Home Sweet Home Assisted Living - Roma

Pros

• The caregivers provided exceptional care, making every day as comfortable as possible for the resident during their decline.
• The small and intimate setting of the home allowed for personalized attention and accommodation of family wishes.
• Residents developed strong bonds with the friendly staff members, creating a warm and welcoming atmosphere.
• The charming home was spotless and offered a pleasant environment that reminded residents of their own homes.
• The facility had a good patient-to-staff ratio, ensuring adequate support and attention for each resident.
• The management received positive feedback from families regarding their dedication to making residents and their families happy.
• The available room perfectly fit the furnishings of the incoming resident, enhancing the transition experience.

Cons

• HSH has refused to refund the payment for the first month and a quarter, despite promises from the director.
• The facility was too small for some families looking for more interaction among residents.
• Parking is very limited, making it difficult for family and friends to visit.
• The home was not truly ADA approved, with many stairs and raised thresholds making navigation difficult for those in wheelchairs.
• The shared bathroom would not be suitable for residents needing additional privacy or accessibility.

Review

In navigating the challenging landscape of senior care facilities, it is essential to gather insights and experiences from those who have entrusted their loved ones to such environments. A collection of reviews regarding different facilities provides a spectrum of perspectives, highlighting both positive experiences and areas of concern that can guide families in making informed decisions.

One individual reflects on a particularly distressing experience with HSH, where their father spent only five days before passing away unexpectedly. Despite the facility's clean and appealing appearance, frustrations arose due to HSH's reluctance to refund payment for services not rendered after the tragic event. The director had initially promised at least a partial refund; however, as time passed, this commitment remained unfulfilled. Adding to the dissatisfaction was the realization that the room for which they had paid substantially was quickly occupied by another client after their father's death. This situation illustrates how crucial it is for families to understand the financial policies regarding refunds or adjustments during unexpected circumstances.

In contrast, another review highlights a more positive experience at a different facility where one’s father lived for about two years until his life came to an end. The caregivers played an instrumental role in providing compassionate care throughout his transition from independent living to more intensive support during decline. The reviewer expressed appreciation for how staff accommodated specific wishes and created a comfortable environment tailored to their father's needs. The intimate setting allowed him to form close bonds with several caregivers, contributing positively to his overall well-being. The facility’s master bedroom offered beautiful views of serene gardens that further contributed to a tranquil atmosphere conducive to enjoying his final years.

On a quest for care options, another family toured various facilities and found one smaller community appealing yet realized it might not meet all their expectations. Although the employees appeared highly capable and professional within this nice-looking environment, they determined that larger settings would ultimately provide better social interaction for their loved one. This consideration underscores the importance of finding not just quality care but also an engaging and vibrant community where residents can forge relationships.

As some families continued their search for suitable care environments, one particular home stood out remarkably among others due mainly to its charm and suitability for specific resident needs. The review detailed how perfectly sized accommodations were available that suited personal furnishings exceedingly well while maintaining cleanliness throughout the facility. With only four other residents currently living there—allowing personalized attention—the low patient-to-staff ratio (1:3) significantly reassured families about receiving adequate care support when needed.

In addition, this specific home maintained excellent licensing status without any black marks against its reputation—a critical aspect when evaluating potential senior living options. Family members noted features that aligned with what would likely evoke fond memories for their mother, making her feel comfortable during her stay—especially considering she was sentimental about her parents during this stage of life. From friendly staff interactions observed during visits to clear accessibility in dining areas enhancing comfort levels further solidified confidence in choosing this particular place.

While many families appreciate stunning homes accompanied by stellar locations boasting amenities conducive to comfortable living arrangements, consideration must extend beyond aesthetics alone as demonstrated by other reviews reflecting practical challenges faced in certain properties. One reviewer commented on limited parking options hindering family visits while noting that although ADA-approved claims were made regarding wheelchair access throughout the premises; numerous staircases posed considerable difficulty for those requiring mobility aids like wheelchairs or walkers—exemplifying why physical layout matters immensely when determining compatibility with resident needs.

The amalgamation of these diverse experiences lays bare truths surrounding senior care facilities—from heartwarming tales illustrating exceptional attentiveness leading residents through life transitions gracefully alongside heartbreak stemming from disappointing financial communications following unforeseen events highlight ever-present complexities inherent within caregiving choices confronting families today seeking peace-of-mind regarding loved one's futures amidst inevitable concerns over quality conditions promising dignified journeys even at life's twilight stages.

This part of Albuquerque, New Mexico offers a convenient and diverse range of amenities that cater to senior living. With numerous restaurants such as Golden Pride BBQ Chicken & Ribs and Copper Lounge within close proximity, residents have easy access to delicious dining options. Additionally, there are several reputable physicians and hospitals nearby including UNM Hospital Lobo Care Clinic and Presbyterian Hospital for quality healthcare services. The presence of pharmacies like UNM Hospital Outpatient Pharmacy and Walgreens ensures easy access to medication and healthcare supplies. Parks like Roosevelt Park and Altura Park provide opportunities for outdoor recreation, while places of worship such as Saint George Greek Orthodox Church offer spiritual fulfillment. Transportation options are also abundant with the Alvarado Transportation Center and Amtrak & Greyhound Station located within a short distance, making it easy for seniors to travel around the area. Overall, this part of Albuquerque offers a convenient and well-rounded community for senior living.

Restaurants

• Golden Pride BBQ Chicken & Ribs (0.3 miles)
• Copper Lounge (0.3 miles)
• Frontier (0.6 miles)
• Freddy's Frozen Custard & Steakburgers (0.6 miles)
• Taco Bell (0.9 miles)
• Chick-Fil-A (1.9 miles)
• Dog House Drive In (1.9 miles)

Physicians

• UNM Hospital Lobo Care Clinic and Senior Health (0.3 miles)
• Khoo & Associates Cardiology and Wellness (0.3 miles)
• New Mexico Surgical Associates PA (0.4 miles)
• Albuquerque Urology Associates Pa Albuquerque (0.4 miles)
• Vein Center Of New Mexico (0.4 miles)
• UNM Dermatology Clinic (0.4 miles)
• Sinus & Allergy Specialists of New Mexico (0.5 miles)

Cafes

• Olympia Cafe (0.5 miles)
• Satellite Coffee (0.5 miles)
• Starbucks (1 miles)
• Michael Thomas Coffee (1.1 miles)
• Humble Coffee Company (1.7 miles)
• Starbucks (1.8 miles)
• Starbucks (1.9 miles)

Hospitals

• Presbyterian (0.5 miles)
• Children's Hospital of New Mexico (0.5 miles)
• Carrie Tingley Childrens Hospital (0.5 miles)
• University of New Mexico Hospital (0.6 miles)
• Heart Hospital of New Mexico (0.6 miles)
• Albuquerque Indian Health Center (0.7 miles)
• Unm Psychiatric Center (0.7 miles)

Pharmacies

• UNM Hospital Outpatient Pharmacy (0.6 miles)
• Walgreens (0.9 miles)
• Walgreens (1.3 miles)
• Albuquerque City Drug (1.3 miles)
• Smith's Food & Drug (1.5 miles)
• Pharmerica (1.8 miles)
• Walgreens (2.1 miles)

Parks

• Roosevelt Park (0.7 miles)
• Hyder Park (1.5 miles)
• Altura Park (1.8 miles)
• Graves Park (2.1 miles)
• Workers Memorial Park (2.5 miles)
• Eunice Kaloch Park (2.6 miles)
• Midtown Dog Park (3.1 miles)

Places of Worship

• Saint George Greek Orthodox Church (0.8 miles)
• Faith Chapel (1.4 miles)
• Highland Baptist Church (2.6 miles)

Transportation

• Alvarado Transportation Center (1.2 miles)
• Amtrak & Greyhound Station (1.2 miles)
• United Airlines Ticket Counter (2.6 miles)
• TSA Checkpoint - Albuquerque International Sunport (2.6 miles)
• Security Checkpoint (2.7 miles)
• Concourse B, ABQ (2.7 miles)
• Amazing Car Rental Albuquerque (3.1 miles)