Westlake Convalescent Hospital
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316 South Westlake Avenue, Los Angeles, CA 90057
For more information about senior living options: (844) 490-3973
The nurses at Westlake are really nice and kind. The reviewer is very grateful for the care at Westlake. The staff at Westlake is described as caring and communicative. Some reviewers note that there are very good employees among the staff, including non-CNAs and some CNAs. One reviewer stayed there for four months and recovered.
The reviewers describe the facility as dirty and accuse the staff of treating residents like animals. They claim there is no security inside the hospital, only outside at the parking lot. They report patients are left in their own waste for hours after the call button is pressed. They note the hospital is frequently short-staffed, especially CNAs, leading to minimal care. They allege abuse or neglect by staff toward patients. They describe some nurses as mean and uncaring. They say there have been numerous patient deaths linked to medical indecision. They argue the facility should be shut down and investigated. They describe the environment as uncomfortably hot, unlike typical hospital conditions. They report belongings (like clothes and shoes) going missing for extended periods.There is a troubling and conflicted impression left by a string of reviews about Westlake Convalescent Hospital in Los Angeles. On one hand, several readers recount moments of genuine care, kindness, and progress for individual patients. On the other hand, a steady chorus of complaints paints a picture of a facility beset by neglect, disorganization, and potential safety risks. Taken together, the accounts describe a complex landscape where a few staff members are praised for their humanity, while systemic problems and troubling incidents dominate the broader narrative.
One reviewer contrasts two experiences with memories of different facilities. They describe being admitted to Westlake six months ago after a prior facility kept them heavily sedated, and they credit Westlake with allowing them to come "back to life." They recount a recovery arc: the feeding tube was removed, regular meals resumed, and therapy and rehabilitation exercises helped rebuild strength. In this account, nurses are described as "really nice and kind," and the overall tone is one of gratitude for the care received at Westlake during a difficult period. This perspective stands in stark relief to other voices, illustrating how experiences at the same place can vary dramatically from one patient to the next.
Other reviews take a starkly opposite view, urging readers that the facility should be investigated immediately. Several reviewers warn that loved ones should be kept far from Westlake, citing a steady stream of emergencies and rapid admissions via ambulance, with many patients described as arriving in terrible shape. One reviewer writes that they have "never seen so many patients being rushed in and out of the hospital," and that the hospital seems to operate under a constant cycle of crises. The implication is that the environment is chaotic and that patient care may be compromised by the sheer pace and volume of admissions, rather than by intentional cruelty alone.
A recurring theme across many reviews is an impression of secrecy and mismanagement. Reviewers describe staff as secretive and note "peculiar and unusual behavior," along with frequent emergencies and muffled sounds of patients calling for help. The impression of a culture that keeps critical information hidden or nontransparent is paired with claims of malpractice and government records that allegedly corroborate concerns. In this thread, the facility is portrayed as a place where distress signals from patients are not reliably heard or addressed, contributing to a sense of danger and unease for families and visitors.
The most painful and specific anecdotes center on neglect and serious outcomes. One account recounts a daughter's death after a night nurse failed to remove phlegm, with daytime staff described as having treated her well, creating a heartbreaking contrast between day and night experiences. The writer reports telling a supervisor and feeling that no real solution was offered, eventually recounting a fatal moment when the daughter arrived at the hospital with no pulse. This reviewer claims to have pursued legal action and to be seeking investigations, arguing that deaths at the facility point to medical indecision or neglect. The emotional weight of such stories is clear: families describe not only the loss of loved ones but also a sense of anger, betrayal, and a search for accountability.
Other reviewers emphasize a pattern of neglect and inadequate attention to residents' basic needs. They describe dirty conditions, lost personal items (clothes and shoes), and a lack of security inside the hospital, with security visible only in the parking lot. The environment is described as hot rather than cold, with patients who should be repositioned regularly left sitting in their waste or exposed to rashes that are not addressed. The tension between praise for certain compassionate staff and criticism of the overall operations creates a jarring juxtaposition: some workers are highlighted as caring, while systemic issues - short staffing, delayed calls for help, and inconsistent care - are repeatedly called out.
Within this mosaic, a few voices acknowledge positive elements. Some reviewers acknowledge that there are dedicated non-CNA staff and some good CNAs, and they advocate for better management, including calls for governmental inspection and oversight. A separate comment notes that, at times, the staff does show care, and that the facility's handling of a particular patient during the spread of a virus included ongoing communication with the patient's family. Another account states that a staff member helped a family by staying informed about a patient's progress, reinforcing that empathy and diligence do exist among Westlake's workforce. Yet these instances of positive interaction are often contrasted with broader criticisms about staffing levels, responsiveness, and quality of care.
Several reviews also raise practical and ethical concerns about day-to-day operations. Observations include reports of poor accountability for patients' personal items (flowers, clothes, shoes) and allegations that staff did not reposition or adequately reposition residents. The call button is described as unresponsive at times, and families recount waiting long periods for assistance, with patients sometimes left in uncomfortable or medically compromising situations. One reviewer even describes a scenario where a relative saw a patient's flowers disappear after leaving them at the facility, a small but emotionally charged example of perceived neglect and the importance of basic respect and care in a setting designed to support vulnerable individuals.
Across the testimonies, the overarching message is not a uniform claim of innocence or malicious intent, but a persistent concern about safety, attentiveness, and accountability at Westlake. Several reviewers urge caution and recommend doing thorough research, observing the facility personally, and considering alternative placements for loved ones. The mix of praise and condemnations has left readers with a cautious, often skeptical impression: the care that some patients receive can be genuinely positive, but the facility also harbors a troubling pattern of complaints that, for many families, overshadows any moments of kindness.
In sum, the narratives surrounding Westlake Convalescent Hospital present a landscape of contradiction and concern. For every account of supportive nurses and meaningful progress, there are accompanying allegations of neglect, mismanagement, and dangerous conditions. The stories convey a powerful plea from families who seek accountability and safe, reliable care for their loved ones, alongside those who have found meaningful, compassionate care within the same walls. What remains clear across the reviews is the urgent need for independent review, transparent reporting, and careful consideration by families evaluating care options, ensuring that the safety, dignity, and well-being of residents are the guiding priorities.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (11 miles away) Los Angeles International (11 miles away) Long Beach (Daugherty) (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westlake Convalescent Hospital in Los Angeles, CA is a premier assisted living community offering a wide range of amenities and care services to its residents. With its beautiful surroundings and convenient location, this community provides the perfect blend of comfort, convenience, and personalized care.
Residents at Westlake Convalescent Hospital can enjoy a host of amenities designed to enhance their quality of life. The community offers a beauty salon where residents can indulge in pampering treatments. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Community-operated transportation ensures that residents have easy access to local attractions and appointments. A computer center is available for those who wish to stay connected, while Wi-Fi/high-speed internet keeps them connected elsewhere on the premises. Residents can savor delicious meals prepared by professional chefs in the elegant dining room, which offers restaurant-style dining. For recreation, there is a gaming room, small library, fitness room, and outdoor space where residents can relax and socialize.
The dedicated staff at Westlake Convalescent Hospital provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. They also offer medication management services to ensure residents' health needs are met. A mental wellness program promotes emotional well-being among individuals residing in the community.
Residents can enjoy a variety of activities tailored to their interests and preferences. Planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities encourage social engagement within the community setting. Scheduled daily activities keep residents engaged and entertained throughout the day.
In addition to its exceptional amenities and care services, Westlake Convalescent Hospital boasts a convenient location near various establishments that cater to the residents' needs. There are several cafes, parks, pharmacies, restaurants, theaters, hospitals nearby ensuring that residents have easy access to essential services.
At Westlake Convalescent Hospital in Los Angeles, CA seniors will find an assisted living community that prioritizes their comfort, well-being, and social engagement. With its comprehensive amenities, personalized care services, and convenient location, this community offers everything needed for a fulfilling and enjoyable retirement experience.
This part of Los Angeles offers a diverse range of amenities that cater to individuals who are seeking a vibrant and active lifestyle. The proximity to theaters like Regal LA Live & 4DX and Alamo Drafthouse Downtown provides opportunities for entertainment, while the abundance of dining options such as Takami Sushi & Robata and Park's BBQ ensures a variety of culinary experiences. Additionally, the presence of well-known cafes like Lamill Coffee Boutique and Verve Coffee Roasters allows for socializing in a relaxed setting. Access to nearby parks like Echo Park and Elysian Park offers opportunities for outdoor recreation and relaxation. In terms of healthcare, there are several pharmacies in close proximity, as well as hospitals like LAC+USC Inpatient Tower and Kaiser Permanente West Los Angeles Medical Center within a reasonable distance. The convenience of transportation options such as Union Station further enhances the accessibility of the area for senior living.
Westlake Convalescent Hospital is located at 316 South Westlake Avenue, Los Angeles, CA 90057 in Los Angeles County, California
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