Heart to Home Inc.

Pros

• The staff are accepting and help clients feel comfortable and less stressed.
• RES Home Care is described as life-saving, with staff showing care, patience, and professionalism.
• The organization is professional, caring, and attentive, focused on improving clients' lives.
• The staff are friendly, kind, and helpful.
• RES Home Care provides the highest level of care to all clients.
• The Great Neck team is professional, knowledgeable, and experienced, with Ms. Khan consistently responsive and ensuring quality care.
• Clients describe the service as an exemplary client service experience and would recommend RES Home Care.
• The company efficiently handles insurance paperwork, relieving clients of administrative burdens.

Cons

Review

For anyone navigating the challenges of memory loss or the transition of aging and injury, the care environment described here feels like a steady anchor. One participant notes that the program can be a solid, dependable place for those who have lost memories, providing a space where growth is possible and where people can feel genuinely at ease. The overall vibe is one of acceptance and support, with staff who make an effort to create a calm, low-stress atmosphere. In short, it's described as a place that nods toward personal growth while wrapping individuals in a reassuring, comfortable environment.

A turning point for several clients came when RES Home Care stepped in during a moment of vulnerability. One account recounts a fall and a broken foot, during which there was no one available to stay with the person. In that moment, Ms. Wendy Khan from RES Home Care emerged as a lifeline. She reached out on a Sunday after an online inquiry, visited the next day to review insurance details, and took on the entire paperwork process. The home health care aide arrived within a week, and the service was framed as a life-saving intervention. The caregiver assigned for four days a week was described as equally good - kind and patient - leaving the client deeply grateful to Genworth RES Home Care and, specifically, to Ms. Wendy Khan for the professionalism, concern, and patient care provided.

Beyond individual stories, there is a strong, consistent thread praising the organization's culture and mission. RES Home Care is portrayed as being full of passionate staff who consistently dedicate themselves to improving the lives of people in the community. Reviewers describe the organization as professional, caring, and attentive, with a clear emphasis on ongoing improvements for both clients and employees. This sense of a committed, mission-driven team contributes to the impression that the organization takes a holistic view of care, focusing on meaningful outcomes and sustained support.

Several notes highlight the warmth and approachability of the staff. Phrases like "friendly and kind" appear regularly, underscoring how the demeanor of the caregivers can make a substantial difference in day-to-day experiences. The sentiment is that the team's kindness and readiness to help are not incidental but foundational to the level of service they provide, creating an environment in which clients feel supported and valued.

Quality of care stands out as another defining pillar. Reviewers affirm that RES Home Care provides the highest level of care to all their clients. This is not merely about meeting basic needs; it's about delivering comprehensive, attentive service that respects the dignity and unique circumstances of each person. The overarching message is one of dependable, high-standard care that remains focused on the client's well-being and comfort.

The experiences shared with RES Home Care of Great Neck emphasize professionalism, knowledge, and expertise in home care. One client notes that Ms. Khan was consistently responsive to calls and regularly checked in with the quality assurance team to ensure the care was aligned with expectations and free from issues. This client describes the service as the best client service experience they've had and expresses a clear willingness to recommend RES Home Care of Great Neck to anyone seeking home care services. The combination of proactive communication, QA oversight, and responsive support appears to reinforce trust and satisfaction across multiple stories.

Together, these voices paint a picture of a home care organization that blends compassionate, personable care with professional rigor. From the reassuring presence of a caring team to the efficiency of navigating insurance and paperwork, RES Home Care and Ms. Wendy Khan are depicted as reliable partners in health and daily living. For individuals facing memory-related challenges, injury recovery, or ongoing home-based care needs, the narratives suggest a service that can offer stability, kindness, and a consistently high standard of care.

This part of Great Neck, New York offers a convenient and diverse range of amenities for senior living. With multiple pharmacies, cafes, transportation options, parks, physicians, hospitals, restaurants, theaters, and places of worship all within a few miles radius, residents have easy access to essential services and recreational activities. The presence of medical facilities such as North Shore Gastroenterology Associates PC and Winthrop University Hospital ensures quality healthcare nearby. Additionally, the proximity to parks like Alley Pond Park and Cunningham Park provides opportunities for outdoor leisure and exercise. The availability of public transportation options like the LIRR stations and subway stations also allows for easy travel within the area. Overall, this neighborhood offers a well-rounded community environment that caters to the needs of seniors looking for convenience and accessibility.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.5 miles)
• Cafe Zeppieri (8.7 miles)
• Starbucks (8.7 miles)

Transportation

• LIRR - Little Neck Station (0.9 miles)
• LIRR - Manhasset Station (1.8 miles)
• LIRR - Floral Park Station (3.8 miles)
• LIRR New Hyde Park Station (3.9 miles)
• LIRR - Mets-Willets Point Station (6.5 miles)
• MTA - Mets-Willets Point Subway Station (6.6 miles)
• MTA - Sutphin Boulevard Subway Station (6.9 miles)

Parks

• Allenwood Park (1.2 miles)
• Alley Pond Park (2.9 miles)
• Cunningham Park (4 miles)
• Flushing Meadows Corona Park (6.7 miles)
• Hempstead Lake State Park (7.9 miles)
• Forest Park (8.2 miles)
• Eisenhower Park (9.1 miles)

Physicians

• North Shore Gastroenterology Associates PC (1.3 miles)
• 2 Pro Health Plaza (2.1 miles)
• Winthrop Professional Building (5.1 miles)
• Orlin & Cohen Orthopedic Group (8.7 miles)

Hospitals

• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (1.8 miles)
• St Francis Hospital (3.4 miles)
• Winthrop University Hospital New Life Center (4.9 miles)
• Winthrop University Hospital (5 miles)

Restaurants

• Burger King (2.2 miles)
• Toku Modern Asian (3 miles)
• McDonald's (3.2 miles)
• Taco Bell (3.9 miles)
• Hendrick's Tavern (4.1 miles)
• White Castle (5.1 miles)
• Bar Frites (5.6 miles)

Theaters

• AMC Fresh Meadows 7 (4 miles)
• AMC Roosevelt Field 8 (6.2 miles)
• AMC Bay Plaza Cinema 13 (8.1 miles)
• Regal Westbury Imax & RPX (8.8 miles)

Places of Worship

• Community Church of East Williston (4.8 miles)
• St Luke's Episcopal Church (7.7 miles)