Sunharbor Manor in Roslyn Heights, NY

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Sunharbor Manor in Roslyn Heights, NY

Sunharbor Manor is a nursing home community in Roslyn Heights, NY.

Information last verified:

255 Warner Avenue, Roslyn Heights, NY 11577

For more information about senior living options: (866) 208-4318

4.4 from 199 reviews
5 stars
158
4 stars
12
3 stars
2
2 stars
1
1 stars
26

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2025

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Sunharbor Manor Costs & Pricing

At Sunharbor Manor, the costs for care reflect a commitment to providing high-quality services and amenities that cater to residents' needs. For a semi-private room, the monthly fee stands at $11,100, significantly higher than the average costs of $5,300 in Nassau County and $4,389 across New York State. Similarly, the private room option is priced at $11,760, which again surpasses local and state averages of $5,742 and $5,159 respectively. These figures underscore the premium nature of Sunharbor Manor's offerings while also highlighting the substantial variance in pricing compared to broader regional options. Residents can expect personalized attention and a range of services that justify this investment in their well-being.

Floor plansSunharbor ManorNassau CountyNew York
Semi-Private$11,100$5,300$4,389
Private$11,760$5,742$5,159

Overall Review of Sunharbor Manor

differentiator 35 reviews mention this

Concierge Michael draws notice

Residents and families frequently single out the concierge for hands-on support.

A recurring theme across the reviews is that the concierge (often named Michael) checks in often, helps coordinate needs, and makes families feel supported. Multiple reviewers describe him as approachable and responsive, including during admissions and discharge, and in helping resolve day-to-day requests. Even some reviewers who had major complaints still reference him directly, suggesting his role is visible to residents and visitors.

common 60 reviews mention this

Staff kindness and professionalism

Many reviewers describe the staff as compassionate and professional.

Across both positive and mixed experiences, reviewers repeatedly discuss how the nursing staff, aides, and therapists treat residents with respect and patience. Several describe nurses and aides as attentive to comfort and daily needs, and others credit the therapy team with steady progress. A few reviews also mention understaffing pressures, but even then they often describe specific caregivers as working hard to help.

caveat 12 reviews mention this

Communication and call-bell delays

Some families report breakdowns in communication and timely help.

Some of the most serious negative reviews describe delayed responses when residents ring call bells, alongside confusion from inconsistent answers about care. A few reviewers also describe safety and documentation concerns (such as patient identification problems), which compounded worries about oversight. In several accounts, family members felt they had to advocate frequently to get basic needs met.

common 20 reviews mention this

Dining is a mixed but present topic

Dining comes up often, with both praise and criticism.

Many reviewers say the food is good, with frequent mention of varied meals, timely service, and the ability to accommodate dietary needs. The community’s offerings also include restaurant-style dining and meals provided, along with dietary support topics like diabetes diets and special dietary restrictions. At the same time, a minority of reviews criticize meal quality and describe the food as not meeting expectations.

differentiator 22 reviews mention this

Rehab and therapy help residents improve

Physical and occupational therapy are highlighted as a core driver of recovery.

Positive reviews frequently credit the physical therapy and rehabilitation team with helping residents regain mobility, strength, and confidence. Several describe therapists as knowledgeable and encouraging, including for short-term rehab after surgery and longer rehabilitation stays. A smaller set of reviews expresses concerns about therapy consistency or coverage, including difficulty during transitions and changes in staffing.

caveat 2 reviews mention this

Costs run high for private pay

Private-pay pricing is a recurring concern in reviews.

One reviewer specifically calls out the expense for private pay, while other accounts focus more on care quality than cost. The listed price range also indicates rates that are substantially above both county and state benchmarks. If you’re comparing options, it may be worth requesting a detailed breakdown for the level of care and length of stay you’re considering.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 266 resident community capacity 266 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private Private
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (12 miles away) LaGuardia (12 miles away)
  • John F Kennedy International (13 miles away) John F Kennedy International (13 miles away)
  • Westchester Cty (19 miles away) Westchester Cty (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in the charming town of Roslyn Heights, New York, this area offers a convenient and vibrant lifestyle for seniors. With a variety of dining options ranging from upscale restaurants like Hendrick's Tavern to casual eateries like Shake Shack, there is something to satisfy every palate. Nearby hospitals such as St Francis Hospital and Winthrop University Hospital provide easy access to medical care. Additionally, residents can enjoy the beautiful surroundings at parks like Allenwood Park and Bailey Arboretum or catch a movie at theaters such as AMC Roosevelt Field 8. The availability of public transportation from LIRR stations like Manhasset and Westbury make getting around easy without the need for a car. Overall, this area provides a blend of amenities and services that cater to the needs of seniors looking for a comfortable and enjoyable living environment.

Restaurants

  • Hendrick's Tavern (0.6 miles)
  • Toku Modern Asian (1.4 miles)
  • Bar Frites (1.6 miles)
  • Vincent's Clam Bar (3.7 miles)
  • Shake Shack (3.9 miles)
  • Grand Lux Cafe (3.9 miles)
  • The Cheesecake Factory (4.2 miles)

Hospitals

  • St Francis Hospital (1.5 miles)
  • Winthrop University Hospital New Life Center (3.5 miles)
  • Winthrop University Hospital (3.6 miles)
  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (4.2 miles)
  • Nassau University Medical Center (6.6 miles)

Places of Worship

  • Community Church of East Williston (2.4 miles)

Transportation

  • LIRR - Manhasset Station (2.9 miles)
  • LIRR - Westbury Station (4.1 miles)
  • LIRR New Hyde Park Station (4.7 miles)
  • LIRR - Little Neck Station (5.1 miles)
  • LIRR - Floral Park Station (5.7 miles)
  • LIRR - Hicksville Station (6.4 miles)
  • LIRR - Syosset Station (7.8 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3.2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.8 miles)
  • Rite Aid (3.9 miles)
  • Walgreens (4.2 miles)

Physicians

  • 2 Pro Health Plaza (3.3 miles)
  • North Shore Gastroenterology Associates PC (3.5 miles)
  • Winthrop Professional Building (3.6 miles)
  • Central Nassau Guidance (8 miles)
  • Plainview Medical Group PC (8 miles)
  • Caring Pediatric Associates (8.1 miles)
  • Orlin & Cohen Orthopedic Group (9.4 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5.8 miles)
  • Mongo's Coffee (6.8 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (9.3 miles)

Theaters

  • AMC Roosevelt Field 8 (3.8 miles)
  • Regal Westbury Imax & RPX (4.8 miles)
  • AMC Fresh Meadows 7 (8.1 miles)
  • AMC DINE-IN Levittown 1 (8.7 miles)

Parks

  • Allenwood Park (4.1 miles)
  • Eisenhower Park (6.3 miles)
  • Alley Pond Park (6.5 miles)
  • Bailey Arboretum (7.1 miles)
  • Cunningham Park (7.7 miles)
  • Hempstead Lake State Park (7.8 miles)
  • Coes Neck Park (8 miles)

Frequently Asked Questions

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