Highfield Gardens Care Center Of Great Neck
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Nursing Home
199 Community Drive, Great Neck, NY 11021
For more information about senior living options: (844) 490-3973
The staff are extremely friendly and helpful. The facility is very clean and well maintained. Melisha greets visitors at the door with a warm smile. The rehab team delivers outstanding physical and occupational therapy. Rita is the heart of Highfield Gardens, showing love and care for every senior. Jillian and Spencer are outstanding staff who consistently attend to residents with patience and kindness. The meals, desserts, and overall food quality are delicious. Emerald from recreation and the activities staff create a warm, engaging environment. The staff treat residents like family and go above and beyond. Highfield Gardens is a gem in the community, with compassionate care. The PT and OT departments are well coordinated and effective. The center feels safe, friendly, and supportive for recovery.
One reviewer called it one of the most appalling places they've experienced, noting that most staff were incompetent and unkind. The facility is filthy and run down, with a stench of feces and rude, unhelpful nurses and aides. The food is terrible, not prepared to meet allergies, with melted desserts and generally unappetizing meals. Care is under-staffed and inconsistent, with delays in therapy, daily care tasks, and medication administration and little explanation about meds. Residents are left sitting in hallways and rooms are cramped; discharge processes are poorly managed. Some reviewers warn others not to send a loved one there, calling it a place to avoid.Highfield Gardens Care Center of Great Neck is most appropriate for families seeking strong post-acute rehabilitation and attentive nursing care, where a therapy-driven approach frequently leads to meaningful mobility gains and quicker discharges. The center earns its reputation from a vigorous physical, occupational, and speech therapy program, supported by nurses and aides who are consistently praised for kindness, responsiveness, and hands-on involvement. For families prioritizing daily engagement, personable front-desk interactions, and a warm, community-oriented atmosphere, Highfield delivers, often turning recuperation into a structured, supportive journey. It is less ideal for those who require unwavering, hands-on medical oversight around the clock or for residents who demand uniformly high performance across every shift.
Those who may want to consider alternatives are typically guided by a need for relentless medical redundancy and predictable daily routines. If a loved one requires constant monitoring, rapid medication administration, and immediate response to urgent needs, the reviews signal that variability in staffing can translate into missed or delayed care at times. Others should look elsewhere if highly consistent meals, flawless room conditions, or a fully sanitized, ultra-modern environment are non-negotiable priorities. Families with serious wound-care histories or complex medical regimens may also want to compare facilities with deeper, more uniform infection-control and wound-management practices. The facility's strengths do not erase these potential gaps for all residents.
On the upside, the pros tend to cluster around therapy outcomes and a caregiving culture that many families describe as genuinely devoted. Dozens of residents and families credit the rehab team - led by therapists who push toward independence - with notable progress, sometimes returning home able to walk and perform daily tasks previously beyond reach. The nursing and therapy staff are repeatedly singled out for attentiveness, courtesy, and collaborative problem-solving, with particular appreciation for floor leaders and front-desk personnel who keep families informed and involved. The environment is often described as clean, welcoming, and actively engaged in residents' lives through daily activities, social workers who navigate transitions, and staff who coordinate family access and visits with apparent pride.
Yet the cons cited in reviews cannot be dismissed. Several accounts describe inconsistencies in care delivery, including delayed medication administration, insufficient personal hygiene routines, and limited daily personal care for long-term residents. The food quality receives mixed reviews, with some diners praising certain meals and others calling the fare disappointing. Temperature control on some rooms has been problematic, and there are reports of pests in rare cases, as well as concerns about under-staffing during busy shifts. A minority of reviews recount severe experiences involving neglect or distressing interactions, underscoring the reality that outcomes can vary significantly by unit and shift staffing. These warnings merit serious consideration, particularly for families seeking uniform performance.
In balancing the pros and cons, the strongest offset comes from the rehab-focused track record and the culture of caring that many families consistently testify to. For residents who arrive with mobility goals, a strong therapy team can translate into real gains and earlier transitions home, often accompanied by thoughtful discharge planning and coordination. The flip side is undeniable fragility in accountability and consistency on certain days, which can undermine confidence for long-term care needs or for families that cannot advocate in real time. Prospective families should insist on current floor-level performance data, ask pointed questions about PT/OT/Speech frequencies, wound-care protocols, and med-pass procedures, and request recent family references before making a decision.
For families weighing this community, the bottom-line verdict centers on??: Highfield Gardens is a compelling choice for rehabilitation-focused care and for residents who thrive in a warm, personable setting with active programming. It is best approached with clear expectations about variability in day-to-day care and with a plan to actively monitor and participate in care decisions. If a loved one's needs center on steady, behind-the-scenes medical oversight, or if dining and room conditions must be consistently flawless, it may be prudent to explore other options first. A thorough in-person tour, floor-specific conversations with the director of nursing, and candid references from recent families will reveal whether Highfield aligns with the specific care trajectory required. In the right scenario, Highfield Gardens stands out as a facility that can drive meaningful recovery and provide a compassionate home-like environment during a critical chapter of care.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (9 miles away) John F Kennedy International (11 miles away) Westchester Cty (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highfield Gardens Care Center of Great Neck is an assisted living community located in Great Neck, NY. With a wide range of amenities and services, it offers residents a comfortable and convenient living environment.
The community provides various amenities to cater to the needs and preferences of its residents. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, a computer center for staying connected, and a fitness room to promote wellness. Residents can also enjoy the outdoors in the garden or outdoor space provided. For book lovers, there is a small library available. Wi-Fi/high-speed internet is also available throughout the community.
Residents at Highfield Gardens have access to comprehensive care services. There is a 24-hour call system and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. The community provides assistance with medication management and meal preparation according to special dietary restrictions such as diabetes diet or other specific needs.
To keep residents engaged and entertained, Highfield Gardens offers a range of activities. Fitness programs are available to promote physical well-being, while planned day trips provide opportunities for exploration and socialization. Resident-run activities encourage active participation within the community, and scheduled daily activities ensure there are always engaging options available.
Highfield Gardens boasts a convenient location with numerous nearby amenities. There are two cafes, three parks, nine pharmacies, three physicians' offices, six restaurants, four transportation options including non-medical arrangements, one place of worship nearby for spiritual fulfillment and access to four hospitals for medical care.
Overall, Highfield Gardens Care Center of Great Neck strives to create an enriching environment where residents can enjoy comfortable living while receiving personalized care services that meet their individual needs.
Highfield Gardens Care Center Of Great Neck is located at 199 Community Drive, Great Neck, NY 11021 in Nassau County, New York
Highfield Gardens Care Center Of Great Neck on seniors.fyi includes 11 photos including images showing interior, exercise equipment, decor, shower, healthcare, rehabilitation, physical therapy, nursing home, and more.
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Interior
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Exercise Equipment
Gym
Nursing Home
