1154 S.Alvarado Street, Los Angeles, CA 90006
For more information about senior living options: (844) 490-3973
The facility is very clean, and most of the staff are kind and helpful. Alvarado Care Center is a welcoming environment with excellent staff and quality of care. Izabel, one of the administrators, is professional, courteous, loving, and caring, and makes visitors feel welcome. All the staff members are very helpful and polite. The morning staff are the best. The staff were very involved in his care and communicated with his family constantly. The place is easily in the top five best facilities. The receptionist was very friendly and ensured requests were handled.
The staff there don't care about the patients; they are rude, disrespectful, and laugh at those needing extra assistance. The facility does not clean the bedrooms or medical items; IV equipment is dusty and dirty, with old food on it. The food served was undercooked. Overnight staff are the worst. The director provided false information, and management lies or blames others instead of addressing issues. The facility loses belongings in laundry, offers subpar replacements, and hair is found in the food with replacement meals refused. The doctor rarely visits or takes medical concerns seriously, and patients' symptoms are masked by medications, leading to deteriorating health.Across a wide range of experiences at Alvarado Care Center, families and residents describe a facility of sharp contrasts: from shining examples of compassionate care to alarming lapses in safety, cleanliness, and respect. Some reviewers paint a picture of a welcoming, clean, and well-run place where staff are attentive, friendly, and genuinely dedicated to helping residents regain independence and enjoy a good quality of life. Others, however, report serious concerns about neglect, poor hygiene, unsafe food practices, rude or dismissive staff, and inconsistent medical oversight. Taken together, the reviews show that the experience inside this center can vary dramatically depending on who you encounter and when.
A thread running through several negative accounts is frustration with the environment and the care culture. One reviewer described dusty, dirty medical equipment used for IVs, with old food left on machines, and food that wasn't cooked properly. They recalled overnight staff as the worst, with a director who allegedly provided false information and refused to acknowledge problems. The emotional impact was clear: they planned to file a formal complaint to the city and cited rude, dismissive interactions with both staff and the patient, which left them feeling sad and concerned for their loved one's safety. These concerns emphasize basic expectations about cleanliness, accurate communication, and respect that many families rely on in a hospital or nursing-home setting.
Another particularly harsh account labeled the facility as "the most poorly run" the reviewer had encountered in 68 years. They described a string of issues: belongings lost in laundry, hair found in meals, refusal to replace meals, loud staff who mocked patients, and a lack of medical oversight - specifically, not seeing a doctor during a two-week stay. The reviewer blamed management for shifting responsibility and for "lies," concluding with a strong recommendation against the facility. A separate note echoed similar themes - food quality problems, rude staff, and a sense that the leadership "plays games" with families, with a focus on accountability that never seemed to come.
Yet within the same broad facility, many other reviewers offered glowing endorsements. Several described the place as top-tier, comparing it favorably to 15?17 other facilities they had seen over the years. They highlighted cleanliness, courteous staff, easy access to concerns, and strong social-work support. In these voices, administrators like Izabel (a professional and caring administrator) and the Social Services Director Blanqui emerge as pivotal figures who make residents feel welcome and supported. One reviewer, for example, praised Blanqui and her team for maintaining strong lines of communication during the rehabilitation process and after discharge, describing how staff went above and beyond to assist families during the transition home. The overall tone in these accounts is one of gratitude for competent, compassionate care, with many residents regaining strength through effective therapy programs and regular updates to families.
Other reviews acknowledge strong positives in specific domains. The facility is repeatedly described as clean and well-maintained, with staff who are courteous, efficient, and responsive. Families note that it is relatively easy to contact someone with concerns, and that social services provide valuable help in connecting families with community resources. For some, the rehabilitation experience was especially meaningful: a dad recovering with help from speech therapy and a team that communicated clearly about progress and needs. In some stories, the discharge process was seamless, with social workers like Blanqui maintaining contact to ensure that post-hospital needs and home adaptations were lined up. The consistency of care and the involvement of nurses and therapists stood out as strong positives in these narratives.
Still, there are cautions and nuanced caveats that recur across the reviews. Several reviewers caution that the facility may be better suited for residents with fewer medical needs, noting that doctors do not always visit frequently or address medical concerns promptly. In one account, a family felt that mental health concerns were not adequately disclosed or addressed at discharge, leaving the patient to face unsafe conditions after leaving the facility. Another reviewer described a notable gap between the high praise for cleanliness and the reality of ongoing medical oversight - and they called out directors and managers for not taking responsibility or following through with promised changes. These mixed messages suggest that the quality of care can hinge on individual staff members and day-to-day operations rather than being uniformly consistent.
Daily operations and interactions also colored many experiences. A positive visit narrative highlighted friendly receptionists who promptly checked on a patient and coordinated with nursing staff when there were delays due to shift changes. The reviewer noted a potential policy gripe about outdoor smoking on the patio, yet they understood the reality of accommodating some residents, while also expressing a desire for better enforcement of smoking regulations. Another visit described a responsive staff experience where the activity director and volunteer efforts quickly intervened to return a patient to their room, illustrating how proactive staff can help maintain safety and patient comfort even during busy shift changes. Overall, these anecdotes reinforce that small moments - like timely check-ins, clear directions, and compassionate interaction - can have a disproportionate impact on how families perceived care, for better or worse.
In sum, the collection of reviews presents a care facility that embodies both promise and peril. For some families, Alvarado Care Center is a beacon of cleanliness, capable staff, and thorough social support that helps patients recover, reconnect with loved ones, and transition home with confidence. For others, the same setting exposes deep frustrations: inconsistent medical oversight, environmental and food safety concerns, and a governance style that some feel fails to acknowledge or address problems promptly. If you or a loved one are considering this center, it may be wise to weigh these divergent experiences, seek a tour, ask pointed questions about daily physician involvement, dietary standards, and how complaints are handled, and talk with current residents and families to surface both the strengths and the weaknesses highlighted in these reviews. Documented concerns, transparency from leadership, and a clear plan for ongoing oversight can help ensure that care quality stays aligned with the high standards many reviewers say the facility can achieve.
72 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (10 miles away) Burbank-Glendale-Pasadena (11 miles away) Long Beach (Daugherty) (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Emerald Terrace Conv Hospital in Los Angeles, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts numerous amenities designed to enhance the quality of life for its residents. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fitness room to promote active and healthy lifestyles. Additionally, there is a gaming room, small library, and outdoor space where residents can relax and engage in recreational activities.
Residents can enjoy delicious meals served restaurant-style in the dining room, accommodating special dietary restrictions as needed. Housekeeping services are provided to maintain a clean and tidy living environment. Wi-Fi/high-speed internet is available throughout the community, enabling residents to stay connected online.
Care services at Emerald Terrace Conv Hospital are comprehensive and personalized. The community provides 24-hour call systems and supervision for added safety and security. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Mental wellness programs are implemented to support emotional well-being among residents. Special dietary restrictions like diabetes diets are accommodated to promote health and wellness. Transportation arrangements (both medical and non-medical) are available for convenience.
In addition to these amenities and care services, Emerald Terrace Conv Hospital offers various social activities for residents' enjoyment. Concierge services are provided to cater to individual needs. Fitness programs help residents stay active, while planned day trips offer opportunities for exploration beyond the community's walls. Resident-run activities enable individuals to actively participate in shaping their own experiences. Scheduled daily activities keep residents engaged and entertained.
Located in Los Angeles, this assisted living community benefits from its close proximity to many conveniences such as cafes, parks, pharmacies, restaurants, theaters, hospitals, as well as transport options. This ensures that residents have easy access to a wide range of amenities and services in the surrounding area.
Overall, Emerald Terrace Conv Hospital provides a warm and inviting atmosphere where residents can experience a fulfilling lifestyle with high-quality care and ample opportunities for socialization, relaxation, and engagement in both on-site and off-site activities.
Emerald Terrace Conv Hospital is located at 1154 S.Alvarado Street, Los Angeles, CA 90006 in Los Angeles County, California
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