Overall Review of Highfield Gardens Care Center Of Great Neck
common
Care team is often praised
Residents and families frequently describe the staff as caring and helpful.
Many reviewers say nurses, aides, therapists, and front-desk staff treat them with kindness and keep communication open with residents and visitors. Several people also mention staff members by name and describe quick help when questions or requests come up. A smaller set of reviews report the opposite experience, with communication issues or difficulty getting timely assistance.
common
Rehab progress is a highlight
Physical, occupational, and speech therapy are commonly described as effective for recovery.
A recurring theme is therapy support that helps residents regain strength and mobility after surgery or injury. Multiple reviews highlight specific therapists and describe encouragement during rehabilitation. Some reviewers also criticize therapy outcomes or involvement for certain conditions, including complaints about speech therapy performance and overall rehab effectiveness for complex needs.
caveat
Dining quality draws mixed feedback
Food is a frequent point of disagreement among reviewers.
Some residents and families say meals taste good and mention favorites and desserts. Others describe food as poorly prepared or unappetizing, with complaints about portion size, lack of nutrition, or not following dietary needs. A few reviews tie these dining concerns to overall satisfaction with daily care.
common
Cleanliness is often praised
Reviewers often note the facility is clean and well kept.
Many reviews describe the building as clean, tidy, and maintained, with staff efforts to keep rooms and floors in good shape. Others, however, report negative cleanliness issues such as insects or foul odors. This creates a mixed overall picture of how consistently cleanliness meets expectations.
caveat
Timeliness and staffing feel inconsistent
Several reviewers raise concerns about staffing levels and timely care.
A number of reviews describe delays in assistance, medications, or scheduled care, including examples of getting help too late. Some reviewers also say the facility felt understaffed at times, affecting how quickly requests were addressed. On the other hand, many other reviews report responsive care, suggesting experiences may vary by unit, shift, or circumstance.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
200 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
LaGuardia (9 miles away)
John F Kennedy International (11 miles away)
Westchester Cty (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
North Shore Gastroenterology Associates PC (1 miles)
2 Pro Health Plaza (1.7 miles)
Winthrop Professional Building (4.4 miles)
Orlin & Cohen Orthopedic Group (8.7 miles)
Transportation
LIRR - Manhasset Station (1 miles)
LIRR - Little Neck Station (2 miles)
LIRR New Hyde Park Station (3.7 miles)
LIRR - Floral Park Station (4 miles)
LIRR - Westbury Station (6.5 miles)
LIRR - Mets-Willets Point Station (7.6 miles)
MTA - Mets-Willets Point Subway Station (7.6 miles)
Cafes
Starbucks (1.4 miles)
Starbucks (2.1 miles)
Starbucks (8.7 miles)
Cafe Zeppieri (8.8 miles)
Starbucks (8.9 miles)
Parks
Allenwood Park (1.4 miles)
Alley Pond Park (3.7 miles)
Cunningham Park (4.9 miles)
Hempstead Lake State Park (7.7 miles)
Flushing Meadows Corona Park (7.7 miles)
Eisenhower Park (8.3 miles)
Coes Neck Park (8.7 miles)
Pharmacies
CVS Pharmacy (1.4 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.9 miles)
Walgreens (2.9 miles)
Rite Aid (3.5 miles)
Walgreens (3.6 miles)
CVS Pharmacy (3.6 miles)
Hospitals
Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (1.9 miles)
St Francis Hospital (2.4 miles)
Winthrop University Hospital New Life Center (4.3 miles)
Highfield Gardens Care Center Of Great Neck on seniors.fyi includes 11 photos including images showing interior, exercise equipment, decor, shower, healthcare, rehabilitation, physical therapy, nursing home, and more.
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Highfield Gardens Care Center Of Great Neck photos
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Interior
Decor
Bedroom
Exercise Equipment
Gym
Nursing Home
Interior
Decor
Bedroom, Healthcare, and Shower
Artwork and Tree
Exercise Equipment
Gym, Exercise Room, and Fitness Center
Rehabilitation and Physical Therapy
Nursing Home
Additional Photos
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