A Part of Our Family
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2618 West 10th Avenue, Kennewick, WA 99336
For more information about senior living options: (844) 490-3973
A Part of Our Family offers competitive pricing for its semi-private room accommodations, with a monthly cost of $3,500. This is notably lower than the average rates in Benton County, which stand at $3,824, and significantly less than the state average of $4,267. By providing a more affordable option without compromising on quality care, A Part of Our Family presents an attractive choice for families seeking reliable support in a comfortable environment.
| Floor plans | A Part of Our Family | Benton County | Washington |
|---|---|---|---|
| Semi-Private | $3,500 | $3,824 | $4,272 |
Family Resource Home Care is described as an amazing company where caregivers feel seen and valued for their skills and hard work. The company is praised for genuinely caring about both clients and caregivers, creating a family-like environment. Office staff across locations are repeatedly described as supportive and as treating clients like family. Individual caregivers Brittney A., Nancy, and Byanka are highlighted for their compassion, dedication, and positive impact on clients. Jonnie is recognized as an efficient, precise caregiver who loves her work. Heather is described as quick and efficient, providing strong support for clients. The Kennewick office staff's actions are noted for saving a life and offering compassionate, life-saving assistance. The Tri-Cities branch is described as having a great, family-like atmosphere with flexible scheduling.
The reviewer describes the agency as horrible with zero communication and missed callbacks. A different reviewer calls the agency the absolute worst, citing unreliable caregivers and terrible office communication. A client notes poor communication between office staff, caregivers, and clients, leading to mishandled messages and scheduling issues. A family member says they cannot get a call back to arrange care or obtain a fax number, with weeks of no response. A reviewer alleges unfair treatment due to autism and says boundaries are not respected by office staff. A parent reports the agency failed to inform them that no caregiver would be covered, leaving them hanging. A commenter claims office staff act like their feelings are hurt and lecture about how to use the office, rather than helping.The collection of experiences with Family Resource Home Care reads like a patchwork of highs and lows, with praise for warmth, kindness, and capable caregivers interwoven with frequent complaints about communication, scheduling, and reliability. On one end of the spectrum, many reviewers speak of a company that feels like family - a place where caregivers are valued, clients are treated with care, and office staff can make meaningful, life-affirming differences. On the other end, others describe persistent gaps in coordination that lead to missed calls, misinformed families, and caregivers showing up unannounced or unprepared to provide the needed care. Taken together, the stories reveal a service that can be exceptional when it works, but is vulnerable to breakdowns that can severely affect vulnerable clients.
Several reviewers emphasize how deeply they felt seen and supported when interacting with the company's caregiving staff. One caregiver calls Family Resource Home Care an "amazing company" that truly recognizes the skills and hard work of those who care for clients, and who creates a sense of family and home rather than a standard workplace. In these accounts, staff members are not just employees; they are trusted partners who help clients maintain independence and quality of life. The Kennewick office is repeatedly highlighted for positive energy and helpfulness, with specific praise for Heather, Krista, Angela, and others who contribute to a supportive environment. The appreciation goes beyond the caregiving itself: reviewers recount that the office team's responsiveness, flexibility around appointments, and even personal acts of care (for example, saving a life after a stroke) reinforce a perception of the organization as genuinely caring about people.
Caregivers themselves are singled out for their dedication. Jonnie is praised for reliability and growth, with one client noting that she "does the bulk of what I need done" and that her skill has improved steadily over two years. Heather is described as "outstanding" and a key figure in providing consistent support, while Brittney A. and Nancy receive repeated accolades for their compassion, practicality, and the positive relationships they have built with clients. There are also positive remarks about Byanka's devotion during a difficult time with a mother's declining condition, and about Nancy's steady, compassionate approach. These stories collectively portray a caregiving network where individual caregivers become trusted extensions of a family's circle.
Family members of clients add powerful testimonials about the impact of good care. They describe better independence for their loved ones, improvements in mood and quality of life, and genuine relief that comes from knowing someone trustworthy is present in the home. They often highlight specific caregivers who have made a tangible difference, and they emphasize the value of staff who communicate well and respect boundaries. Yet within these same testimonials, there are caveats: while many families express gratitude, one reviewer points to a particular office staff member's communication as a problem, and another notes that boundaries and respect for client preferences have sometimes been lacking. The sentiment is clear: when the office supports families with clear, compassionate communication, care outcomes improve and trust strengthens.
However, there are persistent criticisms that cast a shadow over the otherwise positive experiences. A frequent thread is poor communication and unreliable scheduling. Several reviewers recount zero, or delayed, callbacks, and the frustration of having a caregiver arrive only because the client's family had to pick up the slack in the absence of timely information. One person describes having agreed to a "chance to make it right" only to be left waiting for a callback that never comes, followed by a caregiver showing up the next day unnotified. Others report clinic or scheduling failures that leave families feeling abandoned or misinformed, with the implication that the agency sometimes fails to close the loop after a transition or change in care. Complaints also include office staff failing to relay messages, poor coordination between caregivers and clients, and instances where caregivers sent to a client do not meet the stated needs.
There are also pointed critiques about how the agency handles transitions and communications with clients. A family describes being told caregivers would be provided, only to be left waiting without anyone scheduled, and with inconsistent explanations about who contacted whom. Another reviewer condemns the experience of "going through the office" versus "going directly through the caregiver," suggesting a culture where essential communications or decisions are bottlenecked in a way that makes it easier for errors to occur. Some reviews mention specific individuals who fall short of expected standards, underscoring that the quality of service can vary by person and by branch.
Despite the rough edges, the overarching message is not a blanket condemnation but a call for consistency and reliability. Reviewers acknowledge the genuine goodness of the people who make up the caregiving team, the warmth of office staff in many cases, and the meaningful differences made in clients' lives. Yet the same voices urge improvements in communication, scheduling accuracy, and the ability to honor families' needs and boundaries in a timely manner. The contrast between the heartfelt gratitude for compassionate caregivers and the frustration with miscommunication and missed follow-ups highlights a central truth: Family Resource Home Care has the potential to deliver truly exceptional, humane care, but its effectiveness hinges on dependable coordination and clear, respectful communication across all branches and roles.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Tri-Cities (5 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.A Part of Our Family is a memory care assisted living community located in Kennewick, WA. Our dedicated staff strives to create a home-like atmosphere where our residents feel comfortable and cared for. With a focus on memory care, we provide specialized services for individuals with Alzheimer's disease and other forms of dementia.
Our community offers a variety of amenities to enhance the quality of life for our residents. On-site activities are designed to engage and stimulate our residents, promoting social interaction and mental stimulation. For those seeking spiritual fulfillment, we also offer devotional services off-site. Additionally, our indoor and outdoor common areas provide spaces for relaxation and socialization.
We understand the importance of accessibility for our residents, which is why we have wheelchair accessible showers available.
Our highly trained staff provides high acuity care for those with more complex medical needs. Incontinence care is also available for residents who require assistance with this aspect of daily living. Medication management ensures that each resident receives their prescribed medications at the appropriate times.
Dining at A Part of Our Family caters to various dietary preferences, including vegetarian options. We believe in providing nutritious and delicious meals that meet the unique needs of our residents.
In addition to a caring environment and comprehensive care services, our community boasts convenient proximity to numerous amenities in the Kennewick area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby. These close-knit connections ensure that our residents can easily access a variety of services and activities in their surrounding community.
At A Part of Our Family in Kennewick, WA, we strive to create an inclusive and supportive environment where every resident feels like part of a larger family while receiving personalized care tailored to their individual needs.
This part of Kennewick, Washington offers a convenient and bustling environment with a variety of amenities within close proximity. From fast food restaurants like Jack In The Box and McDonald's to popular cafes such as Starbucks and Dutch Bros Coffee, there are plenty of dining options available. The area also features several pharmacies including Safeway Pharmacy and Walgreens, making it easy for seniors to access their medication needs. For leisure activities, there is the Southgate 10 theater nearby as well as parks like Playground of Dreams and Columbia Park for outdoor enjoyment. In terms of healthcare, there are multiple hospitals in the vicinity including Kennewick General Hospital and Trios Health, ensuring residents have access to quality medical care. Overall, this neighborhood provides a lively and convenient setting for senior living with essential services readily accessible.
A Part of Our Family offers competitive pricing for its semi-private room accommodations, with a monthly cost of $3,500. This is notably lower than the average rates in Benton County, which stand at $3,824, and significantly less than the state average of $4,267. By providing a more affordable option without compromising on quality care, A Part of Our Family presents an attractive choice for families seeking reliable support in a comfortable environment.
A Part of Our Family is located at 2618 West 10th Avenue, Kennewick, WA 99336 in Benton County, Washington
Medication management is crucial in a memory care setting, as individuals with dementia or Alzheimer's often have complex medication regimens that require careful oversight to ensure adherence and prevent adverse effects. By providing structured medication schedules and reminders, staff can help residents maintain their health and well-being while minimizing confusion. Incontinence care addresses another significant challenge faced by many residents; it contributes to their dignity and comfort, reducing anxiety associated with incontinence issues. This compassionate approach not only enhances the quality of life for residents but also fosters a supportive environment where they feel safe and respected, ultimately supporting their overall cognitive and emotional health.
A Part of Our Family on seniors.fyi includes 8 photos including images showing accessibility, bathroom, kitchen, interior, shower, shower chair, grab bars, landscaping, and more.
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Engaging Memory Care Activities That Enhance Quality of Life
Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
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When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community