The Bristal at North Hills
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99 South Service Road, North Hills, NY 11040
For more information about senior living options: (844) 490-3973
The Bristal at North Hills offers a range of living accommodations that reflect its premium services and amenities, with monthly costs that are notably higher than both Queens County and the broader New York state averages. For instance, a semi-private room is priced at $5,200, significantly above the county's average of $3,901 and the state average of $4,389. Studio apartments are available for $6,500, which again eclipses the local and state figures of $4,515 and $4,532 respectively. The one-bedroom option is offered at $7,700 - well above the county average of $4,673 and the state's $4,307. Lastly, for those seeking more space in a two-bedroom unit, The Bristal charges $8,800 compared to $5,153 in Queens County and $4,786 statewide. These rates underscore The Bristal's premium positioning within a competitive market while ensuring residents enjoy quality care and an enriching lifestyle.
| Floor plans | The Bristal at North Hills | Queens County | New York |
|---|---|---|---|
| Semi-Private | $5,200 | $3,901 | $4,389 |
| Studio | $6,500 | $4,515 | $4,532 |
| 1 Bedroom | $7,700 | $4,673 | $4,307 |
| 2 Bedrooms | $8,800 | $5,153 | $4,786 |
Janani is an excellent executive director who genuinely cares about both residents and families. The Bristal North Hills has a dedicated, passionate team that consistently goes above and beyond. The community is magnificent, well run, clean, and offers excellent meals. Staff such as Wilma, Victoria, Ken, Jai, Clare, and Llaire are courteous, capable, and supportive. Jai Subramaniam is compassionate, thoughtful, efficient, and stays engaged with families. BRISTAL at North Hills delivers excellent, compassionate care with supportive leadership. Families have peace of mind knowing their loved ones are well cared for and happy. The Mother's Day brunches are amazing, delicious, and well organized. The Bristal feels like a welcoming home where staff treat residents like family. Transitions to Reflections or other units are handled with grace, leaving residents happy and well cared for.
The Bristal seemed very quiet with not much activity, and the atmosphere was not warm or friendly. The facility was described as expensive and not inexpensive, raising concerns about affordability. The sales department gave a cold, impersonal impression to prospective residents. Floors reportedly needed vacuuming and there were instances of litter and lint, suggesting cleanliness was not consistently maintained. There was no nearby shopping, and walking to amenities was quite difficult. The gatekeeper at the door was not warm or friendly, which impacted first impressions. Some reviewers felt the staff did not seem compassionate and ran the facility more like a business than a home. The food was described as bland in at least one review.The Bristal at North Hills is best suited for families seeking an upscale, activity-rich assisted living experience where leadership and staff are clearly devoted to residents and their families. This community shines for seniors who want a polished, hotel-like environment with consistently attentive care, robust programming, and strong, ongoing family communication. Residents benefit from well-maintained grounds and interiors, high-quality meals, and a culture that treats residents with warmth and personal respect. Crucially, it offers a built-in path to memory-care support on-site (Reflections) without uprooting a loved one when needs evolve, which is a major plus for families planning ahead.
Those who may want to consider alternatives are typically price-conscious buyers or those seeking a smaller, more intimate setting. Several reviews flag the cost as high and the rooms as not uniformly spacious - some apartments are smaller than hoped, and a few dwellings vary in renovation status. The campus size can feel overwhelming for someone who prefers a cozier, less bustling environment. Additionally, a handful of families noted that pre-admission processes and contract wording could be clearer, suggesting that prospective residents should scrutinize the financial terms and move-in timelines before committing. For those who prize a tighter staff-resident ratio in a smaller community, alternatives may be more comfortable.
From a practical standpoint, the Bristal's strongest advantages are the people and the programming. The executive leadership - consistently praised in reviews - sets a tone of care that permeates every shift, with staff who greet residents by name and keep families well informed. Dining is repeatedly described as high quality, with menus that accommodate varied preferences and dietary needs, and the culinary team earns praise for meals that feel substantial and well prepared. The social calendar is rich, featuring in-house musicians, excursions, and frequent family-oriented events like Mother's Day brunches; residents enjoy a sense of purpose and connection that supports both independence and meaningful engagement. The on-site wellness center, round-the-clock medical attention when needed, and physical therapy offerings add a practical layer of security for families worried about health needs escalating.
The main drawbacks - where they exist - tend to revolve around cost, space, and logistics, and the positives largely offset these concerns when identified as priorities. Some reviewers pointed to relatively small living spaces and uneven room renovations, which can matter if the goal is a spacious, apartment-style layout with consistent finishes. Others cited a price position that sits at the higher end of the market, which naturally narrows the pool of likely residents. Still, the substantial benefits - comprehensive care from assisted living through the Reflections unit, a highly attentive leadership team, strong family updates, and a lively, engaging atmosphere - often prove worth the premium for families who value safety, social belonging, and ease of transitions between levels of care.
For decision-makers, the recommended approach is clear and purposeful. Meet with the executive team - particularly Lou (Loudjina Auguste) and the Wellness Director - to assess communication practices, transition plans, and care coordination for both current and future needs. Review the actual contract language, ask for a transparent, itemized price breakdown, and request a concrete, no-surprises move-in timeline. Visit during a meal and a planned activity to gauge how the space actually feels in daily life and to assess staffing responsiveness. Investigate the Reflections memory-care space in person, including the staff's approach to dementia care and how the path from assisted living to memory care works on a practical level.
Ultimately, The Bristal at North Hills stands out as a robust, veteranly run option for families seeking an upscale, well-supported senior living home with meaningful social opportunities and a seamless ladder of care. It is a compelling fit for residents who relish a strong sense of community, exceptional family engagement, and high-quality dining, paired with transparent leadership and proactive communication. It may be less suitable for those prioritizing a smaller footprint, ultra-modern minimalist spaces, or budget-driven choices. For families confronting the decision, this community delivers peace of mind: a dignified home where residents can thrive, protected by a capable, caring team that treats every day as an opportunity for connection and comfort.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (10 miles away) John F Kennedy International (10 miles away) Westchester Cty (21 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.The Bristal at North Hills in North Hills, NY is a memory care assisted living community that offers top-notch amenities and care services to its residents. The community provides a safe and comfortable environment for individuals with memory impairments.
Residents can enjoy various activities within the community such as cooking classes, fitness programs, educational speakers, and happy hour events. They can also participate in devotional activities both on-site and off-site. Catholic and Jewish services are available on-site, and there is even a visiting Rabbi for those who wish to practice their faith.
The community offers two cafes nearby for residents to explore, along with two parks where they can enjoy the outdoors. There are also numerous pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals located in close proximity for convenience.
A wide range of amenities is provided to enhance residents' daily lives. These include activities on-site, a beautician on-site for grooming needs, cable or satellite TV for entertainment purposes, a computer center for staying connected digitally, and access to Wi-Fi/high-speed internet. The community also boasts a beautiful garden and outdoor common areas where residents can relax and socialize.
Care services offered at The Bristal include diabetic care, incontinence care, and medication management. This ensures that residents receive the necessary support to manage their health conditions effectively.
Overall, The Bristal at North Hills provides a warm and inviting community where individuals with memory impairments can thrive while receiving exceptional care and enjoying an array of engaging activities.
This part of North Hills, New York, offers a convenient and diverse range of amenities for seniors. With multiple physicians' offices, hospitals, pharmacies, and cafes within close proximity, residents have easy access to essential healthcare services and everyday conveniences. The area is also well-equipped with parks for leisurely walks and recreational activities. Additionally, transportation options such as the LIRR stations provide easy access to nearby areas for shopping or entertainment. Places of worship are available for spiritual nourishment, and theaters offer entertainment options for a fun night out. Overall, this neighborhood provides a comfortable and supportive environment for senior living in North Hills.
The Bristal at North Hills offers a range of living accommodations that reflect its premium services and amenities, with monthly costs that are notably higher than both Queens County and the broader New York state averages. For instance, a semi-private room is priced at $5,200, significantly above the county's average of $3,901 and the state average of $4,389. Studio apartments are available for $6,500, which again eclipses the local and state figures of $4,515 and $4,532 respectively. The one-bedroom option is offered at $7,700 - well above the county average of $4,673 and the state's $4,307. Lastly, for those seeking more space in a two-bedroom unit, The Bristal charges $8,800 compared to $5,153 in Queens County and $4,786 statewide. These rates underscore The Bristal's premium positioning within a competitive market while ensuring residents enjoy quality care and an enriching lifestyle.
The Bristal at North Hills is located at 99 South Service Road, North Hills, NY 11040 in Queens County, New York
The Bristal at North Hills offers comprehensive medication management to ensure that residents receive the correct medications at the appropriate times, which is crucial for maintaining their overall health and well-being. This specialized care helps reduce confusion and anxiety associated with medication schedules, allowing residents to feel more secure and focused. Additionally, incontinence care is tailored to meet the individual needs of residents, promoting dignity and comfort while minimizing discomfort or embarrassment. By providing responsive support in these areas, The Bristal fosters an environment where individuals with dementia or Alzheimer's can thrive, focusing on their daily activities without unnecessary stress or worries.
Yes, The Bristal at North Hills allows both dogs and cats.
The Bristal at North Hills on seniors.fyi includes 12 photos including images showing dining, interior, decor, salon, piano, chandelier, bookshelves, cooking, and more.
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Interior
Decor
Living Room
Dining
Kitchen
Fireplace
Chandelier
Piano
Office
Salon
Cooking
