Alden Terrace Convalescent Hospital
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1240 South Hoover Street, Los Angeles, CA 90006
For more information about senior living options: (844) 490-3973
The staff from the DON to the Administrator are very nice, helpful, friendly, and attentive to all patients. The nurses are always attentive to patients' needs and take very good care. The place is nice. The reviewers express gratitude to Alden Terrace. Her mother received attentive nursing care and was well cared for.
The facility allegedly overmedicated a patient, left him in his own feces, and ignored his needs. The patient reportedly became malnourished and unable to walk. The reviewers described the place as one of the worst they've ever been to, dirty and unfriendly. Nurses were not attentive and did not monitor the patient adequately. The patient wore the same dirty clothes repeatedly because staff did not clean or change them. Hygiene was severely neglected, with urine on the toilet seat and feces left on a portable toilet. Staff were distracted, talking among themselves or using cell phones instead of caring for patients. Meals were inappropriately chosen for the patient (onion soup served knowing he couldn't eat it). Staff appeared untrained or uninterested in their duties, and hours could pass without anyone checking on a patient.The reviews about this facility are loud and contradictory, painting a picture of a place that inspires passion on both ends of the spectrum. On some days, the complaints read like warnings from anxious families; on other days, a few voices insist that the staff can be warm, capable, and responsive. Taken together, these accounts reveal a care environment that has left some families deeply frustrated, worried, and even traumatized, while others have found moments of relief and gratitude in the care their loved ones received. What stands out across the board is a troubling clash between perceived friendliness and actual, consistent quality of care.
One of the most devastating testimonials describes a family's nightmare: a loved one who entered the facility with strength and independence, but who left in an ambulance after a brief period of time that felt more like deterioration than recovery. The reviewer alleges overmedication, neglect, and a complete lack of attention to basic needs. They claim their relative lay in feces, suffered from severe malnutrition, and did not receive promised therapies. The tone is stark and accusatory, insisting that the facility failed at fundamental care tasks and that the harm extended far beyond a temporary setback. To this reviewer, the place was emblematic of systemic neglect rather than supportive, compassionate care.
Other accounts echo the worry and disappointment but with a different emphasis. A reviewer who describes the staff as "very nice" and the place as generally decent notes that expectations from families are often unrealistic - "family expect that nurses make miracles." This perspective acknowledges that while the staff may be pleasant and diligent, there is a perception that outcomes fall short of what families hope for when entrusting someone to professional care. The implication is that even well-meaning, courteous teams can be overwhelmed by systemic limitations, or by gaps in resources or processes that prevent the kind of outcomes families expect in a family-centered, healing environment.
There is a strongly negative narrative as well, centering on accusations of poor cleanliness, insufficient supervision, and a sense that safety protocols were not adequately enforced. In the most critical piece, a family describes their mother's experience as the antithesis of care: unclean conditions, medical staff who did not respond to concerns, and a sense that basic monitoring and protection against wandering or accidents were lacking. The reviewer characterizes the facility as a place to avoid at all costs, describing the environment as unwelcoming and alarmingly lax in its oversight. This account culminates in the decision to move the loved one to another facility closer to home and characterized as wonderfully better in comparison - "day and night" from the experience they describe at this facility.
Another reviewer sums up a cautionary stance with a blunt warning to prospective families: investigate carefully before placing a loved one, because there were numerous incidents that hurt the heart and soul. The sentiment here is not merely dissatisfaction with routine care; it's a fundamental fear that a loved one's health and dignity were compromised in ways that left lasting emotional scars. It's a call for diligence, questions, and verification of what daily life at the facility would actually look like, not just what is promised in glossy pamphlets or hopeful conversations.
Against the tide of criticism, a more positive thread appears in a couple of reviews. In one instance, the administrator and director of nursing (DON) are described as consistently pleasant, helpful, and attentive to my friend and to other patients as well. In another, a reviewer mentions that their mom, who was very ill, received attentive nursing care and that the overall impression was a 5-star experience from their family's perspective. These voices matter because they suggest that, for some residents, the care team at this facility can be responsive, compassionate, and capable, providing the kind of bedside support families hope for when trust is placed in a care setting.
A particularly vivid review of a visit to a family member in the facility describes a chaotic picture: no one checked on the patient for hours, the restroom was not clean, a portable toilet showed visible waste, and medical and support staff appeared distracted or disengaged. The reviewer details swollen knees and cracking skin on the patient's feet, a perception that staff were more engaged in conversations or phone use than in direct patient care. They question the training and accountability of the staff, describe poor food choices for the patient, and note a lack of consistent equipment like televisions that should be standard for residents. The comment about the social worker also not performing her duties adds a sense of systemic failure - a commentary that care planning and social support were not being delivered as expected.
Taken as a whole, these testimonials present a facility whose reality is not uniform but highly variable. Some residents seem to receive attentive and decent care, with staff who are courteous and responsive in practice. Others describe experiences that are shockingly deficient in basic hygiene, supervision, and therapeutic intervention. The most actionable throughline is a call for families to look beyond surface impressions and actively verify the quality of care, therapy availability, cleanliness, and safety practices. For some families, exploring nearby alternatives with a more consistently positive track record has proven essential, whereas others have found moments of relief within this same building, suggesting that the environment and care quality may hinge on the shifts, staffing, and specific teams assigned to a given resident.
In the end, the range of experiences underscores a critical reality for families facing this decision: the care of a loved one in a facility is not a uniform product. It can be a source of healing and peace one week and a source of fear and heartbreak the next, depending on which staff are on duty, how well the facility maintains cleanliness and safety, and whether therapies and daily routines are offered and implemented as promised. For anyone considering this place, the advice implied by these accounts is clear: conduct thorough, ongoing checks; seek out current residents and families for honest, day-to-day feedback; verify the availability and delivery of therapies; and weigh nearby alternatives where quality metrics and personal experiences align more closely with expectations for dignity, safety, and effective care.
210 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (10 miles away) Burbank-Glendale-Pasadena (11 miles away) Long Beach (Daugherty) (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Terrace Convalescent Hospital in Los Angeles, CA is a premier assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with their loved ones.
The dining room serves delicious meals in a restaurant-style setting, with special dietary restrictions taken into consideration. The fully furnished accommodations include private bathrooms and kitchenettes for convenient living. Housekeeping services are provided to maintain cleanliness, while move-in coordination is available to ease the transition process.
Residents can enjoy the outdoor space and garden for relaxation or engage in physical activities at the fitness room and wellness center. A gaming room and small library offer recreational options, while Wi-Fi/high-speed internet keeps residents connected with the digital world.
Care services at Alden Terrace include 24-hour call system and supervision, as well as assistance with daily activities such as bathing, dressing, and transfers. The staff ensures proper medication management and provides diabetes diets when necessary. A mental wellness program is also available to support the emotional well-being of the residents.
An array of nearby amenities adds convenience to the community's location. Residents have access to various cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options just steps away from Alden Terrace Convalescent Hospital.
With its comprehensive amenities, professional care services, and strategic location near essential establishments, Alden Terrace Convalescent Hospital provides a nurturing environment where residents can thrive and enjoy their golden years in comfort.
This part of Los Angeles, California, offers a diverse range of amenities suitable for senior living. With a variety of restaurants nearby such as Park's BBQ and BCD Tofu House, seniors can enjoy delicious meals without having to travel far. The proximity to pharmacies like Rite Aid and Walgreens ensures easy access to medication and healthcare needs. Additionally, there are several theaters in the area for entertainment options including Regal LA Live & 4DX and Alamo Drafthouse Downtown. For outdoor activities, parks like Echo Park at the Lotus Festival and Elysian Park provide opportunities for leisurely walks and enjoying nature. With transportation available at Union Station and hospitals like LAC+USC Inpatient Tower within reach, this neighborhood offers convenience and accessibility for seniors looking to settle in a vibrant community in Los Angeles.
Alden Terrace Convalescent Hospital is located at 1240 South Hoover Street, Los Angeles, CA 90006 in Los Angeles County, California
Alden Terrace Convalescent Hospital on seniors.fyi includes 3 photos including images showing healthcare, outdoor, building, entrance, fence, exterior, architecture, and more.
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