Silva Assisted Living
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1429 Columbia NE, Albuquerque, NM 87106
For more information about senior living options: (844) 490-3973
Silva Assisted Living offers a competitive monthly rate of $2,200 for private rooms, significantly lower than the average costs in both Bernalillo County and across New Mexico. In Bernalillo County, the average cost for similar accommodations reaches approximately $4,602, while the state-wide average stands at around $4,391. This substantial difference highlights Silva's commitment to providing affordable care without compromising on quality, positioning it as an attractive option for families seeking assisted living solutions in a challenging financial landscape.
| Floor plans | Silva Assisted Living | Bernalillo County | New Mexico |
|---|---|---|---|
| Private | $2,200 | $4,602 | $4,391 |
Jayme went above and beyond to provide the needed services; her kindness and generosity were appreciated. Alma and her colleagues are awesome. The staff is very nice and offers a variety of services for disabled people. They have great resources that help and a wonderful listening ear. The service was great. They love the care they have received, and Joe is their favorite caregiver. The company is described as the best place to work.
Tina Carrillo is described as a miserable person who makes it hard for disabled people to receive the services they need. Her boss is accused of never returning calls and of condoning this disrespectful behavior. The staff are described as some of the rudest the reviewer has ever met and abusive toward them. The resource closed when people needed it the most. They pocketed all the money from Medicaid and the caregiver received nothing for the work performed. The place is described as the worst place ever.The collection of reviews presents a wide spectrum of experiences with a disability services organization, ranging from strong praise to sharp criticism. On the positive end, several reviewers highlight personal acts of care and dedication from specific staff members. One person commends Jayme for going above and beyond to secure the services they needed, describing her as kind and generous and noting that more people like her are needed in the world. Another reviewer expresses heartfelt appreciation for Kate Bennett, who helped with apartment searching, and offers condolences after her passing. Alma and her colleagues are frequently described as awesome, with many notes praising the staff for being friendly, attentive, and helpful.
A recurring thread in the positive comments is a sense that the organization provides meaningful support across a range of services. Reviewers mention access to resources such as housing assistance, home modifications, SSDI filing, and caregiver support. Phrases like "very helpful," "very nice and professional staff," and "great resources that help and a wonderful listening ear" appear multiple times, painting a picture of an organization that can deliver practical, empathetic help to disabled clients. Some reviewers even describe the experience as life-changing or long-running in a positive way, noting ongoing work with the agency for years and praising consistency in service.
Yet the feedback is not uniformly favorable. A number of reviewers report negative experiences that contrast sharply with the positive feedback. Complaints include rude or hostile behavior from staff at all levels - from front desk personnel to managers - along with claims of being ignored or repeatedly unable to reach anyone after appointments. Messages like "the rudest I have ever met," "extremely rude and hostile service," and "took months to get anything done" illustrate a significant dissatisfaction with communication and responsiveness in some cases. For these reviewers, the organization's shortcomings in accessibility, follow-through, and customer support are central issues.
There are also more severe and specific allegations raised in the reviews. One reviewer accuses the organization of fraud, claiming that they are not the caregiver's employer, that money has been mismanaged or withheld from caregivers, and that Medicaid payments were improperly handled. They report ongoing legal actions, including a fraud case with Medicaid, a BBB complaint, and involvement with the labor board. It is important to note that these are allegations from a single reviewer and have not been independently verified within the reviews themselves. Nevertheless, they contribute a strongly negative dimension to the overall impression of the organization's operations in at least one account.
Additional frustration appears in comments about resource availability and access. Some reviewers express dismay that "What RESOURCE? THEY CLOSED WHEN EVERY ONE NEEDS THEM THE WORST!" and similar sentiments about interruptions in service or access during critical times. There is a sense among these voices that the organization's presence or capacity has fluctuated, sometimes leaving clients without needed support at vulnerable moments. A few posts emphasize when services are available, praising the quality of care, but the overarching takeaway is that accessibility and continuity of service are significant concerns for some clients.
Despite the mix of praise and criticism, several comments underscore loyalty and continued use of the organization's offerings. References to long-term engagement since 2011, relocation to new locations (Louisiana and Constitution), and statements like "best place to work" suggest that the organization has built a substantial footprint and a devoted staff and client base for some people. Individual reviewers reiterate positive experiences with particular caregivers or staff members (for example, complimenting a caregiver named Joe), and others express confidence in the agency's ability to connect clients with housing, caregiving, and other essential services.
In sum, the narrative across these reviews is nuanced and multi-faceted. There are clear instances of heartfelt appreciation for compassionate staff, effective advocacy, and tangible support that helped people secure housing, care, and disability benefits. At the same time, there are persistent concerns about communication gaps, delays, perceived rudeness, and serious allegations regarding financial practices and caregiver payments. For anyone considering engaging with this organization, the takeaway is to weigh these varied experiences, seek current information about operations and locations, and verify caregiver arrangements and financial processes directly with the agency and independent sources. The mix of praise and criticism suggests that individual experiences may depend heavily on staff interactions, location, and timing.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Albuquerque International (4 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.Silva Assisted Living in Albuquerque, NM is a premier senior living community that offers a variety of amenities and care services to meet the unique needs of its residents. Our community strives to provide a comfortable and homelike environment for seniors to live in while receiving the highest level of care.
Within our community, residents can enjoy the convenience of bath tubs and wheelchair accessible showers, ensuring their comfort and safety during their daily routines. Our indoor and outdoor common areas offer spaces for socializing, relaxation, and recreational activities, promoting a sense of community among our residents.
We understand that some seniors may require short-term stays or respite care, which is why we offer these options to accommodate their specific needs. Our dedicated staff are trained to provide high acuity care for those with complex health conditions, ensuring that each resident receives personalized support tailored to their individual requirements.
One of the benefits of choosing Silva Assisted Living is the proximity to various amenities and services in the surrounding area. With 6 cafes nearby, residents can enjoy dining options outside our community if desired. Additionally, there are parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship and hospitals all conveniently located nearby.
At Silva Assisted Living in Albuquerque, NM, we prioritize the well-being and comfort of our residents. Through our comprehensive amenities and care services, we strive to create an enriching senior living experience that promotes independence, dignity, and overall quality of life.
This part of Albuquerque, New Mexico, offers a convenient and accessible location for senior living. The area is home to a variety of places of worship, hospitals, physicians' offices, pharmacies, restaurants, parks, cafes, and transportation options. Faith Chapel and Saint George Greek Orthodox Church provide spiritual support for residents, while nearby hospitals like UNM Cancer Research and Treatment Center and University of New Mexico Hospital offer quality healthcare services. There are also plenty of dining options such as Golden Pride BBQ Chicken & Ribs and Frontier for enjoyable meals. Parks like Altura Park and Midtown Dog Park provide opportunities for outdoor recreation, while cafes like Olympia Cafe and Starbucks offer spaces for relaxation and socializing. The close proximity to the Alvarado Transportation Center and Amtrak & Greyhound Station make it easy for seniors to travel around the city when needed.
Silva Assisted Living offers a competitive monthly rate of $2,200 for private rooms, significantly lower than the average costs in both Bernalillo County and across New Mexico. In Bernalillo County, the average cost for similar accommodations reaches approximately $4,602, while the state-wide average stands at around $4,391. This substantial difference highlights Silva's commitment to providing affordable care without compromising on quality, positioning it as an attractive option for families seeking assisted living solutions in a challenging financial landscape.
Silva Assisted Living is located at 1429 Columbia NE, Albuquerque, NM 87106 in Bernalillo County, New Mexico
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