The Bristal at North Hills

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  • Interior

    Elegant hotel lobby with a grand piano, chandelier, and floral centerpiece.
  • Decor

    A modern conference room with round tables, red chairs, and bookshelves.
  • Living Room

    A cozy living room with modern furniture and built-in bookshelves.
  • Dining

    Empty restaurant dining area with neatly arranged tables, chairs, and warm lighting.
  • Kitchen

    A chef preparing a dish at a buffet counter with various ingredients on display.
  • Fireplace

    A sophisticated lobby featuring a grand piano, floral centerpiece, and a cozy fireplace.
  • Chandelier

    An elegant dining area with stylish tables and chairs, featuring a grand chandelier and decorative staircase.
  • Piano

    A stylish game room featuring a poker table, pool table, and piano with elegant decor and striped carpeting.
  • Office

    Modern office conference room with computers and a central table.
  • Salon

    A modern hair salon with styling stations and comfortable chairs.
  • Cooking

    A chef prepares fruit bowls in the kitchen.

The Bristal at North Hills

The Bristal at North Hills is an assisted living and memory care community in North Hills, NY.

Information last verified:

99 South Service Road, North Hills, NY 11040

For more information about senior living options: (866) 208-4318

4.6 from 99 reviews
5 stars
76
4 stars
16
3 stars
2
2 stars
3
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2016Top 5% Senior Living Community in 2018

Add this award to your website

The Bristal at North Hills Costs & Pricing

The Bristal at North Hills offers a range of living accommodations that reflect its premium services and amenities, with monthly costs that are notably higher than both Queens County and the broader New York state averages. For instance, a semi-private room is priced at $5,200, significantly above the county's average of $3,901 and the state average of $4,389. Studio apartments are available for $6,500, which again eclipses the local and state figures of $4,515 and $4,532 respectively. The one-bedroom option is offered at $7,700 - well above the county average of $4,673 and the state's $4,307. Lastly, for those seeking more space in a two-bedroom unit, The Bristal charges $8,800 compared to $5,153 in Queens County and $4,786 statewide. These rates underscore The Bristal's premium positioning within a competitive market while ensuring residents enjoy quality care and an enriching lifestyle.

Floor plansThe Bristal at North HillsQueens CountyNew York
Semi-Private$5,200$3,901$4,389
Studio$6,500$4,515$4,532
1 Bedroom$7,700$4,673$4,307
2 Bedrooms$8,800$5,153$4,786

Overall Review of The Bristal at North Hills

common 26 reviews mention this

Caring, communicative staff stands out

Staff members are repeatedly described as kind, attentive, and easy to reach for updates.

Many reviews describe staff who treat residents with respect, learn personal preferences, and keep families informed. Several families highlight leadership and wellness staff for being responsive when questions come up, including medication updates and help coordinating needs. Even during stressful transitions like hospital or unit moves, residents and families say the team helped make the process feel manageable.

common 14 reviews mention this

Well-kept building and spotless spaces

Residents and families frequently mention cleanliness and strong upkeep across the property.

A recurring theme is that the facility feels clean, well maintained, and welcoming when families visit or when residents live there. Reviews mention spotless rooms, housekeeping attention, and an overall look that feels cared for rather than neglected. A few comments also contrast it with other places they toured, saying the conditions stood out in a positive way.

common 15 reviews mention this

Activities and outings keep residents engaged

Residents are described as having plenty to do, with social events and scheduled programs.

Reviews frequently call out the day-to-day presence of activities, entertainment, and outings—ranging from musicians and card games to trips to shops, restaurants, and other local destinations. Families also mention celebrations like brunch events as a regular part of life. One review does suggest the activity mix could be more varied, but overall engagement is a common positive thread.

common 13 reviews mention this

Meals are consistently a positive

Meals are often described as high-quality and enjoyable for residents.

Dining comes up often in reviews, with families saying the food is good and that residents look forward to mealtimes. Some reviews mention regular gourmet or restaurant-style three meals a day plus snacks. While one early review complains about bland or weak dining, the more common tone is that the meals are a standout part of daily life.

differentiator 10 reviews mention this

Care support and medication help

Care is described as hands-on, including medication support and structured wellness assistance.

Several reviews tie day-to-day support to proactive wellness staff, including administering medications and helping manage health needs. Families also mention smoother transitions when residents need hospital or rehab follow-up, with coordinated care during those changes. Reviews specific to memory care describe extra structured attention and a focus on keeping residents comfortable and supported.

caveat 7 reviews mention this

Pricing is a frequent concern

Multiple reviewers note the community feels expensive compared with alternatives.

Cost is mentioned by several families, including comments that the overall price is high and that it can feel expensive relative to other options. One review also suggests it may be priced above competitors, and another says it was on par with other places while still acknowledging the expense. The page’s price ranges reflect that this community generally sits above local and state benchmarks across unit types.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Resident parking Resident parking
  • Security gate Security gate
  • Swimming pool / hot tub Swimming pool / hot tub
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (10 miles away) LaGuardia (10 miles away)
  • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
  • Westchester Cty (21 miles away) Westchester Cty (21 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Meals provided Meals provided

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Jewish services Jewish services
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Visiting Rabbi Visiting Rabbi
  • Wine tasting Wine tasting

Nearby Places of Interest

This part of North Hills, New York, offers a convenient and diverse range of amenities for seniors. With multiple physicians' offices, hospitals, pharmacies, and cafes within close proximity, residents have easy access to essential healthcare services and everyday conveniences. The area is also well-equipped with parks for leisurely walks and recreational activities. Additionally, transportation options such as the LIRR stations provide easy access to nearby areas for shopping or entertainment. Places of worship are available for spiritual nourishment, and theaters offer entertainment options for a fun night out. Overall, this neighborhood provides a comfortable and supportive environment for senior living in North Hills.

Physicians

  • 2 Pro Health Plaza (0.7 miles)
  • North Shore Gastroenterology Associates PC (2.3 miles)
  • Winthrop Professional Building (3.1 miles)
  • Orlin & Cohen Orthopedic Group (7.7 miles)
  • South Nassau Communities Hospital (8.6 miles)
  • Long Island Pediatrics (8.9 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (2.6 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8.1 miles)
  • Starbucks (8.5 miles)

Hospitals

  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (1.5 miles)
  • St Francis Hospital (2.6 miles)
  • Winthrop University Hospital New Life Center (3 miles)
  • Winthrop University Hospital (3 miles)
  • Nassau University Medical Center (7.6 miles)
  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (8.7 miles)

Restaurants

  • Toku Modern Asian (2 miles)
  • Hendrick's Tavern (2.9 miles)
  • Burger King (3.8 miles)
  • Vincent's Clam Bar (4.2 miles)
  • Grand Lux Cafe (4.2 miles)
  • Bar Frites (4.3 miles)
  • Shake Shack (4.5 miles)

Transportation

  • LIRR - Manhasset Station (2 miles)
  • LIRR New Hyde Park Station (2.7 miles)
  • LIRR - Little Neck Station (2.9 miles)
  • LIRR - Floral Park Station (3.2 miles)
  • LIRR - Westbury Station (5.4 miles)
  • Valley Stream LIRR Station (7.6 miles)
  • Lynbrook LIRR Station (7.9 miles)

Pharmacies

  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3 miles)

Parks

  • Allenwood Park (2.7 miles)
  • Alley Pond Park (3.8 miles)
  • Cunningham Park (5 miles)
  • Hempstead Lake State Park (6.5 miles)
  • Eisenhower Park (7.1 miles)
  • Coes Neck Park (7.4 miles)
  • Flushing Meadows Corona Park (8.4 miles)

Places of Worship

  • Community Church of East Williston (2.7 miles)

Theaters

  • AMC Roosevelt Field 8 (4.2 miles)
  • AMC Fresh Meadows 7 (5.4 miles)
  • Regal Westbury Imax & RPX (6.9 miles)

Frequently Asked Questions

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