Highfield Gardens Care Center Of Great Neck
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Information last verified:
199 Community Drive, Great Neck, NY 11021
For more information about senior living options: (844) 490-3973
The staff are described as extremely caring, kind, and compassionate. The rehab team provides excellent therapy and helps residents regain strength and independence. The facility is clean, well-kept, and offers a warm, welcoming environment. Front desk staff are friendly, helpful, and greet visitors with a smile. The recreation and activities teams engage residents with varied, enjoyable programs. Families feel supported by social workers and staff during transitions and discharge planning. Caregivers consistently treat residents like family and go above and beyond for their comfort.
The facility is described as God-awful terrible, with care that doesn’t meet expectations. It is filthy and run-down, with a stench of feces and nurses and aides who are rude and unhelpful. The staff are poorly trained and lack adequate supervision. Residents are left sitting in chairs in the hallway and not properly attended to, even when they need help. Wound care is neglected, leading to bed sores that go untreated for too long. The food is disgusting and does not follow allergies or dietary restrictions. Medications are administered late, and patients aren’t told what they are taking. The facility is severely under-staffed and cannot provide individualized care. Some reviewers compare it to a psych ward, implying substandard care.Highfield Gardens Care Center of Great Neck is best suited for families seeking a rehab-centric environment where the therapy team and frontline caregivers are the centerpiece of care. The facility earns strong marks for outcomes in physical and occupational therapy, with residents often walking out stronger and more independent after a structured, well-coordinated rehab program. Families repeatedly praise the rehab partners for pushing progress while maintaining a supportive, almost familial atmosphere on floors like 1N and 3 North. The vibe that emerges from many reviews is that the staffing ethos, friendly, attentive aides and nurses who genuinely engage with residents, creates a lived-in sense of safety and belonging. For short-term rehab and post-operative recovery, Highfield tends to deliver measurable gains and a calmer discharge pathway when families are actively involved. That care framework, backed by diligent social work and robust activity programming, makes it feel like a place that can become a bridge back to independence.
This center clearly may not be the right fit for every situation, and explicit regard should be given to alternative options. Families or residents who require near-constant medical oversight, frequent wound care, or meticulous, 24/7 management of complex medical needs may find Highfield’s staffing patterns challenging at peak times. Several reviews allege uneven experiences with med passes, late or incomplete administration of medications, and inconsistent bedside care, suggesting that some days can feel reactive rather than proactive. There are also persistent, if episodic, concerns about environmental issues, hot rooms, pockets of under-staffing, and occasional lapses in housekeeping or infection control, that can magnify in a crisis. For residents with severe feeding or swallowing needs, or for those who rely on immediate, constant assistance, other facilities with deeper medical intensity may be more reliable. Language barriers and communication gaps also surface in some accounts, underscoring the importance of bringing a proactive advocate to the table.
The strongest offset in Highfield’s favor is the proven strength of its therapy teams and the warmth of countless care professionals who routinely go “above and beyond.” The rehab department attracts consistent praise for its coordinated approach, with patients citing therapists who push hard yet remain encouraging, and nurses who ensure medications and care plans are followed through with care. When the team is at its best, discharge planning is smooth: social workers, coordinators, and unit leaders align on goals, and residents are guided toward home readiness with clear, compassionate communication. Families also highlight the personal touches, front-desk staff who greet visitors with genuine warmth, aides who remember residents’ preferences, and therapists who keep residents engaged with meaningful activities. These strengths can render a rehab stay remarkably successful even in the face of occasional operational strains.
On the other hand, the cons cannot be dismissed, and they tend to weigh more heavily for long-term stays. Several reviews recount experiences that range from frustrating to alarming: delays in routine tasks, incomplete personal care, and reports of room conditions that feel less than optimal. There are repeated, specific concerns about food quality and consistency, with some residents enjoying desserts and cafeteria favorites while others describe meals as unappealing or misaligned with dietary needs. Room utility and comfort vary, some rooms are praised for cleanliness and space, others criticized for size and noise or heat that makes the environment uncomfortable. Instances of perceived neglect, infrequent bedside attention, or calls for assistance not immediately answered leave families unsettled and emphasize the need for vigilant advocacy. This combination of strong therapy and episodic care lapses creates a real tension between “what the center can do at its best” and what it might resemble on tougher days.
Practical decision guidance follows from this portrait. Highfield Gardens is worth considering for families prioritizing rehab success, a caring daily climate, and a campus with regular activity and social programming that keeps residents engaged. Prospective residents who value a homey, attentive staff culture, transparent family communication, and a facility that shows meaningful progress through therapy should place Highfield high on the shortlist. However, those who cannot tolerate potential variability in daily medical oversight, who expect flawless meal quality and kitchen responsiveness, or who require consistent, round-the-clock nursing attention should widen the search. Tour the campus with a list: observe staffing levels on the floor during peak hours, request to meet the therapy team, inspect room sizes and climate control, and ask to speak with several family liaisons about discharge planning and real-time problem resolution. Ask for recent quality metrics and any corrective action plans.
In sum, Highfield Gardens Care Center of Great Neck stands out as a rehab-forward community with many devoted caregivers, strong therapy outcomes, and a genuine sense of family connectedness. Its highest value rests in the transformative potential of its rehabilitation program, the everyday compassion of its nurses and aides, and the activity-rich environment that helps residents reclaim independence and dignity. Yet the center is not immune to the practical realities of staffing fluctuations, occasional care gaps, and mixed experiences with food and comfort. For families who are prepared to actively partner with the team, press for timely care, and vet conditions during tours, Highfield offers a compelling path back to health and a supportive, hopeful atmosphere for both short-term recovery and ongoing adjustment. For those needing unambiguous, consistently high medical intensity and predictable daily routines, alternatives should be explored with rigor and candor.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (9 miles away) John F Kennedy International (11 miles away) Westchester Cty (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highfield Gardens Care Center of Great Neck is an assisted living community located in Great Neck, NY. With a wide range of amenities and services, it offers residents a comfortable and convenient living environment.
The community provides various amenities to cater to the needs and preferences of its residents. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, a computer center for staying connected, and a fitness room to promote wellness. Residents can also enjoy the outdoors in the garden or outdoor space provided. For book lovers, there is a small library available. Wi-Fi/high-speed internet is also available throughout the community.
Residents at Highfield Gardens have access to comprehensive care services. There is a 24-hour call system and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. The community provides assistance with medication management and meal preparation according to special dietary restrictions such as diabetes diet or other specific needs.
To keep residents engaged and entertained, Highfield Gardens offers a range of activities. Fitness programs are available to promote physical well-being, while planned day trips provide opportunities for exploration and socialization. Resident-run activities encourage active participation within the community, and scheduled daily activities ensure there are always engaging options available.
Highfield Gardens boasts a convenient location with numerous nearby amenities. There are two cafes, three parks, nine pharmacies, three physicians' offices, six restaurants, four transportation options including non-medical arrangements, one place of worship nearby for spiritual fulfillment and access to four hospitals for medical care.
Overall, Highfield Gardens Care Center of Great Neck strives to create an enriching environment where residents can enjoy comfortable living while receiving personalized care services that meet their individual needs.
Highfield Gardens Care Center Of Great Neck is located at 199 Community Drive, Great Neck, NY 11021 in Nassau County, New York
Highfield Gardens Care Center Of Great Neck on seniors.fyi includes 11 photos including images showing interior, exercise equipment, decor, fitness center, exercise room, tree, artwork, bedroom, and more.
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Interior
Decor
Bedroom
Exercise Equipment
Gym
Nursing Home
