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3.5 from 53 reviews
5 stars
30
4 stars
2
3 stars
1
2 stars
3
1 stars
17
Overall Review of Avalon Health & Rehabilitation Center Pasco
differentiator11 reviews mention this
Therapy stands out most
Rehabilitation therapy is a frequent bright spot for residents and families.
Multiple residents and family members describe the therapy team as excellent, with some people crediting it directly for regaining walking ability or making progress again. A few reviews also call out issues during therapy sessions or care planning, but even in those cases, residents compare the therapy experience to other parts of the stay. Overall, residents who commented on rehab most often pointed to therapy as the strongest service line.
common25 reviews mention this
Staff kindness and responsiveness
Many reviewers describe kind, caring staff who respond to needs.
A large share of reviews highlight staff as caring, compassionate, friendly, and invested in residents. Several also mention attentive nursing or quick aid responses, and some people single out individual nurses or therapy staff for going above and beyond. Even among critical reviews, there are cases where specific staff are described as doing excellent work, while problems are attributed more to administration or communication.
caveat7 reviews mention this
Communication breaks down often
Communication with families and planning during transitions is a recurring concern.
Several reviewers say management or the facility did not communicate well with families, gave little follow-through, or left them feeling misled. A number of complaints focus on discharge and follow-up support, including runaround when help was requested. Even reviews that praise care inside the building sometimes still describe unacceptable discharge support or lack of solutions.
caveat2 reviews mention this
Food quality feels inconsistent
Food reviews are mixed, ranging from good to very poor.
Some families and residents say the food was good during the stay. Other reviewers report the food was horrible, and at least one critic also describes difficulties around dietary needs and the menu process. Dining shows up less often than therapy and staffing, but when it is mentioned, it does not land uniformly.
caveat2 reviews mention this
Cleaning and odors divide
Cleanliness is reported in both very positive and very negative terms.
One reviewer calls the facility the cleanest they have been in and specifically notes no urine or other smells. Another says the building smells strongly of urine and describes care as minimal in that context. Because these comments pull in opposite directions, cleanliness may be an area where experiences vary by time and unit.
common3 reviews mention this
Activities and day-to-day engagement
Daily activities are a consistent source of engagement for residents.
Residents and families describe activities as frequent and enjoyable, including daily programming and a focus on keeping people involved rather than leaving them alone. One review specifically highlights an activities schedule running seven days a week, while another points to a special event like a Halloween celebration. Even when other aspects of the stay are criticized, activities can still be singled out as a positive part of daily life.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
108 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tri-Cities (1 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour nursing
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Roasters Coffee (0.3 miles)
Sun Willows Golf Club House Willows Cafe (0.5 miles)
Dutch Bros Coffee (2.5 miles)
Dutch Bros Coffee (3.2 miles)
Roasters Coffee (3.4 miles)
Mocha Express (3.7 miles)
Barracuda Coffee Company (4.5 miles)
Pharmacies
Walgreens (0.4 miles)
Rite Aid (0.5 miles)
Sadowski, Thomas J (1.7 miles)
Rite Aid (1.7 miles)
Walgreens (3 miles)
Rite Aid (3.2 miles)
Safeway Pharmacy (3.3 miles)
Restaurants
Burger King (0.4 miles)
KFC (0.4 miles)
Trejo's Mexican Cuisine (0.5 miles)
Cedars Restaurant & Lounge (2.1 miles)
Ice Harbor Brewing Co. (2.1 miles)
Burger Ranch (2.2 miles)
El Chapala (2.4 miles)
Physicians
Lourdes Ear Nose & Throat Associates (0.9 miles)
Community Health Center La Clinica Nueva Esperanaza Counseling Center (1.2 miles)
Miramar Clinic (1.4 miles)
Mid-Columbia Eyecare Center (1.4 miles)
Lourdes Pulmonary Services (1.5 miles)
Benton-Franklin Health District (2.5 miles)
Blue Heron Naturopathic Care (2.8 miles)
Transportation
Tri-Cities Airport Baggage Claim (0.9 miles)
Tri-Cities Airport (PSC) (0.9 miles)
Hospitals
Lourdes Health System (1.5 miles)
Kennewick Public Hospital District (2.6 miles)
Trios Health (2.6 miles)
Trios Health (3.3 miles)
Family Birthing Center (3.3 miles)
Kennewick General Hospital (3.4 miles)
Parks
Desert Dunes Park (1.7 miles)
Columbia Park (2.1 miles)
Playground of Dreams (2.2 miles)
Eastgate Park (3.5 miles)
Lawrence Scott Park (4.2 miles)
Chiawana Park (4.6 miles)
Places of Worship
Kennewick First United Methodist Church (2.7 miles)
Avalon Health & Rehabilitation Center Pasco on seniors.fyi includes 8 photos including images showing landscaping, patio, windows, garden, living room, interior, decor, building, and more.
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Avalon Health & Rehabilitation Center Pasco photos
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Interior
Living Room
Building
Bedroom
Landscaping
Garden
Patio
Exercise Equipment
Interior
Decor
Bedroom
Living Room
Landscaping
Windows
Building, Architecture, Trees, and Exterior
Garden
Artwork
Outdoor and Pathway
Patio
Exercise Equipment, Gym, and Fitness
Outdoor Seating and Potted Plants
Outdoor Furniture and Brick Wall
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