Northwell Health Stern Family Center For Rehab in Manhasset, NY

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  • Interior

    A view of a hallway featuring two framed photographs.
  • Outdoors

    A caregiver pushes a wheelchair-bound person along a scenic path in a park.
  • Decor

    A corridor featuring framed artwork that adds a modern touch to the interior.
  • Landscaping

    A person enjoying a peaceful moment in a park under an umbrella.
  • Lobby

    A serene lobby area featuring a water wall and decorative poinsettias, accompanied by an informational banner.
  • Wall Art

    A collection of framed inspirational quotes displayed on a wall in a hospital corridor.
  • Painting

    An abstract painting framed and displayed on a wall.
  • Plant

    A welcoming lobby area featuring a vibrant plant and framed photographs on the wall.

Northwell Health Stern Family Center For Rehab in Manhasset, NY

Northwell Health Stern Family Center For Rehab is a nursing home community in Manhasset, NY.

Information last verified:

300 Community Drive, Manhasset, NY 11030

For more information about senior living options: (866) 208-4318

2.8 from 100 reviews
5 stars
31
4 stars
13
3 stars
4
2 stars
7
1 stars
45

Overall Review of Northwell Health Stern Family Center For Rehab

caveat 11 reviews mention this

Care often feels slow

Residents and families frequently describe long waits for help.

A recurring concern is that getting assistance can take a long time, including delayed nurse or aide response after call buttons. Several reviewers describe situations where help did not come promptly for toileting, medication, or basic needs, and some mention unanswered calls or difficulty getting updates. Even when some staff are described as kind, multiple reviews point to understaffing and the need for families to stay on top of care.

common 12 reviews mention this

Therapy is often praised

Physical and occupational therapy receives steady positive feedback.

Many reviewers describe therapy as attentive, supportive, and effective, especially with physical therapy and occupational therapy. Several mention specific therapists by name and credit them with helping with mobility, recovery goals, or pain. While some reviews criticize limited therapy time, the overall theme is that the rehab therapy team is a strong part of the experience.

caveat 9 reviews mention this

Food quality is split

Food is one of the most inconsistent parts of stay.

Dining draws both praise and complaints. Some reviewers say the food is tasty or better than expected, while others describe meals as spoiled, not matching what was ordered, or not meeting requests. When dietary needs came up, residents and families sometimes report delays or not getting what they requested, which adds to the frustration for some caregivers.

common 7 reviews mention this

Cleanliness is a mixed signal

Reviews mention cleanliness in both positive and negative ways.

Several reviewers say the facility or rehab areas are clean and well kept, and some describe nice outdoor space. Other reviews dispute that, describing dirty rooms, not cleaning floors, or unclean conditions. This makes cleanliness a mixed experience, with confidence depending on who shares the room and unit conditions.

caveat 6 reviews mention this

Family communication can break down

Families sometimes report poor communication and updates.

A number of reviews describe difficulty getting timely information from staff, including delays in returning calls and limited updates about medical status. Some reviewers also mention problems coordinating with physicians or getting questions addressed without extended waiting. Even in otherwise positive accounts, the communication theme appears as a recurring reason some families feel uneasy during the stay.

common 2 reviews mention this

On-site access to care nearby

The area includes nearby hospitals, physicians, and transit options.

While reviews focus mostly on day-to-day care, the location is surrounded by medical and services nearby. That includes physician offices and a hospital within a few miles, as well as rail transit and everyday stops like pharmacies. This can make it easier for families to coordinate appointments and support during recovery.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 256 resident community capacity 256 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (9 miles away) LaGuardia (9 miles away)
  • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
  • Westchester Cty (20 miles away) Westchester Cty (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • 2 Pro Health Plaza (1.3 miles)
  • North Shore Gastroenterology Associates PC (1.4 miles)
  • Winthrop Professional Building (4 miles)
  • Orlin & Cohen Orthopedic Group (8.3 miles)

Transportation

  • LIRR - Manhasset Station (1.3 miles)
  • LIRR - Little Neck Station (2.1 miles)
  • LIRR New Hyde Park Station (3.3 miles)
  • LIRR - Floral Park Station (3.6 miles)
  • LIRR - Westbury Station (6.3 miles)
  • LIRR - Mets-Willets Point Station (7.7 miles)
  • MTA - Sutphin Boulevard Subway Station (7.7 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (1.6 miles)
  • St Francis Hospital (2.5 miles)
  • Winthrop University Hospital New Life Center (3.9 miles)
  • Winthrop University Hospital (4 miles)
  • Nassau University Medical Center (8.5 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (1.7 miles)
  • Starbucks (8.4 miles)
  • Starbucks (8.8 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Rite Aid (3.8 miles)

Parks

  • Allenwood Park (1.7 miles)
  • Alley Pond Park (3.6 miles)
  • Cunningham Park (4.8 miles)
  • Hempstead Lake State Park (7.3 miles)
  • Flushing Meadows Corona Park (7.8 miles)
  • Eisenhower Park (8 miles)
  • Coes Neck Park (8.3 miles)

Restaurants

  • Toku Modern Asian (2 miles)
  • Hendrick's Tavern (3.1 miles)
  • Burger King (3.2 miles)
  • McDonald's (4.3 miles)
  • Bar Frites (4.6 miles)
  • Taco Bell (5 miles)
  • Vincent's Clam Bar (5.1 miles)

Places of Worship

  • Community Church of East Williston (3.6 miles)
  • St Luke's Episcopal Church (8.7 miles)

Theaters

  • AMC Fresh Meadows 7 (5 miles)
  • AMC Roosevelt Field 8 (5.1 miles)
  • Regal Westbury Imax & RPX (7.6 miles)
  • AMC Bay Plaza Cinema 13 (9 miles)

Frequently Asked Questions

Where is Northwell Health Stern Family Center For Rehab?
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