Stern Family Center For Extended Care and Rehabilitation in Manhasset, NY

Stern Family Center For Extended Care and Rehabilitation is a nursing home community in Manhasset, NY.

Information last verified:

330 Community Dr, Manhasset, NY 11030

For more information about senior living options: (866) 208-4318

2.8 from 105 reviews
5 stars
32
4 stars
14
3 stars
4
2 stars
7
1 stars
48

Overall Review of Stern Family Center For Extended Care and Rehabilitation

differentiator 14 reviews mention this

Therapy teams get strong praise

Physical, occupational, and rehabilitation therapy is consistently described as professional and effective.

Multiple residents and family members say the physical and occupational therapy teams are excellent, with therapists who are attentive and supportive during recovery. A few reviews highlight specific therapists going above and beyond, and several mention improved mobility and confidence as a result of therapy sessions. Even reviewers who raise other concerns often single out therapy as the part of care that worked best.

common 16 reviews mention this

Staff can be caring and responsive

Residents and families frequently describe staff members as kind, professional, and helpful.

Across the reviews, many people note professionalism and a positive attitude from nurses, aides, reception/front desk staff, and social work. Several reviews describe consistent help with day-to-day needs and call-bell interactions that worked when staff were available. At the same time, other reviews point to rude or dismissive interactions, so this strength appears uneven rather than universal.

caveat 11 reviews mention this

Understaffing and slow call response

Residents and families often report delays getting assistance due to staffing shortages.

A recurring theme is that call bells can go unanswered for long periods, and assistance can take a long time to arrive. Several reviews describe scenarios where help for bathroom needs or safety concerns was slow, and some note that patients may be left waiting when family members are not available. While a few reviewers mention being able to manage with frequent family support, others say the delays affect comfort and safety.

caveat 10 reviews mention this

Food quality is hit-or-miss

Food quality and meal accuracy vary, with some residents describing it as unappetizing or incorrect.

Some reviews say the food is good, tasty, or filling, and a few mention satisfaction with meals during their stays. Others describe meals as horrible, sometimes spoiled, or not matching requested orders, including issues with menu fulfillment. Overall, dining comes up as a frequent point of disagreement rather than a steady strength.

caveat 9 reviews mention this

Communication and medication concerns

Some families report serious communication gaps and medication-related mistakes.

Several reviews describe breakdowns in safety and communication, including wrong medications, medication not being given as ordered, or staff not following physicians’ instructions. Families also mention difficulty getting updates from the facility, including situations where they struggled to reach staff and obtain basic information. Even reviews that praise therapy sometimes include these kinds of concerns, which appear to be among the most serious negatives.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • LaGuardia (9 miles away) LaGuardia (9 miles away)
  • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
  • Westchester Cty (20 miles away) Westchester Cty (20 miles away)

Nearby Places of Interest

Physicians

  • 2 Pro Health Plaza (1 miles)
  • North Shore Gastroenterology Associates PC (1.7 miles)
  • Winthrop Professional Building (3.8 miles)
  • Orlin & Cohen Orthopedic Group (8 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (1.3 miles)
  • St Francis Hospital (2.7 miles)
  • Winthrop University Hospital New Life Center (3.7 miles)
  • Winthrop University Hospital (3.7 miles)
  • Nassau University Medical Center (8.3 miles)

Cafes

  • Starbucks (1.5 miles)
  • Starbucks (1.9 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.8 miles)

Transportation

  • LIRR - Manhasset Station (1.6 miles)
  • LIRR - Little Neck Station (2.1 miles)
  • LIRR New Hyde Park Station (3 miles)
  • LIRR - Floral Park Station (3.3 miles)
  • LIRR - Westbury Station (6.1 miles)
  • MTA - Sutphin Boulevard Subway Station (7.5 miles)
  • LIRR - Jay / Hall Tower (7.6 miles)

Pharmacies

  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.7 miles)

Parks

  • Allenwood Park (2 miles)
  • Alley Pond Park (3.4 miles)
  • Cunningham Park (4.6 miles)
  • Hempstead Lake State Park (7 miles)
  • Flushing Meadows Corona Park (7.8 miles)
  • Eisenhower Park (7.8 miles)
  • Coes Neck Park (8 miles)

Restaurants

  • Toku Modern Asian (2.2 miles)
  • Burger King (3.2 miles)
  • Hendrick's Tavern (3.2 miles)
  • McDonald's (4.3 miles)
  • Bar Frites (4.7 miles)
  • Vincent's Clam Bar (4.9 miles)
  • Grand Lux Cafe (5 miles)

Places of Worship

  • Community Church of East Williston (3.5 miles)
  • St Luke's Episcopal Church (8.6 miles)

Theaters

  • AMC Fresh Meadows 7 (4.9 miles)
  • AMC Roosevelt Field 8 (4.9 miles)
  • Regal Westbury Imax & RPX (7.6 miles)

Frequently Asked Questions

Where is Stern Family Center For Extended Care and Rehabilitation?

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