Las Palomas Center in Albuquerque, NM
Save8100 Palomas NE, Albuquerque, NM 87109
For more information about senior living options: (844) 490-3973
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The staff are very nice to visitors and residents. Safety measures are in place that make residents feel very safe. The head administrator is kind and communicates clearly about when residents will go home. Check-in for visitors is easy, prompt, and friendly. The facility has great staff and good-sized rooms. Everyone is polite and inviting. The nursing staff are nice, friendly, and hardworking with patience. The staff are professional and provide excellent care. The front desk staff are helpful and friendly. The rehabilitation staff are excellent, professional, and friendly. The therapists and nurses are professional, responsive, and friendly. The facility is welcoming and the nurse staff is great.
One reviewer describes the facility as terrible and severely understaffed, leaving residents waiting for care. The facility is called filthy and unsanitary, with odors of urine and trash overflowing in rooms. Meals are reported as cold and of poor quality, with inconsistent serving times. Several reviews say staff are rude, unresponsive, or uncaring toward residents. A reviewer urges that the place should be shut down due to neglect and unsafe conditions. There are accounts of medications not being given on time and discharge planning lacking clear communication with families. Families note front desk and phone access are unreliable, making it hard to get timely updates. Some reviewers describe broken equipment and cramped, unsafe conditions in the facility.Las Palomas Center in Albuquerque is best suited for families seeking short- to mid-term rehab-focused care where strong physical and occupational therapy teams can drive measurable recovery, and where ongoing family oversight can help ensure consistency in daily care. It serves residents who can tolerate an institutional setting and who prioritize rehabilitation progress, staff accessibility, and the ability to advocate for timely services. Those needing long-term, highly personalized attention, private accommodations, consistently pristine conditions, or meticulous medication management may want to consider alternatives. For memory care or complex medical escalation, other providers with more stable staffing and higher-touch oversight are often preferable.
The facility's most compelling strengths show up in the therapy and frontline caregiving sphere. Reviewers repeatedly highlight capable nurses, attentive therapists, and a caregiving culture that, when functioning, can produce steady rehabilitation momentum. Families report moments of genuine warmth from staff, efficient admissions for visits, and therapy staff that stay motivated and on-task, pushing residents toward goals without overstepping safety. In the rehab wing, patients frequently describe clean, orderly rooms, prompt attention to needs, and a working collaboration between nurses, aides, and therapists that supports measurable progress. Where accessibility and calm in daily routines exist, Las Palomas delivers real value.
Yet the most consequential concerns run through the broader experience and threaten the overall quality. Understaffing, inconsistent attention, and episodic lapses in basic care appear in multiple accounts, including delays in meals, missed or late medications, and uneven responsiveness to call lights. There are repeatedly grave reports about cleanliness, odor, shared spaces, and maintenance issues, with several families describing rooms and bathrooms that felt dirty or poorly maintained. Discharge planning and family communication occasionally falter, and there are anecdotes of lost or mishandled personal items, which erode trust and add stress during transitions. The most alarming reviews describe neglectful or abusive treatment, theft concerns, and unsafe conditions that can put residents at real risk.
The key pros can offset the main cons for a targeted subset of residents - namely, those who can rely on robust rehab teams and who maintain active family involvement. When therapy is well-staffed and well-coordinated, residents may overcome limited day-to-day comforts and communication gaps, achieving meaningful functional gains. A strong therapy culture, combined with generally friendly front-desk staff and some standout nurses, can create pockets of excellence that make a rehab stay worthwhile. For families that can visit frequently, monitor care closely, and demand timely interventions, the positives can be enough to balance the negative notes, especially for goal-directed recovery.
However, for families prioritizing spotless cleanliness, flawless meal service, predictable medication administration, and transparent, consistently proactive management, the downsides will loom large. The most critical risk is the inconsistency of care that appears during understaffed shifts, which can escalate into missed treatments, unaddressed needs, and chaotic discharge processes. Given the array of experiences described - from excellent therapy to serious neglect - prospective residents must weigh the likelihood of stable staffing and reliable daily care against the potential disruption of frequent turnover and episodic lapses. This facility rewards those who demand accountability and are willing to push for it.
When alternatives deserve serious consideration, focus on facilities with a demonstrably steadier staffing pattern, stronger hygiene and infection-control records, and more consistent meal and med-pass systems. Tour the building unannounced, speak with multiple care teammates per shift, and request recent quality metrics and incident histories. If Las Palomas is chosen, earmark a plan for vigilant oversight: insist on clear care coordination, a defined discharge pathway, and a guaranteed response protocol for call lights and medication needs. In environments where these safeguards exist, the rehab potential can shine; in environments where they do not, looking elsewhere becomes a prudent choice.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Las Palomas Center in Albuquerque, NM is an assisted living community that offers a range of amenities and care services to ensure the well-being and comfort of its residents. The center provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, telephone, and outdoor spaces for residents to enjoy. Housekeeping services are also available to maintain a clean and organized living environment.
Care services provided at Las Palomas Center include 24-hour supervision to ensure the safety of residents, assistance with activities of daily living such as bathing, dressing, and transfers, medication management, and coordination with health care providers. The center also offers a mental wellness program to promote emotional well-being among residents.
The dining facilities at Las Palomas Center cater to special dietary restrictions and provide meal preparation and service for residents. Scheduled daily activities are designed to engage residents socially and mentally.
Located in close proximity to various amenities, Las Palomas Center benefits from the convenience of 2 cafes, 14 pharmacies, 31 physicians, 31 restaurants,and transportation options nearby. Additionally, there are two places of worship and two hospitals in the vicinity for residents' spiritual needs and medical emergencies.
Overall, Las Palomas Center provides a comfortable assisted living community where residents can receive personalized care while enjoying a host of amenities and easy access to nearby conveniences.
Las Palomas Center is located at 8100 Palomas NE, Albuquerque, NM 87109 in Bernalillo County, New Mexico
Las Palomas Center on seniors.fyi includes 5 photos including images showing dining, interior, windows, exercise equipment, decor, bedroom, healthcare, living room, and more.
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