Morada Albuquerque

Pros

• The staff at Morada Albuquerque are described as super friendly, compassionate, and caring, providing excellent support to residents.
• Residents enjoy a variety of activities on a daily basis, contributing to an engaging community environment.
• The facility is well-maintained, clean, and offers spacious apartments with plenty of amenities for residents to enjoy.
• Family members feel reassured knowing their loved ones are well looked after and that regular assessments are conducted to track their progression.
• Many reviewers express satisfaction with the overall care provided, highlighting delicious meals and attentive service from dining staff.
• Positive experiences during virtual tours showcase the helpfulness and kindness of the staff towards families exploring options for their loved ones.

Cons

• The director of healthcare is barely competent and has caused problems from the start.
• Many staff members are underqualified, leaving residents with inadequate care.
• There were issues with food consistency, with meals being served cold or not fully cooked.
• Maintenance requests sometimes take a long time to be addressed.
• Residents routinely experienced long periods of being left alone without proper care.
• General hygiene was neglected, with residents not receiving regular showers or basic care.
• Staff provided misleading information regarding resident care, including showering and toileting needs.
• There was a significant delay in providing necessary items like keys to residents after requests were made multiple times.
• The facility had a serious roach problem that affected living conditions.
• Communication regarding medical follow-ups and medication needs was inconsistent and stressful for family members living out of town.

Review

Experiences at Morada Albuquerque: A Comprehensive Overview

Morada Albuquerque has been a focal point for many families seeking assisted living options for their loved ones, and the reviews reflect a blend of satisfaction alongside notable areas in need of improvement. For some families, the experience of settling their loved ones into Morada was seamless and reassuring. Several reviewers highlighted how easy it was to move their family members in, praising the friendly staff who were eager to help. The facility is located conveniently near the Veterans Affairs (VA) hospital, providing essential transportation services for seniors needing medical appointments. Many families felt relieved knowing their loved ones were engaged in various activities and receiving care from compassionate staff members.

The accommodations themselves have generally received positive remarks as well. Residents enjoy spacious rooms with ample closet space, complemented by clean and well-maintained facilities that include amenities such as movie theaters, weight rooms, billiards tables, and outdoor patios perfect for enjoying New Mexico's weather. Families appreciated the vibrant community atmosphere with daily activities planned for residents, which contributed to an engaging environment that fostered social interactions among residents. Meals provided were often described as appetizing during visits; however, consistency has been flagged as an area requiring attention.

Despite these positive aspects, several reviews pointed out significant shortcomings regarding service quality. One common concern revolved around food quality and timeliness; while some meals were tasty and fresh, complaints about cold or improperly prepared food surfaced consistently throughout various accounts. Furthermore, there were claims of understaffing which led to lapses in care—residents being left alone for extended periods without adequate supervision or assistance when needed most. Such situations understandably contributed to feelings of anxiety among families entrusting their loved ones' care to Morada.

An alarming narrative emerged from interviews regarding personal hygiene and basic caregiving duties that seem to have gone unmet in certain cases. Some family members reported witnessing neglect around basic needs like showering and hygiene maintenance. Serious allegations surfaced related to instances where residents were left unassisted for hours or dealt with unsanitary conditions within their living spaces—a clear violation of expected standards of care that prompted families to seek intervention from state authorities in extreme cases.

While many reviewers expressed gratitude towards specific staff members who showcased dedication and kindness towards residents, dissatisfaction brewed over management issues leading back to healthcare coordination challenges inherent within the facility’s operations. Complaints stemmed from palpable miscommunication between caregivers regarding medication administration or follow-through on dietary needs—issues particularly distressing given that family members often lived far away and relied on timely updates about their loved ones’ wellbeing.

Ultimately, experiences at Morada Albuquerque appear mixed; while numerous families commend the caring demeanor exhibited by much of the staff along with ample recreational opportunities available within the community setting, significant lapses concerning food service reliability and core caregiving responsibilities have raised grave concerns about quality control measures currently in place. As such a crucial decision weighs heavily on each family's shoulder when choosing assisted living residence options for aging relatives—consistency across all services offered remains paramount if Morada hopes to enhance its reputation moving forward sustainably amidst varying resident experiences shared across numerous channels.

This area of Albuquerque, New Mexico, offers a variety of healthcare options with multiple physicians, hospitals, and pharmacies located within close proximity. The University of New Mexico Health Sciences Center provides comprehensive care for seniors, including rehabilitation, rheumatology, cancer treatment, dermatology, and cardiology services. Additionally, there are several restaurants and cafes nearby for dining options, as well as places of worship for spiritual fulfillment. The area also features beautiful parks like Altura Park and Roosevelt Park for leisurely strolls or outdoor activities. Access to transportation is convenient with the Alvarado Transportation Center and Amtrak & Greyhound Station just a short distance away. Overall, this neighborhood provides a well-rounded environment for seniors seeking quality healthcare services and a comfortable lifestyle in Albuquerque.

Physicians

• Albuquerque Rehabilitation & Rheumatology PC (0.2 miles)
• Unm Cancer Center - R Steven Padilla MD (0.3 miles)
• UNM Hospital Lobo Care Clinic and Senior Health (0.7 miles)
• UNM Dermatology Clinic (0.7 miles)
• Vein Center Of New Mexico (0.7 miles)
• University of New Mexico Health Sciences Center (0.8 miles)
• Khoo & Associates Cardiology and Wellness (0.8 miles)

Hospitals

• UNM Cancer Reseach and Treatment Center (0.3 miles)
• Carrie Tingley Childrens Hospital (0.4 miles)
• Unm Psychiatric Center (0.8 miles)
• University of New Mexico Hospital (0.9 miles)
• Children's Hospital of New Mexico (0.9 miles)
• Albuquerque Indian Health Center (0.9 miles)
• Heart Hospital of New Mexico (1 miles)

Pharmacies

• UNM Hospital Outpatient Pharmacy (0.3 miles)
• Pharmerica (0.9 miles)
• Smith's Food & Drug (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Albuquerque City Drug (1.8 miles)

Restaurants

• Golden Pride BBQ Chicken & Ribs (0.7 miles)
• Copper Lounge (1.3 miles)
• Whataburger (1.3 miles)
• Frontier (1.3 miles)
• Freddy's Frozen Custard & Steakburgers (1.4 miles)
• Taco Bell (1.4 miles)
• La Cumbre Brewing Company (1.4 miles)

Places of Worship

• Faith Chapel (0.7 miles)
• Saint George Greek Orthodox Church (1.5 miles)
• Highland Baptist Church (3 miles)

Cafes

• Starbucks (1.2 miles)
• Olympia Cafe (1.3 miles)
• Satellite Coffee (1.3 miles)
• Michael Thomas Coffee (1.7 miles)
• Humble Coffee Company (1.8 miles)
• Starbucks (1.9 miles)
• Starbucks (2.6 miles)

Parks

• Altura Park (1.4 miles)
• Roosevelt Park (1.6 miles)
• Graves Park (1.7 miles)
• Hyder Park (2.2 miles)
• Workers Memorial Park (2.3 miles)
• Midtown Dog Park (2.9 miles)

Transportation

• Alvarado Transportation Center (1.7 miles)
• Amtrak & Greyhound Station (1.8 miles)