Sunharbor Manor in Roslyn Heights, NY
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255 Warner Avenue, Roslyn Heights, NY 11577
For more information about senior living options: (844) 490-3973
At Sunharbor Manor, the costs for care reflect a commitment to providing high-quality services and amenities that cater to residents' needs. For a semi-private room, the monthly fee stands at $11,100, significantly higher than the average costs of $5,300 in Nassau County and $4,389 across New York State. Similarly, the private room option is priced at $11,760, which again surpasses local and state averages of $5,742 and $5,159 respectively. These figures underscore the premium nature of Sunharbor Manor's offerings while also highlighting the substantial variance in pricing compared to broader regional options. Residents can expect personalized attention and a range of services that justify this investment in their well-being.
| Floor plans | Sunharbor Manor | Nassau County | New York |
|---|---|---|---|
| Semi-Private | $11,100 | $5,300 | $4,389 |
| Private | $11,760 | $5,742 | $5,159 |
SunHarbor Manor is described as a warm, community‑oriented environment. Michael the concierge is repeatedly praised for his caring, proactive approach and for going above and beyond. The rehabilitation team is consistently described as exceptional and effective at helping residents regain mobility. Families note the staff's kindness, empathy, and professionalism, making patients feel respected and cared for. The facility is clean, well‑maintained, and welcoming with a pleasant ambiance. The recreation and activities teams are highlighted for meaningful engagement and uplifting residents' spirits. Many reviewers say they would highly recommend SunHarbor Manor for rehab or long‑term care.
Some reviewers claim SunHarbor leaves elderly residents in diapers all day and does not respond to bathroom needs, breaking their spirits. A critic describes the facility as criminal and says the staff are not fit to serve in healthcare. One reviewer states the facility should be shut down. There are safety concerns reported, including a resident punching another and management moving the aggressor to a different floor to endanger others. A family member alleges the center waited three weeks to send a patient to the hospital, leading to infections and a stroke. The food is described as unfit for a dog. Several reviewers report rude or unresponsive staff, with nurses and aides not answering nurse call buttons or delaying care.Sunharbor Manor in Roslyn Heights is best suited for seniors who need, and want, aggressive, hands-on rehabilitation after surgery, a fall, or a medical setback, and who also value a warm, home-like atmosphere where therapists and front-line staff know residents by name. The facility consistently earns praise for meaningful progress in mobility and daily function, often accompanied by a sense of personal connection that makes families feel their loved ones are truly cared for. For short-term rehab, this is a place where the therapy team, nurses, and CNAs frequently translate expertise into tangible gains, and where the social and recreational offerings help residents regain a sense of normalcy and dignity. It is less ideal for those seeking a purely custodial, long-term stay with rigid uniform staffing and ironclad safety routines; for such needs, more tightly guarded or differently structured options may be preferable.
Alternatives are worth considering for families who prioritize consistent staffing, predictable responses to calls, and uncompromising safety oversight, especially after serious incidents or if a loved one requires very close supervision. Several reviews signal caution on staffing variability and on how care coordination plays out in practice across shifts. The facility’s strengths in rehab can be undermined where nurse call responsiveness, hydration, or fall prevention appear inconsistent. For families with high concerns about safety, or who require a uniformly structured environment with minimal variability in staff, it is prudent to explore other options that emphasize continuous, tightly directed supervision and standardized routines. Sunharbor’s strengths do not automatically translate into risk-free care for every scenario.
The strongest, most repeatable positives center on the rehab-forward culture and the personal commitment of frontline staff. Families repeatedly cite highly skilled PT/OT teams, attentive nursing, and a concierge network that keeps logistical friction to a minimum. Therapists such as Monica, Diego, and John Bryan frequently earn heartfelt praise for patient-centered coaching that makes therapy approachable and effective. The wound-care, medical-oversight teams, and case-management staff are lauded for coordinated attention to each resident’s plan, while the recreation and social-work elements help residents reconnect with purpose, family, and daily routines. Cleanliness, a variety of food options, and accessible on-site services (haircuts, salon offerings, transportation) also surface as meaningful quality-of-life enhancements. The consistent throughline is a culture of care that feels personal and attentive, which matters deeply when recovery hangs on trust and regular, structured therapy.
Yet, several negative threads recur in the reviews and cannot be dismissed. Some families report gaps in staffing coverage, delays in responding to calls, and uneven experiences with PT coordination and discharge planning. There are pointed accounts of safety concerns, including instances of patient who experienced injuries or a perceived lapse in timely supervision, which in practice can shake confidence during a rehab stay. Food quality and consistency show up in some reviews as a mixed bag, and a few families describe frustrating interactions with staff or administration. Taken together, these concerns underscore that Sunharbor’s rehabilitative strengths depend heavily on shift-by-shift dynamics and on proactive engagement from families or outside care partners to monitor progress and safeguard safety.
When the pros are weighed against the cons, the argument in favor of Sunharbor Manor grows stronger for the typical rehab-focused trajectory. The facility regularly delivers measurable mobility gains, independence in activities of daily living, and repatterned routines that help residents return home or transition to a higher level of independence. The human element, Michael the concierge, Alyssa the discharge coordinator, social workers, and the therapists who stay with a patient’s plan, often serves as the lining of support that makes care feel cohesive rather than fragmented. In practical terms, families can expect a rehabilitation environment where skilled clinicians, a responsive care team, and a reasonably well-rounded set of ancillary services are in play, with a culture that genuinely aims to restore autonomy and confidence.
For families choosing Sunharbor, the prudent path is to go in with targeted questions and clear expectations. Request a candid tour focused on the rehab gym, discharge planning processes, and how communication flows across shifts. Confirm who will be a primary PT and who coordinates with occupational therapy, and ask to meet the team members who will actually work with a loved one daily. Probe the nurse-call response times, hydration management, and fall-prevention protocols on the floor where the loved one would reside. Bring up any specific safety concerns from prior experiences and insist on a concrete plan to address them. If the goal is robust rehab with a personal touch, Sunharbor Manor stands out as a well-founded choice; if the priority is consistent staffing and iron-clad risk management, alternatives may serve better.
In sum, Sunharbor Manor is a practical, high-engagement option for rehab-centered journeys led by capable therapists, compassionate nursing staff, and a remarkably involved concierge presence. It excels where recovery depends on daily, steady progress and a supportive, almost family-like atmosphere. The decision hinges on whether the prospective resident’s needs align with a rehab-first model powered by dedicated clinicians and a culture of warmth, or with a setting whose strengths may be tempered by staffing variability and occasional safety concerns. For families prepared to actively participate in care coordination and who prize meaningful recovery milestones, Sunharbor Manor offers a credible, often excellent path back to independence. For those seeking a rigidly uniform long-term milieu or unambiguous, consistently flawless safety oversight, consider alternatives that emphasize those priorities more explicitly.
266 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (12 miles away) John F Kennedy International (13 miles away) Westchester Cty (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunharbor Manor is an assisted living community located in Roslyn Heights, NY. This beautifully furnished facility offers a range of amenities to ensure the comfort and convenience of its residents. The community provides a wide variety of on-site activities to keep residents engaged and entertained, including gaming rooms, fitness rooms, and small libraries. Beautiful outdoor spaces and gardens are also available for residents to enjoy.
Residents can take advantage of various services provided by Sunharbor Manor, such as housekeeping, move-in coordination, and transportation arrangements for non-medical purposes or doctors' appointments. The community also features a wellness center where residents can focus on their mental and physical well-being.
The care services offered at Sunharbor Manor are designed to provide 24-hour support and assistance to residents. These services include assistance with activities of daily living like bathing, dressing, and transfers. Staff members are readily available for supervision and respond promptly to any call system alerts. Medication management ensures that residents receive their prescribed medications accurately.
Dining at Sunharbor Manor is a delightful experience with restaurant-style dining provided three times a day. Special dietary restrictions can be accommodated to meet individual preferences or medical needs.
Residents have a variety of activities to choose from both on-site and within the larger community. Community-sponsored activities and resident-run activities foster socialization among residents while planned day trips allow them to explore nearby attractions. Concierge services are available for additional conveniences.
Sunharbor Manor is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This proximity allows easy access to local amenities and healthcare facilities when needed.
Overall, Sunharbor Manor offers a welcoming environment with excellent amenities and care services tailored to meet the unique needs of each resident. This assisted living community provides an enriching lifestyle in a safe and comfortable setting.
Located in the charming town of Roslyn Heights, New York, this area offers a convenient and vibrant lifestyle for seniors. With a variety of dining options ranging from upscale restaurants like Hendrick's Tavern to casual eateries like Shake Shack, there is something to satisfy every palate. Nearby hospitals such as St Francis Hospital and Winthrop University Hospital provide easy access to medical care. Additionally, residents can enjoy the beautiful surroundings at parks like Allenwood Park and Bailey Arboretum or catch a movie at theaters such as AMC Roosevelt Field 8. The availability of public transportation from LIRR stations like Manhasset and Westbury make getting around easy without the need for a car. Overall, this area provides a blend of amenities and services that cater to the needs of seniors looking for a comfortable and enjoyable living environment.
At Sunharbor Manor, the costs for care reflect a commitment to providing high-quality services and amenities that cater to residents' needs. For a semi-private room, the monthly fee stands at $11,100, significantly higher than the average costs of $5,300 in Nassau County and $4,389 across New York State. Similarly, the private room option is priced at $11,760, which again surpasses local and state averages of $5,742 and $5,159 respectively. These figures underscore the premium nature of Sunharbor Manor's offerings while also highlighting the substantial variance in pricing compared to broader regional options. Residents can expect personalized attention and a range of services that justify this investment in their well-being.
Sunharbor Manor is located at 255 Warner Avenue, Roslyn Heights, NY 11577 in Nassau County, New York
Sunharbor Manor on seniors.fyi includes 6 photos including images showing interior, television, dining, decor, living room, bookshelves, wooden flooring, gym, and more.
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