Casa Angelina LLC

Pros

• The owner and staff at Casa Angelina are described as wonderful and caring, with a strong ability to anticipate the needs of residents and their families.
• Many reviewers highlight the convenience of the facility's location for family visits, making it easier to connect with loved ones.
• The facility is praised for its clean environment and pleasant atmosphere, with good smells coming from the kitchen.
• Residents appreciate the nice outdoor spaces available for family gatherings, such as the backyard and front porch.
• Overall, the care provided to residents, especially those needing constant assistance, has been positively recognized by families.

Cons

• Two caregivers at Casa Angelina kept the resident in bed too much and provided inadequate meals, despite claiming to take good care of her.
• The owner of Casa Angelina was described as nice but ineffective, failing to follow through on commitments and communicate properly with staff.
• Eric, who runs the facility in the afternoons, was reported to be extremely rude to residents and families.
• The facility was described as very pricey with only one bathroom for all residents, which raised concerns about privacy and convenience during family visits.
• One review mentioned that a resident’s room was small, raising doubts about adequate space for family gatherings.

Review

Casa Angelina has received a mix of reviews from families reflecting varying experiences regarding the care and environment provided for their loved ones. For some, Casa Angelina is perceived as a nurturing and attentive space, while for others, there are significant concerns about the quality of care received.

One reviewer shared their experience after placing their mother in Casa Angelina in August 2021. Initially, they found the care to be satisfactory; however, over time, issues began to arise. They expressed concern that certain caregivers were keeping their mother confined to bed more than necessary and providing inadequate meals. Despite claims from staff that she was receiving good nutrition, this reviewer noticed that her mother was being underfed during key mealtimes such as breakfast and lunch—especially troubling given her already fragile state of health due to being underweight. The reviewer felt deceived by an atmosphere where staff appeared overly attentive during visits but failed to deliver actual care when family members weren't present. Although they described the owner as friendly, they noted a lack of follow-through on promises and poor communication with the caregiving staff.

Conversely, another individual recounted a much more positive experience with Casa Angelina concerning their father’s stay there over two years. This review highlighted the exceptional care provided by the staff who met his constant needs effectively. The writer expressed gratitude toward both the owner and team for creating a comfortable atmosphere that emphasized compassionate support for residents. Additionally, they pointed out the facility's attractive outdoor spaces—the backyard and front porch—which facilitated family visits and contributed positively to their father's experience at Casa Angelina. Proximity to home further added convenience for family members wanting regular visitation.

Other reviewers have echoed sentiments praising both the owner and staff as caring individuals who showed anticipation towards residents' needs. Their commitment went beyond standard expectations—one reviewer noted that if it were possible, they would rate them even higher than five stars due to their responsiveness to both residents and families alike.

While many reviews emphasize warm interactions among caregivers and an overall pleasant environment within Casa Angelina, some feedback indicates discomfort with certain aspects of living arrangements or facility operations. One resident mentioned feeling limited by small room sizes relative to expectations about communal use areas when families visited but acknowledged creating a clean environment with satisfying kitchen aromas—a reflection of daily life at Casa Angelina.

However, complaints also surfaced regarding staffing dynamics at times—particularly related to an employee named Eric who was characterized as rude during afternoon shifts. This stark contrast highlights potential inconsistencies in caregiver attitudes which could adversely impact resident experiences depending on various factors including timing or specific interactions during visits.

Despite these mixed findings regarding personnel interactions or accommodation limitations like shared bathrooms or room sizes relative to costs (“very pricy”), there remains appreciation for how well-organized communal activities are—as one visitor observed—with residents gathering together around dining tables sharing meals amid positive social engagement opportunities within what many see as an engaging atmosphere.

In summary, while Casa Angelina continues attracting families looking into senior care options thanks partly due its convenient location and well-kept facilities marked by delightful scents wafting from kitchens filled with freshly prepared meals—care quality varies significantly across personal experiences presented within these reflections ranging from concern over adequate feeding practices up through heartfelt thanks offered towards dedicated staff committed wholly towards ensuring comfort throughout challenging transitions associated aging circumstances faced by residents living here altogether amidst community-focused environments built around compassion-driven objectives!

This part of Albuquerque, New Mexico offers a variety of amenities that cater to seniors looking to settle in a convenient and accessible location. With multiple healthcare options nearby such as physicians, pharmacies, and hospitals, residents can easily access medical care when needed. There are also several dining options ranging from casual to sit-down restaurants, as well as cafes for social gatherings or quiet moments alone. The area is home to a popular movie theater for entertainment, as well as parks for leisurely walks and outdoor activities. Overall, this neighborhood provides a comfortable and well-rounded environment for seniors looking to enjoy their retirement years in Albuquerque.

Physicians

• Southwest Medical Associates (0.4 miles)
• Arora Madhu Unm Westside Clinic Albuquerque (0.9 miles)
• Smiles For Kids Dentistry & Orthodontics Westside (0.9 miles)
• Dogwood Therapy Service (1.2 miles)
• Epiphany Dermatology (1.8 miles)
• Presbyterian Cardiology Clinic In Rio Rancho At Rust Medical Center (2.1 miles)
• Presbyterian Interventional Cardiology & Electrophysiology in Rio Rancho at Rust Medical Center (2.1 miles)

Restaurants

• BJ's Restaurant & Brewhouse (0.8 miles)
• Desert Greens Bar And Grill (0.9 miles)
• Chick-Fil-A (1.1 miles)
• Olive Garden (1.2 miles)
• Freddy's Frozen Custard & Steakburgers (1.5 miles)
• Flying Star Cafe- Corrales (1.6 miles)
• Sonic Drive-In (1.8 miles)

Theaters

• Regal Cinema UA Cottonwood Stadium 16 (0.9 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (2 miles)
• Olive Tree Compounding Pharmacy (2.6 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)
• CVS Speciality (3.3 miles)
• Walgreens (3.4 miles)

Cafes

• Satellite Coffee (1.5 miles)
• Starbucks (1.9 miles)
• Starbucks (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (4.3 miles)

Places of Worship

• First Baptist Church O (2.2 miles)

Hospitals

• Presbyterian Pediatric Urgent Care in Rio Rancho on High Resort Boulevard (3.8 miles)
• HealthSouth Rehabilitation Hospital (5 miles)
• Tri Core Reference Lab (5.6 miles)

Parks

• Montecito Estates Park (4.1 miles)
• Petroglyph National Monument (4.5 miles)
• Graves Park (6.1 miles)