Camino Healthcare

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Camino Healthcare

1509 University Boulevard Ne, Albuquerque, NM 87102

For more information about senior living options: (844) 490-3973

3 from 4 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Camino Healthcare

Pros

  • pro Odelia Healthcare provided excellent rehabilitation healthcare for a 94-year-old patient, with a clean facility and daily room cleaning.
  • pro The staff at Odelia Healthcare worked as a unified team, ensuring effective communication between nurses, nutritionists, physical therapy, and social services.
  • pro Residents received consistently good food quality, with options for seconds available.
  • pro Families appreciated the dedication and professionalism of the healthcare staff members who contributed to their loved ones' recovery.
  • pro Some patients experienced compassionate care from the CNAs and caring nurses despite challenges in the facility.

Cons

  • pro The facility is described as "mis-managed," leading to poor care and service.
  • pro Complaints about bed sores worsening over time were ignored despite multiple reports.
  • pro The staff allegedly caused injuries during transfers and failed to address the complaints regarding these incidents.
  • pro Requested medical services, such as podiatry, were never provided despite being listed as available.
  • pro There were instances of verbal abuse from aides that went unaddressed after complaints were filed.
  • pro Food quality was consistently criticized, with descriptions of inedible meals and dietary needs being disregarded.
  • pro Leadership cuts corners and does not prioritize patient care or concerns raised by families.
  • pro Rehabilitation services were deemed almost non-existent, leading to a fear for patients' health and safety.
  • pro Administration obstructed necessary transfers by demanding payment for inadequate services rendered.
  • pro Overall dissatisfaction with the nursing staff's professionalism and communication was expressed repeatedly, highlighting issues of understaffing and lack of support from management.

Review

The reviews of Odelia Healthcare in New Mexico paint a complex picture of the facility's performance and quality of care, with experiences ranging from highly positive to deeply concerning. On one hand, some families express immense gratitude for the rehabilitation services their loved ones received. One reviewer highlighted their 94-year-old father's recovery after a week at Presbyterian Hospital, praising Odelia Healthcare for its clean environment and the staff's cohesive teamwork. They respected how responsibilities were clearly delineated among nurses—some focusing on immediate healthcare needs while others handled medication distribution. This interdepartmental communication was noted as being seamless, particularly between nursing staff, nutritionists, physical therapists, and social services. The reviewer emphasized that this level of coordination was integral in helping their father regain his strength and mobility after a significant medical event.

Another family member echoed this sentiment regarding their grandfather’s care at Odelia Healthcare. As a nurse themselves, they had high standards for the facility and noted that despite the common negative perceptions surrounding long-term care establishments, the staff at Odelia demonstrated genuine compassion and professionalism. They specifically lauded the quality of food provided—a notable mention since food often becomes a point of contention in such facilities. The reviewer felt reassured knowing that their grandfather was receiving dedicated support from health professionals when family could not provide it directly.

However, starkly contrasting these positive accounts are reviews detailing serious grievances about the institution's operation and standard of care. One frustrated family expressed outrage over what they described as mismanagement during their mother’s restorative stay at Odelia Healthcare. After nearly five months there to heal from ailments sustained during her hospital stay—including an exacerbated bedsore—they reported no improvement in her condition. More alarming were claims regarding injuries sustained during transfers by aides—issues compounded by an apparent lack of response to complaints filed regarding these mishaps.

Compounding these grievances were reports of inadequate attention to dietary needs; reviewers recounted instances where specific dietary requirements were ignored or mishandled entirely by kitchen staff who appeared untrained or ill-prepared to manage residents’ needs appropriately. Another disheartened individual even described meals served as “indescribable,” leading them to question both kitchen operations and overall resident well-being due to poor nutritional management.

Additional criticisms extended into administrative practices within Odelia Healthcare itself; another review chronicled an experience with administration blocking a transfer request under questionable terms involving payment disputes related to therapy services that should have been rendered sooner than they were. Frustrations around insufficient support from social workers further fueled concerns about leadership effectiveness within the organization—a belief underscored by far-reaching issues attributed more broadly to staffing shortages affecting moral and operational efficacy.

Despite some positive remarks directed toward dedicated nursing assistants (CNA) who endeavored to provide compassionate care amid overwhelming circumstances marked by understaffing challenges, the overall sentiment shared among dissatisfied patrons painted an unsettling narrative regarding accountability—or lack thereof—from higher management levels through frontline caregiving roles at Odelia Healthcare. Reviewers lamented a failure in leadership structures needing reevaluation if meaningful improvements are ever hoped for in meeting resident expectations or industry standards moving forward.

In conclusion, while some families have found comfort in placing loved ones at Odelia Healthcare based on commendable rehabilitation results fueled mainly by committed caregivers alongside exemplary support systems during transitional healing phases post hospitalization—the glaring issues raised throughout other reviews certainly cast shadows upon these successes prompting urgent attention necessary towards rectifying organizational deficiencies deserving resolution across various operational sectors within this reputable establishment yet facing critical scrutiny following tragic occurrences experienced firsthand rather than distant hearsay alone.

Features

Housing

  • 119 resident community capacity 119 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albuquerque International (4 miles away) Albuquerque International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Camino Healthcare in Albuquerque, NM is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs of seniors. Our residents enjoy a comfortable and welcoming environment with fully furnished accommodations that include private bathrooms and cable or satellite TV.

At Camino Healthcare, we prioritize the well-being and engagement of our residents. Our dining room offers restaurant-style dining with special dietary restrictions catered to ensure the nutrition and satisfaction of every individual. Additionally, our kitchenette allows residents to prepare their own meals if desired.

We understand the importance of social interaction and staying active, which is why we provide a variety of amenities to promote physical and mental wellness. Our fitness room allows residents to engage in exercise programs tailored for their needs, while our wellness center offers mental wellness programs for overall emotional well-being.

For recreational activities, residents can enjoy our gaming room, small library, and planned daily activities organized by both professionals and resident-run initiatives. We also offer concierge services for any specific requests or assistance needed.

Camino Healthcare ensures convenience through various transportation options. We have community-operated transportation available for outings or appointments, as well as arrangements for non-medical transportation services. It is worth mentioning that we are located near several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians offices for easy access to necessary resources.

Our dedicated staff is available 24/7 to provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. Additionally, our diabetes diet program ensures specialized care for individuals with specific dietary needs.

Residents at Camino Healthcare can live comfortably knowing they have access to housekeeping services and move-in coordination support whenever needed. Furthermore, our community offers spaces such as gardens and outdoor areas where residents can relax and enjoy nature.

With Wi-Fi/high-speed internet available throughout the facility and a computer center onsite, residents can stay connected with loved ones or pursue personal interests and hobbies.

At Camino Healthcare in Albuquerque, NM, we strive to provide a caring and enriching environment where seniors can maintain their independence while receiving the support they need.

Nearby Places of Interest

Physicians

  • Albuquerque Rehabilitation & Rheumatology PC (0.2 miles)
  • Unm Cancer Center - R Steven Padilla MD (0.3 miles)
  • UNM Dermatology Clinic (0.6 miles)
  • UNM Hospital Lobo Care Clinic and Senior Health (0.7 miles)
  • Vein Center Of New Mexico (0.7 miles)
  • Khoo & Associates Cardiology and Wellness (0.8 miles)
  • New Mexico Surgical Associates PA (0.9 miles)

Hospitals

  • UNM Cancer Reseach and Treatment Center (0.3 miles)
  • Carrie Tingley Childrens Hospital (0.5 miles)
  • Heart Hospital of New Mexico (0.9 miles)
  • Unm Psychiatric Center (1.1 miles)
  • Lovelace Medical Center - Downtown (1.1 miles)
  • University of New Mexico Hospital (1.1 miles)
  • Children's Hospital of New Mexico (1.1 miles)

Pharmacies

  • UNM Hospital Outpatient Pharmacy (0.4 miles)
  • Pharmerica (0.8 miles)
  • Smith's Food & Drug (1.6 miles)
  • Albuquerque City Drug (1.7 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.7 miles)

Restaurants

  • Golden Pride BBQ Chicken & Ribs (0.9 miles)
  • Whataburger (1.1 miles)
  • Copper Lounge (1.3 miles)
  • Frontier (1.5 miles)
  • Freddy's Frozen Custard & Steakburgers (1.5 miles)
  • La Cumbre Brewing Company (1.5 miles)
  • Taco Bell (1.6 miles)

Cafes

  • Starbucks (1 miles)
  • Olympia Cafe (1.4 miles)
  • Satellite Coffee (1.5 miles)
  • Michael Thomas Coffee (1.9 miles)
  • Humble Coffee Company (2.1 miles)
  • Starbucks (2.1 miles)
  • Starbucks (2.3 miles)

Places of Worship

  • Faith Chapel (1 miles)
  • Saint George Greek Orthodox Church (1.4 miles)
  • Highland Baptist Church (3.2 miles)

Parks

  • Graves Park (1.4 miles)
  • Roosevelt Park (1.6 miles)
  • Altura Park (1.7 miles)
  • Hyder Park (2.4 miles)
  • Workers Memorial Park (2.6 miles)
  • Midtown Dog Park (3.2 miles)

Transportation

  • Alvarado Transportation Center (1.5 miles)
  • Amtrak & Greyhound Station (1.6 miles)

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