Ruan's Garden

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Ruan's Garden

Ruan's Garden

3502 West 4th Avenue, Kennewick, WA 99336

For more information about senior living options: (844) 490-3973

2.7 from 7 reviews
5 stars
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Ruan's Garden

    Pros

    • pro The disabled veteran reviewer calls Ruan's Garden by far the best among end-of-life facilities.
    • pro The staff is described as compassionate, professional, and well trained.
    • pro Dot, the manager, personally delivered holiday treats, described as a small act of kindness that brightened a day.
    • pro The end-of-life care provided was personalized, hospitable, and made the family feel at home, safe, and at ease.
    • pro Two of the staff members attended the mother's funeral, illustrating ongoing care and compassion, and the family highly recommends Ruan's Garden to others in need.

    Cons

    • pro The reviewer describes the facility as terrible.
    • pro Family members' clothes were misplaced.
    • pro Items brought in were given to someone else.
    • pro A patient's blanket was taken/lost.
    • pro The nurses on duty were frequently on their phones.
    • pro A sibling lost about 40 pounds in nine months.
    • pro The overall care is described as the worst.

    Review

    A current resident at Ruan' Garden paints a starkly mixed picture of life in the facility. In their account, belongings and comfort items seem fragile and poorly managed: clothes for family members have been misplaced, and items brought in for residents have allegedly been given to other people. They recount blankets being lost and express frustration with the way care is administered, noting that the on-duty nurses often appear distracted by their phones. The tone is urgent and troubled, with a clear sense that the care they experienced was far from adequate. The reviewer describes a cascade of issues, including a sibling who has lost a dramatic amount of weight - forty pounds over nine months - which they attribute to the level of attention and care received. Overall, they describe the care as the worst they have encountered and say they are relieved to have found another place.

    In marked contrast to that abrasive experience, another resident - who identifies as a Disabled Veteran - offers a glowing appraisal of Ruan' Garden. This individual has bounced among multiple end-of-life facilities and insists that Ruan' Garden is by far the best they have seen. They praise the entire staff as compassionate, professional, and well trained, suggesting a high baseline of competence and empathy. A standout moment for them is the manager, Dot, who personally delivered holiday treats to residents who could partake. They emphasize that such a small act of kindness can transform a sad or stressful day, and they express heartfelt gratitude to the entire team for the warmth and care shown.

    A third perspective comes from a family who entrusted their mother to Ruan' Garden for the end of life. This account is deeply appreciative of the personalized care they witnessed. The family describes the staff as hospitable and kind, and they note that they and their loved ones felt at home whenever they visited. The mother herself is said to have felt at ease, comfortable, and safe in the environment, which brought the family peace during an emotionally difficult period. The review highlights a particularly poignant moment: two of the ladies - described as compassionate caregivers - even attended the mother's funeral, underscoring a level of care that extends beyond daily routines. The family concludes by strongly recommending Ruan' Garden to anyone in need.

    Taken together, these testimonials sketch a facility capable of delivering radically different experiences under the same roof. They suggest that Ruan' Garden can be a place of significant comfort, dignity, and connection, especially in the most trying moments of life. The compassionate, professional staff and moments of personal, thoughtful care stand in sharp relief to reports of misplaced belongings, perceived lapses in attention, and the distress of witnessing a loved one's weight decline. The narrative acknowledges that end-of-life care is not a one-size-fits-all matter, and it underscores how crucial it is for residents and families to feel safe, respected, and heard.

    The spectrum of feedback also reveals how small acts of kindness can have outsized emotional impact. The holiday treats delivered by the manager are remembered as a turning point in a stressful day, illustrating how leadership presence and genuine, personal outreach can alter the mood in a difficult setting. Such gestures, paired with professional, well-trained staff in other accounts, contribute to the sense that Ruan' Garden has the capacity to create meaningful, positive experiences even when there are serious challenges to be addressed.

    However, the varying experiences also emphasize the ongoing need for vigilance and clear communication within the facility. When personal belongings go astray and care lapses are perceived, trust can erode quickly, especially for families already navigating the emotional terrain of end-of-life decisions. The juxtaposition of complaints and accolades invites reflection on how a single institution can support some residents and families exceptionally well while disappointing others. It suggests that consistency in staff attention, thoroughness in care, and reliable operations around belongings and daily routines are essential to fulfilling the promise implied by the best reviews.

    Ultimately, the collection of remarks about Ruan' Garden reads as a nuanced portrait rather than a single verdict. For some residents and families, the care experienced there is a source of comfort, dignity, and human connection during some of life's most challenging moments. For others, there are frictions and gaps that leave lasting frustration. The stories underscore the importance of compassionate care, steady leadership, and practical reliability in end-of-life environments, and they encourage prospective residents and their families to weigh both the warmth and the concerns when evaluating this facility.

    Features

    Housing

    • 15 resident community capacity 15 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tri-Cities (5 miles away) Tri-Cities (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Ruan's Garden, an inviting and compassionate assisted living community located in the heart of Kennewick, WA. Our Board and Care Home is designed to provide a comfortable and supportive environment for residents seeking personalized care and a vibrant lifestyle.

    At Ruan's Garden, we prioritize the well-being of our residents by offering a range of amenities that enhance their quality of life. Enjoy your favorite shows with cable or satellite TV in our cozy indoor common areas, or take a leisurely stroll through our beautiful garden. We provide fully furnished accommodations and ensure that your home is always tidy with regular housekeeping services. Our dining room offers delicious meals prepared with consideration for special dietary restrictions, making mealtime enjoyable and satisfying.

    Our dedicated team is committed to assisting residents with daily activities, including bathing, dressing, transfers, and medication management. We also coordinate closely with healthcare providers to ensure all medical needs are met effectively. Whether it's preparing nutritious meals that cater to diabetic diets or arranging transportation for medical appointments, you can rest assured that you're in capable hands at Ruan's Garden.

    Residents at Ruan's Garden have access to a variety of engaging activities tailored to foster community connections and personal interests. From community-sponsored ventures to devotional activities held off-site, there's always something happening to enrich your day. Scheduled daily activities ensure that every resident has the opportunity for social interaction and personal growth.

    Conveniently situated near various amenities, residents can explore seven nearby cafes, three parks for outdoor enjoyment, 12 pharmacies for easy access to medications, as well as 36 restaurants for diverse dining experiences. Additionally, there are two places of worship nearby and two theaters for entertainment options. With seven hospitals within reach and over 30 physicians close by, peace of mind is just around the corner when it comes to health care access.

    At Ruan’s Garden in Kennewick, WA, we strive not just to meet the needs of our residents but also to create a nurturing community where they can thrive socially and physically while receiving the care they deserve. Come discover your new home today!

    Nearby Places of Interest

    This part of Kennewick, Washington offers a variety of amenities that cater to senior living. With a range of restaurants nearby, including Masala Indian Cuisine and Sterling's Restaurant, residents have easy access to diverse dining options. Additionally, there are several pharmacies in close proximity such as Safeway Pharmacy and Rite Aid, making it convenient for seniors to access their medications. Places of worship like Kennewick Baptist Church and Kennewick First United Methodist Church provide spiritual support for residents. The presence of healthcare facilities like Trios Southridge Hospital and Kadlec Medical Center ensures that seniors have access to quality medical care. Furthermore, parks like Playground of Dreams and Columbia Park offer recreational opportunities for outdoor activities. Overall, this area provides a comfortable and convenient environment for senior living with essential services within reach.

    Restaurants

    • Masala Indian Cuisine (0.2 miles)
    • Sterling's Restaurant (0.5 miles)
    • Denny's (0.5 miles)
    • McDonald's (0.5 miles)
    • Taco Bell (0.5 miles)
    • Village Tavern (0.6 miles)
    • Carniceria La Cabana 3 (0.6 miles)

    Pharmacies

    • Safeway Pharmacy (0.4 miles)
    • Rite Aid (0.5 miles)
    • Walgreens (0.6 miles)
    • Sav-On Pharmacy (1.3 miles)
    • Walgreens (1.5 miles)
    • Walmart Pharmacy (1.6 miles)
    • Yoke's Fresh Markets (2 miles)

    Places of Worship

    • Kennewick Baptist Church (0.8 miles)
    • Kennewick First United Methodist Church (2.2 miles)

    Physicians

    • Rejuvalux Aesthetics (1.3 miles)
    • New Edge Wellness Center (1.5 miles)
    • Bi-State Occupational Safety & Health Services (1.6 miles)
    • Benton-Franklin Health District (1.9 miles)
    • Blue Heron Naturopathic Care (2.2 miles)
    • Trios Health Diagnostic Imaging (2.2 miles)
    • Kadlec Inland Cardiology - Kennewick (2.2 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Dutch Bros Coffee (1.5 miles)
    • Mocha Express (1.5 miles)
    • Barracuda Coffee Company (1.6 miles)
    • Roasters Coffee (2.1 miles)
    • Dutch Bros Coffee (2.5 miles)
    • Roasters Coffee (3.1 miles)

    Parks

    • Playground of Dreams (1.5 miles)
    • Columbia Park (1.5 miles)
    • Lawrence Scott Park (2.1 miles)

    Theaters

    • Southgate 10 (1.6 miles)
    • AMC CLASSIC Kennewick 12 (3.3 miles)

    Hospitals

    • Trios Southridge Hospital (2.3 miles)
    • Kennewick General Hospital (2.3 miles)
    • Family Birthing Center (2.4 miles)
    • Trios Health (2.4 miles)
    • Kennewick Public Hospital District (2.4 miles)
    • Trios Health (2.4 miles)
    • Kadlec Medical Center (2.7 miles)

    Frequently Asked Questions

    Where is Ruan's Garden?

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