Total Care of Tri-Cities, Washington is a senior community in Kennewick, WA.
Information last verified:
3180 Clearwater Av, Suite J, Kennewick, WA 99336
To contact a resident: (509) 783-3600
For more information about senior living options: (866) 208-4318
Residents describe consistently kind, compassionate care from clinic staff.
Many reviews highlight staff members who are gentle, reassuring, and attentive—especially when someone is anxious or in pain. Several people mention clear communication and patience, saying they never felt rushed at visits. A few reviews go the other way, criticizing rude front desk interactions and poor bedside manner.
Walk-ins and same-day care are frequently described as getting people seen quickly.
A recurring theme is fast access for urgent needs, including walk-in dental pain and same-day appointments. Multiple reviewers describe being called back shortly after arrival or receiving care the same day after waiting only briefly. Some reviews contrast this with times when appointments were delayed, rescheduled, or required coming back another day.
Several reviewers mention a clean, well-kept clinic setting.
Some residents specifically call out cleanliness and a comfortable, orderly environment. Reviews also describe smooth visit flow, including being called back without long delays and having exams or cleanings handled quickly. Not every reviewer focuses on the facility itself, but the clean, organized experience comes through in multiple positive comments.
Dental treatments are often described as effective and thoughtfully done.
Several reviews single out dental care, including walk-in treatment for pain and successful restoration work. People mention being comfortable during procedures and feeling well cared for by the dental team and assistants. A few other reviews focus more on general or appointment problems, but the dental-specific comments skew strongly positive.
Some reviewers report appointment mix-ups, poor communication, and repeated reschedules.
Several negative reviews describe difficulties making appointments, delays in coordination, and trouble getting timely responses. Others mention cancellations or being moved to a different location, sometimes without a clear explanation. A few people also report problems related to follow-through, like needing paperwork sent and not receiving it when expected.
Some reviewers describe long waits and staffing-related delays.
A handful of reviews mention long in-office waits, including situations where people with appointments were seen after a significant delay. Others describe being told to come back due to staffing shortages. These experiences directly contrast with reviews that say they were seen quickly or had minimal waiting.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Tri-Cities (4 miles away)This area of Kennewick, Washington, offers a variety of amenities within close proximity. Residents can enjoy a range of dining options including Sterling's Restaurant and Masala Indian Cuisine, as well as familiar chains like Panda Express and McDonald's for convenience. Pharmacies such as Walgreens and Rite Aid are nearby for easy access to healthcare needs. Places of worship like Kennewick Baptist Church and Kennewick First United Methodist Church provide spiritual support for residents. Nearby parks such as Columbia Park offer opportunities for outdoor activities and relaxation. Additionally, cafes like Mocha Express and Barracuda Coffee Company provide cozy spots to socialize or enjoy a cup of coffee. For medical needs, there are several physician offices in the area including Benton-Franklin Health District and Mid-Columbia Eyecare Center. The availability of theaters like Southgate 10 and hospitals including Trios Health make this area convenient for seniors looking for entertainment options and quality healthcare services.
Total Care of Tri-Cities, Washington is located at 3180 Clearwater Av, Suite J, Kennewick, WA 99336 in Benton County, Washington
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