (1.3 miles)

Restaurants

• Flying Star Cafe- Paseo (0.3 miles)
• Chick-Fil-A (1.2 miles)
• Taco Bell (1.8 miles)
• Cracker Barrel (2 miles)
• Subway (2.3 miles)
• Sadie's (2.4 miles)
• Blake's Lotaburger (2.7 miles)

Pharmacies

• Smith's Food & Drug (0.3 miles)
• Walgreens (0.7 miles)
• Walgreens (1.3 miles)
• Allison David MD (1.8 miles)
• Smith's Food & Drug (1.8 miles)
• Rx Innovations (2.6 miles)
• Walgreens (2.9 miles)

Places of Worship

• Sandia Presbyterian Church (1.9 miles)
• Sangre De Cristo Catholic Church (3.9 miles)

Hospitals

• Tri Core Reference Lab (2.1 miles)
• HealthSouth Rehabilitation Hospital (2.2 miles)

Cafes

• Starbucks (2.5 miles)
• The Range Cafe (2.9 miles)
• Satellite Coffee (5.5 miles)

Transportation

• Sandia Peak Tramway (4.5 miles)

Theaters

• Regal Winrock IMAX & RPX (5.2 miles)

Parks

• Midtown Dog Park (5.2 miles)
• Workers Memorial Park (5.5 miles)